Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#847781September 15, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES IN WET WEATHER THE ABS LOCKS UP AND VEHICLE SKIDS FOR AN EXCESSIVE AMOUNT OF DISTANCE. DEALER CAN'T DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846466September 2, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AT 20 MPH PRIMARY BRAKE LINE, WENT OUT, CAUSING CONSUMER NOT TO HAVE ANY BRAKES. CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710870September 2, 1999
STEERING
STEERING SENSOR HAS FAILED AGAIN THIS TIME AT 38,000 MILES. PRESENTLY NOT SAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710764August 31, 1999
SERVICE BRAKES, AIR:ANTILOCK
CONDITIONS WERE SNOW AND ICE. BOTH TIMES I HAD RECENTLY SWITCHED BETWEEN 2WD & 4WD. I DON'T RECALL WHICH POSITION DRIVE WAS IN. BOTH TIMES DEPRESSING THE BRAKE PEDAL PRODUCED VERY LITTLE BRAKING EFFECT, WITH ONE TIME MY CAR WENT THRU A BUSY INTERSECTION (I THOUGHT I WAS LUCKY TO NOT HAVE ACCIDENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710482August 25, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
OUR CHEVY SUBURBAN HAS JUST OVER 50,000 MILES AND IS PAST THE WARRANTY MILEAGE. ON A TRIP TO LAS VEGAS, THE TRUCK STARTED TO JERK FIERCLY INTO GEAR. WHEN I ACCELERATED, THE TRUCK WOULD JERK INTO GEAR. THE TRANSMISSION SPECIALIST THAT DID THE REPAIRS ADVISED US THAT THE TORQUE CONVERTER HAD GONE OUT, AND SHRAP METAL WAS GETTING INTO THE TRANSMISSION FLUID. THIS HAPPENED IN A MATTER OF 1 DAY. THE TECHNICIAN ALSO ADVISED US THAT HE HAD PERFORMED THE SAME REPAIRS ON 3 OTHER CHEVY SUBURBANS THAT DAY ALONE. WE WERE TOLD THAT THIS WAS NOT CAUSED BY "NORMAL WEAR AND TEAR" AND THAT THIS SHOULD NOT BE HAPPENING TO A TRUCK WITH ONLY 50,000 MILES. I TOOK THE TRUCK IN TO GET THE TIRES BALANCED, AND WAS TOLD THAT THE FRONT BRAKES NEEDED TO BE REPLACED. WHEN THE TECHNICIAN WAS BEGINNING TO REMOVE THE BRAKE PADS- HE NOTICED THAT THERE WERE CRACKS IN THE ROTORS. WE WERE ADVISED THAT THE CRACKS WERE HEAT CRACKS, AND THAT WE WOULD NEED TO PURCHASE NEW ROTORS. ONCE AGAIN, WE WERE TOLD THAT THIS WAS NOT CAUSED BY"NORMAL WEAR AND TEAR".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710314August 21, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION: TORQUE CONVERTER BLEW UP.....FUEL PUMP FAILED AND HAD TO BE REPLACED, WIRING OVERHEATED AND INSULATION MELTED OFF INSIDE FUEL TANK .....STEERING: ERRATIC WHILE MAKING RIGHT TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709623August 4, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ADD TO PRIOR TRANSMISSIONS, (ADDING PHONE AND FAX #S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843793July 29, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THEY WILL GO STRAIGHT TO THE FLOORBOARD, AND THE ABS SYSTEM WILL KICK IN. CONSUMER HAD TO PUMP THE BRAKES HARD TO STOP THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709373July 29, 1999
SERVICE BRAKES, AIR
POWER BRAKES WENT OUT AND VEHICLE WAS VERY HARD TO STOP. MANUFACTURER ACKNOWLEDGED ONGOING PROBLEM WITH SUBURBAN BRAKES, WOULD NOT COMPENSATE OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709127July 24, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ALTHOUGH THEIR WERE NO FATALITIES OR INJURIES INVOLVED IN REFERENCE TO THE MASTER CYLINDER/ FUEL PUMP, THE LOST OF POWER BRAKES CAUSED ME TO ALMOST VEER INTO A BRICK BUILDING. I HOPE THE INFO PROVIDED WILL DRAW ATTENTION TO THE PROBLEMS I'VE HAD SINCE PURCHASING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782562July 22, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM IS FAULTY, DEALER SAYS THERE IS NO PROBLEM FOUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843017July 22, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
