Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11397525February 23, 2021
UNKNOWN OR OTHER
THE REAR AIR VAPORATOR EXPLODED, RESULTING IN LOSS OF AIR/HOT AIR BLOWING OUT ON A RELATIVELY NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396591February 17, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395779February 11, 2021
POWER TRAIN
WHEN SHIFTING FROM DRIVE TO PARK, AFTER PRESSING THE START/STOP BUTTON TO TURN THE VEHICLE OFF, THE VEHICLE WILL NOT TURN OFF AND ALERT WITH DINGS AND DISPLAY A MESSAGE TO SHIFT TO PARK. IT TAKES SEVERAL ATTEMPTS TO GET THE VEHICLE TO TURN OFF. THIS CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389728January 25, 2021
POWER TRAIN
WHILE DRIVING 50 MILES AN HOUR IN AWD, THE SERVICE ENGINE LIGHT CAME ON THE D STARTED FLASHING AND THE TRANSMISSION SEEMED TO DISENGAGE. THERE WAS A BURNING SMELL INSIDE THE CAB. I PULLED OVER AND WAS ABLE TO GET THE VEHICLE THE REMAINING 5 MILES HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388652January 18, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11387244January 8, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11383276December 14, 2020
POWER TRAIN
I HAVE HAD TWO MAJOR ISSUES. FIRST IS THE WHOLE "SHIFT TO PARK" MESSAGE THAT YOU HAVE TO VIGOROUSLY WIGGLE THE TRANSMISSION LEVER TO GET TO GO AWAY SO YOU MAY EXIT THE VEHICLE. I HAVE HAD IT IN THE DEALER FOR IT ONCE ALREADY AND THEY SAID THEY REPLACED THE WIREING HARNESS. THIS DID NOTHING. I AM THE SECOND OWNER AND I HAD THAT DONE AT ABOUT 35,000 MILES BUT IT NEVER COMPLETELY WENT AWAY. NOW I AM AT 50,000 MILES AND FOR THE LAST FEW WEEKS I HAVE BEEN NOTICING TERRIBLE HIGH PITCH NOISE THAT SOUNDS LIKE BAD ROAD NOISE BUT ITS COMING FROM THE DRIVE TRAIN. SO FAR IT HAS SEEMED TO HAPPEN MOSTLY AROUND THE 72 TO 78 MPH RANGE ON THE HWY. AS SOON AS YOU LET OFF THE GAS THE NOISE GOES AWAY BUT 50% OF THE TIME THE NOISE COMES BACK WHEN YOU REAPPLY THE GAS. SOMETIMES IT TAKES DRASTICALLY CHANGING SPEED AND THEN TRYING TO GET BACK TO NORMAL. MY FAMILY AND I TRAVEL A LOT. THAT'S WHY WE GOT THE TRAVERSE AND OTHERWISE HAVE LOVED IT! BUT I AM SO VERY SCARRED THAT MY FAMILY WILL GET STRANDED IN BUSY AND DANGEROUS TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378239December 7, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377283December 1, 2020
SEAT BELTS, UNKNOWN OR OTHER
SHIFTER GAVE ERROR THAT IT WAS NOT IN PARK. HAD TO HAVE SHIFTER REPLACED AT MY OWN COST BECAUSE IT WAS OUTSIDE OF THE WARRANTY. ALSO THE SEAT BELT ON THE DRIVER'S SEAT IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377369December 1, 2020
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THE GEAR SHIFTER FAILED TO RELEASE FROM PARK INTO DRIVE. ADDITIONALLY, WHILE DRIVING 70-85 MPH, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN SEVERAL TIMES TO WILSON CHEVROLET (4850 W 6TH AVE, STILLWATER, OK 74074, (877) 526-5255) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT CONTROL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376924November 29, 2020
