Chevrolet Suburban Complaints (2011)

235 consumer complaints on file.

#11222272June 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187385March 17, 2019
AIR BAGS
RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183056February 28, 2019
AIR BAGS
TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182139February 23, 2019
AIR BAGS, STRUCTURE:BODY, VISIBILITY/WIPER
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166200January 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166159January 9, 2019
UNKNOWN OR OTHER
2011 CHEVY SUBURBAN WITH @110,000 NEEDS LIFTERS REPLACED. SEEMS TO BE A COMMON COMPLAINT WITH CHEVY AND GMC OWNERS. CONSISTENT PROBLEM WITH THESE CARS/SUV/TRUCKS. WHILE DRIVING ON I95 STOP CAR MESSAGE CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156744December 7, 2018
UNKNOWN OR OTHER
IN EARLY 2018, WE NOTICED A VERY SMALL CRACK IN THE DASHBOARD JUST ABOVE THE STEERING COLUMN COWLING AND DISCUSSED SAME WITH OUR DEALERSHIP. WE WERE TOLD THEY'D CALLED GM AND THEN ADVISED US THAT WE'D NEED TO PAY $800 AND THEY'D PICK UP THE REST. KNOWING THIS WAS NOT OUR FAULT AND HAD TO BE A DEFECT, WE REFUSED AND HAVE BEEN TRYING TO GET THE PROBLEM RESOLVED. SINCE THAT TIME, THE CRACK HAS NOW RUN TO BE SEVERAL INCHES LONG. THE DEFECTIVE DASHBOARD IS A SAFETY RISK. GM HAS KNOWLEDGE OF THE DEFECTIVE DASHBOARDS AND HAS DONE NOTHING TO RESOLVE THE ISSUE. GM HAD DEFRAUDED THEIR CUSTOMERS WITH UNFAIR AND DECEPTIVE CONDUCT AND HAS CONTINUED TO SELL/REPLACE DEFECTIVE PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156445December 5, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY AT ABOUT 60 MPH, MY SUBURBAN STARTED TO STALL WITHOUT WARNING, NO LIGHTS APPEARED ON MY DASH. LOCKS, RADIO AND FRONT LIGHTS STARTED TO GO OFF AND ON AND A COMPLETE LOSS OF ACCELERATION HAPPENED. WHEN COMPLETELY STOPPED THE ISSUE RESOLVED. STILL NO INDICATORS OF ANYTHING WRONG ON MY DASH, PROCEEDED TO MOVE THE CAR OUT OF THE FREEWAY AND THE SAME THING HAPPENED. MINUTES LATER THE CAR ACTED NORMAL AGAIN. THIS COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152330November 18, 2018
UNKNOWN OR OTHER
THE DASHBOARD ON MY VEHICLE IS CRACKING IN TWO DIFFERENT PLACES. ONE AREA IS RIGHT IN FRONT OF THE DRIVERS SEAT AND THE OTHER IS IN FRONT OF THE PASSENGERS SEAT WHERE THE FRONT AIRBAG IS LOCATED. I JUST NOTICED THIS PROBLEM ON NOVEMBER 18, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151153November 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150989November 12, 2018
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149515November 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144393October 31, 2018
UNKNOWN OR OTHER
DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140805October 17, 2018
UNKNOWN OR OTHER
CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133555October 5, 2018
UNKNOWN OR OTHER
WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11130589September 21, 2018
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122994August 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119298August 11, 2018
STRUCTURE:BODY
INTERIOR DASH BOARD IS CRACKING NEAR AIR BAG, SEVERAL PLACES ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118317August 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN DRIVING THE VEHICLE THE ELECTRIC WILL FLICKER AND THEN THE SERVICE TRACTION CONTROL LIGHT WILL APPEAR ON THE DASH. THIS HAPPENS WHEN DRIVING, PARKING AND STARTING THE ENGINE. UNABLE TO TURN OFF THE LIGHT WITH THE BUTTON ON THE DASH BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113562July 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY VEHICLES ENGINE SHUTS OFF WHILE DRIVING. ALL ELECTRICAL IN THE CAR INCLUDING POWER DOOR LOCKS START TO OPEN AND CLOSE WHEN ENGINE SHUTS OFF AND POWERS BACK ON. EXTREMELY UNSAFE ESPECIALLY WHEN DRIVING WITH ALL MY CHILDREN IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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