Chevrolet Traverse Complaints (2019)

412 consumer complaints on file.

#11499420December 29, 2022
SEAT BELTS, SERVICE BRAKES
We bought the Chevy Traverse from Eagle Pass, Texas AutoWorld Dealership. We test drove the vehicle and made the car dealer aware that some of the seatbelts were not functioning and also that the breaks were making a screeching sound. The car dealer made notes and said he would have the seatbelts and brakes looked over at a later time. We. Still bought the vehicle and followed up with the dealership only to be told the car sales man no longer works there and that we would be charged a fee for having the seatbelts looked at totally disregarded the break issues. Now we have a newer vehicle but with faulty seatbelts and breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497064December 12, 2022
UNKNOWN OR OTHER
2019 chevy traverse check engine light came on then went off for a couple of weeks. The engine light came back on and I took it in to dealership. They found code p0420 which is fail code catalytic converter. They call me to shop an showed me a leak on pipe near a weld which was cracked no sign of someone causing damage to it just a cracked weld. This pipe was directly under the passenger and driver which could have been causing the gasses to leak into the vehicle. This carbon monoxide could cause safety risks to passengers. I contacted General motors about this issue and they investigated it but said it was not covered so I paid out of my pocket for the repair which cost $1600 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495701December 1, 2022
POWER TRAIN
Vehicle was in driveway at slight incline. Vehicle was able to be shut off while in drive and rolled backwards. No warning to shift to park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493256November 12, 2022
ELECTRICAL SYSTEM
When the car is in Park, it gives a shift to park error, even though it is in Park. It began about a week ago. I use to be able to wiggle the gear shift a bit and it would go away. Now the problem is constant. And you can’t just ignore it as it beeps and the lights stay on draining the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491767November 1, 2022
STEERING, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
On 10-31-2022 my Chevy app sent email that my vehicle was experiencing starter engine issues and that my vehicle could not start. Except my vehicle was starting and being driven at the time. Shortly after that my vehicle gave notification by dashboard that my steering assist was reduced and to drive carefully but I am not aware of having that feature or how it was reduced in the first place. On 11-1-2022 my vehicle was being reversed into parking and the camera view displayed the scene as if my course was clear but I was not and the vehicle collided with a pole. I’m not sure how this is even possible but I no longer feel this vehicle is safe for me and my family.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491846November 1, 2022
AIR BAGS
My wife and I were t-boned in the front end of our 2019 Chevy Traverse. I am familiar with how airbags operate and the force necessary to activate the trigger switch. At the force we were hit, the airbags should have deployed. None of the airbags worked. The car that hit us was totaled. Their front end was completely demolished to the firewall and all airbags were deployed. Our car had $11,000 plus worth of front /side damage. Our bodies are recovering from injuries we should not have sustained if the airbags were functional. We will be contacting the dealer.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11490896October 25, 2022
FUEL/PROPULSION SYSTEM
On our 2019 Chevy Traverse, the check engine light came on and off several times over the last couple of weeks. After filling up with gas, it would often take 4 to 5 times to get the engine to start as it would keep stalling out after starting. Additionally, on two separate occasions the car stalled out unexpectedly - once while turning onto a road out of a parking lot that almost caused us to get hit, and a second time while in a round-a-bout. The car was checked by a Chevy dealer and it was found that there was a bad purge valve creating this issue. This had previously been recalled on earlier model year Traverses, but not for 2019. It appears this is still an issue for this model year and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488664October 10, 2022
STEERING
This morning, the steering system went out on me, all of the sudden while driving down the road the steering stop working and was unable to control vehicle. Lights came on on the dash. Telling me that to be careful, going into safe mode problem with steering column. This was a very horrifying moment, as the truck was doing all over the place and was unable to take steering control. I was blessed to be alone on the street and manage to side park on the curve. I cannot image if this would happen in the freeway in high speed. Now I am afraid, this safety issue must be addressed by the chevy company/dealer as it is a safety issue and a high risk where lives can be lost!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488314October 7, 2022
UNKNOWN OR OTHER
When shifting to park, the car indicates that the car has not shifted and has not engaged the parking break. The car remains on and has rolled back as a result. The dealership refuses to acknowledge the problem and it is endemic with General Motors vehicles across the family of brands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488212October 6, 2022
