Chevrolet Suburban Complaints (2010)

175 consumer complaints on file.

#11057125December 28, 2017
AIR BAGS
TAKATA AIR BAG RECALL WITH NO REMEDY FOR A FIX AND A VEHICLE THAT IS UNSAFE TO DRIVE WITH ALL DEALERS NOT WANTING TO TAKE ON TRADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056558December 26, 2017
AIR BAGS
THE CHECK AIRBAG LIGHT WILL COME ON RANDOMLY AT ANY GIVEN TIME. IT USUALLY STAYS ON FOR ABOUT TWO DAYS OR SO AND GOES OFF FOR SEVERAL WEEKS BEFORE POPPING BACK ON. WE USUALLY SEE THIS HAPPEN WHEN THERE ARE TEMPERATURE CHANGES FROM SEASON TO SEASON. EVEN THOUGH THERE IS A RECALL CONCERNING THE AIRBAG SYSTEM ON CERTAIN MAKES AND MODELS, WE WERE SURPRISED WHEN OUR TRUCK WAS NOT ON THE LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055690December 20, 2017
AIR BAGS
TAKATA RECALL . I WANT A RESOLUTION AND A SOLUTION TO FIX MY AIR BAGS BEFORE A DISASTER STRIKES ! I AM VERY FRIGHTENED FOR MY FAMILY AND MYSELF. MY SUBURBAN HAS BEEN IN THE CHEVY DEALERSHIP MULTIPLE TIMES FOR AIRBAG ISSUES! THE SERVICE AIRBAG LIGHTS COME ON INTERMITEDLEY AND I NEVER KNOW WHEN THEY ARE WORKING OR NOT . I ALSO NOTICE WHEN LIGHT COMES ON THE SEATBELT DOESN'T CATCH TO SAVE ME FROM FLYING THROUGH THE WINDOW. LIGHTS UP AT RANDOM TIMES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055239December 18, 2017
ENGINE
CAM LIFTERS GOING BAD ON 2010 CHEVY (SUBURBAN). WAS NOTICING ON INTERNET SEVERAL VEHICLES BETWEEN THE YEAR 2010-2013 HAVE BEEN HAVING PROBLEMS WITH THIS. STARTED OFF AS THE STABILITY TRACKING WHICH I SHELLED OUT $700 TO THE DEALER. CAME BACK THE NEXT DAY TO THE DEALER TO FIND OUT IT WAS CAM LIFTER AND THE BILL WAS GOING TO BE $5,000. CHEVY ACKNOWLEDGED THEIR IS A PROBLEM AND WAS ONLY WILLING TO PAY 70% OF THE BILL. I WOULD LIKE TO ASK FOR A RECALL ON THIS PART BY CHEVROLET IF IT IS A KNOWN PROBLEM AND THEY ARE WILLING TO PAY PARTIAL. IT WAS TOO DANGEROUS FOR A FAMILY TO BE DRIVING AND THE VEHICLE LOSES POWER CAUSING IT TO SLOW AND JERK. GOD FORBID THIS HAPPENS TO SOMEONE ON THE FREEWAY AND THEY ARE REAR ENDED CAUSING AN ACCIDENT WITH INJURIES OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054449December 13, 2017
AIR BAGS
TAKATA RECALL CHEVROLET IS OUT OF REPLACEMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053768December 10, 2017
AIR BAGS
"TAKATA RECALL" I HAVE CONTACTED THE DEALERSHIP TO HAVE THIS AIRBAG REPLACED MULTIPLE TIMES. I CONTACTED FRED CALDWELL CHEVROLET MOST RECENTLY ON 12/9/17. EACH TIME, INCLUDING MY LAST CONTACT ON 12/9/17, I HAVE BEEN INFORMED THAT THEY CANNOT DO THE REPAIR BECAUSE THEY HAVE NOT BEEN SUPPLIED WITH REPLACEMENT PARTS FROM THE AIRBAG COMPANY TO COMPLETE THE THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052730December 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKAIG CHEVROLET BUICK AT (903) 686-1240 (1110 E BROADWAY AVE, GLADEWATER, TX 75647) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050923November 28, 2017
AIR BAGS
TAKATA RECALL IT HAS BEEN 18 MONTHS SINCE I FIRST RECEIVED NOTIFICATION THAT THE AIRBAGS IN MY VEHICLE, DESIGNED TO KEEP ME SAFE, MAY BE DEFECTIVE TO THE POINT OF CAUSING SERIOUS INJURY OR DEATH. THERE IS STILL, 18 MONTHS LATER, NO SOLUTION TO THIS ISSUE. THIS IS A SERIOUS BREECH OF SAFETY AMOUNTS TO NEGLIGENCE. TAKATA HAS SINCE FILED BANKRUPTCY. CHEVROLET/GM HAS NOT FULFILLED THEIR OBLIGATION TO PROVIDE A VEHICLE THAT DOES NOT POSE UNDUE AND INCREASED RISK OR DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046569November 16, 2017
AIR BAGS
TAKATA RECALL, JUST LIKE EVERYONE ELSE, GM IS NOT ABLE OR WILLING TO REPLACE THE TAKATA INFLATORS WHICH BRINGS ME TO THE CRACKED DASHBOARDS. MINE IS BADLY CRACKED INCLUDING WHERE THE AIRBAG WOULD COME OUT, WHICH REALLY WORRIES ME IF MY GRANDKIDS ARE IN THE PASSENGER SEAT AND THERE IS A COLLISION. I PRAY THAT DOES NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044901November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUTOPLEX (SALES AND SERVICE) AT (844) 884-7521 (2352 W WHEELER AVE, ARANSAS PASS, TX 78336) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039424October 24, 2017
AIR BAGS, STRUCTURE:BODY, STEERING
