Chevrolet Suburban Complaints (2011)

235 consumer complaints on file.

#10882028July 1, 2016
AIR BAGS, STEERING, UNKNOWN OR OTHER
DASHBOARD HAS A CRACK BY AIRBAG AND ANOTHER IS STARTING ON TOP OF STEERING WHEEL AND IS SPREADING. NEVER USED ANY PRODUCTS ON DASH JUST DAMP CLOTH TO DUST. WORRIED IF AIRBAG DEPLOYS SHARP OBJECTS FROM DASH WILL CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875151June 19, 2016
STRUCTURE:BODY
DRIVING WITH A TRAVEL TRAILER IN TOW IN I-81 IN NY ON 6/15/16 WE SUDDENLY HAD EXTREME SWAY. MY CAR/TRAILER HAD VERY GOOD HITCH/ANTI-SWAY DEVICES. WITHOUT MUCH NOTICE, I LOST CONTROL. I BELIEVE THE FRAME SUPPORTING THE HITCH RECEIVER FAILED CAUSING A BAD ACCIDENT RESULTING IN TOTAL LOSS OF OUR TOW VEHICLE AND OUR AIRSTREAM 25 FOOT TRAVEL TRAILER. I AM A VERY EXPERIENCED DRIVER WITH THIS COMBINATION OF TOW VEHICLE, TRAVEL TRAILER, AND HITCH CONFIGURATION. THE ONSET AND MAGNITUDE OF THE SWAY (VIOLENT) CAUSED ME TO LOSE CONTROL AS WE WERE GOING 65 MPH ON THE INTERSTATE HIGHWAY. I HAVE TOWED THIS SAME CONFIGURATION FOR TENS OF THOUSANDS OF MILES WITH NO INSTANCES OF PROBLEMS. SOMETHING DRASTIC HAPPENED! I WAS PASSING A SLOW MOVING CAR , SO WAS IN THE RIGHT LANE HEADING SOUTH WHEN I STARTED TO SWAY. I REACHED FOR THE BRAKE CONTROLLER IN AN ATTEMPT TO APPLY THE TRAILER BRAKES. THE SWAY DRASTICALLY ACCELERATED TO THE EXTENT I WAS UNABLE TO REACH THE BRAKE CONTROLLER DUE TO THE VIOLENT MOTION. WITHIN A FEW SECONDS, MY VEHICLE CAME TO REST AGAINST THE GUARDRAIL ON THE RIGHT SIDE OF THE HIGHWAY (HEADING NORTH) WITH THE TRAILER JACKNIFED/PERPENDICULAR TO THE GUARDRAIL SUCH THAT I WAS BLOCKING BOTH LANES OF THE HIGHWAY. I EXAMINED THE HITCH AND TRAILER COUPLING AND ALL SEEMED NORMAL EXCEPT FOR DAMAGE FROM THE CRASH. THE HITCH FRAME OF THE SUBURBAN WAS TORN AND TOTALLY RIPPED FROM THE VEHICLE ON ONE SIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874284June 14, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD. LOCATED ABOVE AIRBAG DEPLOYMENT AREA. FRAGMENTATION HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872618June 5, 2016
UNKNOWN OR OTHER
DASH IS CRACKED AND REPORTS SHOW NOT A RECALL AND IF REPLACE WILL CONTINUE TO CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871530May 31, 2016
AIR BAGS
THE DASH IS CRACKED AROUND THE CORNER OF THE PASSENGER AIRBAG. IN THE EVENT OF AN AIRBAG DEPLOYMENT, THE CRACKED DASH COULD BECOME A PROJECTILE AND CAUSE HARM TO OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871144May 27, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
CRACK THAT HAS GROWN ON THE DASHBOARD ABOVE THE STEERING COLUMN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860110April 18, 2016
UNKNOWN OR OTHER
DASHBOARD ON MY SUBURBAN BEGAN CRACKING AT 40K MILES. NOW HAS 3 CRACKS, ONE AT THE PASSENGER AIRBAG, ONE IN THE MIDDLE, AND ONE NEAR THE INSTRUMENT CLUSTER RISE. I'M AFRAID THAT IF THE PASSENGER AIRBAG IS DEPLOYED DURING AN ACCIDENT, IT WILL SEND BROKEN PIECES OF SHARP PLASTIC AS A PROJECTILE THROUGHOUT THE CAR. I HAVE 5 KIDS RANGING FROM TWIN 1 YEAR OLD BABIES TO A 21 YEAR OLD. AS A PARAMEDIC FIREFIGHTER, I COMMONLY SEE HOW PROJECTILES IN THE CAR CAN BECOME DEADLY. THIS IS A BIG ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854840April 11, 2016
AIR BAGS, UNKNOWN OR OTHER
65,000 MILES ON 2011 CHEVROLET SUBURBAN AND THE DASH HAS MULTIPLE CRACKS. CONCERNED THAT ONE OF THE CRACKS IS NEXT TO PASSENGER AIRBAG. WORRIED ABOUT SHRAPNEL IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850980March 22, 2016
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING, CAUSE IS UNKNOWN, THE VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846056March 10, 2016
