Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#841577July 1, 1999
STEERING
WHILE DRIVING STEERING RESISTANCE HOLDS, RESULTING IN DANGEROUS OVERSTEER. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708140July 1, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
POWER STEERING KEEPS FLUCTUATING BETWEEN FEELING TIGHT AND SLOPPY. AT CERTAIN POINTS THE STEERING WHEEL SEEMS TO BE PULLED FROM MY GRASP, AND OVERSTEERING OCCURS. STEERING ALSO SOMETIMES MAKES A MOANING NOISE. ALSO, BRAKES NEED TO BE REPLACED EVERY 20,000 MILES. LAST TIME I HAD BRAKES REPLACED AT DEALER, I HAD TO RETURN 5 TIMES TO HAVE THEM CORRECTED. I WAS TOLD SHIMS BROKE OFF THE FRONT PADS AND WERE BINDING. ALL I KNOW IS THAT I COULD SEE THE ROTORS GLOWING BLUE AND THE BRAKES SMELLED LIKE THEY WERE BURNING, THEY WERE ALSO MAKING A HORRIBLE GRINDING NOISE WHEN THEY WERE WARM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708138July 1, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FAILURE OF THIS COMPONENT RESULTS IN IMMEDIATE AND DRAMMATIC LOSS OF NORMAL POWER STEERING CONTROL WHEN ENGAGING IN TURNS. THE LOSS OF RESISTENCE RESULTS IN IMMEDIATE OVERSTEER WHICH, AT HIGHWAY SPEEDS, IS VERY DANGEROUS, SOMETIMES CAUSING THE DRIVER TO DROP A WHEEL FROM PAVEMENT. MY WRITING IS PROMPTED BY: 1) EXPERIENCE WITH MY SUBURBAN; 2) A CALL TO ME TODAY FROM A DEALERSHIP MECHANIC WHO WORKED ON MY VEHICLE WHO INFORMED ME HE HAD ANOTHER BAD ONE, IDENTICAL TO MINE; 3) I DROVE ANOTHER SUBURBAN OF THE SAME VINTAGE & MILEAGE WITH THE IDENTICAL PROBLEM. THOUGH ANECDOTAL, THE MULTIPLE OCCURANCES IN VEHILCES WITH WHICH I AM ACQUAINTED RAISE A COMPELLING QUESTION ABOUT A DANGEROUS PROBLEM WITH SUBURBANS. THANK YOU FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841429June 30, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WHEN MAKING A TURN THE WHEEL LOOSENS UP AND THEN WILL KICK BACK IN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841435June 30, 1999
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN CHANGING LANES OR TURNING CORNERS STEERING WHEEL BECOMES LOOSE, AND DRIVER LOSES CONTROL OF THE VEHICLE. DEALER HAS CHANGED THE ECM CHIP AND THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841465June 30, 1999
SUSPENSION:FRONT
VEHICLE IS PULLING TO THE RIGHT WHILE MAKING A RIGHT HAND TURN AT 35 TO 40 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841500June 30, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
EA9901 ERATIC POWER STEERING; WHEN DRIVING STRAIGHT OR MORE OFTEN ON CURVES THERE IS SLIP IN THE STEERING. THE DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708049June 30, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING GOES SOFT UNEXPECTEDLY IN TURN, RESULTING IN TENDENCY TO OVERSTEER, POSSIBLY INTO ONCOMING TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546477June 29, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY LEAKING, POSSIBLE DESIGN FLAW. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840261June 17, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SECOND TIME THAT FUEL INJECTION FAILED TO OPERATE PROPERLY. VEHICLE BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS, AND CAUSE CANNOT BE FOUND. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838975June 7, 1999
STEERING: STEERING WHEEL/HANDLE BAR
IE98079, WHILE DRIVING STEERING SYSTEM MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BE "TOO LOOSE" WHICH MAY RESULT A LOSS OF VEHICLE CONTROL. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838434May 26, 1999
STEERING
