Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#733273October 2, 2000
TIRES
THE 10/2/00 WSJ ARTICLE INDICATED NOW FIRESTONE STEELTEX TIRES WERE UNDER INVESTIGATION. OUR STEELTEX R4S 16 TIRES APPEAR TO BE WEARING EXCESSIVELY. FURTHER, THE DRIVERS SIDE REAR TIRE APPEARS TO BE WEARING EXCESSIVELY AND UNEVENLY. THIS EVENING, I HAVE E-MAILED FIRESTONE SEEKING A REPLACEMENT REFUND OFFER SIMILAR TO THE ATX RECALL, AS SOON AS POSSIBLE. I WILL LET YOU KNOW THEIR RESPONSE. WITH THIS BEING MY WIFE'S CAR AND WITH THREE SMALL CHILDREN, 12, 10 AND 6, I AM VERY CONCERNED. WHAT ELSE SHOULD I DO AT THIS TIME?*AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872003October 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE ARE NON RESPONSIVE AND A SAFERY HAZARD, BRAKING SYSTEM NOT TO RESPOND WHEN APPLIED. STOPPING DISTANCE IS INCREASED. THE DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732913September 30, 2000
TIRES
LEAVING FOR HERSHEY PA. ON 10/04/00, AFRAID OF TIRE FAILURE TO AND FROM. CALLED FIRESTONE DEALER HERE LOCALLY, THEY BRUSHED ME OFF. WHAT TO DO?? I DON'T WANT TRADGEDY TO HAPPEN.*AK (DOT NUMBER: TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732936September 30, 2000
TIRES
PURCHASED VEHICLE IN NOVEMBER 1998, IN EARLY MARCH 1999 THE VEHICLE HAD BEEN DRIVEN ABOUT 4000 MILES. ON INTERSTATE 240, 1 MILE SOUTH OF THE I-40 JUNCTION, THE RIGHT REAR TIRE BLEW OUT. I WAS ABLE TO SAFELY GET OFF OF THE HIGHWAY AND TO A FIRESTONE DEALER AT THE INTERSECTION OF I-40 AND I-240. BEFORE TAKING THE TIRE OFF OF THE VEHICLE, I TOOK PICTURES OF THE REMAINS OF THE TIRE. DO YOU HAVE AN INTEREST IN THESE PHOTOGRAPHS? (DOT NUMBER: V611B1A TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732965September 30, 2000
TIRES:TREAD/BELT
TREAD CAME LOOSE FROM TIRE DURING NORMAL OPERATION. TREAD BEATUP THE BOTTOM OF THE CAR AND DAMAGED THE REAR HEATER CORE AND SUPPLY HOSES. IT KNOCKED THE MUFFLER UP AND DAMAGED THE OUTSIDE OF THE BODY. WE HAD TAKEN THE CAR TO A FIRESTONE TIRE COMPANY AND HAD THE TIRES CHECKED AND WAS TOLD THEY HAD NEVER SEEN THESE TIRES HAVE A PROBLEM. THE PROBLEM HAPPEND WITHIN ONE WEEK. THE CAR HAD TO BE TOWED 50 MILES TO THE DEALERSHIP AND REPAIRS OF OVER $2000.00 HAD TO BE MADE. THERE WER NO INJURIES TO PASSANGERS. (TIRESIZE: LT24575R16)( DOT NUMBER: TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732669September 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM
WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE..PAINT DEFECTS, ELECTRICAL COMPONENT FAILURES, TRANSFER CASE FAILURE, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871425September 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WEAR OF BRAKE ROTORS. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871207September 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER APPLIED BRAKES AND PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. BRAKES FELT LIKE A SPONGE. VEHICLE DIDN'T STOP AT WILL, AND THERE WAS HESITATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554892September 20, 2000
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DASH CRACKED, WAS REPAIRED AND CRACKED AGAIN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731974September 20, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WITH MY CAR WAS EVIDENT FOR CLOSE TO A YEAR. THE CAR WOULD BUCK OR HESITATE WHEN ENTERING INTO TRAFFIC FROM A STOPPED POSTION. IT WENT FROM OCCASIONALLY HAPPENING TO OCCURRING MANY TIMES A DAY. IT WAS NOT ACKNOWLEDGED BY THE DEALERS MECHANICS UNTIL THEY DROVETHE CAWR AND IT HAPPENED TO THEM. I WAS ALMOST INVOLVED IN A VERY SERIOUS ACCIDENT WITH A TANKER TRUCK AS I