Chevrolet Traverse Complaints (2013)

162 consumer complaints on file.

#11442131November 30, 2021
LANE DEPARTURE: BLIND SPOT DETECTION, AIR BAGS
General Motors is not notifying GM vehicle owners of electrical defect malfunctions that has been on-going for a number of years; leaving vehicle owners with alarming operational occurrences and unexpected repair expenses. While driving our 2013 Chevrolet Traverse fall 2021, we experienced the passenger airbag light coming on and staying on, along with the blind spot detection system lights coming on and staying on for both side mirrors. Also, the key fob wouldn’t work—manually lock and unlock the vehicle. We disconnected the negative battery terminal to reset the computers, resulting in the key fob to work and the passenger airbag light to go out. The blind spot detection system continued to malfunction so we scheduled a repair appointment with our Chevrolet dealership. Prior to the appointment, we endured a frightening experience while driving our Traverse; the entire instrument panel went out along with the radio. This electrical malfunction occurred on two separate occasions. In addition, the engine light came on and the engine temperature gage did not work properly. The dealership performed two diagnostic tests 11/5/2021 determining the engine coolant sensor malfunction and blind spot detection system modules/hardness malfunction. The dealership service manager explained other electrical malfunctions such as steering wheel movement and passenger seat movement that could occur while driving our vehicle should we continue to operate our vehicle without repairing the blind spot detection system and the need to replace both modules and the electrical harness. The video showed both modules were severely corroded. He also explained there is nothing a vehicle owner can do to prevent the corrosion because the modules are placed in the rear bumper—susceptible to moisture penetration and system malfunction. The repair costs was $1664. 11/30/2021 Customer Assistance Center stated by phone call, no action or reimbursement unless a recall is issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436478October 12, 2021
STEERING
Steering gave out my mechanic put on new pump took it out for a test drive and it still didn’t correct it . Put another pump on same thing . He doesn’t know what to do it is a programming problem the 2013 traverse is having from all the research I have done . From what I read very dangerous problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427396August 2, 2021
SEAT BELTS
2013 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE SEAT BELT SAFETY RECALL. THE CONSUMER REQUESTED THAT THE AIRBAGS AND SAFETY BELT BE REPAIRED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427385August 1, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2013 Chevy Traverse LT began Very ruff Idling, Battery Charging system, Traction control, Stabilitytrak, and Check engine lights would come on. Smoke coming from engine area. Had Vehicle towed to dealer. The same day I got it back had the same problem. The truck cuts off while driving down the street almost creating multiple accidents. The first time this happened, I was on the expressway driving about 60 MPH when the traction control light came on, the truck reduced power and completely cut off while driving. An 18 wheeler truck that had slam on breaks to keep from rear ending me. This most recent time this issue came about, While driving on a city street, suddenly the truck did the ruff idol and cut off while driving. I