Chevrolet Suburban Complaints (1999)

720 consumer complaints on file.

#10065425April 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF OWN THEIR OWN. DEALER WAS AWARE THAT THIS WAS AN INTERMITTENT PROBLEM. MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062538March 18, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR TAILGATE LATCH NOT WORKING. CAN'T OPEN TAILGATE AT ALL. HAD BEEN "CATCHING" FOR A FEW MONTHS BEFORE BECOMMING INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059820February 25, 2004
ELECTRICAL SYSTEM:WIRING
CONSUMER STATED THAT ON THE MORNING OF FEBRUARY 23, 2004 HEARD THE ALARM GO OFF. SHE WENT TO THE WINDOW, AND SAW VEHICLE ENGULFED IN FLAMES. FIRE DEPARTMENT WAS CALLED, AND THEY DETERMINED THAT THE PROBLEM WAS ELECTRICAL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10056156January 30, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENT WINDSHEILD WIPERS WORK SPORADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054568January 21, 2004
STEERING
EXPERIENCED INTERMITTENT LOSSE OF POWER STEERING WHEN MAKING LEFT TURN, ESPECIALLY AT LOW SPEED. I HAVE DISCUSSED THIS ISSUE WITH OTHER PEOPLE AND THEY HAD A SIMILAR TYPE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054513January 20, 2004
STEERING
I PURCHASED MY SUBURBAN IN MARCH OF 2001, I HAVE HAD 3 NEW SETS OF TIRES PUT ON IT. AND 4 FRONT END ALIMENTS. EACH SET OF TIRES HAVE SPLIT DOWN THE MIDDLE ON THE RIGHT FRONT SIDE. IF MY TIRE PRESSURE GET JUST A LITTLE LOW IT IS VERY HARD TO STEER. I HAVE COMPLAINED TO CHRISWELL CHEVROLET SEVERAL TIME. THEY TELL ME THEY CAN'T FIND A PROBLEM.(IF THEY EVEN LOOK) OR THEY JUST DO A FRONT END ALIMENT OR PUT MORE AIR IN THE TIRE. I HAVE EVEN HAD MY TOW END CHECKED TWICE. MY TRUCK IS VERY HARD TO DRIVE AND IT IS PULLING HARDER TO THE RIGHT ALL THE TIME. I LOVE MY TRUCK, BUT SOMETHING IS WRONG WITH IT. I STILL HAVE OVER 5,000 MILE MORE ON MY WARRENTY. I HOPE I CAN GET CHRISWELL TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054424January 18, 2004
INTERIOR LIGHTING
IT APPEARS ON THAT ON THE 1999 MODEL YEAR CHEVY SUBURBAN THERE IS A DEFECT THAT CAUSES A SHORT IN THE INTERIOR LIGHT SYSTEM, RESULTING IN THE INTERIOR LIGHTS REMAINING ON EVEN WHEN THE SWITCH IS OFF. I HAVE A FEW FRIENDS WHO HAVE HAD THIS PROBLEM, AND FOUND A POSTING ON THE INTERNET WHERE SEVERAL OTHERS HAVE HAD THE SAME PROBLEM - LINK INCLUDED HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/SHOWTHREAD.PHP?P=1480449. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054307January 16, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING ON AN INTERSTATE AT 65 MPH, THE FRONT DRIVER SIDE WINDOW SHATTERED AND BLEW OUT. THERE WERE NO OTHER VEHICLES IN THE VICINITY. OUT AS OPPOSED TO IN BECAUSE MOST OF THE SHATTERED GLASS WAS BLOWN AWAY FROM MY VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070936January 15, 2004
