Chevrolet Tracker Complaints

412 consumer complaints on file.

#10371143December 18, 2010
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
I WAS BACKING UP DOWN A SHORT LANE OF 25 FEET OR LESS. I HEARD A LOUD POPPING SOUND. I THEN PULLED OUT ONTO A MAJOR HIGHWAY (US-41). I TRAVELED APPROXIMATELY 1 MILE, COMING UPON A STOPLIGHT, THE LIGHT TURNED RED, UPON APPLYING MY BRAKES, THE VEHICLE SUDDENLY PULLED DRASTICALLY TO THE LEFT, AT WHICH TIME THE RIGHT BRAKES LOCKED UP, THE LEFT BRAKES, DID NOT WORK AT ALL. I PROCEEDED VERY CAUTIOUSLY HOME ( A TRIP OF 15 MILES). AT WHICH TIME I TOOK THE VEHICLE TO MY MECHANIC, AFTER HIS EVALUATION OF THE VEHICLE, AND A VERY BRIEF ROAD TRIP, INFORMED ME OF "SOMETHING HE HAS NEVER SEEN IN HIS 25 YEARS OF BEING A MECHANIC) THE CROSSMEMBER THAT SUPPORTS THE UPPER AND LOWER CONTROL ARM WAS RUSTED THRU. THIS CAUSED THE ERRATIC STEERING, AND THE LOSS OF ABILITY TO CONTROL THE VEHICLE DURING A BRAKING SITUATION.THIS VEHICLE DOES HAVE A RECALL (06186) BUT I WAS NEVER NOTIFIED! I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW, IF I WAS NOTIFIED, I WOULD HAVE DEFINITELY HAD IT CHECKED, SINCE IT IS A VEHICLE MY WIFE DRIVES DURING THE WINTER. GENERAL MOTORS SHOULD NOTIFY OWNERS OF THIS VEHICLE ABOUT THIS PROBLEM IT IS DANGEROUS........NO QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370001December 3, 2010
STEERING
VEHICLE WAS TAKEN TO CHEVY DEALER TO REPLACE RUSTED CROSSMEMBER ON STEERING SUSPENSION SYSTEM IN MAY 2010. THE DEALER STATED THAT THE RECALL HAD EXPIRED A LONG TIME AGO AND THE COST OF REPLACEMENT WOULD BE ABOUT $800. THE RECALL, WHICH THE DEALER KEPT, CLEARLY STATED THAT THE RECALL WAS VALID FOR TEN YEARS FROM DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN DECEMBER 2000. THE DEALER REFUSED ON TWO ADDITION DATES TO HONOR THE RECALL OR GM'S AGREEMENT TO EXTEND THEIR WARRANTY TO A FULL TEN YEARS OR 150,000 MILES AS YOUR WEBSITE INDICATES. HELP US IF YOU CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368555December 1, 2010
SUSPENSION:REAR, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2001 CHEVROLET TRACKER. THE CONTACT NOTICED THAT THE REAR AXLE WAS LEAKING. THE DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND ALSO OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS 14,597. THE FAILURE MILEAGE WAS 608. UPDATED 01/11/2011. *LJ UPDATED 2/17/11 *CN THE CONSUMER STATED THE RIGHT REAR AXLE SEAL HAS BEEN REPLACED THREE TIMES AND HAS FAILED AGAIN SINCE THE VEHICLE WAS NEW. UPDATED 08/31/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364994November 8, 2010
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