was almost hit by an 18 wheeler again. Thank god these 18 wheeler truck drivers had the skills to make it around me. I am so scared to drive the truck. At this point i want to get rid of it but I'm scared someone else may get my truck and have an even worse outcome. I have had this issue so many times that I fear this will happen in a even more dangerous spot and this truck will get me killed in a really bad accident. I am Highly recommending that GM or someone look into removing this truck from the roadways of America as this is hazardous to all drivers driving safely down the road. My truck is currently being looked at by the dealer and GM. I am not looking to drive this vehicle ever again. Some of the issues has been: Code P0107 map sensor Alternator began smoking Stability Trak dashboard lights come on and engine looses power Traction control light comes on and truck cuts off battery charging system light comes ruff idol and truck cuts off Under hood Fuse box will short out and cause multiple electrical issues Purge Valve broken Power steering hose went bad Coolant hose connector broke 2 times in the same spot Please look into this issue with this model, this is very unsafe and dangerous for the road.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11425157July 16, 2021
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Was driving down the road and the seat belt warning came on even though the seat belts were buckled and the car suddenly lost power the traction control light blinked I tried to give the car gas and it acted like it did not want to go I pulled over and cut it off and let it sit for a minute and then cut it back on and it's drove fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415540May 7, 2021
ELECTRICAL SYSTEM
CAR WOULD INTERMITTENTLY HAVE REDUCED ENGINE POWER, TRACTION CONTROL OFF, SERVICE STABILITRAK WARNING. THE CAR WOULD GO INTO LIMP MODE BUT DRIVABLE ENOUGH TO GET SAFELY OFF THE ROAD. THE LAST TIME IT HAPPENED ALL THE SAME WARNING LIGHTS CAME ON BUT THE ENGINE COMPLETELY DIED. THE CAR DRIFTED TO A STOP RIGHT OUT OF A CONSTRUCTION ZONE BUT WE WERE STILL UNABLE TO GET COMPLETELY OFF THE ROAD. WOULD NOT RESTART. COPS CAME BECAUSE WE WERE BLOCKING TRAFFIC UNTIL A TOW TRUCK COULD ARRIVE. THANKFULLY OTHER CARS WERE ALREADY SLOWED DOWN BECAUSE OF THE CONSTRUCTION ZONE. IF THIS HAPPENS IN THE WRONG LOCATION WERE YOU CAN'T GET OFF THE ROAD IT COULD EASILY CAUSE AN ACCIDENT. THE DEALERSHIP TOLD ME THE FUSE BLOCK AND TERMINAL 51 HAD CORROSION AND NEEDED TO BE REPLACED. HOWEVER, THEY CAN'T GUARANTEE THAT WAS DEFINITELY THE PROBLEM AND I NO LONGER TRUST THIS VEHICLE SINCE IT WAS AN INTERMITTENT PROBLEM TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415589May 7, 2021
AIR BAGS, LANE DEPARTURE: BLIND SPOT DETECTION
WE NOTICED AN ALERT ON OUR DASH DISPLAY SAYING SERVICE SIDE DETECTION SYSTEM AND WE ASKED A MECHANIC HE SAID THE BLIND SPOT WARNING AND SIDE AIRBAGS ARE NOT FUNCTIONING BECAUSE OF THIS ALERT AND WE JUST ONLY BOUGHT THIS CAR LESS THAN 5 MONTHS AGO AND STUFF LIKE THIS IS FAILING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408395April 16, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING AND MY STABILI TRAK LIGHT COMES ON I'M IN THE LEFT LANE GOING 60 MPH MY SPEED DROPS TO 15 MPH I CUT MY FLASHERS ON QUICKLY. LUCKILY THE CAR BEHIND ME SAW SOMETHING WAS HAPPENING AND MOVED OVER AND THE OTHER CARS COULD SEE MY CAR WAS IN DISTRESS. I CUT THE CAR OFF TURNED IT BACK ON AFTER ABOUT 15MINUTES AND IT WAS FINE. DRIVE FOR ABOUT 30 MINUTES AND IT HAPPENED AGAIN DID EVERYTHING AS BEFORE