Chevrolet Suburban Complaints (1998)

216 consumer complaints on file.

#10172916November 8, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH ON NORMAL ROAD CONDITIONS AND APPLYING THE BRAKES UNDER NORMAL BRAKING CONDITIONS, THE BRAKES INCREASED IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THAT THE LEFT FRONT BRAKE SENSOR NEEDED TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED A NHTSA RECALL # 05V379000 REGARDING SERVICE BRAKES HYDRAULIC:ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172090October 29, 2006
ELECTRICAL SYSTEM:WIRING
BRAKE LIGHT AND TURN SIGNAL FAILURE. NO PERSONAL INJURY OR CRASHES AS OF YET. FAILURE OF CIRCUIT BOARD ON BACK OF TAILLIGHT HOUSING CAUSES THE BRIGHT FEATURE OF ASSEMBLY NOT TO WORK. (NO BRAKE LIGHT OR TURN SIGNAL). REPAIR CONSISTS OF TOTAL REPLACEMENT OF ASSEMBLY AT $50.00 EACH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168071September 12, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS QUIT AT VARIOUS TIMES. SOMETIMES WORK SOMETIMES NOT, SOMETIMES QUIT IN MIDDLE OF USE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152482March 11, 2006
EXTERIOR LIGHTING:TURN SIGNAL
EACH REAR TAIL LIGHT ASSEMBLY CIRCUIT BOARD HAD TO BE REPLACED. THESE OCCURRED AT DIFFERENT TIMES (APPROXIMATELY 6 MONTHS APART). NOW, ABOUT A YEAR LATER, THE RIGHT REAR NEEDS TO BE REPLACED AGAIN. THIS WAS FOUND DUE TO THE BLINKER AND BRAKE LIGHT FAILING, SO I SWITCHED THE BULB FROM THE OTHER SIDE, WITH THE EXACT SAME RESULTS, SO I KNOW IT IS THE CIRCUIT AND NOT A BAD BULB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143501November 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 1998 SUBURBAN HAD SAME REPAIR DONE ON THE ABS BRAKES THAT CURRENT RECALL IS OUT FOR 1999-2002 AND GM IS SAYING THE PART ON 99-2000 RECALL IS NOT THE PART ON MY 98 SUBURBAN. THE DEALERSHIP SAYS IT IS THE SAME RECALL PART AND THEY ARE REFUSING TO REIMBURSE ME FOR REPAIRS I PAID FOR BEFORE THE RECALL WAS ISSUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139750October 14, 2005
SERVICE BRAKES, HYDRAULIC
CATASTROHIC LOSS OF ENTIRE BREAKING SYSTEM DUE TO BURSTING OF BRAKE LINES WITHOUT PRIOR NOTICE; DEALER REQUIRED COMPLETE REPLACEMENT OF ENTIRE BRAKE SYSTEM OWING TO SERVELY RUSTED PARTS THROUGHOUT; MECHANICAL EMERGENCY BRAKE SYSTEM REQUIRED SEVERAL HUNDRED YARDS TO STOP VEHICLE; VEHICLE HAD BEEN REGULARLY SERVICED SINCE NEW WITH MOST RECENT SERVICE JUST 2 MONTHS BEFORE BRAKE SYSTEM FAILURE; HAD VEHICLE BEEN TRAVELING AT HIGHWAY SPEED POSSIBLE FATAL CONSEQUENCES; POSSIBLE ISSUE OF DESIGN/COMPONENT DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139449October 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER COMPLAINED ABOUT ABS BRAKES KICKING IN AT LOW SPEEDS. THE SERVICE BRAKES AND ABS WILL NOT HOLD WHEN THE ABS KICKS IN. THE PROBLEM HAS BEEN ON GOING SINCE NOVEMBER OF 2004. THE DEALERSHIP CLEANED AND GREASED THE BRAKES. THEY MACHINED THE ROTORS AND REPLACED THE LEFT UPPER ARM BUSHING. AND THEY CHECKED THE ABS SENSORS. THE PROBLEM RECURRED. WHEN SHE CONTACTED THEM THEY SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. IT STARTED GETTING WORSE IN JULY OF 2005. SHE TOOK VEHICLE TO THE DEALERSHIP AGAIN. THEY REPLACED THE SENSOR BUSHINGS AND AN IDLE ARM. THE PROBLEM IS STILL OCCURRING. SHE TOOK IT BACK TO THEM. THEY REPLACED TWO REAR DRUMS, THE SWAY BAR BUSHINGS, THE U JOINTS, AND T TIGHTENED THE TRANSFER CASE. HOWEVER, THE PROBLEM RECURRED. A RECALL FOR THE 2000 MODELS WAS ISSUED. WHEN SHE CONTACTED THE MANUFACTURER, THEY SAID THAT THIS MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO HAVE THE SERVICE BRAKES REPLACED BEFORE. THE DEALERSHIP REPLACED THE ROTORS AND THE PADS. THE CONTACT FELT THAT IT WAS A RESULT OF NORMAL WEAR AND TEAR. . