Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#11054977December 15, 2017
ENGINE
THE TIMING CHAIN NEEDED TO BE REPLACED AT 113,000 MILES. THIS WAS A KNOW FLAW BY GM AS PROBLEMS OCCURRED IN THE 2009 AND 2010 TRAVERSE ENGINE THAT RESULTED IN REIMBURSEMENTS FOR REPAIRS. THE 2011 TRAVERSE HAS THE SAME PROBLEM AND THE COST TO REPAIR IS ABOUT $4,500. GM SHOULD REIMBURSE FOR THIS ISSUE AS THE FLAW HAS NOT BEEN FIXED IN 2011 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053329December 7, 2017
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE MAKING A RIGHT TURN AT 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052252December 4, 2017
STRUCTURE:BODY
THE PAINT ON THE HOOD IS BUBBLED. I TOOK IT TO THE DEALERSHIP 3 YEARS AGO AND THEY SAID THEY WOULD PAY HALF OF THE COST TO REPAINT. I DID NOT HAVE IT DONE. I HAVE RECENTLY FOUND OUT IT IS A PROBLEM FOR A LOT OF PEOPLE WITH THAT YEAR TRAVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046903November 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE SENSOR COMES ON AND SAYS THE STABILITY CONTROL IS OFF. THEN TURNING THE STABILITY CONTROL BACK ON BY THE BUTTON IT RESETS. THEN DRIVING IT AGAIN IT GOES BACK OFF. SOME TIMES IT RESETS BY IT SELF BY TURNING THE CAR OFF AND RESTARTING IT. THEN THE SENOR DOESN'T GO OFF. YET THEN THE NEXT TIME IT IS RESTARTED IT GOES BACK OFF. DRIVING DOWN ANY ROAD NO WATER OR ICE ON ROAD AT ALL COMPLETELY DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043215November 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT ON THE PASSENGER SIDE CAUGHT ON FIRE WHERE IT CONNECTS TO THE WIRING SYSTEM. THE VEHICLE WAS PARKED BUT RUNNING IN A DRIVEWAY. THIS CAUSED ABOUT 2000 IN DAMAGES TO THE VEHICHLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11040519October 27, 2017
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING 80 MPH, THE HEADLIGHTS AND ALL THE INSTRUMENT PANEL LIGHTING TURNED OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE BACK HOME ONLY WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER (RYDELL CHEVROLET, 18600 DEVONSHIRE ST, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN DRIVING ON A RAINY DAY AT 15 MPH, THE HEADLIGHTS TURNED OFF AND ALL THE INSTRUMENT PANEL LIGHTS TURNED OFF WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE THAT WAS PARKED ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES EVEN AFTER THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC (ULTIMATE CONNECTIONS, 9517 1/2 SEPULVEDA BLVD, NORTH HILLS, CA 91343) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT, OIL PUMP, AND ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THEY WOULD REPLACE THE VEHICLE; HOWEVER, THE CONTACT DID NOT HEAR BACK. CASE NUMBER: 8-3184289974 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11034286October 18, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS ON MY WAY HOME FROM DINNER WHEN THE ENGINE STARTED REVVING ON IT'S OWN AND THE CAR BEGAN JERKING. I PULLED TO THE SIDE OF THE ROAD AND THE ENGINE KILLED. I RESTARTED