Chevrolet Trailblazer Complaints (2002)

1,264 consumer complaints on file.

#10546292September 30, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING I NOTICED A BURNING SMELL OUTSIDE OF MY VEHICLE BUT ASSUMED IT WAS COMING FROM THE AREA AROUND ME NOT MY CAR. WHEN I GOT TO MY DESTINATION I NOTICED SMOKE COMING FROM UNDER THE LEFT SIDE OF THE HOOD AND ABOVE THE DRIVERS SIDE TIRE. I RAISED MY HOOD AND NOTICED SMOKE COMING FROM AROUND MY FUSE BOX. I HAD THE CAR TOWED AND HAVE BEEN TOLD BY MY MECHANIC MY FUSE BOX AND WIRING HARNESS BURNED. HE ALSO STATED THERE COULD BE OTHER DAMAGED RELATED TO THIS FIRE. THE MECHANIC ALSO ASKED IF I HAD PROBLEMS OUT OF MY HEADLIGHTS BECAUSE THE PROBLEM SEEMED TO HAVE STARTED WITH THE HEADLIGHTS. I HAVE RESEARCHED THIS SINCE BEING GIVEN THIS INFORMATION AND ELECTRICAL PROBLEMS SEEM HAVE BEEN A PROBLEM WITH TRAILBLAZERS. I FOUND SEVERAL INSTANCES ON THIS SITE AND ALSO ONLINE RELATED TO ELECTRICAL PROBLEMS ON THE TRAILBLAZERS. COMPLAINT #10487846 IS IDENTICAL TO MINE AND ITS A SHAME NOTHING GETS DONE ABOUT THESE MECHANICAL FAILURES UNTIL THERE IS A TRAGEDY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10544219September 18, 2013
SEAT BELTS
THE 2ND ROW CENTER SEAT BELT RETRACT HAS LOCKED INTO PLACE THE SEAT BELT IS FULLY REELED IN AND WILL NOT UNLOCK. I RESEARCHED THIS FOR THE LAST 24 HOURS AND COME TO FIND OUT HUNDREDS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE MIDDLE SEAT IN 2ND ROW NOT JUST THE FRONT PASSENGER OF CHEVY TRAILBLAZERS 2002-2004 THAT WAS RECALLED PREVIOUSLY. EITHER WAY THIS IS A MASSIVE SAFETY ISSUE! SEAT BELTS ARE MEANT TO LAST 30+ YEAR BEFORE THEY EVEN SHOW ANY KIND OF WEAR AND TEAR, NOT 11 YEARS. PLEASE ISSUE THE RECALL SO WE CAN SAFELY STRAP OUR CHILDREN INTO THE BACK SEAT AND NOT HAVE TO WORRY IF THE SEAT BELT IS GOING TO MAINTAIN ITS FUNCTION OR NOT. OUR CHILDREN'S LIVES ARE AT STAKE HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542505September 8, 2013
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER STARTED TO ACT ERRATICALLY AND THEN WENT OUT COMPLETELY. NO ODOMETER, SHIFT POSTION OR GAUGES. CRUISE CONTROL WORKS FINE. I HAVE TO USE MY GPS TO JUDGE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542376September 7, 2013
ELECTRICAL SYSTEM
ABOVE DATE & MILEAGE IS APPROXIMATE. I AM ONLY ABLE TO ACTIVATE DRIVER'S SIDE WINDOW. NO OTHER WINDOWS OPERATE FROM DRIVER'S DOOR PANEL. I WAS TOLD THAT THERE WAS A RECALL, BUT I NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. I HAVE OWNED THE CAR SINCE AROUND 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537669August 28, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION THROUGHOUT THE DRIVER'S SIDE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537535August 27, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING ONTO THE CATALYTIC CONVERTER FROM THE TRANSMISSION LINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION COOLER LINES WOULD HAVE TO BE REPLACED DUE TO CORROSION ON THE INSULATED HEAT SHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,924. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537229August 26, 2013
