Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10068638April 21, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FUEL PUMP WIRES OVERHEAT WHEN THE WEATHER IS WARM. AS A RESULT THE VEHICLE BECOMES INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066044April 13, 2004
PARKING BRAKE, PARKING BRAKE:CONVENTIONAL:MECHANICAL
PARKING BRAKE FAILURE - 2001 CHEVROLET SUBURBAN DURING STATE INSPECTION (TEXAS) APPARENT CAUSE OF PARKING BRAKE FAILURE IS DUE TO MISALIGNMENT OF PARKING BRAKE SHOE. CHEVROLET HAS REDESIGNED THEIR THE RETAINING CLIP WHICH HOLDS THE PARKING BRAKE SHOE IN PLACE. THE REDESIGNED CLIP DOES NOT ALLOW THE PARKING BRAKE SHOE TO FLOAT OR MOVE INSIDE THE ROTOR OF THE REAR PARKING BRAKE ASSEMBLY. IN THIS CASE THERE WAS ABNORMAL WEAR TO THE INSIDE OF THE PARKING BRAKE ROTOR ON THE DRIVER'S SIDE AS WELL AS ABNORMAL WEAR ON THE PARKING BRAKE SHOE. THERE WAS NO NOTICEABLE WEAR ON THE PASSENGER'S SIDE REAR BRAKE ROTOR OF PARKING BRAKE SHOE. CHEVROLET HAS ISSUED A TECHNICAL BULLETIN TO ITS DEALERS WHICH ADDRESSES THE PARKING BRAKE SHOE COMING INTO CONTACT WITH THE ROTOR WHEN THE PARKING BRAKE IS NOT ENGAGED OR SET. THE FIX IS THE REDESIGNED CLIP WHICH REPLACES THE OLD CLIP. IN OUR CASE, WE DO NOT USE THE PARKING BRAKE ON A REGULAR BASIS (IF AT ALL) AND THE PROBLEM WAS FOUND DURING A NORMAL ROUTINE STATE INSPECTION (TEXAS) - AS IT FAILED TO PASS THE TEST DUE TO THE PARKING BRAKE NOT HOLDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062665March 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAD A 2001 CHEVY SUBURBAN WITH AN OIL CONSUMPTION PROBLEM. IT USED 1 TO 2 QUARTS OF OIL EVERY 2000 MILES. AFTER SEVERAL COMPLAINTS TO THE DEALER AND GM I WAS FORCED TO FILE A LAWSUIT WHICH WAS HEARD BY AN ARBITRAITOR. I WAS AWARDED FULL MSRP VAULE OF THE VEHICLE WHILE GM MAINTAINED THEIR POSITION THAT NOTHING WAS WRONG EVEN AFTER FAILING THEIR OIL CONSUMPTION TEST. I NOW HAVE A 2002 2500 SUBURBAN WITH NO PROBLEMS. THE ENGINE IN THE 2001 1500 SUBURBAN HAS AN OIL CONSUMPTION PROBLEM !!! DEALER STILL REFUSES TO REFUND EXTENDED WARRANTY MONIES . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063357March 17, 2004
STEERING
WHILE DRIVING AT 25 MPH CONSUMER HEARD A POPPING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THEN, THE CONSUMER WAS UNABLE TO STEER. CONSUMER WAS ABLE TO SPIN THE STEERING WHEEL ON THE COLUMN WITHOUT TURNING THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062106March 13, 2004
PARKING BRAKE
I RECENTLY TOKK MY 2001 CHEV SUBURBAN TO THE DEALERSHIP FOR MISC REPAIRS. ONE OF WHICH WAS THAT THE EMERGENCY/PARKING BRAKE NO LONGER HELD THE VEHICLE AT ALL. EITHER IN FORWARD OR REVERSE. ONE DAY I WENT TO USE IT AND IT DIDN'T WORK AT ALL. HOW LONG HAD IT BEEN THIS WAY? I RARELY, IF EVER, USE THE PARKING BRAKE SO I ASSUMED IT WAS BROKEN AND WOULD BE COVERED UNDER WARRANTY SINCE THE VEHICLE IS ONLY 2.5 YEARS OLD AND ONLY HAS 18,900 MI. THE DIAGNOSIS WAS THAT THE PARKING BRAKE NEEDED "ADJUSTMENT" AND THIS WAS A NORMAL WEAR CONDITION