Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#10557516December 28, 2013
STEERING
DURING 15MPH TURN POWER STEERING FAILED AND IT WAS EXTREMELY DIFFICULT TO MANAGE THE TURN. I NARROWLY AVOIDED HITTING ANOTHER VEHICLE WHICH WAS WAITING TO ENTER THE INTERSECTION. TOOK VEHICLE TO DEALER ON 11/5/13 WHO REPLACED THE WATER PUMP BECAUSE THE COOLANT LEAKING ON BELT CAUSED THE BELT TO SLIP, WHICH IS TURN CAUSED THE POWER STEERING TO FAIL. 12/27/13 BROUGHT CAR BACK TO DEALER BECAUSE INITIAL STEERING PROBLEM WAS OCCURRING AGAIN. THIS TIME WE WERE TOLD STEERING RACK AND PINION IS LEAKING FLUID AND WE WERE ADVISED TO REPLACE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556657December 19, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THE DEFECT WAS ONLY PRESENT WHEN DRIVING THE VEHICLE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550708November 3, 2013
STEERING
AT LOW SPEEDS, POWER STEERING FAILED RENDERING THE VEHICLE INCAPABLE OF TURNING. BACKING OUT DRIVEWAY BECAME DIFFICULT BECAUSE THE STEERING WHEEL WOULD REFUSE TO TURN. PARKING IN PARKING SPOTS WAS DIFFICULT. WHEN TURNING, THE POWER STEERING WOULD FAIL CREATING A DANGEROUS SITUATION IF UNABLE TO TURN IN A TIMELY MANNER SUCH AS MAKING LEFT TURNS THROUGH ONCOMING TRAFFIC IN, WHAT WOULD BE CONSIDERED NORMAL CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548752October 21, 2013
STEERING
MY 2009 TRAVERSE LT1 HAS STEERING ISSUES WHILE TURNING AT SLOW SPEEDS. THE STEERING GETS EXTREMELY STIFF, RESULTING IN HAVING TO USE INCREDIBLE STRENGTH TO COMPLETE THE TURN. I FIRST NOTICED IT WHEN THE CAR GOT OVER 40,000 MILES. TOOK IT TO CHEVY SERVICE DEALER AND THEY STATED IT WAS A SAFETY FEATURE. I KNEW THAT FALSE BECAUSE I WOULD HAVE NOTICED IT BEFORE 40,000. NOW THEY'RE TELLING ME THEY CAN'T HELP ME UNLESS THE CAR DOES IT WHILE IN THEIR CARE. BUT IT HAPPENS RANDOMLY SO THAT DOESN'T HELP, WHICH ALSO MAKES IT THAT MUCH MORE SCARIER. THIS IS A WELL-DOCUMENTED ISSUE AMONG TRAVERSE OWNERS. MOST OWNERS HAVE STATED THAT CHEVY WOULD HAVE THEM REPAIR THE PUMP OR RACK, NOT COVERED BY A WARRANTY, COSTING $1200 PLUS, TO ONLY FACE THIS ISSUE SHORTLY THEREAFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545045September 23, 2013
STEERING
WHEN TURNING AT LOW SPEED, THE POWER STEERING GOES OUT AND MAKES IT VERY DIFFICULT TO TURN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544983September 23, 2013
STEERING
AT LOW SPEEDS SUCH AS PULLING OUT OF MY DRIVEWAY, PULLING INTO PARKING SPACES AND TURNING ONTO A STREET FROM A STOP THE POWER STEERING IN MY 2009 CHEVY TRAVERSE APPEARS TO BE FAILING MAKING THE VEHICLE NEARLY IMPOSSIBLE TO TURN. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL WHEN THIS HAPPENS AND I AM WORRIED THIS IS GOING TO HAPPEN WHEN A PERSON OR ANOTHER VEHICLE IS IN MY WAY CAUSING A SEVERE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544209September 18, 2013
STEERING
