Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11353942September 9, 2020
POWER TRAIN
TRANSMISSION SHUDDERS WHEN ACCELERATING. HAVE BEEN TO DEALER AND THEY HAVE RESET COMPUTER AND AFTER ABOUT 800 IT STARTS BACK. TOOK BACK TO DEALER THEY CHANGED FLUID AND RESET COMPUTER. AFTER 800 MILES IT DID IT AGAIN, TOOK BACK TO DEALER AND THEY RESET COMPUTER AND WE DROVE IT FOR AN HOUR WITH NO SHUDDER. AFTER 800 AGAIN IT DID IT AGAIN. SERVICE MANAGER ACKNOWLEDGES THEY HAVE TROUBLE BUT CHEV HAS NO FIX YET. ITS IN THE TRUCK TOO HE SAID. IT HAS 51,000 MILES NOW AND STILL SHUDDERING... IT STILL UNDER WARRANTY BUT THEY CANT FIXT IT BECAUSE THEY DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353346September 5, 2020
POWER TRAIN
WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341307July 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331109June 26, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330704June 24, 2020
POWER TRAIN
OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329767June 19, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329103June 16, 2020
ELECTRICAL SYSTEM, POWER TRAIN
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327706June 8, 2020
POWER TRAIN
WHEN PLACING CAR IN PARK, ERROR MESSAGE COMES ON AND SAYS PLACE CAR IN PARK. CAR REMAINS RUNNING AND WON'T SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327110June 3, 2020
STRUCTURE:BODY
DUAL SUNROOF/MOONROOF DEFECT WITH A LEAK TO THE HEADLINER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324956May 18, 2020
SERVICE BRAKES
VEHICLE BRAKE SYSTEM FAILED ALLOWING THE PEDAL TO TRAVEL TO THE FLOOR. ONLY A SMALL ABOUT OF REAR BRAKE PRESSURE ALLOWED THE VEHICLE TO STOP. ISSUE WAS DISCOVERED TO BE A FAILED MASTER CYLINDER LEAKING ALL BRAKE FLUID INTO THE BRAKE BOOSTER, SUCKING IN AIR CAUSING BRAKE FAILURE. HAD THE CAR NOT BEEN MOVING VERY SLOW WHEN THIS OCCURRED, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. VEHICLE ONLY HS 39K MILES. I AM BEING MADE TO PAY FOR REPAIRS OUT OF POCKET. WORKING WITH GM TO UNDERSTAND IF THEY ARE WILLING TO PAY FOR A BRAKE FAILURE ON A ALMOST NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324957May 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322399April 27, 2020
SERVICE BRAKES
WHEN DRIVING, THE BRAKE WARNING LIGHT CAME ON SAYING " REDUCED BRAKING POWER---GET SERVICE IMMEDIATELY. SAFETY CONCERN. I TOOK CAR INTO THE DEALER. THEY DIAGNOSED THAT THE MASTER CYLINDER SEAL HAD FAILED AND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER. DEALER SAYS IT IS NOT COVERED BY WARRANTY. I CAN'T BELIEVE BECAUSE OF THE LOW MILAGE AND SIGNIFICANT SAFETY CONCERN THAT THIS REPAIR WOULD NOT BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321484April 18, 2020
STRUCTURE:BODY
THIS IS NOT TO REPORT AN INCIDENT BUT MORE OF A CONCERN WITH THE ROOF STRUCTURE OF MY 2018 CHEVROLET TRAVERSE PREMIUM. ON MULTIPLE OCCASIONS WHILE WASHING THE ROOF OF MY SUV I NOTICED THE SHEET METAL FLEXING ACROSS THE CENTER MIDLINE OF THE ROOF FROM THE LIFTGATE ALL THE WAY TO THE WINDSHIELD. LUCKILY, I DO NOT HAVE A SUNROOF ON MY VEHICLE. THE AMOUNT OF PRESSURE I EXERT WHILE SCRUBBING THE ROOF OF THE CAR IS LESS THAT 20 LBS PER SQUARE INCH. I TRIED CAPTURING THIS ON CAMERA BUT THE IMAGES KEEP COMING UP BLURRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321253April 15, 2020
