Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#10615726July 23, 2014
STEERING
WHEN PARKING IT FEELS LIKE POWER STEERING GOES OUT. IT IS VERY HARD TO TURN IN OR OUT OF THE PARKING STALL. THIS USUALLY ONLY HAPPENED TO MY WIFE AND I WHEN WE ARE PARKING OR ATTEMPTING TO MAKE A U-TURN AFTER A SHORT TIME IT SEEMS TO START WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611339July 17, 2014
SUSPENSION
RIGHT STRUT MOUNTING BRACKET BROKE OFF AS THE WELDING BROKE . BRACKET FRACTURE CAUSED SWAY BAR LINK TO BECOME DISCONNECTED, DAMAGING SWAY BAR LINKAGE AND UPPER BALL SOCKET. THIS HAPPENED ON HIGHWAY 17 IN SANTA CRUZ, CA. IF THE VEHICLE WAS TRAVELING AT THE SPEED LIMIT INSTEAD OF IN SLOW TRAFFIC, IT WOULD HAVE CERTAINLY RESULTED IN AN ACCIDENT, AS THE WHOLE CAR TILTED TO THE RIGHT AS THE WELD BROKE OFF. WE WANT GM TO ANSWER TO THIS. ACCIDENTS FROM THIS DEFECT WILL NOT BE OBVIOUS, SINCE INSPECTION OF THE CRASH WILL SHOW A BROKEN WELD, WHICH WOULD BE CONSIDERED A RESULT OF THE CRASH, INSTEAD OF CAUSING THE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610560July 14, 2014
STEERING
2009 CHEVROLET TRAVERSE SUDDENLY LOST POWER STEERING WHEN IT REDUCED SPEED TO TURN ON TO HIGHWAY ON RAMP. STOPPED AT THE EARLIEST OPPORTUNITY TO CHECK POWER STEERING FLUID. TOPPED OFF FLUID BUT CONTINUED TO HAVE PROBLEM WITH RANDOM LOSS OF POWER STEERING. PROBLEM OCCURS NOW ANYTIME THAT VEHICLE IS NOT ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609155July 9, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609333July 9, 2014
STEERING
MY WIFE DRIVES THIS VEHICLE MORE THAN I DO. SHE FIRST MENTIONED THE ISSUE AND I WAS THINKING SHE WAS OVER REACTING. WHEN I DROVE THE TRAVERSE, I WENT TO BACK IT INTO THE GARAGE AND THE WHEEL NEARLY FROZE UP. I HAD TO CRANK THE WHEEL TO GET IT TO TURN AND THERE WAS A VEHICLE COMING UP ON ME. I FINALLY GOT IT STRAIGHT AND BACKED INTO THE GARAGE. THIS HAPPENS EVERY TIME WE PARK NOW OR NAVIGATING PARKING LOTS AT SLOW SPEEDS. I BEGAN RESEARCHING ONLINE IN FORUMS AND FOUND MANY OTHERS HAVING THE SAME ISSUE. THEY HAVE BEEN PAYING SO MUCH TO HAVE PARTS REPLACED AND NOT BE THE ISSUE THAT I AM HESITANT TO TAKE MY VEHICLE INTO A DEALER. IF CHEVROLET KNOWS ABOUT THIS SOMETHING NEEDS TO BE DONE. I CAN'T AFFORD $3000 OR MORE TO FIX THIS VEHICLE THAT IS BREAKING WAY BEFORE IT SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606880June 30, 2014
STEERING
TURNING THE STEERING WHEEL IS SOMETIMES VERY STIFF AND DIFFICULT. FEAR OF AN ACCIDENT OCCURRING DUE TO THIS ISSUE. HAD A CHEVROLET DEALERSHIP LOOK AT THE VEHICLE DURING AN AIRBAG RECALL FIX. NO APPARENT PROBLEMS COULD BE DETECTED BY TECHNICIANS. SEARCHED INTERNET AND FOUND THIS TO BE A POPULAR PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606915June 30, 2014
STEERING