DRIVING ON HIGHWAY WHEN THE FRONT SUSPENSION BEGAN TO SHUDDER VIOLENTLY. APPLYING BRAKES CAUSED VEHICLE TO SWERVE TO THE LEFT. INSPECTION SHOWED THAT FRONT CONTROL ARM MOUNT HAD SEPARATED COMPLETELY FROM THE CROSSMEMBER DUE TO CORROSION. CALLED CHEVROLET CUSTOMER SERVICE AND WAS TOLD IN CAREFULLY PARSED WORDS THAT ACCORDING TO MY VIN THERE WAS NO COVERAGE OR RECALL DESPITE WHAT I HAVE FOUND ON LIN: SPECIAL COVERAGE ADJUSTMENT - FRONT SUSPENSION CROSSMEMBER CORROSION #06186 - (10/17/2007) 1999-2004 CHEVROLET TRACKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362963October 29, 2010
STRUCTURE:FRAME AND MEMBERS
I PURCHASED A 2001 CHEVROLET TRACKER LT USED WITH 109K MILES. THE VEHICLE WAS SOLD TO ME BY A DEALERSHIP WITHOUT SAFETY INSPECTION STICKERS. I TOOK THE VEHICLE TO MY MECHANIC TO HAVE IT INSPECTED AND WAS TOLD THE FRAME WAS ROTTED, INCLUDING THE FRONT FRAME, SUSPENSION AND SIDE ROCKER PANELS. THE DEALERSHIP DID NOT DISCLOSE THE DAMAGE TO ME AND REFUSES TO REFUND THE COST OF THE VEHICLE OR MAKE THE REPAIRS. I AM CURRENTLY TRYING TO HAVE THE ISSUE MEDIATED BY THE PA STATE ATTORNEY GENERAL'S OFFICE. I AM ALSO AWARE THAT CHEVROLET HAS A SAFETY NOTICE ON THE FRONT SUSPENSION OF 2001-2003 CHEVY TRACKERS INDICATING THAT THE FRONT SUSPENSION MAY RUST AND SEPARATE FROM THE VEHICLE. THE INSPECTION PERIOD ON MY VEHICLE IS EXPIRED AND THE VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362660October 27, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2000 CHEVROLET TRACKER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WERE INOPERABLE. AFTER RETRACTING THE BELT TO USE ONCE, THEY WOULD NOT RETRACT AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT SHE WOULD HAVE TO PAY FOR THE REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360178October 12, 2010
STRUCTURE:FRAME AND MEMBERS
MY MOTHER SAID TO ME THAT HER CAR WAS PULLING TO THE CENTER LINE WHEN SHE PUT HER BRAKES ON. SHE AND I NATURALLY THOUGHT SHE HAD A STUCK CALIPER OR SOMETHING OF THAT NATURE. SHE DROVE IT TO MY HOUSE THE NEXT MORNING, AND SAID IT WAS PULLING BADLY TO THE CENTER LINE. I JACKED UP THE CAR TO FIND THAT THE [SUSPENSION CROSSMEMBER] SUBFRAME WHERE IT HOLDS THE FRONT MOUNT FOR THE LOWER CONTROL ARM TO THE CAR, WAS CORRODED AND HAD ACTUALLY BROKE, CAUSING THE FRONT WHEEL TO JUST MOVE AROUND MAKING THE CAR PULL HARD TO THE LEFT. THIS CAR ONLY HAS 70K MILES ON IT AND IS WELL MAINTAINED IN FACT, IT JUST PASSED VEHICLE INSPECTION THE PREVIOUS MONTH. THIS PART IN MY OPINION SHOULD NOT HAVE FAILED THIS WAY. HER CAR IS NOW OUT OF SERVICE DUE TO THIS PROBLEM. PLEASE HELP HER IN ANY WAY YOU CAN. SHE DID NOT HAVE AN ACCIDENT BUT I'M NOT SURE WHY THIS FAILURE COULD HAVE EASILY BEEN TRAGIC. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341949July 8, 2010