STRUCTURE:BODY
TL- THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT WHILE PERFORMING ROUTINE MAINTENANCE AND AN INDEPENDENT MECHANIC THE FRAME OF THE VEHICLE WAS FOUND TO HAVE DANGEROUS LEVELS OF RUST AND CORROSION. PARTS OF THE VEHICLE WERE BREAKING OFF WITH A SLIGHT TOUCH OF HAND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536984August 23, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING
WHEN MY MECHANIC PUT MY TRUCK ON THE LIFT YESTERDAY TO CHANGE THE WATER PUMP, HE NOTICED THAT THE FRAME IS SO ROTTED THAT HE ADVISED ME NOT TO DRIVE IT.AND FOR WHO KNOWS HOW LONG, MY WIFE AND MYSELF, WHO ARE BOTH DISABLED, HAVE BEEN DRIVING THIS, PUTTING OURSELVES AND THE PUBLIC AT RISK. WHEN I BROUGHT IT TO A CHEVROLET DEALER, THEY JUST SAID, NO RECALLS ON IT, SORRY! SO NOW I HAVE TO FIGURE OUT A WAY TO GET MY WIFE AND MYSELF TO DOCTORS APPOINTMENTS, SHOPPING, AND ALL THE OTHER THINGS WE NEED A DEPENDABLE VEHICLE FOR. WE CAN'T DRIVE THIS, OR AFFORD TO FIX IT, AND WE HAVE NO MONEY TO BUY ANOTHER ONE. DID I MENTION THAT WE ARE FILING FOR BANKRUPTCY BECAUSE MY WIFE WAS MIS-DIAGNOSED BY A DOCTOR, LOST HER JOB, AND NOW IS IN A WHEELCHAIR? OR THAT OUR MORTGAGE IS GOING ON 18 MOS. OVERDUE?OR THAT WE HAVE A NEW HANDICAP ACCESSIBLE HOME TO MOVE INTO, BUT WE CAN'T GET OUR CURRENT HOUSE PACKED TO BE ABLE TO PUT IT ON THE MARKET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535148August 13, 2013
ELECTRICAL SYSTEM
OUTSIDE TEMPERATURE DISPLAYING 50 DEGREES REGARDLESS OF ACTUAL OUTSIDE TEMPERATURE. WHEN ACTUAL TEMPERATURES BELOW FREEZING THIS REPRESENTS A HAZARD. WHEN TEMPERATURES ABOVE 50 DEGREES AIR CONDITIONING NOT RESPONSIVE (EVEN WHEN TEMPERATURES IN EXCESS OF 100 DEGREES, "HEATER" COMES ON DUE TO ERRONEOUS OUTDOOR TEMPERATURE READING). POOR FUEL MILEAGE RESULTS FROM INCORRECT AIR/FUEL MIXTURE AT ACTUAL AIR TEMPERATURES MORE THAN 20 DEGREES +/- 50 DEGREE SYSTEM TEMPERATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534414August 9, 2013
POWER TRAIN
THE FIRST MAJOR PROBLEM I HAD WITH THIS TRAILBLAZER I WAS DRIVING DOWN THE ROAD AT 65 MPH WHEN FOR SOME REASON THE 4WD DECIDED TO SHIFT INTO 4 LOW ON ITS OWN. WELL, THIS RIPPED OUT THE CV JOINT HALF SHAFT ON ONE SIDE, DESTROYED THE TRANSFER CASE INTERNALS AND BROKE OFF THE AXLE HOUSING FROM THE ALUMINUM OIL PAN ON THE ENGINE. OK, I GOT THAT FIXED, ADDED A NEW SELECTOR SWITCH, THEN A FEW THOUSAND MILES LATER THE TRANSMISSION GOES OUT WHILE I'M ON THE INTERSTATE. IT WAS COMPLETELY DESTROYED INSIDE. THE TRANSMISSION SHOP HAD TO FIND A NEW CORE BECAUSE MINE LOOKED LIKE A BOMB HAD WENT OFF INSIDE IT. SO , I'M THINKING IT COULD HAVE BEEN CAUSED BY THE FIRST PROBLEM, MAYBE A DELAYED REACTION? OK, WE GET A REBUILT TRANSMISSION IN IT AND JUST OUT OF WARRANTY IT GOES OUT AGAIN. NO TOWING MIND YOU, JUST EASY HIGHWAY MILES WITH A MIND ON TRYING TO GET THE BEST FUEL MILEAGE POSSIBLE BY DRIVING LIKE THERE WAS AN EGG BETWEEN MY FOOT AND THE ACCELERATOR PEDAL. SO, I GO TO ANOTHER TRANSMISSION SHOP THIS TIME. MAYBE THE FIRST GUY DIDN'T DO A GOOD JOB I'M THINKING. SO