DROVE TO DEALER THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR SO I PAID FOR A SERVICE DIAGNOSTIC FOR NOTHING. THEY DROVE THE CAR SAID IT WAS FINE. I DID A INTERNET SEARCH AND FOUND VIDEOS ON THERE THAT SHOWS HOW YOU CAN TURN OFF OR FIX THE STABILITRAK . ALL I KNOW IS GM NEED TO FIND A SOLUTION BEFORE SOMEONE LOSE THEIR LIFE BEHIND THIS. IT'S HAPPENED TO ME TO MANY TIMES TO COUNT UNTIL I'M AFRAID TO DRIVE MY CAR ON A LONG DISTANCE TRIP, I RENT A CAR AND MAKE SURE IT DOESN'T HAVE STABILITRAK. PLEASE GET HELP FOR THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407312April 9, 2021
ENGINE
DRIVING AT HIGH SPEED WHEN "TRACTION CONTROL LIGHT OFF" INDICATOR CAME ON, THEN VEHICLE STARTED TO REDUCE SPEED, "ENGINE LIGHT INDICATOR POWER OFF". VEHICLE SHUT OFF AND WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406249April 3, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REDUCE ENGINE WARNING KEEPS COMING UP. WITH THE ENGINE LIGHT. BUT WHEN SCAN NO CODES SHOW UP ON THE SCAN. IT KEEPS GLITCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404551March 23, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED WITH ENGINE POWER REDUCED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS POWER STEERING ASSIST AND BRAKING FUNCTIONALITY. THE VEHICLE ALSO LOSS ENGINE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395019February 6, 2021
UNKNOWN OR OTHER
WAS DRIVING AND THE CAR JERKED A FEW TIMES. ALL OF A SUDDEN THE DINGING STARTED AND THE CAR STATED TRACTION CONTROL OFF, STABILITRAK OFF THEN SAID SERVICE TRACTION CONTROL, SERVICE STABILITRAK, LOW ENGINE POWER. THE CHECK ENGINE LIGHT THEN TURNED ON. THE CAR WOULD NOT DRIVE OVER SO MANY MPH IN THE MIDDLE OF TRAFFIC BUT WAS ORIGINALLY DRIVING GOING 55 MPH ON A MAIN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384753December 23, 2020
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TRACTION CONTROL LIGHT TURNED ON AND CAR SPEED DECREASED FROM 55 TO 20 ON WET FREEWAY, CAR SKID INTO SIDE RAIL. TURNED CAR OFF THEN BACK ON TRACTION CONTROL LIGHT OFF AND ABLE TO DRIVE AWAY. CHEVROLET REPAIR SHOP WAS NOT ABLE TO DETECT PROBLEM SINCE TRACTION CONTROL LIGHT WAS OFF (ACTUAL DATE UNSURE BUT THIS IS 2ND TIME I'M POSTING THIS ON THIS SITE)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11382996December 11, 2020
ELECTRICAL SYSTEM
THE IGNITION SWITCH HAS FAILED AND MY VEHICLE DIED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376002November 23, 2020
AIR BAGS
MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS SAFE IF I'M INVOLVED IN AN ACCIDENT. EACH TIME I START MY VEHICLE, WHILE I'M DRIVING, PARKED, ETC., THIS WARNING LIGHT NEVER GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375710November 21, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASED THIS VEHICLE, 2013 CHEVY TRAVERSE LS ON 5/6/2030, A COUPLE WEEKS AFTER PURCHASING THE VEHICLE I NOTICED THE TRANSMISSION SLIPPING, I BROUGHT IT BACK THREE TIMES TO SUN USED CARS, ALL WITHIN MY WARRANTY PERIOD AND THEY COULD NOT DUPLICATE THE ISSUE, SO NOW THEY WILL NO LONGER FIX THE VEHICLE, AND I AM STILL HAVING ISSUES WITH IT SLIPPING. I THINK IT MAY BE ELECTRICAL BECAUSE WHEN IT WON'T SHIFT AND YOU TURN IT OFF AND BACK ON AGAIN IT WILL SHIFT GEARS. THERE IS ALSO 4 AIR BAG SENSORS THAT ARE SHOWING UP AS AN ISSUE THAT STARTED AFTER THE RELAY SWITCH FOR THE LOCKS WERE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375476November 19, 2020
