Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10596782June 6, 2014
STRUCTURE:BODY
DASH CRACKED WHILE SUBURBAN WAS SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592517May 19, 2014
STRUCTURE:BODY
INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10587090May 7, 2014
ELECTRICAL SYSTEM
THE VEHICLE INTERMITTENTLY EXHIBITS A DEAD BATTERY. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE HAS BEEN DRIVEN FOR HUNDREDS OF MILES OR NONE AT ALL. AT SEEMINGLY RANDOM TIMES, WE GO TO START THE VEHICLE AND THE BATTERY IS DEAD. WE HAVE HAD THE BATTERY, ALTERNATOR AND CABLES TESTED. ALL TESTED GOOD. WE ALSO NOTICE THAT AROUND THE SAME TIME THIS PROBLEM STARTED OCCURRING, THAT ENGINE NOISE COULD BE HEARD THROUGH THE VEHICLE SPEAKERS REGARDLESS OF WHETHER THE STEREO IS ON. THIS ALSO OCCURS AT INTERMITTENT INTERVALS. WE HAVE TAKEN TO THE DEALERSHIP AND THEY CANNOT REPRODUCE THE PROBLEM IN SHOP IN ORDER TO TROUBLESHOOT. PARASITIC DRAW TEST IS NEGATIVE DUE TO THE FACT THAT THE PROBLEM IS INTERMITTENT AND NOT CONSTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577312April 4, 2014
POWER TRAIN
THE FORWARD SPRAG UNIT BROKE WHICH ENDED UP NOT ONLY CAUSING THE VEHICLE TO COME OUT OF DRIVE WHILE WE WERE DRIVING BUT ALSO CAUSED SIGNIFICANT ENOUGH DAMAGE TO THE TRANSMISSION TO REQUITE AN ENTIRE REBUILD. FAULTY TRANSMISSIONS ARE A VERY COMMON ISSUE WITH THIS VEHICLE, AND THE TAHOE, YUKON AND BECAUSE THE COMPANY REFUSES TO BACK THEIR PRODUCTS AND RECALL THE ISSUE, IT ENDS UP BECOMING A HUGE FINANCIAL BURDEN ON A FAMILY. THANKFULLY THERE WAS NO ONE FOLLOWING DIRECTLY BEHIND US WHEN THIS HAPPENED OR IT COULD HAVE BEEN MUCH WORSE. CHEVROLET NEEDS TO TAKE NOTE AND STAND BEHIND THEIR PRODUCTS. CONSUMERS HAVE A RIGHT TO EXPECT A QUALITY VEHICLE THAT SHOULD LAST WELL BEYOND 100K MILES WITHOUT REQUIRING THIS KIND OF MAJOR REPAIR. NOTE THAT GM IS SO AWARE OF THIS SAFETY PROBLEM, THEY ACTUALLY UPDATED THEIR INPUT SPRAG ON LATER CARS TO MAKE THEM STRONGER. THATS RIGHT, THEY HAVE UPDATED THE COMPONENT BUT REFUSE TO RECALL THE ONES ALREADY IN VEHICLES THAT WERE WEAK. THE TRANSMISSION SHOP THAT REBUILT MY TRANSMISSION HAD THE EXACT SAME ISSUE ON THE VEHICLE THAT FOLLOWED MINE. THIS SEEMS TO BE A PATTERN WITH GM THAT THE NHTSA SHOULD LOOK INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567016March 4, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