WHILE TAKING CORNERS AT LOW SPEEDS THE POWER STEERING WILL SUDDENLY CUT OUT. IT DOES NOT HAPPEN ALL THE TIME. I HAVE HAD MECHANICS INSPECT THE VEHICLE AND THEY CANNOT DIAGNOSE THE PROBLEM. THIS IS A MAJOR ISSUE THAT NEEDS TO BE DEALT WITH IMMEDIATELY. I HAVE CALLED CHEVROLET'S HELP LINE ONLY TO TELL ME THAT EACH CASE IS DIFFERENT AND I NEED TO PAY TO HAVE THEIR MECHANIC LOOK AT IT AGAIN. WHILE ON HOLD WITH CHEVROLET, A MESSAGE WAS TOLD TO ME THAT LETTERS HAVE BEEN PLACED IN THE MAIL REGARDING THE LOSS OF POWER STEERING! I ASKED THE REPRESENTATIVE AND THAT RECALL DOES NOT INVOLVE THE TRAVERSE. MY MECHANIC SAID THIS HAS BEEN A VERY COMMON ISSUE WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607004June 30, 2014
SUSPENSION, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 65 MPH WHEN THE FRONT DRIVER SIDE TIRE AND AXLE DETACHED FROM THE VEHICLE. ADDITIONALLY, THE SUSPENSION AND BRAKES FAILED. THE CONTACT CRASHED THE VEHICLE INTO A MEDIAN AND SUSTAINED INJURIES TO THE LEFT SIDE OF HER BODY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10606776June 29, 2014
STEERING
THE POWER STEERING FAILED ON OUR 2009 TRAVERSE AT LOW SPEEDS WHILE PARKING THE VEHICLE. THIS TYPE OF POWER STEERING FAILURE HAS HAPPENED BEFORE. WE HAD THE RACK AND PINION REPLACED (6 MONTHS AGO) AND THE POWER STEERING FLUID UPGRADED WITH LIMITED SUCCESS. THE TRAVERSE FEELS LIKE IT HAS NO POWER STEERING AND IT IS DIFFICULT TO TURN. WE HAVE HAD THE TRAVERSE CHECKED AT THE DEALERSHIP NUMEROUS TIMES AND FINALLY PAID A LOT OF $$$ TO HAVE THE RACK AND PINION REPLACED. IT DID NOT SOLVE THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE. IT WOULD BE IMPOSSIBLE TO AVOID AN ACCIDENT BY TURNING THE VEHICLE. YOUR ONLY OPTIONS ARE TO STOP AND "MAN HANDLE" THE TRAVERSE INTO POSITION. AN ELDERLY PERSON OR A SMALLER PERSON WOULD NOT BE ABLE TO CONTROL THE VEHICLE AT ALL. I AM TAKING THE TRAVERSE BACK TO THE DEALERSHIP. THIS IS AN ON-GOING ISSUE FOR THE PAST 3-4 YEARS. THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA WEBSITE. GM HAS RE-DESIGNED THE NEWER TRAVERSE/ENCORE/ACADIA STEERING SYSTEMS, SO THEY KNOW A PROBLEM EXISTS. ONE DAY SOMEONE WILL GET KILLED FROM THIS STEERING PROBLEM AND EVERYONE WILL WONDER WHY A RECALL WASN'T ISSUED. SOME TYPE OF ACTION NEEDS TO TAKE PLACE WITH THIS PROBLEM. I CAN AFFORD (BARELY) TO KEEP SHELLING OUT THOUSANDS FOR REPAIRS, BUT WHAT ABOUT THOSE PEOPLE WHO CAN'S? THEY BOUGHT A $35-$45,000 VEHICLE FROM GM AND IT IS NOT SAFE. NOW THEY CAN'T AFFORD TO SELL/TRADE IT AND THEY MIGHT NOT BE ABLE TO AFFORD TO FIX IT. ACTION NEEDS TO BE TAKEN TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606686June 28, 2014
STEERING
POWER STEERING FAILS RANDOMLY AND FOR NO REASON MULTIPLE TIMES. CALLED GM AND THEY HAD NO RESPONSE, SAID THAT THERE WAS NO INFORMATION THAT THEY COULD PROVIDE ME OTHER TO SAY THAT THERE IS NOT AN OPEN RECALL ON MY VIN FOR THIS, AND BASICALLY REFUSED TO EVEN MAKE A RECORD OR NOTE OF THE CONCERNS SO THAT IT COULD BE TRACKED TO CONFIRM THAT THIS IS AN ISSUE FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606697June 28, 2014
