Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10785213October 21, 2015
STEERING
MY WIFE WAS DRIVING HER CAR TO WORK AND SLOWED DOWN WITH THE FLOW OF TRAFFIC TO ABOUT 15 MILES PER HOUR AND THE POWER STEERING LOST POWER AND SHE ALMOST CRASHED INTO ANOTHER CAR. THIS IS ABOUT THE 5TH TIME THIS HAS HAPPENED TO HER IN TRAFFIC BUT IS THE FIRST TIME SHE WAS ALMOST IN A WRECK. THIS IS DANGEROUS AND UNSAFE. THIS VEHICLE SHOUL BE RECALLED AS I HAVE SEEN SEVERAL COMPLAINTS ON THIS CAR WITH POWER STEERING ISSUES SINCE WE PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781927October 14, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE LIFT GATE WAS OPENED ELECTRONICALLY, IT WENT UP AND, ONCE IT REACHED THE TOP, SHUTTERED AND CLOSED EXTREMELY FAST. THE FAILURE MILEAGE WAS 54,000. UPDATE 01/15/16 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781549October 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WAS TRAVELING AT HIGHWAY SPEED WHEN TRACTION CONTROL/STABILITRAK LIGHTS CAME ON AND ENGINE POWER WAS REDUCED. THE TRAVERSE SPEED DROPPED FROM 60 MPH TO 20 MPH IN JUST A FEW SECONDS ON THE INTERSTATE. WE WERE FORTUNATE THAT THERE WAS NOT A LARGE VEHICLE BEHIND US THAT WOULD HAVE MOWED RIGHT OVER MY FAMILY BEFORE THE VEHICLE WAS MOVED TO THE SHOULDER. THE THROTTLE BODY WAS REPLACED AND THE PROBLEM HAS NOT RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781558October 13, 2015
STEERING, SUSPENSION
THE VEHICLE HAS BEEN EXPERIENCING STEERING ISSUES FOR A COUPLE YEARS - LOUD MECHANICAL NOISES AND POPPING. I HAVE TOPPED OF STEERING FLUID RESERVOIR SEVERAL TIMES AND THAT QUIETED THE NOISE, BUT THERE WAS NO EVIDENCE OF A LEAK ON MY GARAGE FLOOR UNTIL OCTOBER 2015 (AFTER SERVICE EXPLAINED BELOW). THE POPPING BECAME A NUISANCE AGAIN AND I TOOK INTO THE LOCAL CHEVROLET DEALER TO INSPECT. THEY FOUND SEVERAL ISSUES IN THE FRONT END THAT NEED REPLACED: RACK AND PINION (LEAKING), POWER STEERING PUMP, END LINKS, BUSHINGS, TRANSMISSION MOUNT, STRUTS (LEAKING). STEERING COMPONENT FAILURE IS A POSSIBILITY IN THESE ISSUES AND CAN CAUSE LOSS OF POWER STEERING IN THE VEHICLE. LOSS OF POWER STEERING WOULD LIKELY END UP IN AN ACCIDENT DUE TO INABILITY TO TURN VEHICLE AS INTENDED. GM SHOULD ISSUE A SPECIAL COVERAGE FOR RACK AND PINION REPLACEMENT AND STRUT LEAKS AS THESE ARE VERY WELL KNOW SAFETY/DESIGN FLAWS. GM HAS ALREADY ISSUED SPECIAL COVERAGE FOR THE POWER STEERING PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780247October 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2011 CHEVY TRAVERSE 2 LT, IT STARTED GIVING ME TRACTION CONTROL LIGHT TELLING ME THAT IT DISABLE TRACTION CONTROL AND SERVICE TRACTION CONTROL. AT THE TIME THE LIGHT TURNS ON THE VEHICLE WAS ON A HIGHWAY DOING 65 MPH TO AND VEHICLE LOST POWER TO 20 MPH REDUCING SPEED TO A DANGEROUS LEVEL ON THE HIGHWAY. I TOOK IT TO A CHEVY DEALER AND THEY TOLD ME THE THROTTLE BODY HAD A SHORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765010September 18, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON 9-11-14 THE POWER STEERING WENT OUT WHILE DRIVING. TOOK THE VEHICLE TO THE DEALERSHIP & I WAS TOLD I NEEDED A POWER STEERING SOLENOID. 