LIKE TO PLACE A FORMAL COMPLAINT REGARDING THE OIL CONSUMPTION FOR 2007 CHEVY SUBURBAN AND THE HORRIBLE QUALITY OF VEHICLE. A FEW MONTHS AFTER PURCHASING THE VEHICLE THE TRANSMISSION GAVE OUT. I'VE BEEN HAVING PROBLEMS WITH OIL CONSUMPTION AND ITS HORRIBLE. I BELIEVE THAT CHEVY SHOULD STAND BEHIND THEIR PRODUCT AND DO A MASSIVE RECALLS FOR THESE VEHICLE. AGAIN, CHEVY SHOULD STAND BEHIND THEIR PRODUCT. THERE ARE SO MANY REVIEWS ABOUT THIS SAME PROBLEM. OBVIOUS THERE IS A PROBLEM. WILL NEVER BUY A CHEVY AGAIN NOR WILL I RECOMMEND CHEVY VEHICLES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565395February 22, 2014
STRUCTURE:BODY:DOOR
COATING ON INTERIOR DOOR HANDLES PEEL AND CAUSES CUTS ON HANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564169February 13, 2014
STRUCTURE:BODY:DOOR
JUST USING THE DOOR HANDLE TO GET INTO MY SUBURBAN ON THE PASSENGER SIDE LIKE ANY REASONABLE PERSON, NOT ROUGHLY OR BEARING WEIGHT, AND THE PLASTIC HANDLE BROKE AND PULLED OUT ON ONE END. SAME BREAKAGE OCCURRED WITH REAR DOOR AS WELL WHEN ONE OF MY CHILDREN WAS OPENING THE DOOR. MADE THE FOLKS AT OUR LOCAL CHEVROLET SERVICE SHOP AWARE WHILE HAVING MY OIL CHANGED AND THEY QUOTED A PRICE ~$245. NO OFFER TO HELP COVERING ANY PART AND THIS WAS WHILE MY FULL WARRANTY WAS STILL ACTIVE. THE FOLKS THAT WORK THERE ARE KIND AND HELPFUL. WHAT I AM TRYING TO CONVEY IS THAT I DON'T THINK THEY WERE BEING RUDE, IT WAS JUST NOT SOMETHING THEY WERE APPROVED TO COVER. I COULDN'T BELIEVE THAT SUCH A LUXURY VEHICLE WOULD HAVE PLASTIC HANDLES THAT BROKE OFF SO EASILY AND THAT FOR THE QUALITY AND REPUTATION THE COMPANY DOESN'T WANT THEIR PRODUCT TO LOOK LIKE A LUXURY PRODUCT. PEOPLE WILL BE SEEN DRIVING A VEHICLE WITH THEIR NAME ON IT AND THE DOOR HANDLES ARE HANGING OFF. IT WORRIES ME TO CONSIDER WHAT SAFETY ISSUES COULD ARISE IF SOMEONE WERE NOT ABLE TO GET INSIDE THE CAR IN AN EMERGENT SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563995February 12, 2014
ENGINE
I BOUGHT THIS VEHICLE USED, THE DAY I GOT IT HOME IT SUDDENLY HAD NO OIL PRESSURE. CHEVY DEALERSHIP PUT A "PATCH" ON ITS BOO-BOO AND SENT ME HOME. NOW AT 140,000 MILES I ONCE AGAIN HAVE NO OIL PRESSURE. CHEVY SAYS I NEED A NEW ENGINE AND OF COURSE I'M NO LONGER UNDER WARRANTY. APPROXIMATE COST $6,700. THIS VEHICLE LEFT ME STRANDED ON THE SIDE OF THE ROAD TWICE. I HAVE FOUND HUNDREDS OF COMPLAINTS OF THE EXACT SAME ISSUE (SAME YEAR, MAKE AND MODEL) I'M HAVING AND CHEVROLET HAS YET TO ISSUE A RECALL ON THIS DEFECTIVE MOTOR. THE COMPANY RETURNED CORRESPONDENCE WITH ME AND INFORMED ME THAT THEIR "CALCULATOR" SAYS THEY CANNOT OFFER ME ANY ASSISTANCE. I NOW HAVE A 4 MONTH OLD SON AND OVER A FOOT OF SNOW EXPECTED IN MY AREA OVER THE NEXT 24 HOURS. WHAT HAPPENS IF HE IS SICK AND I HAVE NO MEANS TO GET HIM TO A DOCTOR BECAUSE OF THIS ISSUE CHEVROLET WON'T OWN UP TO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561431January 25, 2014
AIR BAGS, STRUCTURE
