Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#755968December 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TRUCK PULLS HARD TO LEFT WHEN BRAKING HAS HAD TSB 990524001A PERFORMED DID NOT CHANGE ANYTHING I HAVE CONTACTED GM IN DETROIT AND RECEIVED NO HELP I HAVE SINCE DISCOVERED THAT THIS IS A VERY COMON PROBLEM ON 3/4 TON SUBURBANS AND CANNOT BELIEVE THAT A MANUFACTURER HOLDS NO RESPONCEABILITY TO REPAIR SUCH A DANGEROUS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000636December 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHILE DRIVING BRAKE SHOES OVERHEATED AND BRAKE FLIUD BOILED. VEHICLE WOULD NOT STOP UPON APPLYING BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898499October 30, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE STARTED UP INTERMITTENTLY WHEN CONSUMER PUT KEYS INSIDE OF IGNITION SWITCH. THERE WAS NO WARNING LIGHT ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753875October 30, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FINALLY AT THE END OF THIS FORM I GET TO DESCRIBE THE PROBLEM. THE NHTSA, HOWEVER, HAS ALREADY RECEIVED SEVERAL OTHERCOMPLAINTS ON THIS MATTER AND OPENED AN INVESTIGATION AND COMPLETED IT. I SIMPLY WANTED TO FIND OUT THE RESULTS OF THE INVESTIGATION THAT WAS CONDUCTED. THE PROBLEM CONCERNS THE SEVERE ERRATIC STEERING ON MY 1999 CHEVY SUBURBAN. THESE VEHICLES ARE DANGEROUS AND I HOPE SOMETHING WAS DONE TO DRAW ATTENTION AND SOLVE THE PROBLEM.. I HAVE THE SAME PROBLEM AS THE MANY OTHER CONSUMERS HAD THAT COMPLAINED. HOW DO I FIND OUT WHAT TO DO OR HOW TO REPAIR THE PROBLEM???NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753436October 19, 2001
SEATS:FRONT ASSEMBLY:RECLINER
WE PURCHASED THIS VEHICLE IN MARCH OF 2001. THE SEAT LATCH THAT SLIDES THE SEAT FORWARD BEGAN TO GIVE US PROBLEMS. WE TOOK THE CASING OFF OF THE BASE OF THE SEAT AND FOUND THAT THE RELEASE LEVER HAD BEEN WORN TO THE POINT THAT IT NO LONGER RELEASES THE SEAT TO SLIDE FORWARD. IN THE EVENT OF A EMERGENCY I WOULD NOT BE ABLE TO GET MY CHILDREN OUT OF THE REAR SEAT OF THE CAR QUICKLY. CAR EASILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897898October 17, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING BRAKES WENT OUT. CONSUMER WAS ABLE TO STOP VEHICLE WITH EMERGENCY BRAKES. BATTERY ACID LEAKED ON BRAKE LINE AND BURNT A HOLE IN IT. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753287October 16, 2001
AIR BAGS:FRONTAL
60 MPH CROSS WIND BLEW THE SUBURBAN HEAD ON INTO THE CONCRETE MEDIAN. THE VEHICLE SPUN 360 DEGREES, WENT INTO THE DITCH, THE FRONT END HIT AGAIN THE VEHICLE WENT UP THE OTHER SIDE OF THE EMBANKMENT AND STOPPED IN A FIELD. ENTIRE FRONT END OF THE FRAME NOT REPAIRABLE, THE REAR PORTION OF THE FRAME BENT INTO A DIAMOND SHAPE. FRONT CROSSMEMBER BENT AND ENGINE MOVED UPWARDS AT A 10 DEGREE ANGLE. AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#753224October 14, 2001
TIRES:TREAD/BELT