SUSPENSION:FRONT, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 CHEVY TRACKER WHICH WAS HAVING PROBLEMS WITH VIBRATION WHEN BRAKING VEHICLE. TOOK CAR TO A CHEVY DEALERSHIP TO REQUEST INSPECTION AND REPAIR OF THE VIBRATING BRAKES WITH A FRONT END ALIGNMENT AND REQUESTED AN INSPECTION OF THE ENGINE DUE TO ENGINE CUTOFF DURING IDLING WHILE BRAKING AT A STOPLIGHT. MECHANIC FAILED TO INSPECT OR SAY ANYTHING ABOUT A POSSIBLE DEFECT OF THE FRONT SUSPENSION CROSSMEMBER RUSTING. GM SALES MANAGER AND GM STAFF FAILED TO INSPECT MY TRACKER OR SAY ANYTHING TO ME ABOUT THIS KNOWN DEFECT OR THE POSSIBLE DANGER OF THE ARM RUSTING AND FALLING OFF. THEY FAILED TO NOTIFY ME BY A LETTER AND FAILED TO NOTIFY ME IN PERSON WHEN I BROUGHT IN MY TRACKER FOR A VIBRATION PROBLEM WITH THE BRAKES. THEY KNOWINGLY LET ME DRIVE MY CAR WITH THIS POSSIBLE DEFECT EVEN AFTER THEIR MECHANIC FAILED TO FIX THE FRONT BRAKES WHICH CONTINUED TO VIBRATE WHEN I DROVE AWAY. SEVERAL MONTHS BEFORE THIS INCIDENT, GM HAS ONLY MAILED AN OFFER LETTER TO ME OFFERING A TRADE-IN, BUT MENTIONING NOTHING ABOUT INSPECTING THE DEFECTIVE CROSSMEMBER OR FIXING IT AS PART OF THEIR SPECIAL PROGRAM. TOTAL IRRESPONSIBILITY FROM GM AND THEIR DEALERSHIPS. NHTSA PERFORMED AND RECORDED DEFECT INVESTIGATION OF THE CHEVY TRACKER. THE NHTSA ACTION NUMBER IS EA06018. SUMMARY INCLUDES, "IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES. THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES". SINCE 2007, GM HAS FAILED TO NOTIFY ME OF THE 2007 SPECIAL COVERAGE PROGRAM. GM AGAIN FAILED TO NOTIFY ME OF THIS FREE INSPECTION AND REPAIR PROGRAM WHEN I BROUGHT IN MY CAR TO THEIR DEALERSHIP FOR INSPECTION OF A VIBRATION PROBLEM WITH THE BRAKES AND ENGINE, KNOWING THE MILEAGE ON THE TRACKER AND THE KNOWING THE MY 2002. THEY CHARGED ME FOR FRONT END ALIGNMENT AND FOR BRAKE WORK WHICH DID NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340067June 22, 2010
TIRES
2001 CHEVROLET TRACKER, EXPERIENCED A TIRE FAILURE AND DROVE OFF THE ROADWAY AND STRUCK A FENCE BEFORE OVERTURNING INTO A FIELD. *BF ACCORDING TO THE POLICE REPORT, THE LEFT REAR TIRE LOST TREAD. THE TIRE WAS STILL INFLATED WITH THE INTACT CASING ON THE WHEEL. THE DRIVER SUFFERED MINOR INJURIES TO HER RIGHT HAND AND THE LEFT SIDE OF HER NECK. (OHIO TRAFFIC CRASH REPORT # 10-0344-90)*JB UPDATED 08/05/10 *BF UPDATED 9/13/10 *CN THE CONSUMER STATED SAME INCIDENT HAPPENED IN MAY 2010 WITH THE LEFT REAR TIRE. UPDATED 09/15/10
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10334862June 3, 2010
WHEELS:LUGS/NUTS/BOLTS/STUDS
2003 CHEVROLET TRACKER, LEFT REAR TIRE CAME OFF AND STRUCK UNIT #2. UNIT #1 THEN DROVE OFF THE RIGHT SIDE AND STRUCK THE GUARDRAIL. *BF OHIO TRAFFIC CRASH REPORT # 10-0110-89. *JB UPDATED 07/19/10. *LJ THE LUG NUTS WERE NOT PROPERLY TORQUED. UPDATED 09/21/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10332460May 27, 2010
STRUCTURE:FRAME AND MEMBERS
