Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#10063482March 18, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
FUEL INJECTION SYSTEM INJECTORS FAILED TWICE. AS A RESULT, VEHICLE STALLED. THE PART WAS REPLACED FOUR TIMES,HOWEVER PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054089March 17, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN MAKING A RIGHT OR LEFT TURN, THE STEERING FAILED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060927February 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKES WORE OUT PREMATURELY AT 12,000 MILES. SINCE 1997 HAD BEEN REPLACED SEVEN TIMES. DEALER AND MANUFACTURER WERE CONTACTED, BUT PROBLEM HAD NOT BEEN RESOLVED. ALSO, AUTOMATIC TRANSMISSION FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053834February 24, 2004
STEERING
WHILE MAKING A LEFT TURN VEHICLE LOST POWER STEERING. THE VEHICLE BEGAN TO WANDER AND JERKED TO THE LEFT. THERE WAS RECALL 03V527000 FOR THE STEERING GEAR BEARING, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK THIS OCCURRED DUE TO THE SENSOR CONTROLLING POWER ASSIST (EVO SENSOR/EXHAUST VALVE OPENING). *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046241February 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON AND OFF BY THEMSELVES WHILE DRIVING IN INCLEMENT WEATHER. THIS PROBLEM IS INTERMITTENT, AND THE DEALER IS AWARE OF THE PROBLEM.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058247February 16, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN TURNING RIGHT, STEERING SEEMS TO ASSIST MORE, CAUSING ABRUPT OVERSTEER. HAPPENS INTERMITANTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058158February 14, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
1997 CHEVROLET SUBURBAN FUEL TANK SAFETY CONCERNS ELECTRIC FUEL PUMP FAILURE, WIRING HARNESS INSIDE TANK MELTED PER CERTIFIED MECHANICS AT MOTOR CAR MALL, PERALTA, NM IS THERE NO CIRCUIT PROTECTION? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054648January 22, 2004
STEERING:RACK AND PINION
EXPERIENCING UNINTENDED POWER STEERING ASSISTANCE WHEN MAKING TURNS (TUPICALLY TO THE RIGHT), LOSING COTROL OF STEERING FOR A BRIEF MOMENT BEFORE IT RECOVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055659January 22, 2004
STEERING
WHEN DRIVING STEERING WHEEL FEELS LOOSE. IT MOVES VERY EASILY UP OR DOWN WITHOUT USING THE ADJUSTMENT LEVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069434January 15, 2004
ENGINE AND ENGINE COOLING
SUDDEN UNEXPECTED ACCELERATION. AT RANDOM, A 500 TO 1500 RPM INCREASE IN ENGINE SPEAD FOR UP TO SEVERAL SECONDS ACCOMPANIED BY THICK BLACK SMOKE AND THE SMELL OF RAW DIESEL FUEL. HAS OCCURRED IN DRIVE, NEUTRAL, REVERSE, AND PARK. HAS OCCURRED WITH CRUISE CONTROL TURNED OFF. HAS OCCURRED WITH THE CRUISE CONTROL FUSE REMOVED. HAS OCCURRED IN PARK WITH NO OPERATOR IN VEHICLE. THE TRUCK WILL ACCELERATE QUICKLY (DANGEROUSLY) WHEN IN DRIVE OR REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070386January 15, 2004
POWER TRAIN
"CHECK ENGINE SOON" LIGHT COMES ON AFTER SHORT HIGHWAY DRIVE (ABOUT 30 MINUTES). THEN TRANSMISSIONS SHIFTS HARD FROM 1ST TO SECOND GEAR, ASSOCIATED WITH A HARD CLUNK WHEN FINALLY IT SHIFTS. DEALER HAS REPLACED A "SPRING" WITH A HEAVIER DUTY ONE, BUT FIX IS TEMPORARY. CODE 1870 SHOWS UP AS DIAGNOSIS AT DEALER. L60E TRANSMISSIONS ARE THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068904January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
HEATER AND AC CONTROLS WENT OUT TWICE. FACTORY REPLACED THEM @ $125, THEN 9 MONTHS LATER IT WENT OUT AGAIN. FACTORY SAID IT WAS UNDER 12 MONTHS, BUT I HAD DRIVEN OVER 12,000 MILES SO IT WAS NOT UNDER WARRANTY ANY LONGER. WINDSHEILD WIPER MODULE GOES BAD. WIPERS WILL SUDDENLY STOP OR WONT TURN ON. ON 3RD MODULE NOW. BRAKES, CONSTANT GRINDING AND WEAK STOPS. HAVE REPLACED ROTORS 4 TIMES. SAME RESULTS. STEERING LOSES TENSION WHEN STEERING TO THE LEFT. PROBLEM IS STILL ONGOING BUT HAS MADE ME ALMOST LOSE CONTROL SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052620January 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TORQUE