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I TURN MY TRUCK ON TO GO TO WORK COME OUT OF WORK TRUCK IS COMPLETELY DEAD THEN WHEN I TRY A FEW TIMES TO START SERVICE AIR BAG POPS UP AND SERVICE CHARGING SYSTEM AS WELL I HAVE PICTURES AND NEED CHEVROLET TO FIX THESE ISSUES CAUSE I HAVE TO BUY BATTERIES EVERY 3 MONTHS IT'S COSTING TO MUCH MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367028October 29, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH MY 2013 CHEVY TRAVERSE THE TRACTION CONTROL LIGHT/STABILITRAX COMES ON, WHICH MAKES MY CHECK ENGINE LIGHT COME ON, WHICH THEN CAUSES MY ENGINE TO POWER DOWN, I WILL THEN HAVE TO WAIT 2-3 MINUTES AND IT WILL EITHER CRANK UP OR IT WON'T (HAS TO BE TOWED), IT ALSO CAUSES IT TO STALL OUT WHEN TAKING OFF OR COMING TO A STOP. STALLED OUT ON ME WHILE PULLING OUT INTO ONCOMING TRAFFIC THANKFULLY I WASN'T ALL THE WAY OUT IN THE ROAD OR I WOULD HAVE BEEN T-BONED. I HAVE TAKEN THE VEHICLE TO A TWO DIFFERENT CHEVY DEALERS WHICH IT HAD TO BE TOWED TO BOTH WITHIN A MONTH THE FIRST ONE TOLD ME IT WAS JUST THE BATTERY $400 AND 4 DAYS LATER I WAS STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS AGAIN. I HAD TO TOWED TO ANOTHER CHEVY DEALER WHICH THEY REPLACED THE ECM, REPAIRED WIRING THAT HAD BURNT, REPLACED WIRING HARNESS AND FPCM THAT HAD ALSO BURNT AND PERFORMED A MULTIPOINT INSPECTION. I WAS CHARGED $1540.06 ON AUGUST 5, 2020 AND HEAR I AM OCTOBER 26, 2020 AND I AM ONCE AGAIN STRANDED ON THE SIDE OF THE ROAD WITH MY 3 KIDS DEALING WITH THE SAME ISSUES AS BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362513October 3, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
THE VEHICLE RANDOMLY TURNS OFF AND ON THE TRACTION CONTROL SYSTEM. AT TIMES, THE VEHICLE ALSO GOES INTO "REDUCED POWER MODE" WHILE TRAVELING AT HIGHWAY SPEEDS. WHEN THE REDUCED POWER MODE OCCURS, LOSS OF POWER STEERING AND POWER BRAKES ALSO OCCUR MAKING THE VEHICLE DIFFICULT TO CONTROL UNTIL IT IS STOPPED. AFTER RESTARTING THE VEHICLE, THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC CONDITIONS GO AWAY UNTIL IT RANDOMLY TRIGGERS AGAIN. THE REDUCED POWER MODE AND TRACTION CONTROL/STABILITRAC ERRORS MAY OCCUR EITHER WHILE MOVING OR WHILE STATIONARY. THE EVENTS TRIGGER RANDOM ENGINE CODES, OF WHICH I HAVE SEVERAL ON RECORD, AND THOSE ENGINE CODES TYPICALLY HAVE NOTHING TO DO WITH THE TRACTION CONTROL SYSTEM. ADDITIONALLY, ON OCCASION, THE FRONT PASSENGER SEAT BELT AND AIRBAG LIGHTS ALERT TO BUCKLE THE BELT ALTHOUGHT THERE IS NO ONE OR NOTHING IN THAT SEAT. THIS VEHICLE IS EQUIPPED WITH THE SAME IGINITION SWITCH THAT WAS RECALLED IN OTHER GM VEHICLES EXPERIENCING SIMILAR PROBLEMS, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL.THE MOST RECENT INCIDENT WAS 10/02/2020, WHEN THE VEHICLE SUDDENLY WENT INTO REDUCE POWER MODE, AND NEARLY CAUSING ME TO MISS A NEGOTIATING A CURVE IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362493October 2, 2020
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON WHILE DRIVING. DROVE FINE. P1682 CODE IGNITION 1 SWITCH RELAY 2. RELAYS IN FUSE BOX LOOKED FINE. CODE WENT AWAY. FOLLOWING MORNING THE LIGHT COMES ON ALONG WITH OTHER WARNINGS INCLUDING TEST ICE TRACTION CONTROL, ABS ETC. AND VEHICLE DRAMATICALLY GOES INTO LIMP MODE REDUCED ENGINE POWER. LUCKILY MY WIFE HAD JUST GOTTEN OFF THE HIGHWAY ONTO A CITY STREET AND COULD SAFELY PULL INTO A PARKING LOT WITH OUR KIDS.TOWED VEHICLE TO SHOP AND SHOP SAYS SHORT/BURNT WIRE LEADING TO FUSE BOX. NEED TO REPLACE ENTIRE FUSE BOX. $1273. BOUGHT VEHICLE BRAND NEW, ONLY 69XXX MILES. STILL WAITING FOR REPAIR TO COMPLETE. SEVERAL DAYS FOR PART TO DELIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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