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137959September 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM ON THE FRONT DRIVER'S SIDE WHEEL BEGAN HAVING FAILURES AT VERY LOW SPEEDS(UNDER 10 MPH) WHEN THE VEHICLE(1998 CHEVROLET TAHOE) WAS COMING TO A FULL STOP AT THE END OF THE DRIVE OR WHEN PULLING TO A STOP. THIS WAS OCCURRING OVER & OVER MORE MORE THAN A MONTH. I CONTACTED WHITE-ALLEN CHEVOLET IN DAYTON OHIO AND THE SERVICE MANAGER CONTACTED THE GM ZONE MANAGER AND GM WOULD NOT WARRANTY THIS REPAIR SAYING THAT MY VEHICLE DID NOT FALL UNDER THE RECALL YEARS FOR THIS PROBLEM EVEN THOUGH THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL ISSUED FOR THE SAME VEHICLE 1999-2002 ( MINE IS 1998). I FINALLY HAD TO HAVE IT DONE STRICTLY BECAUSE OF MY CHILDREN'S SAFETY THE DAY I MADE THE APPOINTMENT MY DAUGHTER AND I ALMOST GLIDED INTO TRAFFIC COMING TO A STOP WHILE TAKING HER TO SCHOOL. THE ZONE MANAGER RESPONSE TO OUR CLAIM WAS THAT MY VEHICLE WAS NOT PART OF THE RECALL AND THEY WILL NOT HAVE THE REPAIRS DONE AS PART OF THE RECALL EVEN THOUGH THE FAILURE IS THE SAME DEFECT ACCORDING TO THE SERVICE MANAGER. SERVICE WAS SUPPLIED ON 9/26/2005 AT WHITE-ALLEN SERVICE ORDER READS "CHECKED ABS SYSTEM RIGHT FRONT SENSOR FAILURE DUE TO LOW VOLTAGE OUTPUT ACTION TAKEN : REPLACED LEFT FRONT HUB AND BEARING PARTS: OWNER HAS THE OLD REPLACED PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137702September 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I EXPERIENCED THE BRAKING ISSUE DESCRIBED IN RECALL 05V379000. ON THE DATE BELOW, I NARROWLY AVOIDED A CRASH WITH CHILDREN IN THE VICINITY. THE VEHICLE HAS BEEN REGISTERED IN MN SINCE PURCHASE TO ME AS THE ORIGINAL OWNER. I HAVE EXPERIENCED THIS BRAKING ISSUE 3 OR SO TIMES OVER THE LAST YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135822September 8, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
1) NEAR CRASHES HAVE BEEN CAUSED BY AN ERRATIC CONDITION IN THE STEERING. CALLED GM NATIONAL CUSTOMER SERVICE NUMBER AND GAVE ALL INFORMATION AND WAS PROMISED SOMEONE WOULD CONTACT ME. (NEVER HAPPENED) 2 OTHER FAMILIES HERE IN ROCHESTER HAVE THE SAME VEHICLE AND THE SAME PROBLEM. 2) UPON TURNING THE STEERING WHEEL, THE WHEEL ITSELF SUDDENLY FREE-WHEELS SEVERAL INCHES. THIS RAPIDLY ACCELERATES THE DEGREE OF TURN AND MAKES THE DRIVER FEEL AS IF THEY HAVE LOST CONTROL AND THE ENTIRE VEHICLE OFTEN SWERVES OUT OF CONTROL. 