CONVERTER CLUTCH RELAY IN THE TRANSMISSION OVERHEATED, CAUSING EXCESSIVE PRESSURE, WHICH CAUSED THE TRANSMISSION FLUID TO PUSH THE DIP STICK UP OUT OF THE DIPSTICK TUBE. THEN THE TRANSMISSION FLUID ESCAPED. TRAVELING DOWN THE UNDERCARRIAGE OF THE VEHICLE, THE TRANSMISSION FLUID HIT THE EXHAUST MANIFOLD AND IGNITED INTO A FLAME THAT BURNED ALONG THE UNDERCARRIAGE OF THE VEHICLE (INCLUDING THE STEEL PLATE UNDER THE GAS TANK) AND EXTENDED TWO FEET BEYOND THE REAR OF THE VEHICLE. WE WERE FORCED TO EVACUATE OURSELVES AND OUR FOUR CHILDREN FROM THE VEHICLE ALONG SIDE THE HIGHWAY. FOUR OTHER VEHICLES WERE FORCED OFF THE ROAD AS WHITE SMOKE HINDERED THEIR FIELD OF VISION. THE MIL INDICATOR (I.E., CHECK ENGINE LIGHT) HAD A CODE OF P1870 (TRANSMISSION SLIPPING). THIS CODE HAS BEEN ASSOCIATED WITH HUNDREDS OF TORQUE CONVERTER CLUTCH RELAY FAILURES IN GM/CHEVY FULL-SIZE PICK-UPS, SUBURBANS, AND TAHOES (DISCOVERED BY SEARCHING FOR "P1870" ON THE INTERNET AND QUERIES AT THE NHTSA WEBSITE). TECHNICIANS HAVE DETERMINED THAT THE TCC RELAY IS UNDERSIZED AND TENDS TO OVERHEAT CAUSING MAJOR TRANSMISSION DAMAGE (IN MY CASE, A FULL TRANSMISSION RE-BUILD WAS REQUIRED - $2000 PLUS TOWING AND RENTAL CAR). TECHNICIANS SAY THAT THERE IS AN AFTERMARKET TCC RELAY MADE BY SONNAX THAT, WHEN INSTALLED, PREVENTS THIS PROBLEM FROM OCCURRING. THIS IS A SERIOUS SAFETY ISSUE (JUST LOOK AT THE BLACK CHARRING ON THE BOTTOM OF MY GAS TANK SHIELD) THAT CAUSED GREAT PERIL TO MY WIFE, FOUR CHILDREN, AND MYSELF. GM NEEDS TO BE HELD ACCOUNTABLE TO CORRECT THIS POTENTIALLY FATAL FAILURE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10050924December 22, 2003
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL MALFUNCTIONS IN DASH INCLUDING SHORTING IN FUSE PANEL, HEADLIGHTS, HEATING CONTROLS, WINDSHIELD WIPER CONTROLS, SOUND SYSTEM, AND INTERIOR LIGHTING CONTROLS, LEADING TO ERRATIC OR FAILED OPERATION OF SUCH CONTROLS WITH VISIBLE SIGNS OF WIRING DAMAGE AND COMPLETE MELTDOWN (I.E. HEATING CONTROLS/SOUND SYSTEM). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050929December 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
VEHICLE EXPERIENCES GRINDING/RUMBLING WHILE IN HIGHEND TORQUE SITUATIONS (I.E. GOING UP SLIGHT GRADES NOT STEEP ENOUGH TO CAUSE DOWNSHIFT). STOPS WHEN I BUMP ACCELERATOR. REPLACED U-JOINTS, BUT DID NOT FIX. WAS TOLD BY GM TECH IT WAS PROBABLY TORQUE CONVERTOR FAILING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050363December 10, 2003
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS ALMOST CAUSED TWO ACCIDENTS. *MR THE OTHER VEHICLE'S, ESPECIALLY THE TRUCKS, THOUGHT THAT THE CONSUMER WAS FLASHING THE LIGHTS FOR THEM TO ALLOW HIM TO PASS AND WAS RUN OFF OF THE ROAD EACH TIME. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050473December 10, 2003
TIRES
TIRE EXPLODED AT 40 MPH ON A CLEAR PAVED ROAD. *LA THE CONSUMER LOST CONTROL OF THE VEHICLE FOR A BRIEF MOMENT WHEN THE TIRE FAILED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048636November 25, 2003
ENGINE AND ENGINE COOLING
THE TRUCK STALLS WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING. THIS WAS CAUSED BY THE PDM DRIVER OVERHEATING AND SHUTTING OFF THE FUEL INJECTION PUMP, WHICH IN TURN CAUSED THE ENGINE MOTOR TO SHUT OFF. PLEASE PROVIDE MORE DETAILED INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044410November 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED. THIS CAUSED LOST OF STEERING AND BRAKES. THIS HAPPENED FIVE TIMES IN A HALF AN HOUR. *AK THE CONSUMER NOTED HE WAS NOT TOWING ANYTHING AT THE TIME WHICH COULD'VE CAUSED A SERIOUS ACCIDENT IF THERE WAS A LOST OF STEERING AND BRAKES. VEHICLE WAS REPAIRED AT A LOCAL SHOP WHEN THIS OCCURRED AT 60,000 MILES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046364November 5, 2003
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS STOPPED AND WITHOUT ANY INDICATION IT ACCELERATED AND REAR-ENDED ANOTHER VEHICLE. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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