POWER TRAIN
A 'SHIFT TO PARK' MESSAGE APPEARS AFTER SHIFT TO PARK. VEHICLE DOES NOT COMPLETELY TURN OFF. DEALER SAID IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. 44161 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373486November 6, 2020
AIR BAGS
ON 9/16, I WAS INVOLVED IN AN ACCIDENT WHICH LEAD TO MY CAR BEING TOTALED FROM APPX $30,000 IN DAMAGE. TRAFFIC CAME TO A STOP ON THE INTERSTATE AND I ENDED UP REAR ENDING A CAR WHICH CAUSED THE FOLLOWING DAMAGE: ENGINE WAS RIPPED FROM MOTOR MOUNTS AND SHOVED INTO FIREWALL, CRACKED ENGINE BLOCK, WHOLE FRONT END OF CAR WAS DAMAGED INCLUDING SIDE FENDERS AND DRIVERS DOOR UNABLE TO OPEN SMOOTHLY, CRUSHED A/C COMPRESSOR, AND MANY OTHER ITEMS UNDER THE HOOD. (I HAVE MORE PICTURES FROM THE COLLISION CENTER UPON REQUEST). WITH THE SEVERITY OF THE DAMAGE, THERE IS NO DOUBT THE AIRBAGS SHOULD HAVE DEPLOYED. HOWEVER, NOT A SINGLE AIRBAG WENT OFF IN THIS VEHICLE. I CAN PROVIDE ESTIMATES FROM THE COLLISION CENTER WITH ALL ITEMS DAMAGED ALONG WITH PICTURES. I WOULD HAVE ATTACHED BUT SIZE LIMITS PREVENT ME. I'M LUCKY I WAS NOT INJURED BUT SOMEONE ELSE MIGHT NOT BE AS FORTUNATE AS MYSELF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11373204November 5, 2020
POWER TRAIN
SHIFT TO PARK COMES ON WHEN PUT IN PARK. WON'T TURN OFF OR DINGS WHEN GET OUT BUT EVERYTHING IS STILL POWERED AND BEEPS AT YOU WHEN YOU TRY TO GET OUT. I TOOK IN AND SUPPOSEDLY DEALERSHIP FIXED WITH A NEW HARNESS BUT IT STILL DOES IT 2HOURS OUT OF THE SHOP. NOT SAFE COULD ROLL BACKWARDS AND KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372365October 30, 2020
POWER TRAIN
WE PURCHASED THIS SUV LESS THAN TWO YEARS AGO AND AT ABOUT 50K MILES THE TRANSMISSION STARTED SHUTTERING WHILE DRIVING. FINALLY WE WERE OUT AND IT WAS RUNNING FINE THEN ALL OF SUDDEN THE CAR WOULD NOT GO INTO GEAR,CHECK ENGINE LIGHT CAME ON AND WE WERE STUCK. TOOK DIRECTLY TO DEALER AFTER THREE WEEKS OF NO RESPONSE FROM THE LOCAL DEALER NOR CHEVROLET THEY FINALLY SAID THAT THEY THOUGHT THE VALVE BODY AND TORQUE CONVERTER WERE BAD. WE WISH WE NEVER WOULD HAVE BOUGHT THIS VEHICLE. CHEVROLET DIDN'T SEEM TO MIND THAT THEIR 2 YEAR OLD VEHICLE HAD TRANSMISSION PROBLEMS. I HAVE NEVER OWNED ANYTHING OTHER THAN GM VEHICLES AND I PROMISED THEM THIS WOULD BE MY LAST AND THEY DIDN'T CARE. SHE TOLD ME WELL WE ARE ALL ENTITLED TO MAKE THOSE DECISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366563October 26, 2020
SERVICE BRAKES
REPORTED BRAKES SQUEAKING IN DECEMBER OF 2019. NOW BOTH THE FRONT AND REAR BRAKES SQUEAKING. TOOK IT TO THE DEALERSHIP 3 TIMES NOW. THEY STATE IT'S NOISE, NOT A BRAKE WEAR ISSUE. OUR NEIGHBORS ALSO HAVE A 2018 ARCADIA WHICH DOES THE SAME SQUEAKING AS OURS BOTH WHEN YOU FIRST START THE VEHICLE OR APPLY ANY TRACTION SUCH AS GOING DOWN THE DRIVEWAY, SLOW BREAKING OR DRIVING AND BRAKES ON A LOW MPH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363180October 7, 2020