3) I BROUGHT IT TO 2 DEALERS HERE IN ROCHESTER AND NEITHER WAS ABLE TO DETECT THE PROBLEM ON A TEST DRIVE. THE PROBLEM COMES AND GOES. WHEN IT HAPPENS, IT WILL SCARE THE LIVING OUT OF YOU, AND THE DRIVER ON THE OTHER SIDE OF THE ROAD. WE HAVE ALL BUT LOST CONTROL ON MORE THAN ONE OCCASION. A FRIEND OF MINE WHO ALSO HAS A SUBURBAN SAID HE HAD THE SAME PROBLEM AND FINALLY SOMEONE SUGGESTED REPLACING SOMETHING CALLED THE POWER STEERING ASSIST? WE HAVE A 98' SUBURBAN AND HAVE HAD IT SINCE IT WAS 7,000 MILES OLD. IT HAS A 350 AND IS AN LT AND HAS 3RD SEAT AND FOUR WHEEL DRIVE. I THINK THIS PROBLEM AFFECTS MOST IF NOT ALL SUBURBAN'S IN OUR YEAR CLASS. CHEVY IS NOT RESPONDING TO MY QUESTIONS. PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124196June 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SHAKE AND VIBRATE WHEN BRAKING. ON OCCASION, BRAKES FAILED AND PEDAL WENT TO THE FLOOR. MECHANIC INSPECTED FOUND "NO PROBLEM" WITH BRAKES. THE LAST INCIDENT WITH THE BRAKES RESULTED IN AN ACCIDENT WHEN MORE THAN ENOUGH DISTANCE WAS GIVEN FOR STOPPING.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10120643May 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
STOPPED ON ROADWAY TO PICK UP A PART THAT HAD FALLEN OUT OF THE TRUCK TRAVELING IN FRONT OF ME. I PUT MY 1998 CHEVY SUBURBAN IN PARK AND POPPED THE REAR HATCH. I REMEMBER HEARING THE REAR HATCH CLICK AND NOW REALIZE THAT THE HATCH WON'T RELEASE UNLESS THE TRUCK IS IN PARK. I WALKED BEHIND MY TRUCK TO PICK UP THE PART. AFTER I PICKED IT UP, I WAS KNOCKED DOWN BY THE FORCE OF MY TRUCK. THE TRUCK MUST HAVE SLIPPED OUT OF GEAR AFTER I'D PUT IT IN PARK. I RECENTLY READ ABOUT A SIMILAR INCIDENT IN THE LOCAL NEWSPAPER, WHERE THIS HAPPENED TO SOMEONE ELSE WITH THIS TYPE OF VEHICLE. THE TRUCK ROLLED OVER ME, AND I WAS TRAPPED UNDER IT. A MAN CAME AND DROVE THE TRUCK OFF ME. I SUFFERED A DEEP CUT TO THE BACK OF MY HEAD, THE MEAT WAS RIPPED OFF MY LEG, I SHATTERED THE T-12 VERTEBRA IN MY BACK AND THE DISKS ABOVE AND BELOW WERE COMPRESSED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10120509May 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL GOES DOWN OR GETS SPONGEY AT SLOW STOPPING SPEEDS UNDER 5 MPH. IT FEELS LIKE AN ABS EVENT IS OCCURING! NO ABS LIGHT COMES ON. INCIDENT OCCURS AT NEARLY EVERY STOP. STOPPING DISTANCE IS LONGER. IT FEELS LIKE THE VEHICLE IS NOT GOING TO STOP. IT IS NOT A SAFE SECURE FEELING WHEN COMING TO A STOP. I HAVE HEAR (ON THE RADIO) THAT THIS IS PROBABLEY THE SAME KIND OF PROBLEM OCCURING AS OCCURING ON 1999 TO 1005 VEHICLES. I BELIEVE MY VEHILCE SHOULD BE INCLUDED IN THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119107April 25, 2005
TIRES
1998 CHEVROLET SUBURBAN SUFFERED DAMAGE TO VEHICLE WHEN A BLOWOUT OCCURRED.*MR *JB *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10111813February 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTILOCK BRAKES ON MY 1998 CHEVROLET SUBURBAN ACTIVATE AT LOW SPEEDS .IF THIS CONDITION OCCURS WHERE STOPPING DISTANCE IS LIMITED A CRASH COULD OCCUR..THIS IS A FOR REAL SAFETY ISSUE AND IS DOCUMENTED IN NHTS ITEM NUMBER 10000062. NOTICED ON THE INTERNET SOMEONE POSTED IN ONTARIO CANADA THERE IS A GM RECALL FOR THE SPEED SENSORS AND CORROSION.. I CAN NOT BELIEVE A ISSUE INVOLVING BRAKES IS NOT ON A RECALL..... I ASKED A SERVICE MANAGER ABOUT THE PROBLEM I'M HAVING AND HE QUOTED THE SPEED SENSOR RIGHT AWAY...COME ON GM KNOWS THEY HAVE A PROBLEM....GOING TO TAKE THE VEHICLE TO GM NEXT WEEK AND ASK TO TALK TO THE ZONE MANAGER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111255February 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE DROVE ERRATICALLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER, AND MECHANIC DETERMINED THAT SUN GEAR REACTION SHELL NEEDED TO BE REPLACED FROM THE TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110227February 9, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