THE VEHICLE AND NOTED THAT THE BATTERY WAS SUPPLING ENOUGH POWER AND THE TEMPERATURE GAGE WAS NORMAL. AT THIS TIME, THE LIGHTS STARTED TO FLICKER, THE RPMS WERE GOING UP AND DOWN FAIRLY QUICKLY AND THE WINDOWS AND LOCKS WERE CLICKING. I WAS ABLE TO GET THE VEHICLE HOME (5 MILES), BUT THE PROBLEMS PERSISTED THE ENTIRE DRIVE. THE SECOND I WOULD LET ME FOOT OFF THE GAS PEDAL, THE ENGINE WOULD KILL. I TOOK IT TO THE MECHANIC AND HE SAID WHEN HE HOOKED IT UP TO THE MACHINE TO SEE WHAT THE PROBLEM WAS, THERE WAS SO MUCH WRONG HE COULDN'T ACTUALLY TELL WHAT WAS CAUSING WHAT. THE COMPUTER AND ENGINE BOTH WERE RECOMMENDED TO BE REPLACED. I LET HIM KNOW AS WELL IT HAD BECOME MORE DIFFICULT IN THE LAST FEW MONTHS TO TURN THE WHEEL WHEN GOING AT A SLOW SPEED AND VIRTUALLY IMPOSSIBLE TO PARK. HE STATED IT IS A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR. THE STEERING, THE COMPUTER AND THE ENGINE HE HAS SEEN MULTIPLE CUSTOMERS HAVE PROBLEMS WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033274October 13, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LAP PRETENSIONER ON THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HENDRICK CHEVROLET BUICK GMC SOUTHPOINT AT (919) 888-4896 (127 KENTINGTON DR, DURHAM, NC 27713) AND THE CONTACT WAS TRANSFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 11,295.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033026October 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY STABILITRAK HAS BEEN GOING IN AND OUT FOR YEARS WITH NO ISSUES. I HAD IT CHECKED BUT TOLD IT WAS OK. NOW IT HAS STARTED STALLING ON ME. AND I WAS SLIGHTLY REAR ENDED LAST NIGHT ON VACATION. I CALLED THE CHEVROLET 1 800 # AND TOLD NO RECALL ON THIS. HOWEVER ON LINE IS HUNDREDS OF ISSUES WITH THIS MODEL. SO OVER THE LAST 2 WEEKS IT HAS BEEN GOING FREQUENTLY. THE STEERING IS JUST MAKING NOISES AND CRUNCHING SOUNDS WHEN TURNING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11032665October 10, 2017
ENGINE
VEHICLE HAD HAD BEEN SHUDDERING AND MISFIRING ON AND OFF FOR QUITE SOME TIME, CHECK ENGINE LIGHT CAME ON, TOOK TO SHOP FOR DIAGNOSIS. SHOP STATED CODES WERE RELATED TO STRETCHED TIMING CHAINS. I THEN TOOK TO DEALER, GOT SAME DIAGNOSIS AND A $2,000 ESTIMATE. HAD REPAIRS DONE. CHECK ENGINE LIGHT HAS NOT COME BACK ON SINCE. CAR WOULD HESITATE AND LOOSE POWER ATTEMPTING TO ACCELERATE WHEN TAKING OFF IN TRAFFIC. FELT UNSAFE DRIVING, AS I NEVER KNEW WHEN CAR WAS GOING ACCELERATE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031704October 4, 2017
UNKNOWN OR OTHER
WENT TO THE DEALER FOR AN OIL CHANGE. LEFT WITH A $4,600 REPAIR ESTIMATE. THE CAR HAS NEVER BEEN IN ACCIDENT HAS 130,00 MILES. THEY ARE SAYING THE FRONT TIMING COVER IS LEAKING $1314, THE STEERING RACK IS LEAKING $1804 , SWAYBAR BUSHING IS LOOSE $233 AND BUNCH OF OTHER THINGS. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR ALTERNATOR WAS REPLACED AT 100,000 MILES AND A FEW OTHE MAJOR PROBLEMS THAT WERE COVER UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030595September 29, 2017