THE DASHES OF ALL GM TRUCKS AND SUVS ARE CRACKING, BADLY. THEY'RE DESIGNED POORLY AND CRACK RIGHT AROUND THE PASSENGER AIRBAG DEPLOYMENT SECTION. IN THE EVENT OF AIR BAG DEPLOYMENT, IT WILL SEND JAGGED PLASTIC SHARDS TOWARDS THE OCCUPANTS. THIS IS COMPLETELY UNSAFE AND A SERIOUS HAZARD BUT GM REFUSES TO CORRECT THE ISSUE EVEN THOUGH IT HAS BEEN ACKNOWLEDGED, HENCE I AM FILING THIS COMPLAINT. IF YOU SIMPLY GOOGLE GM CRACKED DASH AND ENJOY ALL THE POSTS AND VIDEOS FROM FRUSTRATED AMERICANS. I HAVE 4 DAUGHTERS AND IT NOT RIGHT TO HAVE TO WORRY ABOUT ONE OF THE BEING INJURED BUT A FAULTY DASH PLEASE HELP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561211January 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE SMELLED A STRONG BURNING RUBBER ODOR. THE AIR BAG AND EMERGENCY BRAKE WARNING LAMPS ALSO ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING HARNESS WAS CHAFED AND BURNED NEAR THE LIFT GATE THAT EXTENDED TO THE FUSE BOX. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10560342January 17, 2014
STRUCTURE, AIR BAGS
DASH CRACKING AROUND PASSENGER AIRBAG. SUSPECT DEPLOYMENT COULD SEND SHOOT PLASTIC AT DRIVER AND PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558901January 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STRUCTURE, ENGINE
2007 CHEVY SUBURBAN WITH 5.3 AFM ENGINE. DRIVING DOWN FREEWAY AND TRACTION CONTROL, STABILINK AND ENGINE LIGHT COME ON. MISFIRING REAL BAD. AFTER GETTING IT TO SHOP THEY STATED NO COMPRESSION IN 2 CYLINDERS. WHEN TOLD SERVICE MANAGER HE STATED WHAT PROBLEM WAS RIGHT AWAY. THEN CONFIRMED IT. KNEW RIGHT AWAY BECAUSE IT IS COMMON PROBLEM. STATED PROBLEM DROPPED LIFTERS WHICH DAMAGED CAMSHAFT STEMMING FROM AFM SYSTEM. WOULD HAVE TO PAY TO TEAR DOWN ENGINE TO BE EXACT BUT WILL NEED A MOTOR EITHER WAY. THIS HAS BEEN A COMMON PROBLEM WITH THE OIL CONSUMPTION PROBLEM WITH THIS MOTOR. I HAD BEEN EXPERIENCING OIL CONSUMPTION FOR A LONG TIME. I WOULD BURN A QUART OF OIL DRIVING 1000 MILES ON LONG TRIPS. EVERY WEEK I'M A 1/4-1/2 QUART LOW. CHEVY SAYS THIS IS NORMAL AND DENIES THERE IS A PROBLEM BUT THIS IS FAR FROM NORMAL. THIS ALSO STEMS FROM AFM SYSTEM. AN 07 CHEVY SUBURBAN THAT HAS BEEN MAINTAINED SHOULD LAST MORE THAN 170,000 MILES AND CHEVY SHOULD STAND BY THEIR PRODUCT OF A KNOWN ISSUE. THERE HAVE BEEN FIXES BY CHEVY BUT NONE SEEM TO WORK. I NEVER FORMALLY FILED A COMPLAINT WITH CHEVY OR DID OIL CONSUMPTION TEST( BUT THEY WOULDN'T HAVE IT IF THERE WASN'T A PROBLEM. I HAVE JUST FOLLOWED ISSUE ONLINE WAITING FOR A FIX. BUT , MOTOR DIED FIRST. ALSO VEHICLE HAS A CRACKED DASH WHICH HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE WHICH CHEVY HAS SINCE REINFORCED THE PLACES IT CRACKS INDICATING THERE WAS A FLAW IN DESIGN BUT CHEVY REFUSES TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555274December 9, 2013