AND WOULD COST ME $65. I FELT I HAD NO CHOICE TO NOT HAVE MY BRAKES WORK, SO I COMPLIED. IT WAS SUGGESTED BY THE SERVICE ADVISOR TO USE IT MORE OFTEN AND THAT WOULD KEEP IT IN ADJUSTMENT? I FEEL THERE IS SOMETHING WRONG WITH THIS BRAKE OR VEHICLE DESIGN, ESPECIALLY AFTER READING OTHERS COMPLAINTS ON THIS WEBSITE. I HAD MY PREVIOUS VEHICLE FOR 11 YEARS AND 90K MILES AND NEVER HAD AN ISSUE WITH A PARKING BRAKE. THIS IS NOT SOMETHING THAT YOU CAN AFFORD TO GO TO USE AND FIND OUT IT DOESN'T WORK! BASED ON THE NUMBER OF COMPLAINTS I URGE YOU TO LOOK INTO THIS DANGEROUS SITUATION - NOT TO MENTION COSTLY TO THE CONSUMER FOR NO REASON AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062108March 13, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I RECENTLY HAD THE FUEL PUMP UNIT REPLACED ON MY 2001 SUBURBAN FOR THE 2ND TIME. THE VEHICLE IS ONLY 2.5 YEARS OLD WITH 19,000 MILES. THIS IS A VERY DANGEROUS PROBLEM BECAUSE THE VEHICLE JUST SHUTS DOWN WHILE DRIVING AND WILL NOT RESTART. THIS MOST RECENT TIME I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE UPSLOPE OF A HWY BRIDGE. LUCKILY I WAS NOT REAR ENDED WHILE WAITING FOR ASSISTANCE. I FEEL THERE IS SOME TYPE DEFECT IN THIS PRODUCT. I EVEN ASKED THE SERVICE ADVISOR AT THE DEALERSHIP IF THIS IS A COMMON PROBLEM AND HE SAID YES. PLEASE INITIATE AN INVESTIGATION INTO THIS ISSUE. TO HAVE THIS PROBLEM 2X WITHIN 2.5 YEARS IS DANGEROUS AND UNREASONABLE. I SAW THE WARRANTY PAPERS AND IT COST OVER $500 EACH TIME TO REPLACE THE FUEL PUMP. WHEN IS IT GOING TO GO OUT NEXT? WHERE WILL I BE? AND WHO IS GOING TO PAY FOR IT WHEN THE CAR IS SOON OUT OF WARRANTY?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060670March 8, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHILE ATTEMPTING TO DEPART FROM PICKING UP OUT TRAVEL TRAILER, BOTH THE POWER STEERING AND BRAKES WENT OUT ON OUR 2500 4 WHEEL DRIVE SUBURBAN. THE ONLY THING THAT STOPPED THE SUBURBAN WAS THE TRAILER'S BRAKES. LUCKLY WE WERE STILL IN THE PARKING LOT AND THEREFORE GOING SLOW. UPON EXAIMINATION, I PULLED THE SURPINETINE BELT OFF AND THE POWER STEERING PULLY AND SHAFT CAME OFF. FROM WHAT I UNDERSTAND THE STEERING AND THE BRAKES ARE CONNECTED. THIS CAN ALSO HAPPEN WHEN THE BRAKE BOOSTER GOES OUT. THE GOOD THING IS THAT THIS NOT ONLY HAPPENED IN TOWN BUT NOT ON THE FREEWAY GOING DOWN A GRADE PULLING A 9,000 LBS TRAILER. I HAVE REPLACED THE POWER STEERING PUMP AND AM IN THE PROCESS OF HAVING THE BRAKES BLEED AS THEY DON'T "FEEL" RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060037February 29, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING AT HIGH SPEEDS (65 MPH), THE ELECTRICAL SYSTEM SHUTS DOWN WITHOUT WARNING. LOST OF ENGINE POWER, POWER STEERING, POWER BRAKES,ETC. THIS HAS HAPPENED TWICE IN 6 MONTHS. THE PROBLEM IS THE ECM-B FUSE BLOWING. THE DEALER SAYS THAT EVERYTHING CHECKS OUT AND THAT IT IS A RANDOM PROBLEM. I CAN'T IMAGINE PUTTING MY WIFE AND FOUR KIDS IN A CAR THAT SHUTS OFF WITH NO WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059951February 27, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE SMOKE STARTED COMING OUT OF THE CD/RADIO. WITHIN MINUTES THE SMOKE WAS SO THICK THAT OUR EYES WERE BURNING AND IT WAS DIFFICULT TO SEE AND BREATHE. BY THE TIME I GOT THE CAR OVER AND EVACUATED 5 KIDS AND A DOG, FIRE WAS ACTUALLY VISIBLE. THE FLAME WAS COMING OUT OF THE CD PLAYER.*AK