STEERING FRONT SENSOR HAS BECOME DEFECTIVE AND REPLACED TWICE, CAUSING LOSS OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705448April 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED MY 1997 3/4TON 4X4 SUBURBAN IN OCT 97. AFTER ONLY TWO MONTHS HAVING IT,IN DECEMBER, 1997 I BEGAN EXPERIENCING PROBLEMS WITH THE FRONT BRAKES SQUEAKING. TOOK TO THE DEALERSHIP THEY REPLACED THE FRONT PADS. THEN 2MONTHS LATER,IN FEBRUARY, 98 SAME THING HAPPENED AGAIN. I BECAME CONCERNED AS TO WHY THIS WAS HAPPENING. THIS HAS BEEN GOING ON EVERY 2-3 MONTH SINCE, AND WE ARE NOW IN APRIL, 99 AND I AM STILL HAVING THE SAME PROBLEM. LUCKY TO GET 1-2 THOUSAND MILES ON THE PADS. HAVE BEEN TO DEALER APPROXIMATELY 10 TIMES FOR THIS. DEALER WAS CONCERNED AS TO WHY THEY WERE WEARING SO QUICK. NOW 4-5 SETS IN THIS SHORT OF TIME. THE LAST TWO TIMES I HAVE TAKEN IT TO THEM I LEFT THE DEALERSHIP WITH THEM STILL SQUEAKING, AND I WANTED TO HAVE FIXED. NOW ADDED TO THIS PROBLEM IS THE FRONT END PULLING TO THE LEFT FRONT WHEN YOU APPLY THE BRAKES, AND WHEN IT IS RAINING OUT THE VEHICLE HOPS ALL OVER THE ROAD WHEN YOU TRY TO STOP. IT IS VERY SCARY. THIS IS NOW A MAJOR CONCERN, AND I AM AFRAID IT COULD BE DANGEROUS. IM MARCH ,99 I BROUGHT BACK TO SERVICE MANAGER FOR THE SQUEAK, PULL OF THE FRONT END. WHEN I LEFT THAT DAY VEHICLE HAD NOTHING DONE TO IT. SERVICE MANAGER SAID HE WOULD CONTACT GMC REP.HAVE HIM COME OUT MAYBE HE COULD RESOLVE THE PROBLEM. THIS WAS ON MAR3,1999. I WAITED TILL APR 8,1999, DORIAN TAFT GMC REP. CAME OUT. I REQUESTED IN WRITING THAT I BE PRESENT WHEN HE WAS OUT SO WE COULD DISCUSS MY CONCERNS. I WAS NEVER CALLED, I WENT TO THE DEALERSHIP AFTER WORK SPOKE TO THE SERVICE MANAGER WHO INFORMED ME THAT THE GMC REP WAS IN A HURRY DIDNT HAVE TIME TO DISCUSS THE ISSUE WITH ME OR CHECK MY VEHICLE OUT LIKE IT SHOULD HAVE BEEN,AND THAT WAS WHOLE PURPOSE. IM VERY UPSET AND THIS IS TOTALLY UNSAT. MY VEHICLE CONCERNS PROBLEMS STILL STAND.I BELIEVE THIS IS VERY UNSAFE & THINK THE PROBLEM NEEDS TO BE ADDRESSED AND TAKEN CARE OF NOW. LONGEST SET OF PADS LASTED APPROX 2000 MILES. FRONT RIMS ARE A CONSTANT BLACK. PLEASE HELP ME OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705406April 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE DISC BRAKE FAILURE AND VEHICLE PULLS TO RIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836542April 6, 1999
SEAT BELTS
THE SEAT BELTS IN THE THIRD ROW OF THE SUBURBAN DO NOT SELF ADJUST. ALSO, THE SEAT BELTS DO NOT WORK PROPERLY WITH CHILD SAFETY SEATS. THESE SEAT BELTS WERE AFTER MARKET SEAT BELTS, INSTALLED BY THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705330April 6, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836501April 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
DUE TO A DEFECTIVE TRANSMISSION PUMP, TRANSMISSION BURNED OUT, RESULTING IN STALLING WHICH MAY HAVE CAUSED AN ACCIDENT. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835872March 15, 1999
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE VEHICLE HAD CAUGHT FIRE TWICE DUE TO AN ELECTRICAL SHORT IN THE WIRES & BEING OVERLOADED. ALSO, FUSE BOX CAUGHT FIRE TWICE & HAD TO BE REPLACED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#835588March 9, 1999
POWER TRAIN:AXLE ASSEMBLY
HAD TAKEN VEHICLE TO DEALERSHIP OVER 4 TIMES DUE TO THE REAR AXLE LEAKING. MECHANIC HAD THEM REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835508March 5, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKE PADS HAD WORN DOWN EXCESSIVELY, CAUSING GRINDING NOISES, LIKE METAL TO METAL. TAKING VEHICLE TO DEALER'S TO CHECK & HAVE THEM REPAIRED/REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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