SEAT BELTS
The seatbelt buckle in the middle row jams and makes the seatbelt unusable. I took the vehicle to the dealer and was told I had to pay for this repair when this is clearly a safety issue that Chevrolet should take care of. There is a defect in the seatbelt buckles for this vehicle. When I first purchased it in July 2021 they had to replace one seatbelt buckle and now a second one stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485254September 19, 2022
POWER TRAIN
When the car is idling and you place the car from drive to park, it gives you an error message "shift in park" and and will allow you to kill the engine but the alarm goes off. You don't know if the car is still in drive or still in park. There are two service bulletins on this. 19-NA-206 is one. GM knows there is a safety defect and should issue a recall for a car that can't tell you safely if it's in park or drive. my car is being worked on for this at Hendrick Chevrolet in Cary nc. happens multiple times a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484373September 14, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The issue is that after driving the vehicle when it is shifted into park the transmission fails to recognize that it is in park and sends a message to the screen to shift into park. It appears to be related to a buildup of material on the contacts for the sensor. The situation can usually be overcome by wiggling the shifter until the contacts make a proper connection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483995September 12, 2022
UNKNOWN OR OTHER
Auto stop continually stops but delays to turn on. Service esc goes on and off even after being fixed. Several Mechanics have “fixed” this issue but it still happens. This is going to cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482882September 5, 2022
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
When placing into park , message coming displays place in park, after many attempts it shifts into park, but has rolled into roadway while in park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482340September 1, 2022
POWER TRAIN
When shifted to park and trying to turn off car light comes on saying vehicle needs to be in park. Additionally when stopped at a light when letting off of break and pushing on gas transmission will not in gauge for several seconds than goes and causes tires to peel out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482150August 31, 2022
POWER TRAIN
I get “shift to park” warning even when car is in park. I have to jiggle the gear shift In order for it to recognize it is in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482176August 31, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM
2019 Chevrolet Traverse having "shift to park" error when shifted into park and it will not turn off. I am not able to shut down my vehicle occurs, which is at random but with more frequency lately. I often have to turn car on, put into reverse and repeat the process, or jiggle the gear shifter to get it to turn off. I have read this is a common issue and GM is being sued in a class action lawsuit because of it. My dealership isn't acknowledging it and wants me to pay to have it completely replaced. I have also read it gets worse in most cases and in some cases causes the vehicle to shift into gear accidentally or drains the battery completely because it thinks the car is in drive and stays on. Possibly related, the vehicle is starting to "buck" when in slow acceleration/shifting automatic gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476956August 1, 2022
SUSPENSION
BOTH REAR TOE LINKS WERE CORRODED AND HAD TO BE REPLACED AT 38,000 MILES. THIS IS A KNOWN PROBLEM AS THE SERVICE TECH SAID HE HAD SEEN IT IN THE EQUINOX AS WELL. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND INJURY BY CAUSING THE VEHICLE TO VEER UNCONTROLLABLY DUE TO LOSS OF STEERING. THERE IS ALREADY A RECALL FOR SEVERAL GM VEHICLES. THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2019 TRAVERSE. THE REPLACEMENT OF THE TOE LINKS AND THE COST OF THE WHEEL ALIGNMENT THAT IS REQUIRED SHOULD BE COVERED. https://gmauthority.com/blog/2022/01/gm-expands-chevy-malibu-buick-regal-and-lacrosse-toe-link-recall/ https://static.nhtsa.gov/odi/rcl/2021/RCSB-21V633-9123.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476699July 30, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Vehicle has a shift to park error and doesn’t recognize when the car is in park so will not allow the vehicle to turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475691July 25, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The contact owns a 2019 Chevrolet Traverse. The contact stated while parking the vehicle, the gear shifter was shifted to park(P) however, a message to “Shift to park” was displayed. The contact stated that the vehicle failed to turn off. The contact stated that after several attempts the vehicle turned off. Additionally, the lock button had to be pressed several times before the vehicle responded. The vehicle was not diagnosed; however, an appointment was scheduled. The manufacturer was contacted, and a complaint was filed. The failure mileage was 43,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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