REAR SHAFT SEALS ARE LEAKING FUEL ONTO THE BRAKE DRUMS, WHICH COULD RESULT IN BRAKE LOSS, CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708957July 22, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TIRES LOCKED UNDER HARD BRAKING ON DRY AND WET PAVEMENT WHILE ON 2-WHEEL DRIVE MODE ON PAVED ROADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842736July 21, 1999
STEERING
STEERING PULLING FROM SIDE TO SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842824July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
EA95026, BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO GO THE FLOOR AND NO BRAKING ABILITY AT ALL, WHICH MAY HAVE CAUSEDA CRASH. 3 OCCURRENCES WHERE THE OCCUPANT HAD TO TOW VEHICLE INTO THE DEALERSHIP. DEALER REPLACE BRAKE MASTER CYLINDER AND ABS BRAKING SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708767July 18, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842488July 16, 1999
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VEHICLE WOULD WANDER WHILE DRIVING AT 50 MPH OR MORE AND OVERSTEERING WOULD OCCUR WHENEVER CHANGING LANES OR MAKING TURNS. VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND SOME REPAIRS WERE MADE ON GEAR BOX, BUT PROBLEM STILL OCCURS. PASSING ON INFORMATION CONCERNING NHTSA INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842021July 9, 1999
SUSPENSION:FRONT
WHEN DRIVING AT ANY SPEED STEERING WHEEL PULLS TO THE LEFT, AND VEHICLEJERKS SEVERELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841679July 6, 1999
SUSPENSION:FRONT
WHILE MAKING A RIGHT TURN AT SLOWDOWN TO MODERATE SPEEDS, STEERING WHEEL SEVERLY PULLS TO THE RIGHT. CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708157July 2, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE OWNED A 86,93,95,AND 97 SUBURBAN. SO SUBURBAN STEERING IS VERY FAMILIAR TO ME. THE 1997 SUBURBAN STEERING IS UNSAFE. WHEN THE VEHICLE WAS FIRST PURCHASED THE VARIABLE ASSIST FAILED PULLING AN RV TRAILER. WHENEVER A VEHICLE PASSED OUR SUBURBAN THE STEERING HAD SO MUCH OVERSTEER THAT IF TURNED IN ANY DIRECTION IT WOULD DART LEFT AND RIGHT EITHER GOING OFF THE HIGHWAY OR IN THE OTHER LANE. SEVERAL ATTEMPTS WERE MADE TO REPAIR THE STEERING,THEN LEMON LAW WAS INVOKED. TWO MORE ATTEMPTS WERE MADE,THE FINAL ONE RESULTED IN ALL OF THE SERVICE MANAGER'S STEERING COMPONENTS BEING REMOVED FROM HIS 98 TRUCK AND PLACED ON THE SUBURBAN. THE STEERING WAS BETTER BUT POOR COMPARED TO THE 95 AND 93 SUBURBAN. TODAY THE VEHICLE IS STILL SCARY TO DRIVE ON RUTTED WET ROADS AT SPEED. JUST RECENTLY A CHIP FAILED IN THE STEERING WHEN TURNING LEFT, CAUSING OVER CORRECTION INTO OTHER LANES. THE DEALER SAID THIS HAD HAPPENED IN OTHER VEHICLES AND REPAIRED THE VEHICLE. UNLESS GM FIXES THIS PROBLEM,MY INTENT IS TO BUY ANOTHER VEHICLE THAT IS SAFE FOR FAMILY. IT WILL NOT BE A GM SUBURBAN. THE STEERING NEEDS TO BE COMPLETELY REPLACED WITH PREVIOUS NON VARIABLE ASSIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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