10-23-14 POWER STEERING GOES OUT AGAIN WHILE DRIVING SO BACK TO THE DEALERSHIP I GO. THIS TIME I WAS TOLD THAT GM HAS ISSUED A BULLETIN ON THE PROBLEM AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. 11-10-14 POWER STEERING GOES OUT AGAIN. GO BACK TO THE DEALERSHIP AND WAS TOLD THAT THE ECBTM NEEDED TO BE REPLACED AND IT WAS NOT PART OF THE BULLETIN? MY ISSUE IS THAT I DO NOT FEEL GM WENT DEEP ENOUGH TO FIX THE PROBLEM. I KNOW 3 PEOPLE IN MY AREA THAT HAVE HAD THE SAME PROBLEM. WHEN YOUR DRIVING IN HEAVY TRAFFIC AND YOUR HAVE NO POWER STEERING IT CREATES A DANGEROUS SITUATION FOR THE VEHICLE OCCUPANTS AND OPPOSING DRIVERS. YOU WOULD THINK GM WOULD STEP UP AND FIX THE PROBLEM THE FIRST TIME. I HAVE SPOKEN TO CHEVROLET CUSTOMER ASST 2 TIMES WITH ZERO RESPONSE ABOUT FIXING THE PROBLEM. THE LAST TIME BEING WITH TIFFANY. MY CASE # IS 71-151168370
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763579September 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE AT A STOP LIGHT, THE VEHICLE WAS SHIFTED TO THE DRIVE POSITION AND ROLLED AWAY APPROXIMATELY 10 TO 50 FEET. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763133September 11, 2015
STEERING
THE IS A RUBBING/GROANING SOUND WHEN TURNING AT SLOW SPEEDS. I WAS ADVISED BY THE DEALERSHIP IT IS THE STEERING GEARBOX NEEDS TO BE REPLACED FOR OVER $1400. I FOUND MULTIPLE SERVICE BULLETINS THAT REFER TO THE POWER STEERING SYSTEM. THIS SHOULD BE CONSIDERED FOR RECALL. TSB: PI-0029B, PI-0029B, SBC-14329, SB-13-02-32-001, SB-10-02-32-002A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759519August 26, 2015
ENGINE
MY WIFE AND CHILDREN WERE DRIVING OUR 2011 TRAVERSE, WHEN THE TRACTION CONTROL STARTED TO TURN OFF AND ON, CHECK ENGINE LIGHT WENT ON, DISPLAYS STARTED TO ROLL THROUGH A NUMBER OF WARNINGS, AND ENGINE POWER WAS REDUCED AND THE CAR SLOWED TO ROUGHLY 25 MPH. THIS ALL OCCURRED IN THE MIDDLE OF TRAFFIC. THE CONCERN IS THAT THE SPORADIC LOSE OF ENGINE POWER DROPPING A CAR FROM 60 MPH TO 25 MPH WILL CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745753August 3, 2015
STEERING
2011 CHEVROLET TRAVERSE LT WAS FIRST TOLD AROUND APRIL 2014 FOLLOWING AN OIL CHANGE AT MY LOCAL GM CERTIFIED DEALER THAT THERE WAS A LEAK AROUND THE POWER STEERING SYSTEM (I CANNOT REMEMBER THE EXACT TERM USED). ANYWAY, THE SERVICE TECH SAID THAT IT WAS CLEARLY A SLOW LEAK AND NOT CAUSING ANY URGENT PROBLEMS, BUT THAT I SHOULD PAY ATTENTION TO IT SHOULD THINGS CHANGE. THE NEXT 2 OR 3 OIL CHANGES, THE SAME ISSUE WAS NOTED. DURING A ROUTINE OIL CAHNGE MAY 2105, I WAS TOLD THERE WAS A SEAL LEAK TO THE ENGINE OF SOME SORT BUT IT WAS 'WARRANTIED'. SO, I AUTHORIZED THE REPAIR, OF A LEAK THAT I NEVER NOTICED/HAD ISSUE WITH. FAST FORWARD TO JULY 2015 (68,000 +/- MILES) AND MY POWER STEERING IS LEAKING PUDDLES, THE RESIVOIR REMAINS FULL, AND SUDDENLY LOSE ALL POWER STEERING CAPABILITIES. CALL SAME GM DEALER I ALWAYS USE, AS I NOTICE ON THE UNRELATED REPAIR IN MAY, THE POWER STEERING COMPONENTS WERE MESSED WITH, FLUSHED, ETC. TO ALLOW FOR PROPER REPAIR OF OTHER ISSUE. I WAS TOLD ABOUT A 'WARRANTY EXTENSTION' FOR THE POWER STEERING PUMP AND TO BRING IT IN, IT SHOULD BE A COVERED REPAIR BASED ON THE NOTES THE SERVICE TECH COULD READ PERTAINING TO MY VEHICLE. CALL BACK TODAY (8/3) AND AM TOLD THAT WHILE THE PUMP IS COVERED, NOTHING ELSE IS (DESPITE FROM MY RESEARCH THE PUMP FAILURE IS LIKELY CAUSING THE OTHER NOTED ISSUES) AND THE REPAIR FOR THE RACK/GEAR BOX + ALIGNMENT + FLUSHING + WHATEVER ELSE HE RATTLED OFF TO ME, WOULD BE AT MY EXPENSE, WITH A QUOTE OF $2100+/- FROM EVERYTHING I HAVE READ AND RESEARCHED, THIS IS AN EXTREMELY COMMON ISSUE THAT GM REFUSES TO ADDRESS IN ORDER TO PROPERLY REPAIR AT THEIR EXPENSE VS. THE EXPENSE OF VEHICLE OWNER. CLEARLY THIS IS A MASSIVE AND WIDESPREAD GM ISSUE WITH VEHICLES IN THIS CLASS .. UPDATED 09/30/15*BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745973August 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE 95 AND SUDDENLY MY CAR WAS FLASHING REDUCED ENGINE POWER AND THE CHECK ENGINE LIGHT POPPED ON. OUR SPEED DROPPED ALL THE WAY DOWN TO 20 FROM 65. I HAVE SEVEN CHILDREN WHO DRIVING IN THE CAR WITH ME AND WERE HORRIFIED AT ALL THE TRAFFIC AROUND US WHILE WE TRIED TO COAST TO THE SIDE. THANK GOD NO ONE HIT US! THE CHECK ENGINE LIGHT IS STILL ON AND WE HAVE REPLACED THE TROTTLE BODY, FUEL PUMP, AND A FEW OTHER THING THAT POPPED UP ON THE DIAGNOSTIC TESTING FOR THE CHECK ENGINE LIGHT. 16 CODES POPPED UP ALL AT THE SAME TIME. WAY TOO EXPENSIVE TO FIX EVERYTHING AND PAY PAYMENTS OR THE CAR STILL. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745278July 31, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
JUST LIKE OTHER COMPLAINTS I HAVE READ ON THIS CAR YEAR AND MODEL, THE AIR CONDITIONER ON THE FRONT SEAT PASSENGER SIDE BLEW HOT AIR OUT WHEN AIR WAS ON, THEN IT BLEW HOT AIR OUT BOTH BEFORE IT BROKE COMPLETELY. I AGREE WITH OTHER CUSTOMERS, THAT THIS SHOULD NOT HAPPEN IN A 4 YEAR OLD CAR. THEY WANT 1500 TO FIX. ALSO, THE TWO PUMPS WENT OUT THAT PUMP OUT THE WASHER FLUID, THEY SAID IT WAS AN ELECTRICAL ISSUE, THIS IS A FOUR YEAR OLD VEHICLE, IT SHOULD NOT BE HAVING SO MANY ELECTRICAL ISSUES HAPPENING. THEY WANT ANOTHER $500 TO FIX IT. BOTH THIS ARE HUDGE CONCERNS GIVEN IT IS A 4 YEAR OLD CAR AND THERE ARE MANY SIMILAR COMPLAINTS. IT IS DEFINITELY A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733155July 10, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WE BOUGHT THE 2011 CHEVROLET TRAVERSE USED WITH 99,000 MILES ON IT. WE NOTICED THAT ON THE CAR FAX, OTHER THAN JUST ROUTINE MAINTENANCE, THE CAR HAD ITS FUEL TANK REPLACED. WE QUESTIONED IT, BUT DID NOT THINK WE WOULD HAVE PROBLEMS, AS THE CAR WAS WELL TAKEN CARE OF. EVERY SINCE WE PURCHASED THE VEHICLE, WHEN WE FILL UP THE CAR, IT DOES NOT REGISTER ON THE FUEL GAUGE CORRECTLY, IF IT REGISTERS AT ALL. WE CANNOT TAKE LONG TRIPS IN THE CAR WITHOUT HAVING TO STOP EVERY SO OFTEN AND PUT GAS IN IT, AS WE DONT KNOW HOW MUCH IS IN THERE AT ANY GIVEN TIME. THIS IS A MAJOR CONCERN TO US. I SEE THAT THERE IS A RECALL FOR THE 2014 VEHICLES, BUT I ALSO SEE THAT THIS HAS HAPPENED ALOT WITH THE 2011 TRAVERSE'S, BUT NO RECALL HAS BEEN ISSUED. I AM HOPING WITH THIS ADDITIONAL COMPLAINT AND ONGOING PROBLEM, THAT SOMETHING WILL BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT, IF THEY HAVENT ALREADY. I DO NOT KNOW WHO THE PREVIOUS OWNER OF MY VEHICLE WAS, BUT THEY OBVIOUSLY HAD THE SAME PROBLEM, HENSE REPLACING THE FUEL TANK. CHEVY, PLEASE ISSUE A RECALL FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732453July 7, 2015
ENGINE, STEERING, POWER TRAIN
THE CAR JUST COMPLETELY STOPPED. NO WARNING NO LIGHTS NO OIL LIGHT NO SERVICE ENGINE. JUST QUIT GOING DOWN THE ROAD AT 60MPH WITH MY CHILDREN IN THE CAR. NOW I AM BEING TOLD IT IS THE MOTOR. I HAVE SERVICED THE CAR I SHOULD HAVE AND TREATED IT VERY WELL. THERE IS NOT ONE REASON A 2011 SHOULD JUST QUIT. I ALSO HAD A ISSUES WITH TRACTION CONTROL IN THE DEAD OF WINTER THE CAR WOULD FLASH TRACTION CONTROL OFF ENGINE WILL LOSE SPEED SERVICE STABLITRACK AND THE CAR WOULD DROP FROM 65MPH RIGHT TO 25MPH IN 5 SECONDS FLAT WHICH WAS EXTREMELY DANGEROUS ANY TIME OF YEAR NOT JUST WINTER. GET THOSE 2011 CHEVROLET TRAVERSES OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732046July 5, 2015
VEHICLE SPEED CONTROL
MY WIFE DRIVING TO WORK ON BUSY HIGHWAY..ALL OF A SUDDEN THE SPEED GOES FROM ABOUT 60 MPH TO LIKE 25MPH...STABILITRAK LIGHT COMES ON. CARS HONKING, YELLING,ALMOST HITTING HER BECAUSE HER SPEED REDUCED TO FAST. SHE GOT TO WORK WHEN SHE LEFT FOR THE DAY THE CAR SEEMED OK. THOUGHT MAYBE SHE HIT THE STABILITRAK BUTTON BY MISTAKE. A FEW DAYS LATER SAME THING HAPPENED. AFTER THIS INCIDENT IT HAPPENED EVEN MORE. I'VE BEEN READING BLOGS RE THIS AND E MAILED CHEVY, SAID IT WASN'T A RECALL..I DON'T KNOW WHY. THIS PROBLEM COULD KILL SOMEONE. I HAD IT FIXED AT THE CHEVY DEALER COSTING OVER $400. FROM WHAT I'VE READ I THINK THIS PROBLEM OCCURRED IN SOME