NO INCIDENT OCCURRED, BUT I HAD THE AUTONATION DELRAY BEACH, FL GM DEALERSHIP SERVICE TECHNICIAN LOOK INTO WHY THE STEERING WHEEL WOULD SQUEAL WHEN MAKING SLOW SPEED TURNS, WITH THE SHARPER THE TURN, THE LOUDER THE SQUEAL. READING THE OTHER POSTS, I AM GUESSING HE KNEW RIGHT AWAY WHAT THE NOISE WAS FROM WITHOUT REALLY HAVING TO INVESTIGATE. AFTER THEIR "INSPECTION", THE GM SERVICE REP GAVE ME A CALL AND INDICATED THAT THE STEERING RACK NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING FLUID. AND THIS LEAK WOULD OVER TIME CAUSE INTERNAL PARTS TO OVERHEAT AND POTENTIALLY CAUSE A LACK IN STEERING CAPABILITIES. AFTER SAYING YES TO THE REPAIRS/REPLACEMENT, I STARTED THINKING THAT THIS MIGHT BE SOMETHING THAT SHOULD BE COVERED UNDER THE WARRANTY. AS WAS THE EXPERIENCE WITH OTHER POSTERS, THE GM SERVICE REP INDICATED GM IS CURRENTLY NOT CONSIDERING THIS A WARRANTY REPAIR OR RECALL REPAIR. AS TAXPAYERS, DON'T WE STILL OWN A PART OF GM? OR MAYBE THEY WERE ABLE TO PAY US BACK USING THE COSTLY REPAIRS DOLLARS WE HAVE BEEN PAYING OUT FOR REPAIRS THAT I WOULD SAY DEFINITELY FALL UNDER THE RECALL CATEGORY? I FEEL FORTUNATE STEERING NEVER LOCKED UP ON ME, BUT IT SOUNDS LIKE THESE REPAIRS TO THE STEERING COMPONENTS DON'T GUARENTEE NO FUTURE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543994September 17, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543208September 12, 2013
STEERING
THE 2009 CHEVROLET TRAVERSE HAS KNOWN STEERING PROBLEMS, POWER STEERING PUMP, GEARS, ETC. IN TALKING TO THE LOCAL DEALERSHIP, CHEVY KNOWS OF THIS ISSUE BUT CONTINUES TO OFFER NO ASSISTANCE IN A SOLUTION. ACCORDING TO THE SERVICE TECHNICIAN, THE PROBLEM IS BASED ON A POOR DESIGN IN THE PUMP HOUSING AND GEAR ASSEMBLY WITH THE POWER STEERING, AS HE STATES..."THE PUMP IS TOO SMALL". THE PROBLEM IS IN TURNING AT LOW SPEEDS, TURNING INTO PARKING SPACES, DRIVEWAYS, OR SECONDARY ROADS. THE STEERING WHEEL SHAKES OR FEELS LIKE A LOSS IN POWER, AND THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. THE DEALERSHIP STATES THAT THE COST TO REPLACE THE PUMP AND GEAR IS AN ESTIMATED 1200.00. THIS ISSUE NEEDS TO BE RESOLVED BY CHEVY, NOT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542652September 9, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A USED 2009 CHEVROLET TRAVERSE FROM THE LOCAL GLENN FORD DEALERSHIP AROUND 02/2012. AT THE TIME OF OUR PURCHASE, GLENN FORD "REPAIRED" THE TIRE PRESSURE MONITORING SYSTEM. THE LIGHT CAME ON AGAIN A FEW DAYS AFTER WE BOUGHT THE TRUCK. SINCE THEN AND UP UNTIL NOW, WE HAVE REPLACED A SENSOR AND HAD THE SENSORS RELEARNED AND REPROGRAMMED AT LEAST 8 TIMES. THE LIGHT IS STILL ON, DESPITE NUMEROUS DEALERSHIP TECHNICIANS TELLING US THAT THE SENSORS ARE ALL FUNCTIONAL. I AM REPORTING THIS BECAUSE I BELIEVE THAT THIS IS A POTENTIAL SAFETY ISSUE. I HAVE TWO BABIES SO I AM VERY CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538392September 2, 2013
STEERING
