Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10959846March 9, 2017
ELECTRONIC STABILITY CONTROL (ESC)
IT HAS HAPPENED SEVERAL TIMES NORMALLY WHEN THERE IS SNOW ON THE ROADS, I WILL BE DRIVING THE SPEED LIMIT WHEN SUDDENLY THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING QUICKLY COMING TO A HALT. EVEN THOUGH I PRESS THE GAS PEDAL NO ACCELERATION HAPPENS. I HAVE TO TURN OFF THE ENGINE AND RESTART. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAY ON UNTIL I COME TO MY DESTINATION. THIS IS NOT SAFE. THE CHEVY DEALERSHIP SAYS THERE IS NO RECALL ON THIS. THIS IS A PROBLEM AND NEEDS TO HAVE A RECALL OUT ON THIS ISSUE. THIS HAS HAPPENED MULTIPLE TIMES, THANKFULLY THIS CAR IS DRIVEN JUST TO AND FROM WORK FOR SHORT DISTANCES. PLEASE NOTIFY ME ONCE A RECALL HAS BEEN PUT IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959642March 8, 2017
STEERING
POWER STEERING ASSEMBLY WAS IN PROCESS OF FAILING. WAS TOLD BY SERVICE CENTER THAT THE TEETH WERE GRINDING DOWN AND WOULD SHORTLY HAVE LOST THE ABILITY TO STEER VEHICLE. ONLY INDICATION WAS THE WHINE OF THE STEERING PUMP AS IT FAILED DUE TO THE COMBINATION OF A SEAL LEAK AND CONTAMINANTS IN FLUID FROM THE METAL SHAVINGS FROM THE STEERING GEAR. UNFORTUNATELY I DID NOT HAVE THE PRESENCE OF MIND TO ASK FOR THE PARTS OR TAKE PICTURES OF THE FAILED PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957790March 1, 2017
STEERING
AT 120,000 MILES THE VEHICLE BEGIN EXHIBITING THE ISSUES AS DESCRIBED IN SPECIAL WARRANTY 14329. I TOOK THE VEHICLE TO THE DEALERSHIP WHO TOLD ME THAT WHILE THE SAME TWO PARTS LISTED IN THE WARRANTY HAD FAILED THEY DID NOT FAIL IN THE MANNER THAT IS COVERED BY THE WARRANTY. I FIND IT VERY CONVENIENT THAT THESE TWO PARTS WHICH DO NOT FAIL ROUTINELY IN VEHICLES FAILED WITHIN THE WARRANTY PERIOD BUT IT WAS NOT CAUSED BUT THE WARRANTY ISSUE. UNLESS I RECEIVE THE $2000 THIS REPAIR COSTS BACK OR IT IS PROVEN TO ME EMPIRICALLY THAT THIS WAS NOT CAUSED BY THE WARRANTY I WILL CONTINUE TO PURSUE REPAYMENT OF THE MONEY OWED TO ME. I WILL ALSO ENSURE THAT NO ONE WITHIN MY FAMILY AND FRIENDS PURCHASES ANOTHER GM VEHICLE UNTIL THIS MATTER IS HANDLED. I HAVE SUBMITTED A CASE TO CHEVY WITH NUMBER 8-2782147523
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955429February 18, 2017
STRUCTURE:BODY
REAR POWER LIFT GATE GOES UP ABOUT 70 PERCENT AND POWERS RIGHT BACK DOWN ON YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953945February 10, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL COMES ON STATING TRACTION CONTROL IS OFF AND ENGINE POWER REDUCES TO 20 MPH AND WILL NOT ACCELERATE PASS 20MPH I WAS ON [XXX] TRAVELING ABOUT 70 MPH WHEN THE TRACTION LIGHT CAME ON AND REDUCED POWER TO 20MPH NO THROTTLE. THIS OCCURRED 4 TIMES WITHIN AN HOUR. THE THIRD TIME THE CHECK ENGINE LIGHT CAME ON AND WOULDNT GO OFF. EACH TIME IT HAPPENED I PULLED TO THE SHOULDER OF THE ROADWAY TURNED THE TRUCK OFF AND TURNED IT BACK ON. THIS SEEMED TO RESET IT BUT THEN IT HAPPENED AGAIN. VERY UNSAFE FOR THIS TO HAPPEN AT HIGHWAY SPEEDS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953705February 9, 2017