THERE ARE SEVERAL CRACKS IN THE DASH OF MY 2010 CHEVROLET SUBURBAN AS EXPLAINED BELOW. ONE OF THESE CRACK IS IN THE AREA OF THE PASSENGER SIDE AIRBAG WHICH IS MOUNTED ON TOP OF THE DASH. AS THE DASH EXPANDS IN THE HEAT, TYPICALLY IN THE HOT MONTHS OF THE SUMMER, THE PLASTIC PORTION OF THE DASH WILL COVER THE AIRBAG PORTION OF THE DASH. I AM CONCERNED THAT IF I DO NOT NOTICE THIS AND THE VEHICLE IS INVOLVED IN A CRASH, THE AIRBAG WILL NOT OPERATE PROPERLY. I AM AFRAID VEHICLE OCCUPANTS MIGHT BE INJURED BY THE DASH IF THE AIRBAG DEPLOYED UNDER THE PLASTIC PORTION OF THE DASH OR THAT THEY WILL BE INJURED IF THE AIRBAG WOULD NOT DEPLOY PROPERLY. THERE ARE ALSO TWO CRACKS IN THE DASH IN THE AREA OVER THE INSTRUMENT CLUSTER WHICH ALLOWS A PORTION OF THE DASH TO BE COMPLETELY REMOVED FROM THE MAIN DASHBOARD. THIS PORTION OF THE DASH THAT CAN BE REMOVED CAUSES A PROBLEM ON LONG TRIPS DUE TO THE FACT THAT IT WILL VIBRATE OUT OF PLACE. MY CONCERN WITH THIS PIECE IS ITS LOCATION IN RELATION TO THE STEERING WHEEL. I AM CONCERNED THAT IF THIS PIECE MOVES OUT OF PLACE, IT COULD MOVE INTO THE OPEN AREA AT THE TOP OF THE STEERING WHEEL AND INTERFERE WITH MY ABILITY TO CONTROL THE STEERING OF THE VEHICLE. I WAS ALSO INFORMED BY A LOCAL DEALERSHIP THAT MY AIRBAG OR AIRBAGS HAVE BEEN RECALLED. IN REGARDS TO BOTH OF THESE ISSUES, THE CUSTOMER ASSISTANCE REPRESENTATIVE ADVISED THAT GM IS AWARE OF BOTH PROBLEMS, BUT THAT THEY ARE STILL INVESTIGATING THE PROBLEMS AND POSSIBLE RESOLUTIONS. HOW LONG DOES IT TAKE TO INVESTIGATE THE CAUSE OF THE DASH PROBLEMS? THIS HAS BEEN A WELL DOCUMENTED PROBLEM FOR SEVERAL YEARS THAT AFFECTS MANY VEHICLES, YET GM CLAIMS NOT TO KNOW WHAT CAUSED IT OR TO TAKE ANY RESPONSIBILITY FOR THE INFERIOR DASHES THAT WERE PLACED IN QUITE FEW YEAR MODELS OF THEIR VEHICLES. I FEEL THAT THIS BROKEN DASH IS A SAFETY ISSUE WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039239October 24, 2017
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039269October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VIVA CHEVROLET, 5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035716October 23, 2017
AIR BAGS
TAKATA RECALL SO I CAN ONLY COMPLAIN AFTER SOMETHING HAPPENS??? THIS IS TAKING TOO LONG AND I HAVE CHILDREN IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035785October 23, 2017
AIR BAGS
"TAKATA RECALL". I RECEIVED A RECALL IN JUNE 2016 AND THEY HAVE NOT BEEN ABLE TO SUPPLY A REPLACEMENT PART IN 16 MONTHS. NO ONE CAN RIDE IN THE PASSENGER FRONT SEAT BECAUSE OF THE DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035958October 23, 2017
AIR BAGS
THIS RECALL HAS BEEN OVER A YEAR AND HALF AND WE ARE BEING TOLD BY THE DEALERSHIPS THERE IS YET TO BE A FIX. THIS IS RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035528October 22, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN REPLACED IN TRUCK YET, OVER A YEAR AND A HALF LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030803October 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NASH CHEVROLET (630 SCENIC HWY S, LAWRENCEVILLE, GA 30046; 770-822-6678 OR 678-317-2806) WHO STATED THAT THEY WERE NOT REPAIRING VEHICLES AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT OF THE PETITION BEING EXPANDED UNTIL DECEMBER 31, 2017; THEREFORE, NO VEHICLES WERE BEING REPAIRED AT THE TIME. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020980August 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHEVROLET OF PEMBROKE PINES, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE MANUFACTURER HAD NOT GRANTED THEM PERMISSION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018816August 22, 2017
UNKNOWN OR OTHER
I NOTICED WHILE DRIVING MY VEHICLE THAT MY DASH STARTED TO RATTLE. AFTER GETTING TO SCHOOL TO DROP MY KIDS OFF, I NOTICED THAT I HAD A CRACK IN MY DASH RESONATING FROM THE TOP OF THE STEERING WHEEL PORTION OF THE DASH. IT HAS SINCE THEN GROWN ANOTHER CRACK AND THE ORIGINAL CRACK IS BECOMING LONGER AND LONGER. THE DASH IS NOW CRACKED AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. I AM CONCERNED THAT THE CRACKS ARE GOING TO JUST CONTINUE UNTIL I'M UNABLE TO KEEP THE VIBRATIONS TO A MINIMUM. I'M ALSO CONCERNED ABOUT THE CRACK NOW OVER BY THE AIRBAG. I DON'T KNOW IF THIS WOULD CAUSE THE AIRBAG TO MALFUNCTION IF IT CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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