I HAVE A 2009 CHEVROLET TRAVERSE LTZ AND I HAVE BEEN HAVING STEERING PROBLEMS WITH THE VEHICLE. I HAVE HAD PROBLEMS WITH THE POWER STEERING AT LOW SPEEDS MAKING IT DIFFICULT TO STEER THE VEHICLE. I HAVE HAD WORK DONE ON THE VEHICLE TO REPAIR THIS PROBLEM AND I AM STILL HAVING PROBLEMS WITH STEERING THE VEHICLE AT LOW SPEEDS. MY WIFE USUALLY DRIVES THE VEHICLE AND I AM CONCERNED FOR HER SAFETY BECAUSE OF THE STEERING PROBLEMS. I TOOK MY VEHICLE TO A CHEVROLET DEALERSHIP AND I HAVE SPENT OVER $1,000 ON THIS VEHICLE AND I AM STILL HAVING PROBLEMS WITH THIS VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A SOLUTION AND IF GM HAS A RECALL ON THESE VEHICLES FOR THIS PROBLEMS. I AM AFRAID THAT THE STEERING WILL FAIL AND MY WIFE MAY HAVE A VEHICLE ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536898August 23, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS A SUDDEN LOSS OF POWER STEERING WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE TECHNICIAN INFORMED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY REFUSED TO REPAIR THE VEHICLE UNDER THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536659August 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, AN UNUSUALLY LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER NOTICED THAT THE FRONT DRIVER'S SIDE STRUT HAD BECOME DETACHED AND WAS LAYING ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT DRIVER'S SIDE STRUT AND SWAY BAR WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 93,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536816August 22, 2013
AIR BAGS
AROUND JUNE 8, 2013 VEHICLE DASH BOARD SHOWS AIR BAG SERVICE REQUIRED AND AIR BAG SERVICE INDICATOR ON, ALSO NOTICE WHILE SITTING ON PASSENGER SEAT, PASSENGER AIR BAG INDICATOR SHOWS OFF . CONTACTED TO DEALER AND GOT REPAIRED AFTER PAYING $107 ON JUNE 10,2013, WHICH WAS CHARGED FOR NEW FUSE . AGAIN SAME ISSUE ACCRUED ON AUGUST 19, 2013 CONTACTED DEALER. OWNER CONTACTED ON AUGUST 22, 2013 CHEVROLET CUSTOMER DEPARTMENT THROUGH ONSTAR REPRESENTATIVE, FROM HER NO SATISFIED ANSWER RECEIVED AND THEY MENTIONED THERE IS NOTHING PROBLEMATIC IN VEHICLE MODEL HISTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536476August 21, 2013
STEERING
STEERING FAILED WHILE DRIVING ON RURAL TWO-LANE HIGHWAY. I WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. I WAS ABLE TO EDGE THE VEHICLE OFF THE HIGHWAY AND AVOID A COLLISION WITH OTHER VEHICLES WITH GREAT DIFFICULTY. VEHICLE TOWED TO CHEVROLET DEALER AND WAS ADVISED POWER STEERING PUMP FAILED. PUMP WAS REPLACED ON 16. AUGUST 2013. ON 20. AUGUST 2013 STEERING AGAIN BECAME DIFFICULT AT LOW SPEEDS. VEHICLE WAS RETURNED TO DEALER AND WAS ADVISED BOTH REPLACEMENT PUMP AND STEERING RACK NEED TO REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE MINOR HESITATIONS IN THE STEERING, UNTIL AUGUST 20, 2013 WHEN HE EXPERIENCED A LOSS OF STEERING ASSIST AT LOW RPM'S. THE VEHICLE WAS TAKEN TO THE ORIGINAL DEALER, WHERE HE WAS INFORMED POWER STEERING FLUID WAS CONTAMINATED. THE SECOND DEALER INFORMED THE CONSUMER THE WRONG FLUID WAS PUT IN THE VEHICLE. UPDATED 10/31/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534146August 7, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, A WHINING NOISE WAS HEARD AS STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING PUMP, RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533871August 6, 2013
