Chevrolet Suburban Complaints (2015)

431 consumer complaints on file.

#11172000January 24, 2019
SERVICE BRAKES
I HAVE THE SAME PROBLEM WITH MY 2015 SUBURBAN. BRAKE PEDAL GETS HARD AT VERY SLOW SPEED USUALLY AROUND GAS STATION. THIS HAS SHOWN UP AS OVER 150 COMPLAINTS ON THE SAME MODEL IT MUST BE A RECALL. HAS HAPPENED 5 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171169January 21, 2019
SERVICE BRAKES
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS NORTHBOUND ON THE FL TURNPIKE, THE BRAKE PEDAL BECAME VERY RIGID AND WOULD NOT ALLOW ME TO PRESS THE BRAKE PEDAL DOWN AS USUAL. FURTHERMORE, I HAD TO APPLY A TREMENDOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO ENGAGE ANY SORT OF BRAKING WHATSOEVER. IN A SPLIT SECOND, I HAD TO PULL TO THE SHOULDER OF THE HIGHWAY AND CONTINUE APPLYING VERY HARD PRESSURE ON THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A FULL STOP. I TURNED THE VEHICLE OFF, STARTED IT AGAIN, TRIED COASTING AND STOPPING THE VEHICLE AND THE BRAKE PEDAL CONTINUED TO BE VERY DIFFICULT TO PRESS AND WOULD NOT ENGAGE AND PROVIDE NORMAL BRAKING PRESSURE. I THEN HAD THE VEHICLE TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND THEY DIAGNOSED THE ISSUE AS BEING A BAD PUMP IMPACTING THE MASTER BRAKE CYLINDER. PARTS ARE SUPPOSEDLY ON BACK ORDER WITH NO TIMEFRAME GIVEN AS TO THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165038January 7, 2019
SERVICE BRAKES
DRIVING AT LOW SPEEDS THE BRAKING SYSTEMS FAILS TO STOP THE VEHICLE. THIS ALMOST CAUSED US TO STRIKE A PARKED VEHICLE IN A PARKING LOT. THE DEALERSHIP STATED THE BRAKE VACUUM PUMP HAS A LEAK AND/OR IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164846January 7, 2019
SERVICE BRAKES
WHILE ON A CITY STREET IN STOP AND GO TRAFFIC THE BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH AND BECAUSE OF THIS IT WAS VERY DIFFICULT TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164906January 7, 2019
UNKNOWN OR OTHER
WATER IS LEAKING INTO ROOF MOUNTED ANTENNA AND IS PREVENTING ONSTAR SYSTEM TO DETERMINE LOCATION OF VEHICLE BY DISABLING COMPASS, XM RADIO SYSTEM, NAVIGATION. A RED X APPEARS UNDER THE GPS SYMBOL IN THE DISPLAY UNIT WHEN THE VEHICLE IS ON, MOVING, AND STATIONARY. IF YOU LIFT ON THE SHARKFIN ROOF ANTENNA OVER THE DRIVER'S SEAT WATER RUNS OUT. THIS IS IDENTICAL TO THE PROBLEMS IN NHTSA ID NUMBER: 10058785; HOWEVER GM TELLS ME THAT MY VEHICLE VIN IS NOT COVERED UNDER THAT ISSUE ID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164976January 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR THREE WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165338January 5, 2019
SERVICE BRAKES