TRACTION CONTROL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE LOST TRACTION CONTROL AND ACCELERATION. THE SERVICE STABILITRACK AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949974February 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
A BEEP OCCURS AND AN ERROR - NO TRACTION CONTROL OFF - SERVICE STABILITRACK - ENGINE POWER REDUCED; THE VEHICLE HAS 110K MILES AND THIS HAVE NEVER HAPPEND BEFORE. THESE ERRORS HAVE ACCURED WHEN THE VEHICLE IS IN MOTION AND ALSO RIGHT AS YOU START IT UP. DEALERSHIP HAS OFFED TO "TRY TO FIX" THE ISSUE FOR THE TUNE OF $5000 HOWEVER THEY DO NOT KNOW IF IT WILL ACTULLY FIX THE ISSUE. SO CHEVY WHAT ARE YOU GOING TO DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947954January 27, 2017
AIR BAGS
THE AIRBAG SERVICE LIGHT COMES ON IN THE VEHICLE. WE TOOK IT TO THE DEALER AND IT IS OUT OF WARRANTY AS THE VEHICLE HAS 70,700 MILES ON IT. THEY SAID THAT THE VEHICLE NEEDS A PASSENGER PRESENCE MODULE AT THE COST OF $1200.00. I BELIEVE THAT CHEVY KNEW OF THIS PROBLEM AND THROUGH RESEARCH OTHER VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE CHEVY TO FIX THIS PROBLEM ON THEIR DIME AS THIS IS A MAJOR SAFETY ISSUE. THE DEALERSHIP ISN'T EVEN SURE IF ANY OF THE AIRBAGS WILL DEPLOY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948072January 27, 2017
ENGINE
THE FIRST INCIDENT HAPPENED DEC 2015. DRIVING OUT OF TOWN ON THE HIGHWAY AND VEHICLE SHUT COMPLETELY OFF BARLEY MISSED AND ONCOMING 18 WHEELER. TOOK IT TO THE DEALERSHIP THEY INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM. THEY PATCHED THE PROBLEM. TODAY 1/27/2017 A YEAR LATER THE SAME PROBLEM. DRIVING TO WORK AND THE VEHICLE SHUTS OFF WHILE DRIVING. CALLED THE CHEVROLET CORPORATE NUMBER WHEN I WAS TELLING THEM WHAT ABOUT THE VEHICLE SHUTTING OFF. CHEVROLET CORPORATE CUSTOMER SERVICES MALE WAS TELLING ME WHAT THE PROBLEM MAY BE THE ENGINE AND TELLING WHAT THE VEHICLE WAS DOING WHEN THE VEHICLE SHUT OFF, HOW THE POWERTRAN LOCK. BUT THEY REFUSE TO REPAIR THE VEHICLE TELLING ME THAT I WOULD HAVE TO PAY OUT OF POCKET. WHY, SHOULD I HAVE TO PAY OUT OF POCKET WHEN CHEVROLET IS AWARE OF THE PROBLEM AND THE DEALERSHIP ALSO INFORMED ME THAT CHEVROLET IS AWARE OF THE PROBLEM PUT DOES NOT WANT TO DO RECALL ON THE VEHICLE. I WAS EXPLAINING THE CHEVROLET CORPORATE THAT EACH TIME THIS COULD HAVE BEEN A FATAL CAR ACCIDENT. BUT CHEVROLET RESPONSE WAS SORRY TO HEAR BUT HERE IS NOTHING WE CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947733January 26, 2017
