Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10694462March 16, 2015
VISIBILITY, ELECTRICAL SYSTEM
SAFE LITE AUTO GLASS PLACED POLYEURETHANE GLUE ON THE REAR WINDOW AUTO DEFROSTER METAL CONTACT TO THE REAR WINDOW OF MY CHEVY 2007 LT SUBURBAN. I HIT THE REMOTE STARTER AND ALLOWED THE CAR TO RUN FOR 9 MINUTES, THE VEHICLE WILL AUTO SHUT OFF AFTER 10 MINUTES. MY DAUGHTER SMELLED SMOKE IN THE CAR SO I INSERTED MY IGNITION KEY AND I ROLLED DOWN THE WINDOWS. I THEN BACKED MY CAR OUT OF THE GARAGE, PULLED OUT OF THE DRIVEWAY AND MY REAR WINDOW EXPLODED INTO PIECES OF GLASS EVERYWHERE. I CALLED THE POLICE, FILED A POLICE REPORT, FILED A CLAIM WITH MY INSURANCE COMPANY (GEICO, REF CLAIM # : 0501768800101053) WHERE THE CLAIMS ADJUSTER FOUND THAT THE METAL CONTACT DID CAUSE A CHEMICAL REACTION WITH THE POLYURETHANE GLUE AS THE CAUSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694312March 15, 2015
STRUCTURE:BODY:DOOR
THE CHROME SURFACE OF THE INSIDE DRIVER AND FRONT PASSENGER DOOR HANDLES PEELED, CAUSING VERY SHARP SURFACES, WHICH CUT OUR HANDS LIKE A RAZOR BLADE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10691815March 3, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED SEVERAL SIX INCH LENGTH CRACKS ON THE DRIVER'S SIDE AND ALSO NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATELY FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689874February 22, 2015
STRUCTURE
THE PLASTIC INSTRUMENT DASH HAS CRACKED IN TWO PLACES. THE ONE CRACK IS LOCATED BESIDE THE PASSENGER AIRBAG. IT APPEARS THAT IT WOULD BE POSSIBLE FOR PIECES OF THE PLASTIC DASH TO BE PROPELLED AROUND THE INTERIOR CABIN OF THE VEHICLE IF THE AIRBAG WOULD DEPLOY IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680793February 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT STRONG FUMES OF OIL AND FUEL EMITTED INTO THE VEHICLE WHICH PROGRESSED WITH NO WARNING. THE CONTACT MENTIONED THAT THE VEHICLE CONSUMED AN EXTENSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP CONTINUED TO ILLUMINATE AND STRONG FUMES CONTINUED TO ENTER THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667164December 18, 2014
STRUCTURE:BODY
INTERIOR CHROME DOOR HANDLES PEELING. PEELING CHROME EXTREMELY SHARP. I'VE HAD MY FINGERS PRICKED BY THE PEELING CHROME AND MY WIFE GOT A SMALL CUT ON HER FINGER FROM IT. VERY SHARP. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10663088December 9, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHTS ON FOUR OCCASIONS DURING A SIX-MONTH PERIOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662591December 6, 2014
ELECTRICAL SYSTEM
FOR THE LAST YEAR I HAVE BEEN ATTEMPTING TO GET GM/CHEVROLET TO PAY FOR MY FAULTY SPEEDOMETER AND SINCE THERE WAS NO OFFICIAL RECALL OTHER THEN THE EXTENDED WARRANTY AND MY VEHICLE WAS NOT LIST ALTHOUGH IT DID RECEIVE THE SAME MANUFACTURED PART AS THE PREVIOUS YEAR MODELS, I TOO SHOULD HAVE BEEN COVERED. SPECIAL COVERAGE ADJUSTMENT-#07187A I WOULD LIKE TO HAVE MY VEHICLE FIXED SINCE A: GM SPOKESWOMAN [XXX] - SAID FRIDAY THAT THE AGREEMENT "CLEARS THE SLATE" BETWEEN DELPHI AND GM "AND RESOLVES A CERTAIN GROUP OF OUTSTANDING WARRANTY ISSUES." SHE SAID THE AGREEMENT COVERS AS MANY AS 50 WARRANTY ISSUES; THE SETTLEMENT REFERS TO AT LEAST 43 WARRANTIES. THE MAJOR ISSUE RESOLVED INVOLVES 1.1 MILLION ELECTRONIC PARTS THAT ARE PART OF INSTRUMENT CLUSTERS, ACCORDING TO A HEAVILY EDITED VERSION OF THE AGREEMENT THAT HAS BEEN MADE PUBLIC. THE INSTRUMENT CLUSTER IS THE ELECTRONIC BRAIN BEHIND THE INSTRUMENT PANEL ON THE DASH. WITH THE AGREEMENT AND AN IMPROVING RELATIONSHIP WITH DELPHI, GM HOPES TO SAVE $2 BILLION ANNUALLY IN PARTS COSTS. AS DELPHI EXITS SEVERAL BUSINESSES, GM WILL REPRESENT A DIMINISHING SHARE OF ITS REVENUE -- DOWN TO A QUARTER OR LESS THAN $5 BILLION BY 2010. DELPHI ATTORNEY JACK BUTLER SAID THE AGREEMENT SAVES DELPHI "HUNDREDS OF MILLIONS OF DOLLARS IN POTENTIAL LIABILITY." DEFECTIVE PARTS REPLACED UNDER THE DEAL, GM WILL RECEIVE $47.5 MILLION TO REPLACE DEFECTIVE ELECTRONIC PARTS AND DELPHI WILL PROVIDE 1.1 MILLION NEW PARTS AT NO CHARGE THROUGH 2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661812December 2, 2014
FUEL/PROPULSION SYSTEM