IN LATE DECEMBER 2018, THE BRAKES BEGAN TO EXHIBIT SIGNS THAT THEY NEEDED TO BE REPLACED. BEFORE WE COULD GET THE CAR TO THE DEALERSHIP FOR A BRAKE INSPECTION IN EARLY JANUARY 2019 DUE TO THE HOLIDAYS, THE BRAKES ACTUALLY TOTALLY FAILED TO OPERATE AT SLOWER SPEEDS (BELOW 30 MPH). EVEN WHEN "STANDING ON THE BRAKE PEDAL" WITH BOTH FEET THE VEHICLE WOULD NOT STOP. THIS HAPPENED SEVERAL TIMES ESPECIALLY AT SLOW SPEEDS WHILE BACKING OUT OF A DRIVEWAY OR GOING THROUGH A DRIVE-THRU. THE "BRAKE ASSIST LIGHT" ALSO CAME ON DURING SEVERAL OF THESE EVENTS. ALSO, A "GRINDING" NOISE OCCURRED. THIS MAY HAVE BEEN THE ANTI-LOCK BRAKE SYSTEM ACTIVATING. THE VEHICLE IS NOW AT THE CHEVROLET DEALERSHIP IN OUR AREA WAITING ON REPAIRS THAT WE ARE CONCERNED WILL NOT CORRECT THE PROBLEM AND PREVENT IT FROM OCCURRING AGAIN. THIS CONCERN IS DUE TO THE FACT, THROUGH OUR RESEARCH, THAT THERE ARE PENDING LAWSUITS AGAINST GM AND GM ITSELF HAS ISSUED SEVERAL "SERVICE BULLETINS" ADDRESSING THIS ISSUE, BUT WILL NOT INITIATE A RECALL OF THE AFFECTED VEHICLES. THEY WON'T EVEN OFFER ANY REASONABLE SOLUTION TO TRULY PREVENT FUTURE BRAKE FAILURE EVEN AFTER THEIR RECOMMENDED REPAIRS ARE COMPLETED AND PAID FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165201January 4, 2019
SERVICE BRAKES
HI THERE ; BRAKE VACCUM PUMP DEFECTED ; ONCE GOING IN SLOW TRAFFIC , STOP AN GO , OR EVEN BACKING , BRAKE PEDAL GOES HARD AND LOW , SUV DO NOT STOP AND YOU HAVE TO REALLY PRESS BRAKE ! AND THAN STILL GOING , VERY DANGREOUS ! THERE SHOULD BE A SAFTEY RECALL ON ALL 2015 , 2016 , 2017 SUBURBANS . IT COULD BE IN CITY STREETS , MY DRIVE WAY , ANY SLOW DRIVE BACK OR FORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164321December 31, 2018
SERVICE BRAKES
WHILE PARKING THE VEHICLE AT A SLOW SPEED THE BRAKES BECAME EXTREMELY HARD TO PUSH AND THE VEHICLE BARELY CAME TO A STOP. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST FEW MONTHS. WHEN WE HAD IT CHECKED BY THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164196December 31, 2018
STEERING
POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164087December 30, 2018
SERVICE BRAKES
INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163860December 28, 2018
SERVICE BRAKES
BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163865December 28, 2018
UNKNOWN OR OTHER
LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163754December 27, 2018
SUSPENSION
THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161324December 14, 2018
SERVICE BRAKES
I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155926December 4, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155567December 3, 2018
SERVICE BRAKES
THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155484December 2, 2018
SERVICE BRAKES
I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154920November 30, 2018
SERVICE BRAKES
WHEN DRIVING AT LOW SPEEDS, I.E. IN ROLLING TRAFFIC, OR IN LINE AT A DRIVE UP WINDOW OR CAR WASH, ALL BRAKE POWER IS LOST. ONLY WAY TO GET IT BACK IS TO GET RPM'S BACK UP HIGH AGAIN. SEEMS TO STRENGTHEN THE VACUUM BACK TO NORMAL. I WOULD HAVE TO PUT THE TRUCK IN NEUTRAL AND HIT GAS, THEN GO BACK TO DRIVE, AND BRAKES WOULD WORK WELL AGAIN. WITHIN ANOTHER HIT OR TWO OF THE BRAKES, PROBLEM WILL COME BACK. IT HAS HAPPENED OVER THE LAST 2+ YEARS, MANY MANY TIMES. AT LEAST 25-30 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155214November 30, 2018
SERVICE BRAKES
OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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