STEERING, TIRES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I PURCHASED THE USED VEHICLE FROM GLENDALE CAR CONNECTION AT ON 8/28/03. I NOTICED ON THE DAY OF PURCHASE IT SEEMED HARD TO STEER THE VEHICLE SO I MENTIONED IT TO THE SALES PERSON AS WELL AS THE OFFICE MANAGER. IT WAS SCHEDULED TO BE REPAIRED. I DROVE THE VECHICLE HOME THAT NIGHT I BEGIN TO NOTICE A HARD TURN MADE THE VEHICLE MAKE A NOISE I TOO THE VEHICLE BACK TO GLENDALE CAR CONNECTION WERE THE MECHANIC TOLD ME THE POWER STEERING PUMP WAS GOING OUT AND HE CHANGE IT I ALSO ASKED ABOUT THE BRAKES SQUEALING AND HE SAID THE VEHICLE NEEDED BRAKE FLUID WHICH HE PUT IN. I TOOK THE VEHICLE HOME AND BEGIN TO DRIVE IT I NOTICED IT WAS GETTING HARD TO TURN AND IT WOULD SWERVE WHILE DRIVING IT, I CONTACTED THE DEALER AGAIN. THE OFFICE MANAGER KATHY BAGGETT TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY AND THE COMPANY WOULD NOT FIX IT SO I HAD TO PAY TO GET IT FIX, AT THIS TIME THE BRAKES STILL SQUEAL AND I HAVE USED TIRES ON THE VEHICLE THAT ARE DIFFERENT SIZES. KATY STATED AT THE TIME OF PURCHASE FOR $100 MORE SHE WOULD SUPPLY THE VEHICLE WITH NEW TIRES. I FEEL I WAS SOLD AN UNSAFE VEHICLE AND WHEN I BROUGHT IT TO THEIR ATTENTION THE COMPANY DID NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069265January 15, 2004
POWER TRAIN, FUEL SYSTEM, GASOLINE
I NOW HAVE MY THIRD TRANSMISSION AND SECOND FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053184January 14, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTOR SYSTEM ON 6.5L DIESEL HAS FAILED TWICE, FAILURE OF INJECTOR SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053187January 14, 2004
FUEL SYSTEM, DIESEL
FUEL INJECTOR PUMP ON 6.5L DIESEL HAS FAILED TWICE, FAILURE OF INJECTOR SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053189January 14, 2004
ELECTRICAL SYSTEM
REPEATED FAILURE OF DIESEL FUEL INJECTION SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053971January 13, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER STATED THAT THE LAST WEEK OF NOVEMBER WHILE DRIVING DOWN THE FREEWAY FUEL SYSTEM SHUT DOWN. CONSUMER COULD NOT RESTART VEHICLE. CONSUMER HAD VEHICLE TOWED TO A DEALER. MECHANIC INSPECTED VEHICLE, AND TOLD CONSUMER THAT A FUSE BLEW OUT, CAUSING FUEL SYSTEM TO SHUT DOWN. CONSUMER HAD TO PAY $500.00 TO GET VEHICLE REPAIRED BECAUSE IT WAS NOT ON A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049911January 13, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILED WITHOUT WARNING. *AK THE WIPERS WORKED INTERMITTENTLY, STOP IN THE MIDDLE OF THE WINDSHIELD, AND WOULD NOT DISPENSE WIPER FLUID. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053728January 9, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHILE DRIVING FRONT WINDSHIELD WIPERS WOULD BE HARD TO TURN ON/OFF. THIS WOULD CAUSE A DISTRACTION TO THE CONSUMER'S VIEW WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052638January 8, 2004
LATCHES/LOCKS/LINKAGES