SEAT BELTS
THE SEATBELT BEHIND THE PASSENGER SIDE WILL NOT WORK. IT WILL NOT EXTEND TO BUCKLE IT. I HAVE TAKEN IT TO THE DEALERSHIP THREE DIFFERENT TIMES. THEY HAVE ATTEMPTED TO REPAIR IT AND REPLACE ALL THE PARTS, HOWEVER IT STILL WILL NOT WORK. THE VEHICLE DOES NOT HAVE 30K MILES AND GM REFUSES TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321130April 14, 2020
POWER TRAIN
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK. (SHIFT TO PARK) COMES ON THE SCREEN AND THE CARS SYSTEMS STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319356March 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318259March 16, 2020
POWER TRAIN
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK (SHIFT TO PARK) COMES ON THE SCREEN AND ALL THE CARS SYSTEMS STAY ON. THEY ATTEMPTED TO FIX UNDER WARRANTY BUT STILL HAS A PROBLEM AND NOW THEY WANT ME TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318099March 15, 2020
POWER TRAIN
MY CAR WOULD ONLY STOP RUNNING WHEN AT RED LIGHTS I'D HAVE TO SHUT OFF AND RESTART.. JERKING TRANSMISSION ALL THE TIME THEN WHILE DRIVING EXPRESSWAY THE TRANSMISSION CAR STOPPED WHILE I WAS GOING 65 SHUT DOWN I BARELY COULD GET OVER MOST FRIGHTENING EXPERIENCE EVER. I'M SCARED TO DRIVE THIS VEHICLE DEALERSHIP CANNOT GET ME OUT OF LEASE WITHOUT PAYING MORE MONEY FOR ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316475March 5, 2020
ENGINE, VISIBILITY/WIPER, WHEELS
PURCHASED A YEAR AGO IN FL. MY WINDSHIELD CAME LOOSE TWICE ALREADY WHERE YOU CAN SEE THE PADDING IN THE DASHBOARD AREA AGAIN. THE TIRE ON DRIVER SIDE HAS TO HAVE AIR IN IT SEVERAL TIMES AFTER DRIVING ABOUT 20 MINS. PRESSURE KEEPS READING AT 26 AND ALARM GOING OFF WITH THE PROBLEM. HUSBAND REFILLS AND THREE DAYS LATER I MOVE THE VEHICLE AND IT HAPPENS AGAIN. WINDSHIELD YOU CAN HEAR AIR LEAKING FROM IT. SEVERAL TIMES WHEN I STARTED MY CAR IT HAD A WEIRD ENGINE NOISE LOUD ACCELERATION EVEN WHEN SITTING IN MY DRIVEWAY. I READ NO RECALLS BUT POSSIBLE CLASS ACTION PENDING IF YOU REFUSE TO FIX THE VEHICLES. I WILL BE OVER 36 MONTHS BEFORE MY CAR REACHES 30K MILES. I DRIVE TO AND FROM DOCTORS, GROCERY SHOPPING. CASUAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311818February 27, 2020
SERVICE BRAKES
PARKING BRAKE WOULDN'T RELEASE. SERVICE PARKING BRAKE LIGHT ON. I HAD PARKED ON A SLIGHT HILL. AFTER ABOUT TWO HOURS, I STARTED MY VEHICLE, PRESSED THE BUTTON, SHIFTED TO REVERSE, AND THE VEHICLE WOULDN'T MOVE. ODD! I LOOKED AT THE CLUSTER AND NOTICED THE 'PARK' FLASHING AND THE SERVICE PARKING BREAK LIGHT ON. I TRIED SHIFTING IN AND OUT OF PARK TO DRIVE OR REVERSE MULTIPLE TIMES AND EACH TIME PUSHING THE BUTTON. NO LUCK. I LEFT MY VEHICLE AT THE LOCATION SINCE IT WAS LATE AND SAFE. THE NEXT MORNING BEFORE HAVING IT TOWED, I TRIED ONCE MORE TO PUSH THE PARKING BRAKE BUTTON AND IT SUCCESSFULLY DISENGAGED THE PARKING BRAKE AND THE SERVICE LIGHT CLEARED ITSELF. I NOTICED ON A FORUM THAT 2018 TRAVERSES HAVE THIS ISSUE AND DISCONNECTING THE BATTERY OR LETTING IT SIT FOR A FEW HOURS SOMETIMES RESOLVES THIS RECURRING ISSUE BUT NEVER FIXES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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