Crash:
No
Fire:
Yes
Injuries:
6
Deaths:
0
#10058887February 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FILLED TANK AND PARKED VEHICLE IN GARAGE. WHOLE HOUSE WAS PERMEATED WITH GAS FUME ODOR. FOUND A POOL OF GASOLINE BETWEEN THE DRIVER SIDE FRONT AND REAR DOORS. MECHANIC SAID THAT THE FUEL PUMP WIRE OVERHEATED AND MELTED AN ELECTRICAL CONNECTOR ALLOWING FUEL TO LEAK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058888February 24, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE LOST ALL POWER AT HIGHWAY SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058171February 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 CHEVROLET SUBURBAN 2WD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058172February 14, 2004
AIR BAGS
AIRBAG WARNING LIGHT COMES ON AND STAYS ON WHEN VEHICLE WAS AT IDLE. CAME ON 1 WEEK TO THE DAY THAT THE ABS MODULE SHORT-CIRCUITED AND FAILED RESULTING IN A $765.00 REOAIR BILL. VEHICLE IN OPERATION FOR ONLY 28 MONTHS WITH 45,000 MILES ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057067February 12, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, EQUIPMENT
@2001 CHEVY SUBURAN ABS MODULE WENT OUT AT 33,000 MILES. FIXED UNDER EXTENDED WARRANTY. WENT OUT AGAIN AFTER 35,000 ADDITIONAL MILES DEALER SAYS NOTICE IT HAPPENS ON THIS MODEL CAR BUT NOT RECALLED YET. COST ABOUT 1200 TO FIX. ABS LIGHT COMES ON AND STAYS. CAN HEAR MOTOR RUNNING EVEN WHEN CAR TURNED OFF. DRAINS BATTERY AND CAR WILLNOT START.MODULE HAD TO BE REPLACED BOTH TIMES. SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057069February 12, 2004
ELECTRICAL SYSTEM
BATTERY WARNING LIGHT COMES ON, VEHICLE ENGINE DIES. CAN BE RESTARTED IN A FEW SECONDS. HAS HAPPENED 2 TIMES IN 3 MONTHS.DEALER DIDNT RECTIFY PROBLEM,THEY ARE PUZZLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056953February 10, 2004
ELECTRICAL SYSTEM
WE HAVE A 2001 CHEVROLET SUBURBAN. STARTING IN SEPTEMBER 2003, WHEN THE GAS LEVEL GOT TO 1/2, THE GAS GAUGE WOULD DROP TO EMPTY AND THE LOW FUEL LIGHT WOULD GO ON, THEN THE LIGHT WOULD GO OFF AND THE GAS GAUGE WOULD GO BACK TO 1/2. THIS HAPPENED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 20, 2003. THEY SAID THEY TESTED, INSPECTED AND RETURNED THE VEHICLE TO ME ON OCTOBER 22, 2003. THEY SAID THEY COULD NOT FIND ANYTHING WRONG AND COULD NOT GET IT TO FAIL AGAIN. ON OCTOBER 26, 2003, THE SAME THING HAPPENED ONLY THE VEHICLE "SHUT DOWN" WITHOUT WARNING. IT COULD NOT BE RE-STARTED AND THE VEHICLE HAD TO BE TOWED TO A DEALERSHIP, THERE THEY" REPLACED PCMB FUSE BLOWN AND FUEL SYSTEM CIRCUIT HAD A SHORT TO GROUND, FOUND WIRES AT MODULE BURNED. THEY REPLACED FUEL