PULLED OUT OF A COFFEE SHOP PARKING LOT. I HAD MY TWO YOUNG CHILDREN WITH ME. I WENT TO MAKE A LEFT TURN OUT OF THE LOTAND THE CAR MOVED FORWARD, THEN HRSITATED/BUCKED AND THE I COULD FEEL THE TRANMISSION CATCH AND THE CAR PROCEEDED. HAD THE TRANMISSION LET GO, AS THE MECHANICS TOLD US WAS A REAL POSSIBILITY, I WOULD HAVE BEEN BROAD-SISED BY THE TANKER TRUCK. AND THE ACCIDENT WOULD HAVE APPEARED TO BE CAUSED BY ME FOR PULLING OUT INTO TRAFFIC. I HAVE TALKED WITH OTHER SUBURBAN OWNERS AND HAVE HEARD TOTHERS COMPLAIN ABOUT THETRANMISSION. PLEASE LOOK INTO THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732011September 20, 2000
TIRES
WE HAD A TIRE BLOWOUT ON A VACATION (7/6/00) ON NEW YORK STATE THRUWAY;SIX CHILDREN AND WIFE WERE IN CAR AT 55 MILES PER HOUR; I WAS ABLE TO SAFETY GET CAR TO SIDE OF ROAD. MY DEALER REPLACED TIRE WITH MATCHING TIRE. IT TURNS OUT ALL TIRES ARE THE RECALLED FIRESTONE TIRES VERIFIED BY A FIRESTONE DEALER. I AM ON A WAITING LIST FOR REPLACEMENTS. I AM UPSET BECAUSE I HAVE SEEN SAME TIRES ON OTHER SUBURBANS AROUND MY AREA AND ALL THE FUSS IS ABOUT FORD. A SLOWER REACTION ON MY PART COULD HAVE MEANT MY 6 CHILDREN HURT. THOUGHT I WOULD FINALLY REPORT TO SOMEBODY FOR RECORD. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870874September 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731578September 15, 2000
AIR BAGS:FRONTAL, STRUCTURE:BODY:DOOR
AIRBAGS FAILED TO DEPLOY ON FRONTAL INTERSTATE SPEED IMPACT. DEALER DISCLAIMED SERIOUSNESS. DOOR LOCKS WOULD LOCK AUTOMATICALLY, WITHOUT ANY ADULT IN THE CAR... HOWEVER, THERE WERE CHILDREN IN CAR SEATS IN BACK. KEEP SPARE SET OF KEYS IN HAND AT ALL TIMES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#554633September 14, 2000
TIRES:TREAD/BELT
TWO OF THE FIRESTONE TIRES EXPERIENCED TREAD SEPARATION. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731449September 14, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DRIVING FREEWAY SPEEDS WITH CRUISE CONTROL ON. VEHICLE STARTED TO DRIFT RIGHT W/O TURNING WHEEL. VEHICLE SWERVED RAPIDLY BACK AND FORTH. HIT LEFT MEDIAN BARRIER & SHOT ACROSS 4 LANES. CRASHED INTO RIGHT CEMENT BARRIER HEADON. SUV TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#6900233September 12, 2000
TIRES:TREAD/BELT
V1 WAS DRIVING AND FRONT DRIVER TIRE BLEW OUT. THE TIRE IS A FIRESTONE ATX TIRE. (CLAIM# 43-R546-775) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870172September 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES THE PEDAL GOES ALL THE TO THE FLOOR, PEDAL IS SOFT. THIS INCIDENT HAPPENED INTERMITTENTLY. SHE WAS TRAVELING ON THE HIGHWAY AND ANOTHER VEHICLE JUMPED IN FRONT OF HER ,AND SHE COULDN'T STOP IN TIME. AND WAS HIT FROM BEHIND. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#870212September 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM IS WEARING OUT EXCESSIVELY. WOULD PULL TO THE RIGHT WHEN APPLIED. TOOK VEHICLE TO DEALERSHIP & HAD THE PEDAL REPAIRED. BRAKES WERE REPAIRED AT LEAST 4 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730576September 7, 2000
POWER TRAIN:AXLE ASSEMBLY
APARENTLY THE REAR AXLE BROKE CAUSING THE VEHICLE TO GO OUT OR CONTROL HITTING ANOTHER VEHICLE,CAREENING OFF THE ROAD AND ROLLING OVER COMING TO REST ON ITS TOP. MY WIFE THE DRIVER SUFFERED HEAVY BRUSIES,CUTS AND BUMPS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#869667September 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXCESSIVE WEAR OF FRONT ROTORS AND PADS, CAUSING VEHICLE TO VIBRATE WHEN BRAKES ARE APPLIED. DEALER NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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