THE 2ND TRANSMISSION GUY TELLS ME THAT'S NOT UNCOMMON FOR THE 4L60E TO GO OUT LIKE THAT, THEY'RE GARBAGE. SO HE PUTS ME IN A NEW TRANNY. WELL, SURE ENOUGH 6 MONTHS LATER IT LOST 3RD AND 4TH GEARS. THE LOCAL SHOP IS NOT TO BLAME, THESE TRANSMISSIONS ARE JUNK. MANY HAVE FLAWS IN THEM AND GM KNOWS IT. SO WHAT ARE THEY GOING TO DO? UNLESS I RECEIVE A RECALL NOTICE ON THE TRANSMISSION, THE TRAILBLAZER WILL KEEP ITS PLACE IN THE BACKYARD. UNTIL THE JUNK MAN COMES AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532834July 31, 2013
ENGINE
WAS DRIVING ABOUT AN HOUR OR SO, WHEN I SMELLED AND SEEN SMOKE COMING FROM VEHICLE. GAUGES INDICATED NOTHING WRONG WITH VEHICLE. AS I PULLED OVER, I NOTICED FIRE UNDERNEATH THE FRONT OF THE VEHICLE AND ALSO COMING OUT OF HOOD OF VEHICLE AROUND THE ENGINE. AS I WAS WAITING FOR FIRE DEPARTMENT, IT BURNED VEHICLE INSIDE AND OUT HALF WAY THROUGH VEHICLE. NO INJURIES BUT VEHICLE WAS JUNKED DUE TO FIRE DAMAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525761July 19, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PULLED INTO DRIVEWAY, LIGHTS WOULD NOT GO OFF, A FEW MINUTES LATER SMOKE WAS COMING OUT FROM UNDER HOOD AND IT SMELLED LIKE BURNING PLASTIC. POPPED HOOD AND FUSE BLOCK AND RELAY WE SMOKING AND MELTING! GOT FIRE EXTINGUISHED AND PULLED THE HEAD LIGHT RELAY SWITCH, BUT IT HAD MELTED THROUGH THE BLOCK!!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10524737July 14, 2013
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE:BODY:TAILGATE, EXTERIOR LIGHTING:BRAKE LIGHTS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE INDICATED VEHICLE IS MY WIFE'S. WE BOUGHT IT BRAND NEW ON 09/26/2001. SHE HAS NEVER TOWED ANYTHING AND HAS CITY AND HIGHWAY MILES. WE HAVE HAD NUMEROUS PROBLEMS: INSTRUMENT CLUSTER, REAR TAILGATE STRAP, RIGHT REAR BRAKE LIGHT, (3) SOLENOIDS, SPARE TIRE DROPDOWN AND DETERIORATED TRANSMISSION LINES. I HAVE REPAIRED ALL OF THE PREVIOUS OUT OF POCKET (EXCEPT FOR THE STRAP AND THE SPARE TIRE DROPDOWN). NOW, MY WIFE WAS ON THE WAY TO THE BICYCLE STORE IN HER TRUCK, WITH THE BICYCLE ON THE BACK. SHE WAS MAKING A TURN ONTO THE MAIN ROAD WHEN SHE HEARD GRINDING AND SQUEALING, AND THE SPEED DROPPED DRASTICALLY. LUCKILY, IT WAS AROUND 10AM WHEN THERE IS NOT MUCH TRAFFIC ON THE ROAD. READING NUMEROUS POSTS ON THIS WEBSITE, IT IS THE SAME PROBLEM EVERYONE HAS HAD, THE TRANSMISSION SUN SHELL, AND NO REVERSE. WITH 98911 MILES, I WAS ABOUT TO SPEND THE WEEKEND CHANGING THE FLUID IN THE TRANSMISSION TO KEEP IT TO SPEC. NOW, I'M LOOKING AT A VERY EXPENSIVE BILL OF WHICH I CANNOT AFFORD. $30 IS EASIER THAN $1200. AND, I'M A MANUFACTURING ENGINEER, SO I CHECK FLUIDS REGULARLY, EVEN THOUGH THE OIL CHANGE STATIONS CHECK THEM. SEEING THAT THERE ARE PROBLEMS WITH THESE COMPONENTS, I THINK THAT GENERAL MOTORS SHOULD PRODUCE A RECALL. I'M VERY DISAPPOINTED THAT WITH ALL OF THE COMPLAINTS, NOTHING HAS BEEN DONE TO REMEDY THE SITUATION. WE WILL BE CALLING THE DEALER THAT WE BOUGHT THE VEHICLE FROM FIRST THING MONDAY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522271June 28, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT WIRING INSIDE OF THE LENS ASSEMBLY OVER HEATS AND MELTS THE ELECTRICAL CONNECTOR GOING TO THE BULB AND THE INSULATION ON THE WIRING. THIS HAS HAPPENED TO BOTH HEADLIGHTS ON MORE THAN ONE OCCASION. HAD TO GO AND HAVE THE ELECTRICAL WIRING PLUS CONNECTOR REPLACED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10512811May 20, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER WHERE THE VEHICLE STARTED TO SMOKE AND CAUGHT ON FIRE. THE FIRE WAS CONTAINED BY THE LOCAL FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10511526May 11, 2013
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND THE HEADLIGHTS WENT OUT. EVERYTHING ELSE WAS WORKING, I HAD DASH BOARD LIGHTS. I WAS ABLE TO PULL OFF ON A SIDE ROAD AND TRY TO DETERMINE FROM THE MANUAL IF IT WAS A FUSE. I TURNED THE CAR OFF AND WHEN I STARTED IT AGAIN, THE LIGHTS CAME BACK ON. THIS HAPPEN AGAIN 2 WEEKS LATER. I TOOK IT INTO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I RESEARCHED THE PROBLEM ON LINE AS I FELT THIS WAS A MAJOR SAFETY ISSUE AND FOUND THAT I WAS NOT THE ONLY ONE EXPERIENCING THIS PROBLEM WITH TRAILBLAZERS. I JUST SAW WHERE CORVETTE OWNERS WERE EXPERIENCING A SIMILAR PROBLEM AND THAT THIS AGENCY WAS INVESTIGATING. I WOULD APPRECIATE IT IF YOU COULD INCLUDE OTHER CHEVROLET MODELS IN THIS INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505016March 30, 2013
POWER TRAIN
WE JUST LEFT THE HOUSE TO TAKE THE KIDS TO GET SO FOOD AND WE MADE IT LIKE FIFTY YARDS FROM THE HOUSE AND THE TRANNY MADE A POPPING SOUND AND SO WE STOPPED AND TRIED TO GO AND IT WONT MOVE EITHER WAY SO I PULL IT BACK TO THE HOUSE AND I START IT UP AND THE TRANNY IS WHINING AND I PUT IT IN REVERSE NOTHING HAPPENS SO I PUT IT IN DRIVE AND IT GOES FORWARD BUT WONT SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501975March 7, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG ODOR OF GASOLINE FUEL OUTSIDE OF THE VEHICLE. THE CONTACT DID NOT DETECT A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A FUEL LEAK WAS DETECTED AFTER THE FUEL TANK WAS REMOVED. THE TECHNICIAN STATED THAT THE FUEL TANK MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 04-03-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500744February 28, 2013
ELECTRICAL SYSTEM
WHEN DRIVING THE CHECK GAUGES LIGHT ILLUMINATED AND THE OIL PRESSURE GAUGE WAS AT ZERO. THIS OCCURRED WHEN I SLOWED AND THEN STOPPED AT A TRAFFIC LIGHT AFTER HAVING DRIVEN FOR ABOUT 20 MINUTES (THE VEHICLE SOUNDED AS IF IT WERE ABOUT TO TURN OFF SO I PULLED OVER AND TURNED IT OFF). WHEN LOOKING AT THE INSTRUMENTATION PANEL I THEN NOTICED THE CHECK BATTERY LIGHT IS DIMLY ILLUMINATED (BATTERY IS 6 MO OLD) AND VARIOUS READINGS ARE OFF (RPG IS REGISTERING LOW AND ONE RPM INDICATOR STARTS AT 5 WHEN THE IGNITION IS TURNED ON). VARIOUS TRAILBLAZER FORUMS ARE INDICATING OWNERS ARE EXPERIENCING THE SAME PROBLEM. TWO CHEVROLET DEALERSHIPS HAVE INDICATED THAT IT IS LIKELY AN INSTRUMENTATION CLUSTER PROBLEM (AND INDICATE THEY HAVE GUIDANCE FROM GM TO RUN 2 CHECKS TO DETERMINE IF IT IS AN INSTRUMENTATION