MODULE, FUEL PUMP RELAY AND FUSES". ON JANUARY 12, 2004, THE VEHICLE AGAIN "SHUT-DOWN" WITHOUT ANY WARNING. IT RESTARTED IN ABOUT 20 MINUTES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY HAVE BEEN DRIVING IT FOR ABOUT FOUR WEEKS, BUT CAN FIND NOTHING WRONG WITH IT AND IT HAS NOT SHUT DOWN AGAIN. THEY HAVE NOT DONE ANYTHING TO FIX IT AS THE PROBLEM IS "INTERMITTENT" AND THE PROBLEM OF SHUTTING DOWN COULD NOT BE REPLICATED. THEY CAN FIND NO SPECIFIC CAUSE. THE DEALERSHIP WANTS ME TO PICK UP THE VEHICLE TOMORROW, FEBRUARY 12, 2004. THERE IS NO ADVANCE WARNING WHEN THE VEHICLE SHUTS DOWN CAUSING LOSS OF POWER TO BRAKES, STEERING AND ALL OTHER COMPONENTS. THIS IS A POTENTIALLY DISASTROUS PROBLEM, A VERY SERIOUS SAFETY ISSUE AND COULD BE LIFE THREATENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055935January 27, 2004
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED UNEXPECTEDLY. THE VEHICLE WAS BEING DRIVEN AT 65 MPH THEN SUDDENLY ACCELERATED TO 90 MPH. THE DRIVER HAD TO SHUT OFF ENGINE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE DRIVER WAS TOLD THERE WAS NO PROBLEM, HOWEVER THE MECHANIC SAID IT WAS TOO COLD. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054598January 21, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
ELECTRICAL: IF KEY IS TURNED TO ACCESSORY; AFTER APPROXIMATELY 10 MINUTES THE BATTERY IS DRAINED AND CAR WILL NOT START. THIS HAS BEEN GOING ON FOR 3 YEARS EVEN WITH A NEW BATTERY REPLACEMENT. ALSO, FREQUENTLY THE CLOCK DISPLAY WILL BE ON THE WRONG TIME AND LIGHTS FLICKER WHEN USING THE POWER WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070819January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, AIR BAGS
AFTER TAKING MY TRUCK IN FOR A COMPLETE FUEL SYSTEM CLEANING SERVICE, I STARTED TO HEAR A RATTLING SOUND EVERY TIME I TURNED ON THE AC. I TOOK IT BACK TO THE DEALERSHIP (CAPITAL CHEVROLET IN MONTGOMERY, ALABAMA) THINKING THAT THEY FORGOT TO TIGHTEN UP SOMETHING -- ONLY TO FIND OUT I NEED A NEW AC COMPRESSOR. I OVERHEARD THE SERVICE TECHNICIAN SAY THAT THERE IS A BULLETIN OUT ON THIS. I CALLED THE 800# BUT HAVE NOT GOTTEN A RESPONSE IN OVER A WEEK. I WAS TOLD BY 2 INDEPENDENT SERVICE MECHANICS THAT THIS IS A MAJOR PROBLEM WITH THAT THE SUBURBAN AND TAHOE!!! DECEMBER 2002. ATTEMPTED TO STOP SUDDENLY. BRAKES LOCKED AND THE CAR WENT INTO A TERRIBLE SKID. WAS UNABLE TO CONTROL THE BRAKES BY PUMPING. THE CAR EVENTUALLY SKIDDED OFF THE ROAD INTO A DITCH CAUSING TREMENDOUS FRONT-END DAMAGE. AIR BAGS NEVER DEPLOYED. CAR WAS GOING ABOUT 25 MILES/HOUR WHEN BRAKES WERE APPLIED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053053January 13, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CONNECTION CABLES-CABLES WIGGLE LOOSE AND CAR CANNOT BE STARTED. THIS HAS OCCURRED NUMEROUS TIMES IN THE PAST 4 MONTHS. THE DEALERSHIP STATES THAT THEY KNOW THIS IS A PROBLEM HOWEVER, THEY SAY THERE IS NO WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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