Chevrolet Traverse Complaints (2019)

412 consumer complaints on file.

#11442731December 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Getting “shift to park” message repeatedly when car is IN park. Sometimes can short term fix with go back to drive and then shifting to park again. Worried this will drain battery or cause car to roll out of driveway if it’s not reading that it’s in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441939November 29, 2021
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Traverse. The contact stated that while operating the vehicle a strong burning odor was present coming from the air vents inside the cabin of the vehicle. Later it was discovered that oil leaked from the vehicle onto the floor of the garage. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 19,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439612November 7, 2021
AIR BAGS
I have had two accidents in this vehicle and reported to GM that my air bags did not deploy each time. The first accident was almost $20,000 in damage. The second accident disabled my car on impact and smoke filled my car where the airbags were. We hit a large deer head on going 60mph on the interstate and I had my toddlers with me. GM said last accident there was no faulty airbags. They assure me my vin is not involved but due to the severity of the accident I believe otherwise
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439347November 4, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to park the vehicle and shifting into PARK, the shift to PARK warning light was illuminated. The contact stated that she attempted ten times while shifting back from DRIVE to PARK or restart the vehicle to recognize that the gear shifter was in PARK. The contact called Reliable Chevrolet (9901 Coors Blvd NW, Albuquerque, NM 87114: (505) 216-2993) & Larry H. Miller Casa Chevrolet (7201 Lomas Blvd NE, Albuquerque, NM 87110: (505) 633-2215) and the dealers were made aware of the failure. The contact was informed that 5 days were needed to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439036November 2, 2021
UNKNOWN OR OTHER
When the vehicle is in park and turned off, will receive shift to park errors. have to turn the car back on and off multiple times and reput the car to park to get the code off. The vehicle will not turn off with shift to park message. This is a huge safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437601October 21, 2021
POWER TRAIN
My 2019 Chevrolet Traverse LT with ~28,600 miles on it within the past month has been providing me with a 'Shift to Park' error on the Driver Information Center (DIC) when I have already shifted it to Park and shut the car off (engine no longer running). The shifter assembly is not recognizing that I in fact do not have it in gear and the car is in Park. The error does not go away until I re-start the car, put it in gear, shift back to park, wait a few seconds, and then shut the car off again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436253October 11, 2021
UNKNOWN OR OTHER
I get a “shift to park” message after I have turned my car off even though it is in park. The warning does not shut off so I have to remain in my car and turn the car on/off and switch it into gear and out of gear in an attempt to get the warning to stop. At times, I have had to leave the parking spot and drive around more then park again to get the warning to stop. My car is three years old. This should NOT be happening on a three year old car. My car not recognizing what gear it’s in certainly isn’t safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434709September 28, 2021
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Traverse. The contact stated that upon placing the vehicle into PARK, the shift to park warning message would appear on the instrument panel. Due to the failure, the contact had to readjust the gear shifter or restart the vehicle to correct the failure; however, those options do not correct the failure every time. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434337September 25, 2021
ELECTRICAL SYSTEM
I kept getting a shift to park error. The dealership diagnosed it as a problem with the gear shift wiring harness. It was a few thousand miles passed warranty so I had to pay about $300 out of pocket for it. It's been less than 2 weeks since it was "fixed" and I am now having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433720September 20, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Intermittent "Action Required" alert on the display to "Shift to Park" after already shifting into park and turning off the car. Sometimes after jiggling the gearshift it will stop. Sometimes have to turn the car back on and shift into reverse and park again. Sometimes have to do this several times. Appears, after research online, this is a known issue under TSB 19-NA-206, September 2019. I have scheduled to take to the dealership for inspection. But it also sounds like the recommended repair is only a band-aid that will require a further repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433097September 15, 2021
ENGINE
The contact owns a 2019 Chevrolet Traverse. The contact stated that after slowing down and coming to a stop, the START/STOP function activated however, the vehicle failed to restart. The contact had the vehicle towed to the dealer who diagnosed that either the starter or 350 Amp Fuse had failed and needed to be replaced. The contact was informed that the bearings were also loose and needed to be tightened. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433032September 15, 2021
ENGINE, ELECTRICAL SYSTEM, STEERING