CLUSTER PROBLEM). TWO INDEPENDENT REPAIR SHOPS HAVE IDENTIFIED IT AS AN INSTRUMENTATION CLUSTER PROBLEM THAT THEY HAVE SEEN ON MANY 2002 TRAILBLAZERS. THE REPAIR COSTS RANGE AS HIGH AS $750. GM CUSTOMER ASSISTANCE CAN ONLY STATE THIS IS NOT A RECALLED REPAIR (APPLIES TO LATER MODELS BUT NOT 2002); THEREFORE, IT IS THE CUSTOMER'S RESPONSIBILITY. MY GM FILE # IS [XXX]. GM DID ASK THAT I PAY $80 FOR THE DIAGNOSTICS, WHILE ALSO SAYING THEY WOULD NOT PAY FOR THE REPAIRS. ADDING AN ADDITIONAL $80 TO COSTS OR PAYING A DEALERSHIP MORE MONEY THAN AN INDEPENDENT SHOP IS NOT PRACTICAL NOR AN ADDED EXPENSE I SHOULD ASSUME. MOST AMAZING IS THAT GM CAN GIVE DEALERSHIPS INSTRUCTIONS ON DIAGNOSING THIS PROBLEM, DEALERSHIPS ARE REPAIRING A FAR AMOUNT OF VEHICLES WITH THIS PROBLEM, INDEPENDENT REPAIR SHOPS ARE AWARE OF THIS PROBLEM BECAUSE OF THE MANY CUSTOMERS WHO PATRONIZE THEM, YET GM TAKES NO RESPONSIBILITY FOR CORRECTING THIS KNOWN PROBLEM..THIS IS DANGEROUS, THE CAR CAN STALL ANYWHERE AND LEAD TO AN ACCIDENT WITHOUT CUSTOMERS HAVING ANY IDEA OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500741February 28, 2013
ELECTRICAL SYSTEM
WHEN DRIVING THE CHECK GAUGES LIGHT ILLUMINATED AND THE OIL PRESSURE GAUGE WAS AT ZERO. THIS OCCURRED WHEN I SLOWED AND THEN STOPPED AT A TRAFFIC LIGHT AFTER HAVING DRIVEN FOR ABOUT 20 MINUTES (THE VEHICLE SOUNDED AS IF IT WERE ABOUT TO TURN OFF SO I PULLED OVER AND TURNED IT OFF). WHEN LOOKING AT THE INSTRUMENTATION PANEL I THEN NOTICED THE CHECK BATTERY LIGHT IS DIMLY ILLUMINATED (BATTERY IS 6 MO OLD) AND VARIOUS READINGS ARE OFF (RPG IS REGISTERING LOW AND ONE RPM INDICATOR STARTS AT 5 WHEN THE IGNITION IS TURNED ON). VARIOUS TRAILBLAZER FORUMS ARE INDICATING OWNERS ARE EXPERIENCING THE SAME PROBLEM. TWO CHEVROLET DEALERSHIPS HAVE INDICATED THAT IT IS LIKELY AN INSTRUMENTATION CLUSTER PROBLEM (AND INDICATE THEY HAVE GUIDANCE FROM GM TO RUN 2 CHECKS TO DETERMINE IF IT IS AN INSTRUMENTATION CLUSTER PROBLEM). TWO INDEPENDENT REPAIR SHOPS HAVE IDENTIFIED IT AS AN INSTRUMENTATION CLUSTER PROBLEM THAT THEY HAVE SEEN ON MANY 2002 TRAILBLAZERS. THE REPAIR COSTS RANGE AS HIGH AS $750. GM CUSTOMER ASSISTANCE CAN ONLY STATE THIS IS NOT A RECALLED REPAIR (APPLIES TO LATER MODELS BUT NOT 2002); THEREFORE, IT IS THE CUSTOMER'S RESPONSIBILITY. MY GM FILE # IS [XXX]. GM DID ASK THAT I PAY $80 FOR THE DIAGNOSTICS, WHILE ALSO SAYING THEY WOULD NOT PAY FOR THE REPAIRS. ADDING AN ADDITIONAL $80 TO COSTS OR PAYING A DEALERSHIP MORE MONEY THAN AN INDEPENDENT SHOP IS NOT PRACTICAL NOR AN ADDED EXPENSE I SHOULD ASSUME. MOST AMAZING IS THAT GM CAN GIVE DEALERSHIPS INSTRUCTIONS ON DIAGNOSING THIS PROBLEM, DEALERSHIPS ARE REPAIRING A FAR AMOUNT OF VEHICLES WITH THIS PROBLEM, INDEPENDENT REPAIR SHOPS ARE AWARE OF THIS PROBLEM BECAUSE OF THE MANY CUSTOMERS WHO PATRONIZE THEM, YET GM TAKES NO RESPONSIBILITY FOR CORRECTING THIS KNOWN PROBLEM..THIS IS DANGEROUS, THE CAR CAN STALL ANYWHERE AND LEAD TO AN ACCIDENT WITHOUT CUSTOMERS HAVING ANY IDEA OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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