EARLIER TRAVERSES. IT'S LIKE YOU PUT YOUR FOOT ON THE GAS AND THE CAR DOESN'T GO ANYWHERE. THEY REPLACED THE THROTTLE BODY ASSY. THIS SHOULD NOT BE HAPPENING!! THEY WILL WIND UP WITH LAWSUITS IF THIS ISN'T TAKEN CARE OF. AFTER E MAILING CHEVY I WAS TOLD SOMEONE FROM THE DEALER I HAD THE REPAIRS DONE AT WOULD CALL TO DISCUSS. THAT NEVER HAPPENED. I DID CALL THE DEALER MANY TIMES TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730860June 28, 2015
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE POWER WAS SUDDENLY REDUCED WHILE DRIVING WITH THE MESSAGES: TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER IS REDUCED. DEALER FOUND CODE P2135 WAS GENERATED (FAULTY THROTTLE POSITION SENSOR). THROTTLE BODY UNIT WAS REPLACED. THE SAME PROBLEM OCCURRED 2 YEARS LATER ON 6/12/2015. AGAIN THE THROTTLE BODY NEEDED TO BE REPLACE. BASED ON MY EXPERIENCE THE THROTTLE BODY UNIT DESIGN IS SYSTEMICALLY BAD AND HAS CAUSED TWO SAFETY RELATED INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726775June 23, 2015
STEERING
I NOTICED THAT THERE WAS A LOW GROWLING NOISE THAT SEEMED TO BE COMING FROM THE STEERING WHEEL AS I TURNED CORNERS. IN APRIL 2015, I WAS HAVING THE DEALERSHIP PERFORM THE 30,000 MILE MAINTENANCE AND ASKED THEM TO CHECK TO SEE WHAT WAS CAUSING THE NOISE. THE SERVICE DEPARTMENT TOLD ME THAT IT WAS THE STEERING GEAR WHICH NEEDED TO BE REPLACED. THEY SAID THAT IT COULD CAUSE THE POWER STEERING TO FAIL TO WORK IN WHICH CASE I WOULDN'T BE ABLE TO STEER AND IT WAS AN EXPENSIVE REPAIR--ABOUT $850 FOR LABOR AND $700 FOR THE PART AND THEY DID HAVE THE PART IN STOCK. THE TRAVERSE HAD 31,110 MILES ON IT. BUT, WAS OUT OF WARRANTY BECAUSE I HAD BOUGHT IT IN SEPT. 2010. I DECIDED TO HAVE IT FIXED. THIS SHOULDN'T HAPPEN AT 31,000 MILES. IT COULD HAVE BEEN A DANGEROUS SITUATION IF I DIDN'T HAVE IT REPAIRED. I CALLED THE GM CUSTOMER SERVICE NUMBER IN THE OWNERS' MANUAL AND A CASE WAS FILED WITH THEM. A SENIOR ADVISOR TOLD ME THAT SHE WOULD CONTACT THE DEALERSHIP ABOUT IT. BUT, THAT THE WARRANTY TIME HAD PASSED AND THE POWER TRAIN WARRANTY DIDN'T COVER IT. THE DEALERSHIP HAD THE PART IN STOCK IMPLIES THEY SEE THESE FAILURES OFTEN. THE LABOR WAS 8.6 HOURS IMPLIES A POOR DESIGN. SHE SAID THE DEALERSHIP WOULD CALL ME. THEY DID FINALLY CALL TO REITERATE THAT IT WASN'T UNDER WARRANTY AND THERE WAS NOTHING THEY COULD DO. THE SENIOR ADVISOR I SPOKE WITH AT GM SAID SHE WISHED I HAD CALLED HER BEFORE I HAD THE REPAIR MADE. I DON'T KNOW WHAT THAT MEANT. DID SHE MEAN THEY WOULD HAVE COVERED PART OF THE COST? DID SHE MEAN THAT I SHOULD WAIT UNTIL I COULDN'T TURN THE STEERING WHEEL AND HAD OR CAUSED AN ACCIDENT? I DON'T KNOW. MY HUSBAND AND I HAVE PURCHASED MANY GM VEHICLES SINCE 1969 AS SHE NOTED. AS I REVIEWED THE COMPLAINTS ABOUT THE 2011 CHEVROLET TRAVERSE, IT SEEMED TO ME THAT ABOUT ONE-THIRD OF THEM WERE ABOUT STEERING GEAR FAILURES. IT'S TIME GM DOES SOMETHING ABOUT THIS. ...UPDATED08/20/15 *BF UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725889June 18, 2015