I WAS DRIVING DOWN THE STREET PULLING MY BASS BOAT. I NOTICED A "ROUGH" RIDE ALL OF A SUDDEN. I PULLED OFF THE ROAD AND CHECKED MY TIRES. I EXPERIENCED A TREAD SEPARATION ON MY LEFT REAR TIRE. TIRES HAD BEEN MAINTAINED AT REQUIRED PRESSURE AND ROTATED REGULARLY. FIRESTONE MANAGER REPLACED TIRE AS DEFECTIVE. HE STATED HE HAD SEEN THESE TIRES SEPARATE BEFORE BUT NONE AFTER THEY WERE REDESIGNED. THIS WAS A REDESIGN TIRE SUPPLIED AS ORIGINAL EQUIPMENT. REPLACEMENT WAS SAME TYPE OF TIRE. I DO NOT FEEL SAFE DRIVING ON THESE TIRES. FIRESTONE HAS A BAD REPUTATION NOW FOR TIRE SEPARATION.*AK (TIRESIZE: 245/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752932October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES FAILED TO ENGAGE AT 40 MPH. I STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE AND BEGAN PUMPING THE BRAKES. THIS HAS HAPPENED 4+ TIMES. DEALER SAID IT WAS NORMAL. ENGINE MISFIRES ON ALL EIGHT CYLINDERS, THIS IS ALSO NORMAL PER DEALER. STEARING JUMPS WHEN TURNING THEY HAVE TRIED TO FIX IT AND IT IS A LITTLE BETTER. AFTER DEALER TRIED TO FIX VEHICLEL I LOST ABOUT 2 MPG AND HAD A REDUCED AMOUT OF POWER. VEHICLE FAILED EMMISSIONS TEST AND DEALER SAID HE WOULD PASS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897214October 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS HAVE BEEN GROUNDED THREE TIMES, AND HAVE BEEN CHANGED ONCE. DEALER HAS BEEN CONTACTED.PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896346September 14, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 30-35 MPH VEHICLE HIT A FIRE HYDRANT, THEN A TREE. NEITHER AIRBAG DEPLOYED, NO INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. IMPACT WAS MIDDLE OF FRONT OF VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785605September 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY:DOOR, POWER TRAIN:MANUAL TRANSMISSION
BRAKES SQUEAL, THE MASTER CYLINDER WAS REPLACED WHICH HELPED FOR A SHORT PERIOD OF TIME, AND THE PROBLEM HAS REOCCURED, THE BRAKES STOP SUDDENLY JUST ABOUT THROWING THE PASSENGERS THROUGH THE WINDSHIELD, DEALER INFORMED CONSUMER THAT MUD AND DIRT ARE CAUSING THE PROBLEM AND CAN NOT SEEM TO KEEP IT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751793September 6, 2001
TIRES
THE FIRST PROBLEM THAT I HAD WITH THESES TIRES WAS BACK IN JULY OF 2000. ON BOTH OF THE FRONT TIRES THE BELTS HAD BROKEN AT THAT TIME THE TRUCK HAD ABOUT 12,000 MILES ON IT. THE PROBLEM WAS CAUGHT BEFORE ANY SEPARATION HAD HAPPENED. THEN ON 8/17/01 I WAS DRIVING ON I215 AND THE TRUCK PULLED HARD TO THE RIGHT AND THERE WAS A LOUD BANG. I BROUGHT THE TRUCK BACK UNDER CONTROL AND PULLED OVER TO THE SHOULDER AND GOT OUT. I WALKED AROUND TO THE FRONT RIGHT SIDE AND THE TIRE HAD SEPARATED, IT DIDN'T GO FLAT. THEN EXACTLY A WEEK LATER I HAD THE LEFT FRONT TIRE BLOWOUT. THIS TIRE WAS IN PIECES. AFTER THE FIRST SEPARATION I CALLED FIRESTONE AND WAS TOLD TO TAKE IT TO A FIRESTONE DEALER IN MY AREA TO HAVE THE REST OF THE TIRES LOOKED AT. I DID THAT I TOOK IT TO TED WIENS ON WARM SPRINGS. AT THAT TIME I SPOKE WITH COURTNEY HE CAME OUT LOOKED AT THE FIRST TIRE AND SAID SINCE I WAS CLAIMING PRODUCT LIABILITY FOR THE DAMAGE TO MY TRUCK HE SAID ALL HE WOULD DO IS REPLACE THE TIRE AND NOTHING MORE. I ASKED HIM TO PLEASE LOOK AT THE OTHERS HE TOLD ME THERE WAS NOTHING MORE HE COULD DO. SO I LEFT BOUGHT THE TIRE SOMEWHERE ELSE AND HAD IT MOUNTED AND THE OTHERS