BROKEN INTERIOR DOOR HANDLES ON MY 1999 CHEVROLET SUBURBAN. (FRONT DRIVER AND PASSENGER) ALSO, THE ELECTRIC DOOR LOCKING ON ALL DOORS DOES NOT WORK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052436January 5, 2004
POWER TRAIN:MANUAL TRANSMISSION
PURCHASED VEHICLE FROM DEALER ON OCT 25TH,2003 AND ON DECEMBER 21ST, 2003 THE TRANSMISSION WENT OUT COMPLETELY LEAVING ME STRANDED ON THE FREEWAY.I HAD TO HAVE THE TRUCK TOWED AT $275 THEN REPAIRS WERE $2,567.95 PLUS RENTAL CAR FEES.DEALER OWNER REFUSES TO CONTACT ME .ALSO DEALER PROMISED TO MATCH MY DOWN PAYMENT OF $2500 AND DID NOT DO SO ON THE CONTRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049235December 5, 2003
UNKNOWN OR OTHER
I THOUGHT YOU MIGHT BE INTERESTED IN INFORMATION I HAVE REGARDING THE INSTALLATION OF A FORWARD-FACING CAR SEAT IN A 1999 CHEVROLET SUBURBAN. THE SUBURBAN COMES WITH TETHER ANCHORS INSTALLED FOR THE TWO OUTBOARD SEATS IN THE THIRD ROW, BUT NO ANCHORS FOR THE CENTER SEAT IN THE THIRD ROW AND NO ANCHORS FOR ANY SEATS IN THE SECOND ROW. THE OWNER'S MANUAL SAYS THE DEALER CAN INSTALL ANCHORS FOR YOU. NOT TRUE! ACCORDING TO THE REPRESENTATIVES AT THE 800-NUMBER PROVIDED IN THE OWNER'S MANUAL, CHEVROLET DOES NOT HAVE PERMANENT ANCHORS FOR THE SECOND ROW. INSTEAD, THEY HAVE A LITTLE METAL PLATE (IT LOOKS JUST LIKE THE LATCH PLATE PART OF THE REGULAR SEAT BELT) THAT HOOKS INTO THE BUCKLE FOR THE THIRD ROW. THIS MEANS SEVERAL THINGS: WITH A TETHERED CHILD RESTRAINT IN THE SECOND ROW, YOU LOSE A SEATING SPOT IN THE THIRD ROW, YOU CAN'T LOWER THE THIRD ROW TO INCREASE CARGO SPACE, YOU CAN'T REMOVE THE THIRD ROW TO INCREASE CARGO SPACE, AND THE TETHER STRAP DOES NOT GO STRAIGHT BACK BUT INSTEAD GOES AT AN ANGLE. THE INSTRUCTIONS FOR USING THIS ADD-ON DEVICE ARE UNCLEAR, BUT THEY SEEM TO INDICATE THAT IF YOU HAVE THREE TETHERED CHILD RESTRAINTS IN THE SECOND ROW, TWO OF THEM MUST SHARE ONE TETHER ANCHOR FOR THE CENTER REAR SEAT. THE SERVICE DEPARTMENT MANAGER AT OUR LOCAL DEALER TRIED TO BE HELPFUL, BUT HE SAID HE COULDN'T EVEN HELP ME INSTALL AN AFTER-MARKET TETHER ANCHOR BECAUSE OF LIABILITY REASONS. I'M USING THE ADD-ON DEVICE THE DEALER PROVIDED (ACTUALLY, THEY GAVE ME ONE AND SOLD ME ANOTHER, BECAUSE I NEEDED TWO). COULDN'T CHEVY JUST DEVELOP SOME INSTRUCTIONS FOR DEALERS TO USE IN INSTALLING A TETHER ANCHOR IN THE FLOOR FOR THE SECOND-ROW SEATING POSITIONS? I WANT TO GET THE WORD OUT TO OTHER CONSUMERS BEFORE THEY BUY THIS VEHICLE UNDER THE WRONG ASSUMPTIONS LIKE I DID...ANY ADVICE? (THE INCIDENT DATE REPRESENTS THE FIRST DATE ON WHICH I CALLED THE CHEVY 800-NUMBER.) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048756November 28, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE DRIVING AND WITHOUT ANY WARNING VEHICLE STALLED. TECHNICIAN INDICATED THAT FUEL CHARCOAL FILTER CLOGGED THE TANK, CAUSING GAS TO LEAK. MANUFACTURER STATED FUEL SYSTEM FAILED BECAUSE OF POOR MAINTENANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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