UNKNOWN OR OTHER
DRIVING ON THE INTERSTATE IN 95 TEMPERATURES WHEN THE FRONT PASSENGER SIDE VENTS BEGAN BLOWING HOT AIR BUT THE DRIVER'S SIDE WAS STILL BLOWING COLD AIR. WE HAD TO OPEN THE WINDOWS AS THE CAR GOT HOT VERY QUICKLY. THIS DISTRACTION COULD'VE CAUSED AN ACCIDENT FROM ADDRESSING THE SITUATION. WE'VE SEEN MANY OTHERS HAVING DEFECTIVE BLEND DOOR ACTUATORS.. .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725960June 18, 2015
STEERING
THERE SEEMS TO BE A WIDESPREAD ISSUE WITH THE STEERING RACK WITH THE CHEVROLET TRAVERSE. THE 2 YEARS THAT I AM AWARE OF ARE THE 2010 AND 2011 TRAVERSE. CHEVY DEALERS ARE CHARGING OVER $1000 TO REPAIR BUT WAS CONCERNED THAT THERE SHOULD BE AN INVESTIGATION INTO A POTENTIAL RECALL SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725823June 17, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
2011 CHEVROLET TRAVERSE- I BOUGHT THE TRUCK IN 2013 CERTIFIED, PRE-OWNED FOR ROUGHLY $35K ALL IN FROM ROBERT CHEVROLET. HAVE HAD SEVERAL ELECTRICAL AND MECHANICAL ISSUES WITH IT OVER THE PAST 2 YEARS. WINDOWS HAVE STOPPED WORKING NUMEROUS TIMES, MIRRORS AS WELL. LEFT TAIL LIGHT HAS GONE OUT 3 TIMES, HEADLIGHTS HAVE HAD ISSUES AS WELL. MOST RECENTLY MY PASSENGER SIDE STEP RAIL SNAPPED OFF AS MY 13 YEAR OLD 115 LB DAUGHTER STEPPED ON IT. I HAVE 4 CHILDREN, MY YOUNGEST IS ONE AND A HALF YEARS OLD AND ONE CONCERN I HAVE IS THAT THE OTHER SIDE RAIL SNAPS OFF AND AS MY WIFE IS PUTTING MY SON IN CAR THEY FALL ON CONCRETE IF THAT RAIL SHOULD SNAP AS WELL. IN GENERAL, I DO NOT TRUST THIS CAR OR FEEL SAFE IN IT AT ALL. THE ELECTRICAL PROBLEMS SCARE ME THE MOST, GOD FORBID THERE SHOULD BE SOME KIND OF SHORT AND STEERING OR SOMETHING WORSE GOES OUT AND MY WIFE CRASHES WITH ONE OR ALL OF MY 4 CHILDREN IN THE CAR.. MY SALES REP AT ROBERT CHEVROLET HAS BEEN CONTACTED ON SEVERAL OCCASIONS, FOR A YEAR HAS BEEN TELLING US TO COME IN AFTER SEVERAL COMPLAINTS. FINALLY I TOOK OFF OF WORK AND TOLD HIM HE NEEDED TO TAKE A LOOK AT THIS UNSAFE VEHICLE AND IT NEEDED TO BE ADDRESSED. THEY ASSURED ME THEY WOULD TAKE CARE OF IT, EVEN SUGGESTED HE WOULD TAKE ME OUT OF THE CAR AND EAT THE BULK OF THE LOSS. NEEDLESS TO SAY THEY DID NONE OF THAT, INDICATED EVERYTHING THAT'S WRONG WITH THE CAR IS WEAR AND TEAR. I BOUGHT AN EXTENDED POLICY ON THE VEHICLE AS WELL, BASICALLY NOTHING IS COVERED. AND TO BOOT, THEY SUGGESTED I PAY 1200-1500 TO FIX THE VEHICLE. AGAIN I STRESS, THE MONEY ISN'T THE BIGGEST ISSUE, I'M CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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