GAS GAUGE SHOWING INACCURATE FUEL LEVELS. CONTINUOUSLY SHOWS EMPTY, ALTHOUGH WLL NOT TAKE MORE FUEL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659645November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE LIGHT AND THE REDUCE ENGINE POWER MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND AS A RESULT, THE VEHICLE HAD TO BE MERGED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655092November 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO REVERSE. THE CONTACT HAD TO IMMEDIATELY PLACE THE SHIFT LEVER INTO THE PARK POSITION. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651127October 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED LACERATIONS ON THE NOSE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10648855October 20, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REDUCED POWER ENGINE AND STABILITY TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT WHILE AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CLEANED THE THROTTLE BOX BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641629October 6, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONER MOTOR FAILED TO OPERATE. THE CONTACT ATTEMPTED TO REMEDY THE FAILURE BY REPLACING THE AIR CONDITIONER FAN MOTOR AND CONNECTOR CABLE, BUT THE FAILURE PERSISTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED A BURNING ODOR OF ELECTRICAL WIRES INSIDE THE VEHICLE AND SMOKE APPEARED UNDER THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10632015September 9, 2014
ENGINE
UPON START-UP, PLUME OF SMOKE FROM EXHAUST FOR 5 - 15 SECONDS. ALSO, EXCESSIVE OIL CONSUMPTION, UP TO 1.5 QUARTS PER 500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618064July 31, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
IGNITION DOES NOT ENGAGE ENGINE WHEN KEY IS TURNED. TAKES SEVERAL ATTEMPTS OF TURNING KEY ON, COMPLETELY OFF, THEN ON AGAIN UNTIL ENGINE WILL ENGAGE AND START. STABILITRAK LIGHT ILLUMINATES AND GOES OFF EVERY 20-40 MILES. ROUGH SHIFT BETWEEN FIRST AND SECOND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618063July 31, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING UNDER NORMAL CONDITIONS, STABILITRAK LIGHT ILLUMINATED AND ENGINE BEGAN IDLING ROUGH. CODES READ CYLINDER #6 MISFIRE. DIAGNOSIS REVEALED FAILED PISTON. ENGINE REBUILD REQUIRED AT A COST OF $6700. STABILITRAK LIGHT CONTINUES TO GO ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615587July 23, 2014
ENGINE
WHILE THIS WAS/IS A USED VEHICLE, AND WHILE THE MILEAGE IS HIGH, THE SHEER FREQUENCY OF THE EXACT SAME COMPLAINT DICTATES THAT THIS IS A PROBLEM THAT FREQUENTLY OCCURS. FURTHER EXACERBATING THE PROBLEM IS THAT GM AND ITS DEALERS HAVE NO INCENTIVE TO FIX THE ISSUE AS A FULL ENGINE REPLACEMENT IS WHAT IS BEING OFFERED AS A SOLUTION. I WAS QUOTED BY MY DEALER THAT THE COSTS FOR THIS IS (~)$8,000.00! AS IS THE CASE WITH THE OTHERS THAT HAVE COMPLAINED ABOUT THIS: I WAS DRIVING ALONG AND THE OIL PRESSURE WENT TO ZERO. AFTER TAKING IT TO THE DEALERSHIP, THEY REPLACED A FEW COMPONENTS AND SENT ME ON MY WAY (AFTER GETTING A LARGE BILL OF COURSE). WE USE THE CAR VERY INFREQUENTLY AND AS SUCH, WITHIN A 100 MILES OF USE, I WAS BACK AT THE DEALER WITH, AGAIN, VERY LOW OIL PRESSURE. THERE RECOMMENDATION WAS TO REPLACE THE ENGINE AT $8000 OR PERFORM AN OVERHAUL AT 2000+ WITH NO GUARANTEE OR WARRANTY. THIS IS RIDICULOUS. FROM A COST STANDPOINT: THE SUBURBAN IS A $60,000+ VEHICLE, AND THE PROBLEM IS NOT FIXABLE/RESOLVABLE, OTHER THAN BY GM ASKING FOR AN ADDITIONAL $8000. FROM A SAFETY ISSUE, THESE CARS ARE HEAVY, BIG, AND CAN CAUSE MUCH DAMAGE IF THE DRIVER IS DISTRACTED BY SUCH A LARGE ENGINE PROBLEM AND/OR THE ENGINE SHUTTING DOWN DUE TO THE ENGINE BLOCK FREEZING UP AND/OR SEIZING DUE TO THE LACK OF OIL PRESSURE. NOW, AND ESPECIALLY IN LIGHT OF GMS REFUSAL TO ACKNOWLEDGE THE SAFETY RECALL ASSOCIATED WITH ITS IGNITIONS, I THINK THERE IS SUFFICIENT CAUSE FOR THE NHTSA TO TAKE A HARD LOOK INTO THIS, OPEN A FULL INVESTIGATION, AND HOPEFULLY RECTIFY THIS FOR THE HUNDRED (AND POSSIBLY THOUSANDS) OF CONSUMERS AFFECTED AND FORCE GM TO ADDRESS THESE ISSUES, BOTH WITH RESPECT TO ITS EXISTING/PAST SALES, AS WELL AS ADDRESS ITS FUTURE DESIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609194July 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT SATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY REPAIR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 153,771.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605933June 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WAS JERKING VIOLENTLY AND THE STABILITY TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THERE HAD BEEN THIRTY DIFFERENT CODES ON THE COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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