Chevrolet Suburban Complaints (2015)

431 consumer complaints on file.

#11195278April 9, 2019
SERVICE BRAKES
TOOK VEHICLE TO DEALER TO FIND SOURCE OF LOUD TAPPING NOISE. DEALER SAID IT WAS AN UNUSUALLY NOISY BRAKE VACUUM BOOSTER, BUT WAS OPERATING NORMALLY. 3 DAYS LATER, AS I ROLLED INTO A DRIVE THROUGH, THE BRAKE PEDAL BECAME VERY HARD AND THE VEHICLE WAS VERY HARD TO STOP. I AM ABLE TO REPLICATE THE PROBLEM WITH CONSISTENCY. AT LOW ENGINE SPEED, THE BRAKES BECOME HARD TO PUSH AFTER 4 OR 5 PEDAL APPLICATIONS. THE POWER BOOSTER IS NOT GETTING ENOUGH VACUUM AT LOW ENGINE SPEEDS TO MAINTAIN SAFE BRAKING PRESSURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194758April 8, 2019
SERVICE BRAKES
LOSS OF BRAKES AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193896April 4, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED MOMENTARILY AND THEN RETURNED TO NORMAL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191777March 27, 2019
SERVICE BRAKES
THE BAKE PEDAL BECOME HARD, AND THE BRAKE DISTANCE IS DANGEROUSLY INCREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191249March 25, 2019
ELECTRICAL SYSTEM
MY VEHICLE LOSES ALL ELECTRICAL POWER RANDOMLY WHILE DRIVING AFTER TAKING IT TO THE DEALER FOR THE POWERSTEERING RECALL IT IS VERY DANGEROUS ESPECIALLY WHEN IT LOSES ALL POWER ON THE HIGHWAY KEEPS HAPPENING AT RANDOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190853March 22, 2019
SERVICE BRAKES
VACUUM PUMP FAILURE. THE ISSUE IS PRESENTED WHEN THE VEHICLE IS DRIVING AT LOW SPEED AND THE BRAKE PEDAL IS PRESSED 3 OR 4 TIMES IN A SHORT PERIOD AFTER THAT PEDAL GOES ALL THE WAY DOWN AND STOP THE CAR IS CLOSE TO IMPOSSIBLE. LOU BACHRODT CHEVROLET - COCONUT CREEK REPRESENTATIVE TOLD ME THAT THAT'S THE WAY THIS KIND OF TRUCK WORK AND I NEED TO LEARN HOW TO DRIVE THAT TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189981March 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WATER LEAK INSIDE CABIN. WATER BUILD UP IN DRIVER SIDE FLOOR BOARD, EITHER COMING FROM ON STAR/SHARK FIN ANTENNA, CAN TRACE WATER LEAK UP UNDER THE DASHBOARD TO WHERE ALL THE ELECTRICAL WIRINGS ARE. LOST ON STAR AND GPS SERVICE DUE TO THIS. RANDOM DASH LIGHT AND INTERIOR LIGHT FLICKERING. TWO INCIDENTS SO FAR WHERE VEHICLE SHUTS OFF WHILE DRIVING. ONE ON NEARBY STREET AND OTHER ON THE HIGHWAY. LOST STEERING AND BRAKING ABILITY. NO ELECTRICITY SO COULD NOT TURN ON HAZARD LIGHTS TO ALERT OTHER DRIVERS AROUND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189850March 18, 2019
SERVICE BRAKES
AT TIMES, IT IS VERY DIFFICULT TO BRAKE THE VEHICLE. IT REQUIRES AN INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL AT LOW SPEEDS. THIS IS SIMILAR TO AN INVESTIGATION THAT IS ON GOING REGARDING A FAILING VACUUM PUMP FOR GMM MODEL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185738March 11, 2019
ENGINE
A KNOWEN ISSUE WITH THE SUBURBAN- DEAD LIFTERS, OFTEN THE DEALERSHIPS DON'T WANT TO REPAIR THE ENGINE, THEY TELL CUSTOMERS TO GET A NEW OR REBUILD ENGINE. THE ISSUE IS A HIDDEN SECRET WHICH I HOPE WITH THIS COMPLAINT GM WILL COME CLEAN AND RECALL MILLION OF CARS ON THE ROAD WITH THIS DEFECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11184786March 7, 2019
SERVICE BRAKES
I EXPERIENCED BREAK FAILURE AT LOW SPEEDS, MOST SIGNIFICANTLY AT LOW RPM. WHEN I TRIED TO APPLY THE BRAKES THE PEDAL LOCKED AND I HEARD A GRINDING/CLICKING SOUND AND WAS NOT ABLE TO PUSH THE PEDAL DOWN. I EXPERIENCE THIS MOST WHEN ON A SURFACE WITH A DECLINE. ALSO WHEN I SWITCH THE CAR FROM PARK TO DRIVE THE CAR JOLTED FORWARD WHEN I TOOK THE PRESSURE OFF THE BREAK. THE FEELING WAS VERY SIMILAR TO THE FEELING YOU GET WHEN YOU APPLY HEAVY PRESSURE TO THE BREAKS AND YOU KIND OF FLY FORWARD. CHEVROLET CONFIRMED A LEAK IN THE VACUUM PUMP. THE VEHICLE HAS 53,000 MILES. IT IS NO LONGER COVERED UNDER WARRANTY. IT IS A VERY SCARY FEELING NOT TO HAVE BREAKS. I HOPE GENERAL MOTORS ISSUES A RECALL TO PROTECT CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184810March 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TRANSMISSION GEARS FAILED TO PROPERLY SHIFT INTO ANY GEAR WITHOUT WARNING. THE CONTACT WAS UNCERTAIN IF THE WARRANTY WOULD APPLY TO SERVICE THE VEHICLE. HERMAN JENKINS MOTORS INC (2030 W REELFOOT AVE, UNION CITY, TN 38261, (731) 885-2811) AND ROCK-ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVE, PADUCAH, KY 42001, (270) 908-4808) WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180727February 18, 2019