ELECTRICAL SYSTEM
BATTERY DRAINS REGULARLY REQUIRING JUMP START. VEHICLE WILL BE FINE FOR A PERIOD TIME (DAYS/WEEKS) AND THEN BE DEAD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547204October 8, 2013
SEAT BELTS, AIR BAGS, STRUCTURE:BODY:DOOR
THE DOOR HANDLES HAVE CUT THREE MEMBERS OF MY FAMILY BECAUSE THE METAL IS PEELING OFF OF THE PLASTIC. SEAT BELTS ARE FALLING APART AND AT LEAST 3 OF THEM DO NOT LATCH AT ALL. THIS IS VERY DANGEROUS. THERE DEFINITELY SHOULD BE A RECALL ESPECIALLY FOR THE SEAT BELTS. AIR BAG LIGHT IS CONSTANTLY ON AND THE DEALER OF COURSE WANTS TO "FIX" IT AND STATES THAT IF THERE IS A CRASH THAT IT MAY NOT WORK PROPERLY.........THIS AFTER I HAD THE TOP HALF OF THE ENGINE REBUILT DUE TO OIL CONSUMPTION PROBLEM. THEN THERE IS THE TIRE PRESSURE MONITOR WHICH APPARENTLY HAS ISSUES AFTER HAVING NEW TIRES PUT ON MY CAR. NOTHING BUT PROBLEMS WITH THIS HUNK OF JUNK. WILL NEVER BUY ANOTHER CHEVY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10543804September 16, 2013
ENGINE, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
OUR VEHICLE STARTED TO USE BETWEEN ONE QUART AND 2 QUARTS BETWEEN OIL CHANGES. AT SOMETIME BEFORE THIS THE HEATER STOPPED WORKING ON THE WINDSHIELD WASHER FLUID. THE DVD PLAYER STOPPED WORKING AROUND 75,000 MILES. AT 79,0911 MILES THE SERVICE AIR BAGS LIGHT CAME ON. WE ARE NOT NEW TO OWNING SUBURBANS. THIS IS OUR FIFTH ONE. WE HAVE ALWAYS BEEN HAPPY WITH THEM, BUT THIS ONE HAS WAY TO MANY THINGS THAT ARE NOT WORKING PROPERLY. WE WOULD LIKE TO HEAR FROM YOU REGARDING RESOLVING THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537622August 28, 2013
UNKNOWN OR OTHER
THE DASH PANEL HAS MULTIPLE CRACKS IN IT... 1 BY THE INSTRUMENT PANEL AND A LARGE ONE BY THE AIR BAG.... CHROME COVERED DOOR HANDLES HAVE SEPARATED AND ARE VERY SHARP... I HAVE ACTUALLY CUT MY FINGERS ON THEM.... THE DASH PANEL IS THE MAIN CONCERN... TAHOES, SUBURBANS, AVALANCHES FROM 2007 TO 2011 ALL HAVE THE SAME PROBLEMS... THERE ARE TENS OF THOUSANDS OF COMPLAINTS TO GM ABOUT THE PROBLEM BUT GM WILL NOT ACT..THE CRACKED DASH PRODUCES SHARP EDGES AND IF THE AIR BAG WERE TO BE DEPLOYED COULD POTENTIALLY SEND SHARP SHARDS OF PLASTIC INTO THE NECK AND FACE OF PASSENGERS IN THE FRONT SEATS.. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524699July 13, 2013
STRUCTURE