STEERING
FROM READING ALL THE POST I DON'T SEE WHY CHEVY HAVEN'T RECALLED THIS TRAVERSE. MY WIFE HAS A 2009 CHEVY TRAVERSE, SHE COMPLAINED SHE WAS HAVING A HARD TIME TURNING THE WHEEL. THEN SHE SAYS IT GOT TO THE POINT WHERE THE WHEEL WOULD LOCK UP MID TURN. I DROVE IT AND EVERY NOW AND THEN I FELT IT GET A LITTLE STIFF. BUT ONE DAY ON THE WAY HOME FROM STORE I'M DRIVING, AT A LIGHT TURNING RED I TURN, THE CAR IN ON COMING TRAFFIC DECIDE NOT TO STOP. I HAD PLENTY OF TIME TO TURN AND GET OUT HIS WAY (SO I THOUGHT) MID TURN THE WHEEL LOCKED. I HAD TO HIT THE GAS TO GET OUT OF THE WAY, INSTEAD OF MAKING THE LEFT TURN I ENDED UP MAKING A U-TURN AND WAS ALMOST REAR-ENDED. TOOK CAR TO DEALER, THEY TELL ME THE RACK IS GONE AND IT WILL COST $1400, WELL I JUST PAID MY GIRLS COLLEGE TUITION AND I'M A LITTLE SHORT OF $1400 ABOUT $1399. SO I HAD TO HAVE MY WIFE PARK THE CAR UNTIL WE CAN GET THE MONEY TO GET IT FIXED, BUT IF THEY KNOW OF THE PROBLEM WHY DON'T THEY DO THE RIGHT THING. I'M JUST GLAD I WAS DRIVING WHEN THIS HAPPENED AND NOT MY WIFE OR MY DAUGHTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532805July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR BAG WIRES FOR THE FRONT PASSENGER SIDE SEAT WERE CROSSED AND NEEDED TO BE UNTANGLED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531634July 24, 2013
STEERING
AT LOW SPEEDS THE VEHICLE IS EXTREMELY HARD TO STEER. PARKING LOT MANEUVERS, TURNING AT A STOP SIGN OR LIGHT, AND OTHER SLOW SPEED TURNS ARE VERY DIFFICULT TO MAKE FOR ME AND ESPECIALLY MY WIFE WHO IS THE PRIMARY DRIVER. I'M NO BODY BUILDER BUT I DO WORKOUT BUT IT IS STILL VERY DIFFICULT FOR ME TO CONTROL THE DIRECTION OF THE VEHICLE'S TRAVEL AT LOW SPEEDS. THROUGH TRAVERSEFORUM.COM I HAVE LEARNED THAT OTHER TRAVERSE LT AND LTZ DRIVERS HAVE EXPERIENCED OR ARE EXPERIENCING THE SAME PROBLEM. THE LS MODELS DO NOT HAVE THIS PROBLEM AS THEY HAVE NO STEERING GEAR VALVE SOLENOID WHICH THE LT AND LTZ MODELS DO HAVE. I HAVE CHECKED THE POWER STEERING FLUID RESERVOIR AND IT IS AT THE PROPER LEVEL. GM NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE WRECKS OR CAUSES A WRECK BECAUSE OF THIS EXTREMELY DIFFICULT STEERING PROBLEM. LUCKILY IT IS ONLY OCCURRING AT LOW SPEEDS. I HAVE ORDERED THIS SOLENOID WHICH IS ON BACKORDER WHICH IMPLIES TO ME THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. WE ARE HAPPY WITH THIS VEHICLE AND CHEVROLET/GM, HOWEVER, THIS ISSUE NEEDS TO BE ADDRESSED BY GM AS A SAFETY RECALL IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525037July 15, 2013
STEERING
THE POWER STEERING DOES NOT WORK I HAVE SEEN ONLINE MANY COMPLAINTS ABOUT THIS PROBLEM, IA LOWER SPEEDS THE POWERING STEERING CUTS OUT NOT I HAVE THE STRENGTH TO TURN THE CAR WITH MUCH EFFORT BUT A WOMAN WILL NOT BE ABLE TO TURN THE CAR AND IF THEY ARE FACING ONCOMING TRAFFIC SOMEONE IS GOING TO BE HURT THE STEERING ON THE TRAVERSE NEED TO BE FIXED A RECALL ON THIS VEHICLE FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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