STEERING
POWER STEERING GOES OUT INTERMITTENTLY AT LOW SPEEDS - SHARP TURNS PULLING INTO PARKING SPOTS, PULLING OUT OF PARKING SPOTS INTO TRAFFIC, ETC.. THERE ARE NUMEROUS REPORTS OF THIS ON THE CHEVY TRAVERSE FORUM INDICATING THIS IS A KNOWN ISSUE AND THAT CHANGES HAVE BEEN MADE TO THE 2014 MODEL. DANGEROUS IF FAILING WHILE PULLING OUT INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606454June 27, 2014
STEERING
ON THREE SEPARATE OCCASIONS THE POWER STEERING HAS FAILED ON THE CAR. IT HAS HAPPENED MORE NOTICEABLY DURING RAIN BUT AT VARIOUS SPEEDS. THE CAR WAS TAKEN TO THE DEALER AFTER ALL OCCASIONS. THE FIRST TIME, THE DEALER SAID NOTHING WAS WRONG. THE SECOND TIME DEALER STATED THAT THE BELT GOT WET. THE THIRD TIME WE GOT IRATE WITH THE DEALER BECAUSE THIS IS AN ONGOING SAFETY ISSUE WITH OUR FAMILY CAR. THE WARRANTY WAS EXPIRED BY THE 3RD OCCASION, BUT DEALER FINALLY (AFTER 2 DAYS OF ARGUING WITH THEM) REPLACED THE STEERING PUMP, BELTS AND PULLEY TO CORRECT ISSUE. THIS ISSUE NEEDS TO BE MADE A RECALL ISSUE BECAUSE IT SEEMS TO BE VERY COMMON WITH THIS MAKE AND MODEL YEAR. ACCORDING TO [XXX] , VICE PRESIDENT OF GLOBAL VEHICLE SAFETY AT GM "WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT??. OUR ISSUE IS THAT THE DEALERS NOR THE CUSTOMER SERVICE AT GM SEEM TO WANT TO MAKE IT RIGHT IF THE CAR IS NOT ON THE LIST OF CURRENT RECALLS. I GUESS THEY DON'T CARE UNTIL THERE ARE ENOUGH DEATHS INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606456June 27, 2014
WHEELS, ELECTRICAL SYSTEM, TIRES
THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT WONT GO OUT. THIS LIGHT CAME ON AND FLASHED AND THEN WENT OFF. WE HAD THE DEALER CHECK IT, BUT THEY SAID THAT THIS WAS NORMAL. IT CAME ON AGAIN A MONTH LATER, BUT WENT OFF. IT WAS CHECKED BY DEALER AGAIN. A FEW DAYS LATER IT CAME BACK ON AND STAYED ON. THE DEALER KEEPS SAYING ITS A QUIRK IN THE SYSTEM FOR THE CAR, BUT THIS SOUNDS LIKE BS. IT MAY BE A FAILED SENSOR BUT IT NEEDS TO BE REPLACE OR CORRECTED. THIS IS A MAJOR SAFETY ISSUE BECAUSE LACK OF ADEQUATE PRESSURE IN ALL FOUR TIRES CAN CAUSE AN ACCIDENT, ESPECIALLY WHEN THE SYSTEM NO LONGER TELLS YOU WHICH TIRE IS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607326June 26, 2014
STEERING
WHILE SLOWING TO MAKE A TURN, THE POWER STEER STOPPED WORKING. IT HAS HAPPENED INTERMITTENTLY EVER SINCE, EVEN WHEN TRYING TO PARK THE VEHICLE...07/02/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606324June 26, 2014
STEERING
MY 2009 CHEVY TRAVERSE WITH APPROX. 68000 MILES HAS BEGUN TO SHOW A LACK OF POWER STEERING AT VERY LOW SPEEDS. AS THE RPM'S ARE INCREASED THE NORMAL FUNCTION RETURNS. MY CONCERN IS THAT THE POWER STEERING WILL GO OUT COMPLETELY; POSSIBLY AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604451June 19, 2014
STEERING