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON A CITY STREET GOING APPROXIMATELY 45 MPH. THE NEXT DAY THE TEMP GAGE SPIKE TO 260 IN SAME CONDITIONS AND AS SOON AS PULLING INTO THE DRIVEWAY COOLANT SPILLED INTO THE DRIVEWAY. THE FAN CONTINUED TO RUN EVEN AFTER VEHICLE WAS TURNED OFF. ADDED COOLANT TO GET TO DEALERSHIP THAT IS 4 MILES A WAY. HALFWAY THERE ENGINE STARTED SMOKING, PULLED OVER & COOLANT LEAKED EVERYWHERE AGAIN. NEEDS A NEW WATER PUMP, THERMOSTAT, COOLANT FLUID EXCHANGE DUE TO LEAK, & TRANSMISSION FLUID EXCHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947227January 23, 2017
POWER TRAIN
BOUGHT THE CAR OCTOBER OF 2010 AND NOW THETIMING CHAIN NEEDS REPLACING. I READ ALL 2009 MODELS TIMEING CHAINS WERE REPLACE BY CHEVROLET UNDER A SPECIAL WARRANTY AND I BELIEVE THIS PROBLEM WAS NOT FIXED FOR THE FOLLOWING YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945337January 14, 2017
ENGINE
I HAD CONTACTED CHEVY CORPORATE ON THE STEERING ISSUE ON MY CAR WHILE IT WAS STILL UNDER WARRANTY. NEEDLESS TO SAY THERE WERE NO HELP. I WENT TO THE DEALERSHIP MANY TIMES BECAUSE OF THE STEERING ALONE. SINCE THEN I HAVE OTHER ISSUES WITH MY 2011 TRAVERSE. NOW THE CAR SHUTS WHILE DRIVING. IT SOUNDS LIKE A LOT OF GM OWNERS OF DIFFERENT VEHICLES ARE HAVING THE SAME ISSUE. I GUESS THERE WILL NOT BE A RECALL UNTIL SOMEONE DIES OVER THIS. SOME OF THE ISSUES INCLUDED ALL 4 STRUTS WERE BAD UNDER 100,000 MILES, RACK AND PINION GOING UP, STEERING ISSUES, LEAKING FROM THE STEERING COLUMN, 3 TIMES THE AC ACTUATOR HAS GONE UP, ISSUES WITH THE LIFT GATE FAILING, LIFE GATE ONE TIME INJURED MY FATHER-IN-LAW, TIMING CHAIN FAILING PREMATURELY, AND NOW THE STABILITRAK AND TRACTION CONTROL IS GOING OFF. THE VEHICLE SHUTS UP WHILE DRIVING! MY WIFE GOT STUCK ON A BRIDGE AND WAS PUT IN DANGER DUE TO THIS. NOW THE TRAVERSE SITS IN THE DRIVEWAY. MY WIFE SAID A WARNING WAS DISPLAYED ABOUT REDUCING ENGINE POWER. THE TRAVERSE WENT DOWN TO 20MPG AND THEN SHUT OFF ON A BRIDGE. THIS IS VERY UNSAFE AND NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939251January 3, 2017
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO TURN LEFT, THE STEERING COLUMN MADE AN ABNORMAL WHINING SOUND. THE CONTACT ALSO STATED THAT THE TURN WOULD BE EXTREMELY HARD TO EXECUTE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,522.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936344December 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL COMES ON STATING TRACTION CONTROL IS OFF AND ENGINE POWER REDUCES TO 20 MPH AND WILL NOT ACCELERATE PASS 20MPH I WAS ON THE EXPRESSWAY TRAVELING ABOUT 50 MPH WHEN THE TRACTION LIGHT CAME ON AND REDUCED POWER TO 20MPH NO THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935661December 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING IN TOWN (NO MORE THAN 30 MPH), A BEEP OCCURS AND AN ERROR - NO TRACTION CONTROL - SERVICE STABILITRACK - ENGINE POWER REDUCED. I AM THEN UNABLE TO GO OVER 10 MPH. THE CHECK ENGINE LIGHT ALSO COMES ON AT THE END OF THIS. I HAVE TO PULL OVER, STOP MY CAR AND RESTART IN ORDER TO ASSUME REGULAR SPEED, HOWEVER, IT DID HAPPEN TWICE IN A DRIVE THAT WAS ONLY 10 MILES LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930088December 5, 2016