I HAVE A 2007 CHEVY SUBURBAN; I HAVE A CRACK IN MY HARD PLASTIC DASHBOARD THAT BEGINS WHERE THE DASH STARTS AT THE WINDOW AND EXTENDS FORWARD TOWARDS THE DRIVER SEAT HALF WAY UP THE CURVE WHERE THE SPEEDOMETER IS. APPARENTLY I AM NOT THE ONLY ONE REPORTING THIS. THERE IS REALLY NO GOOD FIX OUTSIDE OF GETTING A NEW DASHBOARD FOR A LOT OF MONEY. I AM NOT VERY HAPPY ABOUT SOMETHING THAT CRACKS, SUCH AS MY DASHBOARD THAT CANNOT BE FIXED AND MUST BE REPLACED. ALSO, THE CHROME IS PEELING OF BOTH FRONT INTERIOR DOOR HANDLES CAUSING SMALL MINOR CUTS. I FOUND A DOCUMENT ONLINE REGARDING THE DOOR HANDLES HAVING A PEELING CONDITION ON THE TOP SURFACE CAUSING THE CHROME TO PEEL (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM16537095/CSC-10033533-5986.PDF) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520359June 18, 2013
ENGINE
ENGINE OIL CONSUMPTION ISSUE. VEHICLE HAD BEEN TO BAYSIDE CHEVROLET IN PRINCE FREDERICK, MD SEVERAL TIMES FOR REPAIRS BUT NEVER FIXED. FINAL TIME WAS PISTONS AND RINGS REPLACED. 13 MONTHS AND 23000 MILES LATER THE ENGINE NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520116June 17, 2013
STRUCTURE:BODY
CHROME PEELING OFF OF INSIDE DOOR HANDLES HAS BECOME HAZARDOUS, WHICH CUT 2 OF MY FINGERS. I'M NOW AFRAID TO OPEN MY DOOR W/O GETTING CUT. PLEASE CONSIDER THIS AS A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10515746June 7, 2013
ENGINE
I FIND IT INTERESTING THAT THERE ARE SO MANY COMMENTS ABOUT BURNING OIL ON THE SUBURBAN. I BOUGHT THIS CAR NEW IN 2007 WITH 0 MILES. IN 2011 WHEN HAD MY USUAL OIL CHANGED AND NOTICED THAT WITHIN 1 MONTH MY INDICATOR CAME ON THAT THE OIL WAS LOW AND TO ADD OIL. I WENT BACK TO THE LOCATION WHERE I HAD IT CHANGED AND COMPLAINED THAT THEY DIDN'T PROPERLY FILL THE OIL. THE ARGUED THAT THEY DID AND I WAS WRONG. THEY THEN PUT 2 QUARTS IN AND I WENT ON MY WAY. A MONTH LATER, AGAIN, THE SAME ISSUE. I TOOK THE CAR TO THE CHEVROLET DEALER WHERE WE PURCHASED IT AND THEY SAID THAT THE REASON THE CAR WAS BURNING OIL WAS BECAUSE I SHOULD USE A DIFFERENT WEIGHT OF OIL DURING THE HOT TEXAS SUMMER MONTHS. EVER SINCE THIS TIME MY CAR BURNS OIL NO MATTER WHAT TYPE OF OIL I PUT IN. NO MATTER WHAT TIME OF YEAR - HOT OR COLD. I KEEP EXTRA QUARTS IN THE BACK FOR EMERGENCIES. WHEN I START THE ENGINE ON MOST DAYS, BUT NOT ALL DAYS, A WHITE PUFF OF SMOKE COMES FROM THE EXHAUST. THE DEALER INSISTS THAT THERE IS NOTHING WRONG. IT'S OBVIOUS BASED ON OTHER CONSUMER COMMENTS THAT THIS IS A MANUFACTURER'S DEFECT. AT ABOUT 100K THE TIRE SENSOR WENT AND NOW AT 113K ANOTHER TIRE SENSOR IS GONE AS WELL AS THE DRIVER SIDE AUTOMATIC DOOR LOCKS. TYPICALLY WHEN I TAKE MY CAR TO THE DEALER TO BE FIXED IT RUNS AT LEAST $1000. I WAS PLANNING FOR THIS CAR TO LAST AT LEAST ANOTHER 50K MILES. WE'LL SEE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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