LOSS OF STEERING WHILE DRIVING. VERY SCARY. THIS SHOULD NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604385June 18, 2014
STEERING
TOWARDS THE END OF 2013 MY WIFE AND I STARTED NOTICING THE STEERING BEING REALLY DIFFICULT AND LOCKING UP ON SOME OCCASIONS PULLING INTO PARKING SPACES AND PARALLEL PARKING. WE EXPERIENCED SOME NEAR MISSES WHERE THE STEERING LOCKED AND FELT LIKE WE WERE GOING TO COLLIDE WITH THE VEHICLE IN THE NEXT PARKING SPACE. WE TOOK OUR CAR TO THE DEALERSHIP IN JUNE 2014 TO HAVE THE AIR BAG RECALL DONE AND A STATE INSPECTION. WE ALSO TOLD THE DEALER THAT THE COOLANT LEVEL WAS CONSISTENTLY STAYING LOW AND THE STEERING ALMOST LOCKS UP AT TIMES. THE DEALER SAID THE STEERING GEAR (OR RACK AND PINION) WAS BAD. THE DEALER WOULD NOT PASS THE INSPECTION. STATE INSPECTIONS ARE PERFORMED TO ENSURE SAFE VEHICLE CONDITIONS. IF A GM DEALER IS NOT WILLING TO PERFORM A STATE INSPECTION THEY ARE ADMITTING THIS IS A SAFETY ISSUE. THE DEALER PERFORMED THE AIR BAG FIX, AND REPLACED THE WATER PUMP (FROM THE COOLANT LEVEL COMPLAINT, PRIOR TSB). THEY SAID THE STEERING GEAR FIX WOULD HAVE TO BE SCHEDULED THE FOLLOWING WEEK. AFTER TWO DAYS THE CHECK ENGINE LIGHT CAME ON (C1100 AND P00008). WE SCHEDULED THE APPOINTMENT TO HAVE THE STEERING GEAR REPLACED BECAUSE WE WERE UNSURE IF THE STEERING WOULD LOCK UP ON A NORMAL TURN WHILE DRIVING. THE DEALER SAID THE C1100 WAS A LOOSE CABLE AT THE CONTROL BOARD AND THE P00008 WAS A BAD TIMING CHAIN (REPLACED UNDER A PRIOR TSB). THE STEERING GEAR WAS REPLACED AND THE COST WAS $1,552. AFTER READING SIMILAR COMPLAINTS FROM OTHER OWNERS OF CHEVY TRAVERSE VEHICLES THIS IS A SYSTEMIC ISSUE DUE TO A POOR DESIGN STEERING GEAR. GM SHOULD MAKE THE RIGHT DECISION AND STAND BEHIND THEIR QUALITY IN A PROACTIVE WAY AND ISSUE A RECALL TO HAVE THESE STEERING GEARS REPLACED BEFORE SOMEONE GETS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598835June 17, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING OVER A SPEED BUMP, THE POWER STEERING FAILED AND THE STEERING WHEEL DID NOT MOVE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 08/19/14*LJ UPDATED 08/21/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598916June 17, 2014
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE POWER STEERING RESET INDEPENDENTLY WITHIN MOMENTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP, POWER STEERING SHAFT AND RACK AND PINION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598424June 16, 2014
STEERING
INTERMITTENT STEERING PROBLEMS UNDER 20-25 MPH. FIRST ISSUE WAS INTERMITTENT POWER STEERING WHEN TRYING TO TURN IN TO MY DRIVEWAY OR PARKING SPOT. NOW HAS GOTTEN WORSE TO NOW STEERING WHEEL GETS REALLY HARD TO TURN WHEN MAKING SLIGHT TURN ON TO OFF RAMP OR SIDE STREET. I HAVE TO MANHANDLE THE STEERING WHEEL TO KEEP FROM RUNNING OFF THE RAMP OR RUN INTO OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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