1999 CHEVY TRACKER FRONT CROSSMEMBER RUSTED THROUGH FROM THE INSIDE CAUSING THE CAR TO PULL VERY HARD WHEN BRAKING. THERE WAS A RECALL ON CERTAIN VIN #'S FOR THIS VEHICLE BUT MINE WAS NOT PART OF THE RECALL. I DID DEVELOP THE PROBLEM THOUGH. THE FRONT CROSSMEMBER IS RUSTED OUT FROM THE INSIDE AND IS JUST ABOUT TO BREAK OFF. THIS COULD HAVE BEEN VERY DANGEROUS CAUSING A LOSS OF CONTROL OF THE VEHICLE. I REPORTED TO GM AND THEY SAID THEY CAN DO NOTHING TO HELP. THE VEHICLE DOES NOT HAVE RUST ON THE BOTTOM OF THE VEHICLE YET THIS PART COMPLETELY RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332079May 24, 2010
STRUCTURE:FRAME AND MEMBERS
WE HAVE A 2001 CHEVY TRACKER WITH THE RUSTED CROSSMEMBER/SUBFRAME THAT CHEVROLET WON'T REPAIR. I THINK THIS IS DEFINITELY A SAFETY ISSUE. I CALLED CHEVY REPS. AND ALL I GOT WAS " WERE SORRY" BUT THE CAR IS 1200 MILES OVER THE LIMIT FOR REPAIRS. WE TOOK OURS TO OUR LOCAL MECHANIC FOR REGULAR MAINTENANCE AND THEY FOUND THE RUSTED CROSSMEMBER AND ADVISED US TO NOT DRIVE THE VEHICLE, IT WAS NOT SAFE. SO NOW WE WITHOUT A VERY NEEDED CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314549February 26, 2010
AIR BAGS
MYSELF AND 2 DAUGHTERS WERE IN A HEAD ON WRECK 2/04/2010 WHEN A GUY PULLED OUT IN FRONT OF US, NEITHER OF THE AIRBAGS DEPLOYED. MY DAUGHTER HIT THE WINDSHIELD AND I HIT THE STEERING WHEEL AND DASH. THE PREGNANT ONE WAS THANKFULLY IN THE BACK SEAT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10313410February 23, 2010
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
2000 CHEVROLET TRACKER HARD TOP CORRODED SUSPENSION FRONT CROSS MEMBER, NOTICED THE STEERING WAS NOT RIGHT WHEN I WOULD TAP THE BRAKE-PULLED TO THE LEFT--HAD IT CHECKED AND THE 2 FRONT CROSS MEMBERS WERE COMPLETELY RUSTED OUT AND HANGING DOWN! I CALLED GMC AND THEY REFUSED TO HELP SAYING ITS NOT BEEN REPORTED AND I HAD TOO MANY MILES ON MY CAR, 109,000. I RESEARCHED THE INTERNET AND GMC HAS FIXED THIS PROBLEM ON VEHICLES OVER 150,000 MILES UNDER SPECIAL CIRCUMSTANCES-SAFETY ISSUE. I ALSO FOUND RECALLS ON SAME VEHICLE-BUT SOFT TOP NOT HARD TOPS. I WANT THEM TO FIX MY VEHICLE BECAUSE THIS IS A SAFETY ISSUE AND THIS TRACKER IS BARELY 10 YEARS OLD. GMC KNOWS ABOUT THIS, I HAVE SAW WHERE THIS HAS BEEN INVESTIGATED IN 2007 BY YOU, AND IF NOT FIXED SOMEONE COULD SERIOUSLY GET HURT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310439February 15, 2010
VISIBILITY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING WITHIN THE CITY IN WINTER, THE WINDSHIELD SUDDENLY BECAME FOGGED OVER AND THE SMELL OF COOLANT WAS NOTICED INSIDE THE VEHICLE. I WAS UNABLE TO SEE OUT THE WINDSHIELD AND HAD TO PULL OVER. AFTER PARKING I NOTICED A SMALL DRIP OF COOLANT UNDER THE CENTER CONSOLE. A LOCAL INDEPENDENT GARAGE FOUND THE HEATER CORE TO BE RUPTURED. THE HEATER CORE WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308964February 12, 2010
SUSPENSION, SUSPENSION:FRONT