On Thursday 9/9/21, I found my car's alarm going off while parked in a parking lot. I was able to silence the alarm and enter the vehicle and turn it on. As I was driving toward the exit of the parking lot the windshield wipers went on, on their own and I was unable to turn them off. Then I lost control of my steering, several warnings and alerts went off on the dashboard and the car powered off in the middle of the road without any warning. Shortly after was able to turn the car on again and reverse and get it into a spot in the parking lot where again I lost steering, several alerts came on the dashboard and the car powered down again. I had my two young children in the car and we could have been hit, if this occurred on a highway this could have been deadly! I was able to start the car again, drove it around the parking lot safely for a few minutes and then the incident occurred a third time in the exit lane of the parking lot. We called for a tow truck. The car would not turn on again for several hours. When it did turn on it was moved to a safe location where it powered off spontaneously a 4th time. When the car was picked up by the tow truck the following morning the car alarm was going off again and the doors were locking and unlocking spontaneously on their own. Onstar sent a diagnostic report indicating an issue with the Engine and Transmission System. The vehicle was towed to Millenium Chevrolet in Hempstead. They were not able to check the car until Monday 9/13/21. They replaced the battery, but were unable to identify the source of the problem. After the battery was replaced, we were alerted that the horn was not working and the doors were locking and unlocking spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431946September 7, 2021
POWER TRAIN
When car is put into park and I turn off the car with the push button, I get a message of “shift to park”. The car is in park but the car doesn’t think it’s in park and won’t fully shut down. Warning chimes continue. Tapping the shifter control forward to the radio seems to kick it back in and the car shuts down with no more warning chimes. Looked this up online and there are numerous people complaining about this and it happening to them. Sounds like the whole shifter assembly needs replacing. It doesn’t matter if I’m close to home or a thousand miles away, what happens when I can’t tap the shifter to get it to shut down completely? Safety and mechanical issue that has to be addressed and fixed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431461September 2, 2021
POWER TRAIN
Car began to not shift to park when attempting to park. Dealer said it was a common problem and it is a huge safety issue as if the car is not engaging in park it could be in an unsafe condition on an incline and begin to roll. There maybe other issues I'm not even aware of but I feel gm should recall this defect if it especially a known issue among many vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430528August 25, 2021
UNKNOWN OR OTHER
After shifting my 2019 Chevrolet Traverse into park, an “Action Required” message appears on the dash that says, “Shift to Park”. But, the car is already in park. Due to this action required message the car will not properly shut off.The only way I am able to shut the car off is by restarting it and shifting into reverse or drive, back to park. Sometimes it takes up to six times of going through this process to get the car to shut off. This issue has been going on for over a month. I arrived at the dealership for a scheduled oil change and the car did the same as I parked in their garage. I had a tech come out to see what was going on. He told me that Chevrolet was aware that this was happening in at least 4 models, including my Traverse. He immediately knew what the fix was. It was explained to me that there was a bulletin, but not a recall for this issue. The dealership said they could fix it for $140, and because I was 7,000 out of my bumper to bumper I had no choice but to pay the amount. If Chevrolet knows this is an issue then they should be covering the cost to repair it. It is bulletin #19-NA-206. They installed a SL-N-Switch and an N-Harness. They also removed transmission range selector and removed and replaced wiring harness on the selector to a newer design, that’s supposed to stop the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430348August 24, 2021
POWER TRAIN, ENGINE, LANE DEPARTURE: ASSIST
"Shift to park!" Keeps coming up on my dash, and sometimes nothing works. I get this message every time I park just about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430366August 24, 2021
ELECTRICAL SYSTEM
When I shift to park, the system doesn’t recognize I’m in park and won’t let me turn the car off. I have to jiggle the shift? and sometimes have to put it in a different gear before trying to put it in park again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429837August 20, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
We have major paint chipping and peeling issues, the gear selector will not recognize park at times and we have had the catalytic converter replaced in the 2.5 years of owning (we are the only owners).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426489July 26, 2021
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
My 2019 Chevy Traverse was purchased new in August of 2018. It has approx 34,500 miles on it as of 7/26/21. Tire size: 255/55 R 20 107H. The vehicle has been in for regular maintenance/service at the original dealership since it was purchased. Around March 2021, I noticed the outside tread on all 4 tires becoming brittle and breaking off. There are small chunks of the tread missing and some type of thread showing where the chunks have come off. I went to my local Costco and the associate in the tire department told me that I should not be driving on it because the tires could blow. I wanted a second opinion and went to my local Discount Tire. The associate told me that what was happening was called "chunking" and it was not common (actually rare to happen) and I should call Continental Tire. No alarms/warning lamps have gone off due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425406July 19, 2021
UNKNOWN OR OTHER
Shift to Park alert and gear parking issue. This is a big issue with GM cars/SUVs after I searched online. Looks like a manufacturer parts’ defects in gear box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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