ENGINE
WAS DRIVING HOME FROM WORK ENGINE MADE A TICKING SOUND THEN KNOCKED A LITTLE UPON ACCELERATION, NO LIGHTS CAME ON AND I WAS WITHIN A 1/2 MILE TO MY HOME SO I KEPT DRIVING. CAR DIED AS I PULLED INTO DRIVEWAY, HAD I BEEN ON THE STREET I WOULD NOT HAVE BEEN ABLE TO PULL OVER AS THERE WAS NO WARNING. I TOOK IT TO THE DEALER WHO SAID THE TIMING BELT WENT OUT AND RUINED THE ENGINE, TOTAL COST FOR NEW ENGINE $7250 AND DESPITE OTHER YEARS AND VIN NUMBERS BEING RECALLED THEY REFUSED TO COVER MY VEHICLE THAT ONLY HAS 52,000 MILES. MECHANIC ALL BUT ADMITTED IT WAS A FLAW AND TOLD ME TO SAVE MY RECEIPT. I ASKED HIM IF THE ONLY WAY CHEVY WILL COVER IT IS IF SOMEONE GETS KILLED, OR IF ENOUGH PEOPLE COMPLAIN AND HE SAID YES. WHY NOT BE HONEST ABOUT IT AND STAND BEHIND THEIR PRODUCT? NOW I'M SCARED EVEN WITH A NEW ENGINE IT COULD HAPPEN AGAIN, ONLY I MIGHT NOT BE LUCKY ENOUGH TO BE IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022607September 11, 2017
ENGINE, VISIBILITY/WIPER
WENT FOR AN OIL CHANGE AND THEN NOTICED MY COOLANT RESERVOIR COMPLETELY. I CONTACTED OIL COMPANY AND TOPPED COOLANT OFF. NEXT DAY WENT TO WORK AND OIL COMPANY CAME TO INSPECT THE CAR AND COOLANT EMPTY AGAIN. WENT TO OIL COMPANY AFTER WORK AND WAS ADVISED TO GO TO DEALERSHIP AS IT APPEARS TO BE A WATER PUMP LEAK. NEXT MORNING WENT TO SHAHEEN CHEVROLET AND PAID $101.86 AND THE ADVISED IT WAS MY WATER PUMP LEAKING AT SHAFT WEEP HOLE. I RESEARCH3RD AND FOUND RECALL 13079 AND CONTACTED GM AT 18002221020 AND S/W ANNA AND WAS ADVISED ITS NOT A RECALL BUT A CUSTOMER SATISFACTION PROGRAM. AND THAT I HAD THE CUSTOMER SATISFACTION ON 4/19/2014 AND IT ONLY CARRIED A 12 MONTH WARRANTY. HOWEVER SINCE THIS SEEMS RELATED THEY WILL ASSIGN MY CASE TO A SENIOR ADVISOR ...CASE 8-3280633041
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022081September 7, 2017
ENGINE
WE WERE DOING NORMAL DRIVING AROUND TOWN WHEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STARTED RUNNING VERY ROUGH. WE WERE ABLE TO DRIVE SLOWLY AND GET THE VEHICLE HOME. THE ENGINE STARTED MAKING A KNOCKING SOUND. WE TOOK THE CAR TO A CHEVROLET DEALER TO BE LOOKED AT. THE DEALER SAID THE TIMING CHAIN AND PISTONS WERE OUT AND THEY RECOMMENDED REPLACING THE MOTOR. THEY SAID THEY HAD SEEN THIS BEFORE ON THE TRAVERSE AND WOULDN'T KNOW FOR SURE UNTIL THEY TOOK THE ENGINE APART BUT THAT WAS WHAT THE DIAGNOSTICS WERE SHOWING. WE TOWED THE CAR TO ANOTHER SHOP TO GET A SECOND OPINION. THEY ALSO STATED THE PISTONS AND BEARINGS WERE BAD, THE TIMING BELT WAS BAD AND THEY WOULD KNOW MORE IF THEY TOOK IT APART. THEY ALSO RECOMMENDED REPLACING THE MOTOR BECAUSE OF THE EXTENT OF THE DAMAGE. WE REPLACED THE ENGINE. THE VEHICLE HAD 108,000 MILES AT THE TIME OF THE ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015964August 17, 2017
STEERING
