Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#10048759November 28, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
INTERMITTENTLY WHILE DRIVING AT 5 MPH VEHICLE STALLED, ALSO, VEHICLE SUDDENLY ACCELERATED. INDEPENDENT SHOP REPLACED THE FUEL INJECTION PUMP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047452November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, DIESEL
VEHICLE IS A 1999 CHEVROLET SUBURBAN K2500 WITH GM 6.5 LITER TURBO-DIESEL ENGINE. THE VEHICLE STALLED IN INTERSTATE TRAFFIC (I-270) MULTIPLE TIMES ON OCTOBER 21, 2003. I CALLED THE DEALER, AND WAS INFORMED THAT THE LIKELY CAUSE WAS THE ELECTRONIC FUEL INJECTION PUMP, WHICH GM HAS WARRANTED FOR 10 YEARS OR 120,000 MILES. THE DEALER THEREAFTER REPLACED THE INJECTION PUMP UNDER WARRANTY. WHILE I AM PLEASED THAT THE PART WAS REPLACED AT NO COST TO ME, I BELIEVE THAT THIS REPRESENTS AN UNACCEPTABLE DEFECT. GM IS OBVIOUSLY AWARE THAT THE PART IS DEFECTIVE, OR IT WOULD NOT HAVE AGREED TO REPLACE IT FOR FREE AFTER THE REST OF THE VEHICLE WARRANTY HAD EXPIRED. IN THIS CASE, THERE WAS NO HARM, BUT THESE ENGINE ARE OFTEN USED IN TRUCKS AND LARGE SUVS THAT ARE DESIGNED FOR TOWING AND HAULING. FOR EXAMPLE, WE PURCHASED THIS VEHICLE TO TOW A HORSE TRAILER THAT IS WEIGHS OVER 5000 LBS. WHEN THE VEHICLE STALLS, IT LOSES POWER STEERING AND BRAKING. THE POTENTIAL FOR DISASTER WHEN TOWING A LARGE TRAILER IS VERY HIGH, AND THE STALLING OCCURS WITHOUT WARNING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039891November 12, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE GAS GAUGE ON THE DASHBOARD DID NOT READ THE CORRECT FUEL LEVEL IN GAS TANK. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *PH *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046453November 5, 2003
TIRES:TREAD/BELT
TIRE TREAD SEPARATED ON VEHICLE WHILE DRIVING AT 55 MPH. *MR THE FIRST TIRE TREAD CAME OFF THE RIGHT REAR TIRE. WHEN THE NEW TIRE WAS PLACED ON THE VEHICLE, THE TREAD CAME OFF THAT TIRE AND DAMAGED THE VEHICLE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046068October 30, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 20 MPH BRAKES FAILED. THE STEERING WHEEL PULLED TO THE RIGHT. BRAKE PEDAL WENT THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043875October 29, 2003
TIRES, TIRES:TREAD/BELT
STRUCTURAL FAILURE OF FOUR OF FIVE ORIGINAL EQUIPMENT FIRESTONE STEELTEX TIRES. WE PURCHASED A NEW 1999 CHEVROLET SUBURBAN 2500 (VIN [XXX]) IN 1998 EQUIPPED WITH STEELTEX R4S LT245/75R16 TIRES. FOUR OF FIVE OF THESE TIRES FAILED AT A SIMILAR MILEAGE, WITH ABOUT 50% OF TREAD LEFT. THREE OF THE TIRES FORMED BULGES UNDER THE TREAD AND WERE EXCHANGED AT TWO DIFFERENT FIRESTONE DEALERS WITH CREDIT FOR THE TREAD REMAINING. DOCUMENTS ARE AVAILABLE. THE FOURTH FAILURE OCCURRED WITHIN ONLY A FEW HUNDRED ADDITIONAL TIRE MILES LATER. THE FAILURE WAS A SUDDEN BLOWOUT AT HIGHWAY SPEED WITH LOSS OF VIRTUALLY ALL TREAD AND RESULTED IN SIGNIFICANT PROPERTY DAMAGE TO THE VEHICLE. FORTUNATELY I WAS ABLE TO BRING THE SUBURBAN, WITH TRAVEL TRAILER IN TOW, TO THE SHOULDER OF THE INTERSTATE AND NO INJURY WAS SUSTAINED TO MYSELF AND FOUR PASSENGERS. IT IS ABSOLUTELY UNREASONABLE TO BELIEVE THAT FOUR OF FIVER TIRES WILL SUFFER STRUCTURAL FAILURE AT ABOUT THE SAME MILEAGE AND WITH ABOUT THE SAME AMOUNT OF TREAD REMAINING, UNLESS THE TIRES WERE IMPROPERLY MANUFACTURED. TO DATE WE HAVE RECEIVED NO CONSIDERATION FROM EITHER BRIDGESTONE FIRESTONE OR CHEVROLET RELATIVE TO THE PROPERTY DAMAGE WE INCURRED DUE TO THE FAILURE OF THE FIRESTONE TIRES.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040306October 20, 2003
TIRES:TREAD/BELT
THREE OF THE ORIGINAL TIRES ON THE VEHICLE HAVE HAD TREAD SEPARATION. THE THIRD TREAD SEPARATION CAUSED SIGNIFICANT DAMAGE TO THE LEFT QUARTER PANEL. THE TIRE WAS RETURNED TO FIRESTONE AT THEIR REQUEST. SHORTLY AFTER THE CONSUMER RECEIVED A LETTER FROM FIRESTONE DENYING ANY RESPONSIBILITY FOR THE SEPARATION BECAUSE OF A PRIOR PUNCTURE IN THE TIRE. *AK *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041777October 14, 2003
STEERING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:GEAR BOX:SHAFT PITMAN, STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT
WHILE DRIVING SLOWLY OR FAST, AT DIFFERENT TIMES, AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD. I CAN CORRECT IT BY SLIGHTLY TURNING THE STEERING WHEEL LEFT AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. STEERING GEAR, PITMAN ARM, STEERING PUMP ALL REPLACED AND PROBLEM STILL IS PRESENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044074October 12, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE WINDSHIELD WIPERS BECAME INOPERATIVE WHILE DRIVING IN THE RAIN.*MR THE DEALER INFORMED THE CONSUMER THERE WAS A RECALL ON THE 1994-1997 MODELS *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042682October 9, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER VENTS SMOKED WITHOUT WARNING. DEALER STATED THAT HEATER SWITCH MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041153October 3, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY
CAR BATTERY LEAKED, STARTER HAS BEEN REPLACED 3 TIMES IN 2 YEARS, CABLES WERE REPLACED TWICE, AND THE BATTERY LEAKED ON TOP OF BRAKE CABLE. DEALERSHIP CAN'T FIGURE OUT WHAT IS WRONG. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039705October 1, 2003
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE MULTI-FUNCTION SWITCH THAT CONTROLED THE HAZARD LIGHTS, BRAKE STOP LIGHT AND THE TURN SIGNAL LIGHTS MALFUNCTIONED. AS A RESULT THE TURN SIGNAL LIGHTS DID NOT TO OPERATE. THE MANUFACTURER ADVISE THAT A RECALL WAS ISSUED FOR THIS PROBLEM BUT THE CONSUMER S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040126September 17, 2003
TIRES:TREAD/BELT
WHILE DRIVING AT VARIOUS SPEEDS THE LEFT FRONT TIRE BLEW AND CAUSED TREAD SEPARATION. THE CONSUMER MANAGED TO PULL OVER. THE VEHICLE WAS TAKEN TO DEALERSHIP MECHANIC BUT THE PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE THE DOT NUMBER ( SIZE#LT245/75R16). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034039September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER NOTICED OIL ON THE GROUND IN THE DRIVEWAY. THE CONSUMER BELIEVED A FIRE COULD HAVE STARTED FROM THE OIL LEAK. *AK THE CONSUMER ALSO SMELLED SMOKE AND NOTICED OIL STAINS ON THE EXHAUST PIPE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034484September 12, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
CONSUMER'S VEHICLE HAD THE SAME PROBLEM AS MENTIONED IN THE RECALL CONCERNING THE WINDSHIELD WIPERS. RECALL NUMBER UNKNOWN. DEALER WOULD NOT REPAIR VEHICLE BECAUSE THE VIN WAS NOT INCLUDED.*AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039824September 11, 2003
SUSPENSION:REAR
A HIGH ROARING NOISE COMING FROM THE REAR END CAN BE HEARD WHILE DRIVING AT VARIOUS SPEEDS. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037223September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER FAULTY AND THE BRAKE BOOSTER SYSTEM FAILED. THE WIPERS WILL WORK BUT THAN ALL THE SUDDEN STOP. THE BRAKES COMPLETELY WENT OUT AND THE VEHICLE HAD VERY LITTLE BRAKE CAPABLILITY TO IT. I TALKED TO GM MANAGER JACK CUNNINGHAM ON 082903 AND HE SAID THAT A RECALL HAS BEEN ISSUED FOR FAULTY WIPERS ON YEARS 1994-1997. HE DID NOT ADDRESS THE BRAKE PROBLEM. JACK SAID THAT UNDER THE SPECIAL POLICY THAT IF MY VEHICLE HAD THE SAME PROBLEM AS THE RECALL, GM WOULD HONOR THE RECALL. I CALLED ED BOZARTH SERVICE AND CHRIS NEEDED TO VERIFY FROM JACK THAT THIS REPAIR WOULD BE COVERED. CHRIS AS WELL AS MYSELF HAS NOT YET RECEIVED A CALL BACK FROM JACK AT 866 942 4368 X 48470. I CALLED THE GM CUSTOMER SERVICE 800# AND THEY SAID THIS YEAR IS NOT COVERED UNDER THE RECALL. I EXPLAINED TO THEM THAT I TALKED TO JACK AND WHAT HE SAID. THEY COMMENTED THAT THEY DID NOT WANT TO GO OVER HIS HEAD AND TRANSFERED ME BACK TO HIS AUDIX.THIS NEEDS TO BE RECALLED FOR THE FAULTY WIPERS AND THE BRAKE SYSTEM NEEDS TO BE INVESTIAGATED, BECAUSE THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032988August 17, 2003
TIRES:TREAD/BELT
TREAD COMPLETELY SEPARATED AT 65 MPH DAMAGING REAR QUARTER PANEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034032August 15, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND WITHOUT WARNING BRAKES WOULD WEAR PREMATURELY, CAUSING A DISTRACTION TO THE CONSUMER. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032532August 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
1999 CHEVY SUBURBAN TRANSMISSION PROBLEMS BEFORE 50,000 MILES. STARTER PROBLEMS BEFORE 60,000 MILES. BOTH HAD TO BE REPLACED. BATTERY CORRODED. TRUCK CONSTANTLY HAVING TO BE JUMP STARTED. WIRING SYSTEM POWER LOCKS GIVING OUT WHEN OVER HEATED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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