POWER TRAIN, SEAT BELTS
CHEVY STATES OPEN RECALL N192223110 AND N192266190
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363169October 7, 2020
ELECTRICAL SYSTEM
BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362439October 2, 2020
POWER TRAIN
WE EXPERIENCED ISSUES WITH BEING ABLE TO SHIFT INTO PARK WHEN STATIONARY IN VARIOUS LOCATIONS (IE GROCERY STORE, DRIVEWAY, GARAGE, PARKING LOT AT SCHOOL/WORK SEVERAL LOCATIONS). WE HAD TO REPEATEDLY SHIFT INTO A GEAR EITHER REVERSE OR DRIVE SEVERAL TIMES ON EACH OCCURRENCE, AS YOU COULD NOT TURN THE VEHICLE OFF. THIS SEEMS TO BE A SEVERE SAFETY ISSUE AS FRUSTRATION WITH NOT BEING ABLE TO PLACE THE VEHICLE IN PARK AND SELECTING A GEAR REPEATEDLY. ONE CAN SOMETIMES STEP ON THE ACCELERATOR RESULTING IN A LEARCH FORWARD OR BACKWARD DEPENDING UPON THE GEAR SELECTED. NOT BEING ABLE TO SWITCH THE VEHICLE OFF CREATES ADDITIONAL ISSUES WHEN THE VEHICLE IS GARAGED WITH EXHAUST EMISSIONS. WE DID NOT ALLOW GRAND CHILDREN OUT OF THE VEHICLE UNTIL THE SHIFT TO PARK ISSUE DISAPPEARED. NOT KNOWING WHAT THE VEHICLE'S SELECTOR WAS POSITONED IN. NEXT WAS THE SERVICE REPAIR AS IT RESULTED IN A SHIFTER REPLACEMENT AND WAS CLAIMED NOT TO BE COVERED UNDER THE DRIVETRAIN WARRANTY AND REPAIRS RESULTED IN A $536.54 BILL. IT SEEMS FUNNY THE SERVICE TECH WRITERS KNEW WHAT WAS BEING DESCRIBED EVEN BEFORE COMPLETING THE DESCRIPTION OF THE ISSUE. THEIR COMMENT WAS SHIFT TO PARK WARNING. THE SERVICE TECH MENTIONED THERE WERE A COUPLE REPAIR SERVICE BULLETINS THAT MENTIONED A EASY FIX AND THE OTHER A SHIFTER REPLACEMENT. OURS BEING THE LATER OF THE TWO. THE SERVICE TECHS ALSO MENTIONED THIS IS PREVALENT IN SOME OTHER MODELS. THIS ISSUE IT WOULD SEEM IS AN UNFORTUNATE ACCIDENT WAITING TO OCCUR! THIS OCCURED SEVERAL TIMES PRIOR TO REPAIR ON 08/12/2020 I HAVE THE REPAIR WORK ORDER AVAILABLE. IT SHOWS MY NAME, ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS ON IT SO I WILL NOT BE ABLE TO UPLOAD A COPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354585September 12, 2020
FUEL/PROPULSION SYSTEM
THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353939September 9, 2020
UNKNOWN OR OTHER
MY CAR WHEN PLACED IN PARK SHOWS BY THE SHIFTER IT'S IN PARK AND ON THE DASH BUT WHEN I GO TO TURN CAR OFF SAYS PUT CAR IN PARK. I THEN HAVE TO PUT IN ANOTHER GEAR AND TRY AGAIN. THIS CAN TAKE UP TO 2-3 TIMES BEFORE IT WORKS. IF NOT PAYING ATTENTION YOU CAN LEAVE YOUR CAR NOT KNOWING IT'S ON BUT NOT RUNNING. I'VE CONTACTED DEALERSHIP I PURCHASED FROM AND THEY SAID THERE ARE CARS NEWER THAN MINE WITH SAME ISSUE. I'VE CONTACTED CORPORATE AND THEY SAID THEY'VE RECEIVED COMPLAINTS. MY CAR IS OVER WARRANTY BY MILEAGE BUT MY CAR ONLY BEING 2 YEARS OLD I FIND THIS VERY UNSATISFACTORY AND UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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