I WOULD LOVE TO KNOW WHY THE POWER STEERING RACK IS NOT IMPORTANT ENOUGH OF A PART ON A VEHICLE TO INSURE A SAFE RIDE? THERE ARE LITERALLY HUNDREDS OF REPORTS ON THE TRAVERSE ABOUT THIS PART GIVING OUT. THIS HAPPENED TO ME AND THEY WANT $2000.00 TO FIX IT? WHAT? IT SHOULD BE ON A RECALL LIST AND TAKEN CARE OF BEFORE A NUMBER OF DEATHS HAPPEN. VERY DISAPPOINTED THAT GM HAS MANEUVERED AROUND FIXING THIS IMPORTANT PART OF A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015250August 14, 2017
ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING MY TRACTION COMTROL WENT OUT AND IS TELLING ME TO SERVICE STABILITRACK..I JUST REPLACE THE THROTTLE NOT EVEN 2 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014863August 12, 2017
ENGINE, UNKNOWN OR OTHER
A NUMBER OF MONTHS AGO, WHILE I WAS DRIVING ON THE HIGHWAY ALL LIGHTS ON THE DASHBOARD WENT ON AN A MESSAGE DISPLAYING "REDUCED POWER ENGINE" WAS DISPLAYED. AT THE SAME TIME, THAT IS EXACTLY WHAT HAPPENED., THE ENGINE POWER WAS REDUCED FOR FEW SECONDS AND THEN EVERYTHING WENT BACK TO NORMAL. MONTHS BEFORE THE DESCRIBED INCIDENT, I RECEIVED A LETTER FROM CHEVROLET DESCRIBING THIS ISSUE AND STATING ABOUT AN EXTENDED WARRANTY TO COVER THIS ISSUE. I WENT TO THE DEALERSHIP AND I WAS I WILL BE CHARGED ROUGHLY $150.00 TO DETECT THE ISSUE AND, IF AND ONLY IF, CERTAIN CODES WERE DISPLAYED ON THE SCAN, IT WILL BE COVERED BY THE EXTENDED WARRANTY. SINCE IT WAS EXPENSIVE I DECIDED TO GO TO ANOTHER PLACE AND THE SCAN FOR FREE AND OBTAIN THE CODES. NO CODES WERE DISPLAYED. SINCE 4 MONTHS AGO THE ENGINE SHUTOFF WHILE THE VEHICLE IS MOVING, TO START THE ENGINE IS REQUIRED TO STOP BY ANY POSSIBLE WAY, AND RESTART THE ENGINE. ONCE AGAIN, ALL LIGHTS ON THE DASHBOARD TURN AND THE VEHICLE COMPLETELY SHUTOFF. THIS HAD HAPPENED AT LEAST SIX TIMES IN THE LAST 4 MONTHS. IN ALL OF THIS INCIDENTS I CAN NOT TELL IF THE "REDUCED POWER ENGINE" MESSAGE IS DISPLAYED SINCE THE PRIORITY IS TO STOP THE VEHICLE. I TOOK THE VEHICLE COUPLE WEEKS AGO TO THE DEALERSHIP AND I WAS CHARGED ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE FEEDBACK FROM CHEVROLET WAS THAT NOTHING WAS WITH IN THE VEHICLE. IT IS INCONCEIVABLE THAT I WAS CHARGED THAT MUCH BY CHEVROLET TO COME BACK WITH A RESPONSE THAT THERE IS NOTHING WRONG WITH THE VEHICLE. CHEVROLET IS WELL AWARE (THE LETTER RECEIVED IN THE PAST) THERE IS AN ISSUE WITH THE VEHICLE. FURTHERMORE, THE INTERNET IS PLENTY OF PEOPLE DESCRIBING THE SAME ISSUE WITH THE TRAVERSE. I DO NOT KNOW THE PARAMETERS OF NHTSA TO CALL WHEN SHOULD BE A RECALL , BUT BASED ON THE LETTER THAT CHEVROLET SENT, AND THE MULTIPLE COMPLAINS SUGGESTS IT MIGHT BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014209August 10, 2017
ENGINE
MY ENGINE KEEPS USING OIL BUT NOT LEAKING ANYWHERE BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013299August 7, 2017
VEHICLE SPEED CONTROL, STEERING
THE STEERING IS HARD AT LOW SPEEDS. TRYING TO PULL INTO A PARKING SPOT THE CAR DOESN'T WANT TO TURN EASILY. AT OTHER TIMES IT WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012505August 3, 2017
POWER TRAIN
OBD-II CODE: P0008; TIMING CHAIN STRETCHED CAUSING CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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