CHECKED. I WAS TOLD AT THAT TIME THE TIRES SEEMDED FINE NO SIDWALL DAMAGE AND PLENTY OF TREAD. THEN I HAVE THE 2ND SEPERATION. I WENT BACK TO TED WIENS AND SPOKE TO THE OWNER CARLOS. HE TOOK THE TRUCK TO THE BACK LOOKED AT THE REMAING 2 TIRES SAID THE TREAD WAS AT 10/32 NO SIDE WALL DAMAGE AND CALLED FIRESTONE. FIRESTONE TOLD HIM SINCE THE TIRES HAD NO CRACKING THEY WOULD DO NOTHING. HE DID REPLACE THESE TIRES FOR ME. FIRESTONE WOULD NOT. I FEEL LET DOWN BOTH BY FIRESTONE AND CHEVROLET. I HAD NO CHOICE AS TO WHAT KIND OF TIRES WOULD BE ON THE TRUCK WHEN I BOUGHT IT. NEITHER ONE IS NOW TO EAGER TO HELP ME. I HAVE $5,000.00 IN DAMAGE TO A LEASED VEHICLE AND NO ONE WILLING TO STEP UP AND HELP.*AK (DOT NUMBER: V611B1A468 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895687September 4, 2001
TIRES
WHILE DRIVING ABOUT 70MPH LEFT FRONT TIRE BLEWOUT. SIDEWALL BLEWOUT, AND PART OF TREAD CAME OFF. HAD NOT CALLED GOODYEAR. TIRE SIZE P245/75R16. *AK GOODYEAR TIRE, 38 PSI, CONSUMER STATES THE ROAD WAS DRY AND THERE WAS NO DEBRIS ON THE ROAD. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895560August 30, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS PARKED AND RUNNING INSIDE OF GARAGE. HEARD A NOISE AND ENGINE ROARED UP, AND VEHICLE TOOK OFF AND WENT THOUGH CONSUMER'S LIVING ROOM AND KITCHEN. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895279August 28, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CIRCUIT BOARDS FOR BOTH BRAKE LIGHTS HAVE OVERHEATED AND CAUSED PLASTIC SOCKETS THAT BULBS WERE IN TO MELT. DEALERSHIP HAS EXAMINED VEHICLE. *AK CONSUMER WAS INFORMED BY THE SEALER PARTS DEPARTMENT THAT OVER 400 OF THESE HAVE BEEN SOLD, CONSUMER STATES THAT THIS IS AN INDICATION OF A DESIGN FLAW. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895202August 27, 2001
TIRES:SIDEWALL
WAS SLOWING DOWN TO MAKE A TURN AND HEARD A NOISE. PULLED OVER AND STOPPED VEHICLE. GOT OUT /CHECKED TIRES , AND NOTICED RIGHT REAR TIRE SIDEWALL HAD BLOWNOUT FROM INSIDE OUTWARD. TREAD REMAINED INTACT ON TIRE. NOT ORIGINAL EQUIPMENT. FIRESTONE, WILDERNESS HT, P23575R15 WITH 14,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751092August 24, 2001
SUSPENSION:FRONT
TIRE AIR PRESSURE CHECK 4 DAYS BEFORE, 55PSI FRONT 80 REAR, HOT DESERT ROAD, PULLING 14FT TRAILER, FELT VIBRATION CHECKED TIRES 2 TIMES COULD NOT SEE DEFECT, FELT PROBLEM FRONT END OF CAR VIBRATION NOT FELT AT 50 TO 55. *AK (DOT NUMBER: V611BTA289 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751094August 24, 2001
TIRES
NOT TOWING TRAILER, FELT VIBRATION PULLED OVER TO CHECK TIRE COULD NOT SEE DEFECT WENT 3MILES TIRE SHOP, TIRE SEPARATION, I HAD BLOW OUT ON ANOTHER SUBURBAN 1 WEEK BEFORE I KNEW WHAT WAS HAPPENING BEFORE TIRE BLEW, TIRE REPLACE WITH ANOTHER FIRESTONE AT DEALER IN PALMDALE CALIF.*AK (DOT NUMBER: NA TIRESIZE: LT24575R4S)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750853August 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE STALLS/ELECTRICAL RESETS WHEN ENGAGING REVERSE OR DRIVE REGARDLESS IF VEHICLE IS COLD OR HOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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