STRUCTURE:BODY
MY 2011 CHEVROLET SUBURBAN WITH ABOUT 85,000 MILES ON IT HAS RECENTLY DEVELOPED CRACKS IN THE DASH. ONE AT THE REAR LEFT CORNER OF THE PASSENGER-SIDE AIRBAG SECTION, AND ANOTHER BEHIND THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THE CAR IS IN IMMACULATE CONDITION OTHER THAN THE DASH. ITS AN EYE-SORE TO SEE THESE CRACKS EVERY DAY. HAD THESE CRACKS BEEN THERE A YEAR AGO WHEN WE BOUGHT THE CAR, WE PROBABLY WOULD NOT HAVE BOUGHT IT. ITS SAD TO SEE THAT THIS IS A SYSTEMIC PROBLEM ON ALL VEHICLES OF THIS MAKE/MODEL/YEAR RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840385March 7, 2016
AIR BAGS
SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839278March 1, 2016
UNKNOWN OR OTHER
THE DASH IN OUR 2011 CHEVY SUBUBAN LTZ IS CRACKED AT THE AIRBAG. I STRONGLY BELIEVE THIS IS A GM DEFECT THAT IF THE AIRBAG DEPLOYED IT COULD BE DANGEROUS AND PROJECT PIECES OF THE DASH. THIS NEEDS TO BE LOOKED INTO FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839088February 29, 2016
UNKNOWN OR OTHER
WITHIN LESS THAT TWO YEARS THE DASH STARTED CRACKING IN MULTIPLE PLACES. IT HAS CONTINUED UNTIL THE CRACKS HAVE SPANNED THE ENTIRE LENGTH OF THE DASH IN IN MULTIPLE PLACES RUNNING FROM FRONT TO REAR. WHILE DRIVING THE PIECES OF THE DASH CONTINUALLY VIBRATE AND FLEX. THE DEALER WILL NOT ACCEPT RESPONSIBILITY OR PROVIDE WARRANTY COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838595February 26, 2016
STRUCTURE:BODY
THE DASHBOARD ON MY 2011 SUBURBAN CRACKED ABOVE THE INSTRUMENT CLUSTER WHILE MY WIFE WAS STANDING AT A RED LIGHT. THOUSANDS OF PEOPLE ON A SPECIFIC FACEBOOK PAGE( 07-13 CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) FROM ACROSS AMERICA ARE EXPERIENCING THE SAME PROBLEM ON THERE GM SUV FROM 2007-2013 AND NO RECALL HAS BEEN PUT OUT BY GM. THE DEALERS WANT BETWEEN 1100 TO 1600 DOLLARS FOR THE REPAIR. GM HAS STATED IT IS HEAT RELATED BUT IT IS FROM INFERIOR MATERIAL THEY USED TO MAKE THESE DASH BOARDS. IF IT WAS HEAT RELATED EVERY CAR IN THE WORLD WOULD HAVE CRACKED DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837460February 22, 2016
AIR BAGS
DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837171February 19, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED CRACKS THAT ORIGINATED ON THE DRIVER SIDE AND BECAME PROGRESSIVELY WORSE. IN ADDITION, THE PASSENGER SIDE AIR BAG SEAM WAS CRACKED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO STATED THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836823February 18, 2016
ELECTRICAL SYSTEM
THE REAR LIFT GATE ON MY 2011 SUBURBAN HAS BEGUN TO SPONTANEOUSLY CLOSE ON ITS OWN. IT KNOCKED MY HUSBAND DOWN OVER THE WEEKEND AND CONKED ME ON THE HEAD YESTERDAY WHILE I WAS PARKED AND LOADING GROCERIES- GLAD I DIDN'T NEED STITCHES! THIS IS A VERY DANGEROUS SITUATION AND I HOPE CHEVROLET WILL WORK TO RECTIFY IT. A QUICK INTERNET SEARCH WILL TELL YOU THAT MANY, MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH SUBURBANS AND OTHER CHEVY MODELS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10826046February 14, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION WHICH GM REFUSES TO FIX UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825655February 11, 2016
AIR BAGS
MY DASHBOARD IS CRACKED OVER THE STEERING WHEEL BUT MOST PEOPLE ARE COMPLAINING OF THE DASH BEING CRACKED AROUND THE AIRBAG. GM REFUSES TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825405February 10, 2016
UNKNOWN OR OTHER
VEHICLE DASH IS CRACKING WHICH PRESENTS A SAFETY RISK. PLASTIC COULD BE PROPELLED AT PASSENGERS IN THE CASE OF AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban