Chevrolet Traverse Complaints (2019)

412 consumer complaints on file.

#11456931March 16, 2022
POWER TRAIN
After shifting to Park and turning the vehicle off a message of "Shift to Park" appears on the information screen behind the steering wheel despite the car already being in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456938March 16, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Upon shifting vehicle into park and shutting off vehicle, "SHIFT TO PARK" is displayed on the vehicle information center. Recent purchase of vehicle, owned by me less then 2 weeks and this has occurred multiple times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455701March 8, 2022
ELECTRICAL SYSTEM
First Issue: 09/28/2019- Robert Chevrolet/Hicksville- Car got shut off on middle of old country road- Car needs to be towed to Nearest Chevy dealer and Generator and battery was replaced-Generator caused battery to fail- There was no rental car given since I was told that service center didn’t belong to me- If I had brought to dealership in Douglaston then I would be able to get a loaner car. Same issue Second time: 2/10/2022 Car got shut off in middle of Northern Blvd. right near service center- My whole car dashboard and signal went blank while taking exist and I was not able to use signals indicator at all- My car got completely shut off in few minutes after shutting off dashboard. I almost got into an accident due to car slowed down and shut off completely in busiest main street. Car drivers behind me started cursing and honking and screaming because I even couldn’t start emergency flashing light. I was able to borrow orange cone from local service guy and put it behind my car since I couldn’t use emergency indicator. I was told $1350 including tax is out of pocket cost (Alternator/Battery)- I was within 3 year leasing period but due to its out of warranty for mileage limit for about over 4000 mileage. GM was involved and took percentage of and I still ended up paying $816. I am asking why within three year my battery and generator will go bad?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454567February 28, 2022
ELECTRICAL SYSTEM
My vehicle is not registering whenever it is put into park. The dashboard keeps signaling that it needs to be shifted into park when it already is and refuses to turn the vehicle off because it’s not registering that it did is in park. Upon researching the issue, I found that this is a common problem due to defective parts and once fixed by the dealership people have reported having the same problem within the next few thousand miles. This same issue is happening with different models of gm vehicles as well and I believe due to the widespread and common occurrence of this specific related issue that there needs to be a recall to have the problem resolved. I am unable to even drive my vehicle due to this. I can not turn my vehicle completely off which drains the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453903February 24, 2022
UNKNOWN OR OTHER
My Chevy Traverse LT has only 15,500 miles. A few weeks after my 3 year warranty expired I started getting an "Action Required Shift to Park" message and the car would not recognize it was in park. After numerous attempts it would eventually recognize and turn off properly. Not only is this frustrating but also dangerous. I called the dealer I purchased from and his only offer was to put it on the diagnostic machine told me that that would be deducted from the total. When I asked what the ballpark figure would be, he said he did not know which tells me that they could just charge me whatever they wanted. He said he knew about this problem and the bulletin that was issued and had fixed many. I'm assuming he should know a ballpark figure but the way he was doing it I wouldn't know until it was all said and done shameful way to do business for a known problem. I called Chevrolet Customer Service and was told it was covered under the power train warranty. Then I found a Chevy dealer in Smithville who acknowledged this is an ongoing problem, not covered by warranty and quoted me $500 to repair by replacing the sensor and harness. He got my business by being honest. I have been a loyal Chevy customer for 50+ years and now rethinking what make car I will get in the future. I am perplexed why Chevy doesn't issue a recall for this issue since a car needs to be in park and turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453723February 23, 2022
POWER TRAIN
The transmission is shifted into park mechanism does not work. Can’t turn off the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452739February 18, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle failed to turn off after the vehicle was shifted to PARK. There was no warning light illuminated. The dealer was contacted and an appointment was scheduled however, the vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452477February 17, 2022
POWER TRAIN
The transmission is shifted into park mechanism does not work and is available for inspection. The Shift Into Park notice in the Driver Information Center lights and chimes as long as the system does not believe the transmission is not in park. This will cause the battery to go dead, or in some instances you can't turn off the engine nor leave the vehicle until this error is cleared. It has been confirmed by a dealer (Henna) whose service contact said they had the same problem on their 2019 Traverse plus many, many comments about this problem for this and other GM models which have been posted on the Internet. The vehicle nor the component have been inspected by others, but another dealer will be attempting to fix the problem under one of serveral TSBs created by GM. No other warnings nor symptoms happened before this started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452485February 17, 2022
WHEELS
The tire pressure monitoring system shows incorrect information. It is of by 3 - 5 psi when compared to a tire pressure gauge the is tested & calibrated accurate to ±2% at our JACO NIST and ANSI certified calibration lab. Not knowing the correct tire air pressure risks a blowout while traveling. The component will be inspected within 5 days at a Chevrolet dealership service center. The failure causes alerts on the Driver Information Center to the incorrect tire pressure. The error first appeared around June 2020 while checking the tire pressure with my gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452493February 17, 2022
ELECTRICAL SYSTEM
Unknown what component is failing. When honking the horn, the radio station changes. It is available upon inspection. When the station changes to another station, at times the new station is a lot louder than the original station. This is distracting and causes the driver to look at the Entertainment Center and away from the road. This puts everyone in the vehicle at risk for an accident. Other drivers or pedestrians are risk for the same reason. The vehicle has been inspected several times by the dealership that sold us the vehicle who said they could not reproduce the error. No warnings appeared before nor as the error happens. This appeared within the first year of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452557February 17, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Computer keeps saying shift into park after the car is in park and I’m trying to shut the car off. I then have to jiggle the throttle into park in order for it to recognize it’s already in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452611February 17, 2022
UNKNOWN OR OTHER
On several occasions when trying to park my vehicle I would get a “Shift to Park” error message on my dash. Despite turning the car back on and off, the error message did not go away. I had to do this several times before it’d go away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451602February 11, 2022
SERVICE BRAKES
Brake system failed. car crash forward. personal and passenger safety at risk.. The problem is not confirmed by a dealer or independent representatives or others yet, only reported to insurance . no police record. , UNKNOWN. I was making a very slow right turn with foot on brakes for a distance of no more than 5 meters to make room behind me and other cars, in preparation to reverse park or rear /back parking. when suddenly the car accelerate , going forward .. the car hits a barrier which put the car to stop. I was on the brake pedal the whole time. With the car at stopped at the barrier and foot still on brake pedal, I am able to shift to reverse gear and parked the car. The impact is very strong that it damaged the front end mostly right side and transmission problem, transmission oil leak and alignment of tires. Thank you very much
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11450379February 4, 2022
UNKNOWN OR OTHER
“Shift to park” message when car is put in Park and car cannot be turned off. Reshifting fid not fix the problem. Drove it around a bit then was able to turn it off. Apparently this is a known defect. Dealer who fixed mine says he gets a few every week. Should be a recall since this is definitely a hazard. My car was 6 weeks out of warranty with 30844 miles on it do I had to pay nearly $500 for the repair. And after reading reports, it may recur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450407February 4, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2019 Chevrolet Traverse. The contact stated that after coming to a complete stop and shifting the vehicle into PARK, the "Action Required Shift to Park" warning light illuminated. The contact stated that the vehicle was turned off however, the instrument panel lights remained powered on. The contact exited the vehicle and an audible alert was sounded indicating that the vehicle was still on and running. The contact was also unable to securely lock the vehicle. The contact was unable to start the vehicle the following day because the battery had drained overnight. The contact stated that the failure occurred three times previously however, the battery had not been drained on those occasions. The contact had the vehicle towed to a local dealer, where it was not yet diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449761February 1, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Intermittently after I put the Trans. in park and shut off the engine I get a message to shift trans. to park. I repeat the process of starting and stopping engine and shifting in and out of park several more times. I can't leave the vehicle until the message stops appearing. If I get out and shut the door the radio keeps playing and doors will not automatically lock. I'm concerned that I have an electrical short and might catch fire. I park in a garage at home and could lose my home or life if it caught fire I have an appointment with my dealer 2/7/2022. As of this date I have not reported the issue to anyone. The problem started just before Christmas and stopped for several weeks and now it's back again. There are no pre-warnings before the issue occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447769January 17, 2022
ENGINE, STEERING, UNKNOWN OR OTHER
Stopped at a red light in left lane of a two way highway. When light turned green car stalled out. Steering locked and brakes locked. Got truck to side of road. Lights and radio still worked. Truck would not turn over or start. Dashboard was fully lit. Had towed to dealer. According to dealer it was starter and flywheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444971December 26, 2021
EXTERIOR LIGHTING
Left rear light side-marker assembly is not functional after 3 years in service and less than 29,000 miles. The side marker indicator inside the vehicle flashes rapidly (in quick succession) when the left blinker is applied. This indicated to me that a bulb was out. Initially, all lights were working when inspecting and inside flasher was quickly blinking. After checking multiple times, the left rear blinker finally stopped working altogether. This left rear indicator mark prevents others from knowing which direction I'm turning unless I stick my left arm out the window. The vehicle was taken in to dealership. Dealership said it needed the light assembly replaced at a cost of ~$867. We may have this done outside of an OEM dealership due to cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443561December 13, 2021
ELECTRICAL SYSTEM
When I put the car in PARK, turn the vehicle off, with my foot on the brake; the dashboard relentlessly signals to put the vehicle in Park. It will not stop this notice until I stop/start the car a few times or repeatedly press the gear shift lever. It happens intermittently, but at least 3-4 times a week. As a woman, the idea of going shopping and coming out to a dead car battery from this problem is always in the front in my mind and some stranger “helping” me, instead mugs me. I am terrified that it will cause an electrical fire under my carport and burn my house down with us inside. I haven’t had my Premiere long and absolutely love it and I have been a Chevy fan for years, but I have always felt Chevrolet took care of their customers. Is it going to take a terrible loss for these Traverse to be recalled?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443073December 8, 2021
UNKNOWN OR OTHER
When I put the car in PARK and turn the vehicle off, the dashboard signals a notice to put the vehicle in Park. It will not stop the notice until I stop / start the car a few times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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