THERE IS NO INCIDENT SO FAR. BUT ACCORDING TO MY MECHANIC, ONE HIT ON A POTHOLE COULD CAUSE IT TO BREAK/CRACK. FROM SERVICE CAMPAIGN BULLETIN GIVEN TO ME BY MY MECHANIC-FRONT SUSPENSION CROSSOVER CORROSION ON 2000 CHEVY TRACKER. I AM LESS THAN 2 MONTHS PAST THE COVERAGE, 10 YRS OR 150,000 MILES. MY TRUCK WAS FROM 12.15.99 CHEVY WILL NOT HONOR RECALL, SAYS IT'S NOT A RECALL EVEN THOUGH THERE ARE SEVERAL COMPLAINTS OF DAMAGE & SERIOUS ACCIDENTS OCCURRING BECAUSE OF THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303431January 31, 2010
STRUCTURE:FRAME AND MEMBERS
I BEGAN TO NOTICE THAT THE STEERING HAD STARTED TO FEEL A LITTLE LOOSE REQUIRING A LOT OF CORRECTION WHEN DRIVING, BUT I DIDN'T THINK IT WAS ANYTHING SERIOUS. I TOOK THE CAR IN TO THE REPAIR SHOP TO HAVE THE BRAKES REPAIRED AND AS SOON AS THEY RAISED IT UP ON THE LIFT THEY NOTICED THAT THE "DRIVERS SIDE CRADLE/CROSSMEMBER TO SUSPENSION CORRODED AND RUSTED THROUGH AND THE LEFT FRONT LOWER CONTROL ARM DETACHED". THE MECHANIC STATED THAT HE HAD NEVER SEEN ANYTHING LIKE THIS HAPPEN AND WAS VERY DANGEROUS - COULD ALLOW COMPLETE LOSS OF STEERING OR IF ON THE INTERSTATE WITH MORE SPEED COULD CAUSE THE VEHICLE TO FLIP OVER CAUSING SERIOUS INJURY OR DEATH. THE CRADLE/CROSSMEMBER WAS REPLACED AND ALL NEW BOLTS WERE USED. PLEASE DO SOMETHING ABOUT THIS BEFORE TOO MANY PEOPLE ARE INJURED OR KILLED - I WAS LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303078January 28, 2010
SUSPENSION:REAR
CAR LOST CONTROL AND I COULDN'T STOP THE CAR. RAN THROUGH A LIGHT AND INTENDED TO USE AN ABANDONED BUILDING TO STOP MY CAR, BUT WHEN I HIT THE CURB THE CAR ROLLED MULTIPLE TIMES AND LANDED UPSIDE DOWN. I GOT THE RECALL NOTICE 2 DAYS AFTER THE ACCIDENT, BY THEN IT WAS TOO LATE. I HAVE TO LOCATE THE DISTRICT FOR THE ACCIDENT REPORT FOR THE EXACT DATE. I AM ENTERING TODAY'S DATE TO ADVANCE THE FORM. TW*
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10300448January 20, 2010
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2000 CHEVROLET TRACKER. WHILE DRIVING 45 MPH THE CONTACT HEARD A NOISE AND THE VEHICLE PULLED TO THE RIGHT. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE; HOWEVER, THE DRIVER FOUND RUST ON THE FRONT CROSS MEMBER AND IT WAS BROKEN. THE A-ARM HAS BEGAN TO SEPARATE FROM THE CROSS MEMBERS. THE DEALER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE WAS RESPONSIBLE FOR ORDERING THE BOLTS NEEDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/17/10. *LJ THE CONSUMER STATED IT WAS DISCOVERED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL AND THE DEALER REPAIRED THE VEHICLE FREE OF CHARGE. UPDATED 02/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299949January 16, 2010
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2002 CHEVY TRACKER THAT HAS DISPLAYED A CATASTROPHIC FAILURE OF THE FRONT CROSSMEMBER. THIS IS AS DESCRIBED IN THE CLOSED INVESTIGATION NHTSA ACTION NUMBER: EA06018. THE FAILURE OCCURRED AT HIGHWAY SPEED WHEN BRAKING AND I WAS VERY LUCKY TO MAINTAIN CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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