SERVICE BRAKES
THE BRAKES HAVE LOST BRAKING PRESSURE THREE TIMES. AFTER FIRST INCIDENT, THE BRAKES WERE CHECKED AND THERE WAS NO ISSUE FOUND. THIS OCCURRED ON THE INTERSTATE IN MODERATE SPEED STOP AND GO TRAFFIC. I COULD HAVE REAR ENDED SOMEONE BUT I WAS ABLE TO PULL ONTO THE SHOULDER OF THE HIGHWAY. THE SECOND TIME I HAD TO MOVE MY CAR FROM ONE SPACE TO ANOTHER. THE CAR WOULD NOT STOP AND I NEARLY STRUCK A HOUSE. AGAIN THE BRAKES WERE DETERMINED TO BE FINE. THE THIRD TIME, I WAS ATTEMPTING TO PARK MY VEHICLE WHEN THE BRAKES FAILED TO STOP MY CAR. THANKFULLY I WAS PULLING INTO AN END PARKING SPACE AND THE CURB STOPPED ME FROM STRIKING ANOTHER AUTOMOBILE. GM KNOWS THERE IS AN ISSUE AS THERE ARE NUMEROUS COMPLAINTS. THE FIRST TIME THIS OCCURRED WAS IN AUGUST. IT OCCURRED AGAIN IN JANUARY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174930February 7, 2019
ENGINE
AC CONDENSER BROKE, TOLD BY GM SPECIAL COVERAGE TAKE TO DEALERSHIP, DEALERSHIP SAID NO COVERAGE. HAD 3RD PARTY FIX AT REASONABLE COST, CALLED GM AND TOLD YES WE WILL PAY FOR PARTS TAKE RECEIPT TO DEALERSHIP, DEALERSHIP SAID NO! WILL NOT PAY, WILL NOT FILE, WILL NOT HELP! GM NOW SAYS WILL NOT PAY AFTER MULTIPLE PHONES STATING THEY WOULD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174893February 6, 2019
STRUCTURE:BODY
FRONT DRIVE APPLIQUE CAME LOOSE FROM THE CAR, WHILE DRIVING ON A HIGHWAY. THE ADHESIVE WORE OUT AND CREATED AN ISSUE WITH EXPANDED BLIND SPOT AND PART POTENTIALLY FALLING OFF THE VEHICLE. I FIRST TAPED IT BACK AND THEN GLUED IT TEMPORARILY. WHEN I TOOK MY VEHICLE IN FOR SERVICE, THE DEALER NOTED THAT ALL PANELS WERE FAULTY AND NEEDED TO BE REPLACE. I NOTIFIED CHEVY ABOUT THIS ISSUE, AS IT APPEARS TO BE A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174381February 4, 2019
STRUCTURE:BODY, SUSPENSION
BADLY FADED PAINT TOP OF HOOD AND ROOF TOP. MAGNETIC SHOCKS HAD TO BE REPLACED AT COST OF $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172812January 29, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE THROUGH THE ANTENNA. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BENNETT CHEVROLET (6721 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) WHERE IT WAS DIAGNOSED THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172433January 27, 2019
POWER TRAIN
MY 2015 SUBURBAN IS LEAKING IN THE COOLER LINE TRANSMISSION I HAVE TO MUCH OIL IN THE FRONT THE SUBJECT VEHICLES MAY HAVE A TRANSMISSION OIL COOLER LINE THAT IS NOT SECURELY SEATED IN THE FITTING PLEASE,MY CONCERN IS THE OIL CAN TOUCH A HOT SURFACE AND CAUSE FIRE I DRIVE MY CAR EVERY DAY WHIT MY KIDS PLEASE HELP ME THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172438January 27, 2019
STRUCTURE:BODY
2015 SUBURBAN WHEN IS RAINING I HAVE WATER COMING FRON THE ROOF ON THE DRIVER SIDE IS COMING FRON THE SHARK ANTENNA IS TO MUCH WATER AND MY ON STAR IS NO WORKING AND THE GPS IS NOT WORKING AND THE DEALER SAY TO ME NO WARRANTY IS NOT FAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172435January 27, 2019
SERVICE BRAKES
I CAN'T STOP MY CAR DRIVING 3 MP I CAN STOP MY CAR DRIVING AT LOW SPEED IS VERY DIFFICULT TO STOP,WHEN I PRES THE BREAK AT LOW SPEED I HEAR AND FEEL A NOISE IN THE BREAK PEDAL,I HIT A CAR WHEN I WAS TRYING TO PARK MY CAR NEAR MY HOUSE IS VERY UNSAFE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171783January 24, 2019
SEATS, SUSPENSION, UNKNOWN OR OTHER
I HAVE JUST OVER 84000 MILES ON MY SUBURBAN. I HAVE HAD TO REPLACE THE A/C CONDENSER DUE TO FAILURE IN A WELD AND NOW HAVE TO REPLACE ALL FOUR STRUTS AS THEY HAVE NOW FAILED. I ALSO HAVE PART OF THE HEATED SEATS NOT WORKING AS WELL AS SENSORS THAT NEED TO BE "UPDATED" ALL THE TIME. I FIND IT RIDICULOUS THAT CHEVROLET WILL NOT STAND BEHIND ITS PRODUCT, ESPECIALLY WHEN SO MANY PEOPLE ARE HAVING ISSUES WITH THE SAME PARTS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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