(1) DRIVING IN RAIN. (2) WIPER FAILURE. CONSEQUENCES ARE OBVIOUS! (3) STOP, OPEN HOOD OF VEHICLE, AND SMACK THE WIPER CONTROL! NOTE! DUE TO FACT THAT A FRIEND OF MINE HAS A 1996 GMC SIERRA TRUCK WHICH WAS RECALLED FOR THIS PROBLEM, I REFUSE TO PAY HUNDREDS OF DOLLARS TO HAVE IT FIXED! MY VEHICLE IS A 1998 (ORDERED IN 1997 BEFORE THEY HIT THE PRODUCTION LINE) CHEVROLET SUBURBAN. THE PROBLEM IS BAD SOLDER JOINTS ON THE BOARD! I AM AN EET BY DEGREE FOR 25 YEARS AND I KNOW THE PROBLEM WELL AND I ALSO KNOW THAT THE PROBLEM WITH MY FRIEND'S TRUCK AND MINE ARE THE SAME PROBLEM! I GOT ABSOLUTELY NO HELP FROM CHEVROLET CUSTOMER REPRESENTATIVES! THEY ACKNOWLEDGED THAT IT WAS INDEED THE SAME WIPER CONTROL AND COULD NOT EXPLAIN WHY THE RECALL CUTOFF STOPPED WHEN IT DID! BUT, THEY ALSO WOULD NOT GIVE ME A GUARANTEE THAT I WOULD NOT BE CHARGED TO HAVE IT FIXED! IF I HAVE AN ACCIDENT DUE TO THIS FAILURE, GMC WILL PAY THAT BLOODY MONEY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109951February 6, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
1998 CHEVY TAHOE WONT START, SPONTANEOUSLY. IT WILL TURN OVER, BUT WONT START. FIRST TIME IT HAPPENED WASN'T SURE WHAT WAS WRONG, TRIED IT AGAIN AFTER 10-15 MINUTES AND IT STARTED. I FIGURED IT WAS JUST COLD. SECOND TIME IT HAPPENED, IT WAS ABOUT 45 MINUTES BEFORE IT STARTED, AND I WAS TOLD BY THE GUY AT THE TIRE DEALER, THAT HIS AND A FRIENDS TAHOE HAD THE SAME PROBLEM, I SHOULD TAKE IT TO THE DEALER. I DID THIS AND WAS TOLD IT WAS THE THEFT DETERRENT MODULE. AFTER SEVERAL HUNDRED DOLLARS AND A RENTAL CAR FOR A WEEK I GOT THE TRUCK BACK. IT WAS ABOUT 2 MONTHS LATER, IT HAPPENED AGAIN. SAME THING, COUPLE HUNDRED DOLLARS, A RENTAL CAR FOR A WEEK AND I GOT IT BACK AFTER 3 DAYS. 3 DAYS LATER, THE SAME THING. I DO NOT HAVE MY TRUCK NOW, I HAVE A RENTAL AGAIN. I WAS TOLD I WOULD HAVE TO PAY FOR THIS AGAIN, BECAUSE IT IS A "....TOTALLY DIFFERENT SET OF CODES THAN READ THE FIRST COUPLE OF TIMES..." *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098653November 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I DRIVE A 1998 SUBURBAN AND MY HUSBAND DRIVES A 1997 GMC 2500 TRUCK. THE INTERIOR DOOR HANDLE (USED TO OPEN THE DOOR) HAS BROKEN THREE TIMES IN HIS TRUCK AND IT HAS DIFFICULTY CATCHING AND NEEDS TO BE REPLACED IN MY SUBURBAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095565October 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 1998 CHEVY SUBURBAN 2200 4WD. ON 7/10/00, AT 13.000 MI THE FRONT ROTORS AND PADS AND REAR SHOES WERE REPLACED BY THE DEALER. ON 9/13/00 AT 15,000 MI THE FRONT DISC PADS, MASTER CYLINDER PROPORTION VALVE AND CALIPER BRAKE HOSES WERE REPLACED PER SERVICE BULLETIN. ON 8/21/03 AT 22,500 MI I HAD THE FRONT ROTORS AND PADS REPLACED WITH FACTORY OEM PARTS. ON 10/11/04 AT 27,00 MI I HAD TO HAVE THE FRONT ROTORS CUT BECAUSE OF OVERHEATING OF THE ROTORS. ROTORS DISPLAYED HOT SPOTS. THERE SEEMS TO BE A SIGNIFICANT RECURRING PROBLEM/DEFECT WITH THE FRONT BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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