STEERING
WHILE DRIVING APPROX 20 MPH OUT OF A PARKING LOT ONTO THE MAIN ROAD AND TURNING LEFT, I HEARD A LOUD WHINING SOUND AND FELT A "THUMP" WITH SOME VIBRATION IN THE STEERING COLUMN. THE CAR CONTINUES TO MAKE THE SAME SOUND WHEN MAKING SHARPER TURNS, LIKE GOING INTO A PARKING SPACE. I WAS TOLD BY THE DEALERSHIP THAT I HAVE A POWER STEERING LEAK AND NEED A NEW STEERING RACK TO THE TUNE OF $1300-1600 REPAIR! THIS CAR ONLY HAS 33,146 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928364November 28, 2016
ENGINE
MY CAR HAD STARTED MAKING A NOISE IN THE FRONT BEFORE I COULD GET IT TO THE SHOP THAT I TAKE IT TO I WAS GOING TO GET MY DAUGHTER HAD MY SON NEICE AND NEPHEW WAS GOING DOWN THE ROAD AND THE DASH FLASHED LOW ENGINE POWER LOST THE BREAKS AND COULD NOT STEER THE CAR. I LATER FOUND OUT THAT IT WAS THE TIMING CHAINS. AFTER RESEARCH AND TALKING WITH CHEVY THEY REFUSED TO DO ANYTHING ALTHOUGH THERE HAS BEEN MULTIPLE COMPLAINTS PUTTING PEOPLE IN DANGER AND THEY WILL NOT DO ANYTHING. THEY SAID WITH ME GOING TO A 3RD PARTY TO HAVE THE CAR WORKED ON THAT THEY WOULDN'T TOUCH MINE. MY CAR HAS BEEN WELL MAINTAINED I HAD JUST HAD THIS CAR OVER A YEAR WHEN IT STARTED THIS. I OWE 17K STILL ON THIS CAR AND NOT ABLE TO DRIVE IT. THIS IS A MAJOR PROBLEM IN SEVERAL MODELS AND CHEVY IS NOT WANTING TO PAY FOR THEIR MISTAKE, I HAVE ALSO HAD THIS LOOKED AT BY CHEVY THEY TRIED SAYING THAT THERE WAS NO OIL IN THE CAR BUT IT WAS CHANGED AND HAD BEEN SITTING FOR ABOUT 4 MONTHS. A SINGLE MOM PAYING 400 A MONTH ON A VEHICLE THAT IS NOT MY FAULT THAT IT IS MESSED UP. I WILL NEVER HAVE ANOTHER CHEVY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926445November 16, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926260November 15, 2016
SERVICE BRAKES
HAD A SQUEAKING NOISE WHEN APPLYING BRAKE PEDAL. TOOK IT TO A MECHANIC WHO SAID THE THE BRAKE BOOSTER AND MASTER CYLINDER HAD TO BE REPLACED BECAUSE IT WAS LEAKING AND CAUSING THE PROBLEM. COULD EVENTUALLY LEAD TO BRAKING ISSUES. THEY ALSO STATING THIS WAS A COMMON PROBLEM WITH THE CHEVROLET TRAVERSE MAKE AND MODEL. SHOULD BE A RECALL ISSUE AND NOT A $600 FIX FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925963November 14, 2016
ELECTRICAL SYSTEM
WHEN RAINING WATER ENTERS INTO AC/HEATING BLOWER ACCESS PANEL AND ACCUMULATES THERE ULTIMATELY CAUSING THE BLOWER MOTOR TO FAIL. ALSO WHEN MAKING A LEFT TURN WATER RUNS OUT FROM PANEL ONTO PASSENGER SIDE FLOOR. HAD TO HAVE BLOWER MOTOR REMOVED AND REPLACED WITH NEW ONE. A RECALL FOR THIS PROBLEM IS NEEDED AS IT IS A COMMON PROBLEM WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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