Chevrolet Suburban Complaints (2008)

321 consumer complaints on file.

#10783855October 20, 2015
UNKNOWN OR OTHER
MY DASHBOARD CAP IS CRACKED ON THE DRIVERS SIDE JUST ON THE LEFT CORNER OF THE DOME AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG. I AM CONCERNED THE AIRBAGS MAY NOT DEPLOY CORRECTLY OR THE DASH MAY BREAK FREE AND MY VISIBILITY WILL BE COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778808September 30, 2015
ENGINE
THIS ENGINE IS BURNING 2-3 QUARTS OF OIL IN BETWEEN OIL CHANGES (CAR HAS LESS THAN 50,000 MILES ON IT). THIS IS THE ONLY CAR I HAVE HAD IN 30 YEARS THAT BURNS THIS MUCH OIL. I AM CONSTANTLY ADDING NEW OIL TO THIS ENGINE AND STILL HAVING TO CHANGE THE OIL REGULARLY IN ORDER TO STAY IN COMPLIANCE WITH THE MANUFACTURER'S WARRANTY DESPITE REFILLING HALF OF THE OIL WITH NEW OIL BETWEEN CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763905September 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
PURCHASED THE TRUCK IN MARCH 2013 WITH APPROX 63K MILES ON IT. IN NOVEMBER 2013, STABILITRAK WARNING CAME ON. TOOK TO CHEVY DEALER WHO REPLACED SPARK PLUG AND NEW BATTERY. IN JANUARY 2015, STABILITRAK WARNING LIGHT ON AGAIN. TOOK TRUCK IMMEDIATELY TO DEALER WHO HOOKED IT UP FOR DIAGNOSIS BUT DID GET ANY RESULTS. LIGHT DID NOT COME ON AGAIN UNTIL 9/8/15 WHEN I WAS DRIVING 70 MPH ON A HIGHWAY. SERVICE STABILITRAK/SERVICE TRACTION CONTROL/ABS ALL LIT UP. STRANGE NOISE COMING FROM RIGHT FRONT TIRE AREA WHEN I ATTEMPTED TO SLOW DOWN TO PULL OFF THE HIGHWAY, HAD NO BRAKES. PEDAL LITERALLY WENT TO THE FLOOR. LUCKILY THERE WAS AN INCLINE SO MY VEHICLE SLOWED ENOUGH TO ALLOW ME TO GET OFF THE HIGHWAY. PULLED OFF ONTO AN EMERGENCY AREA JUST PAST THE TOLL BOOTHS AND HAD TO USE MY EMERGENCY BRAKE TO STOP. LUCKILY, I DIDN'T HAVE MY 4 SMALL CHILDREN WITH ME LIKE I USUALLY DO. NOW THE EXTENDED WARRANTY COMPANY IS TRYING TO DENY MY CLAIM FOR REPAIRS SAYING THAT THE RUST WAS THE CAUSE. I HAD THE VEHICLE LOOKED AT BY A CERTIFIED AUTHORIZED DEALER WHO DIDN'T NOTICE THE RUST AND I ALSO HAD THE TRUCK INSPECTED IN JULY PER MA LAW FOR SAFETY AND EMISSIONS AND THERE WAS NO MENTION OF RUST EVEN THOUGH THEY DO A PRETTY THOROUGH INSPECTION YET I, THE CONSUMER, AM AT FAULT WHEN MY WHEEL RIPS APART FROM THE HUB WHILE TRAVELING 70 MPH?!? THIS IS OBVIOUSLY A HUGE PROBLEM. PEOPLE IN THE NORTHEAST DRIVE SUVS -AND COME INTO CONTACT WITH SALT EVERY WINTER. ISN'T THAT THE POINT OF HAVING AN SUV?!?. NEVER AGAIN WILL I BUY A GM AND I WILL BE SURE TO TELL ANYONE AND EVERYONE I KNOW TO AVOID THEM AS WELL. SHAME ON GM FOR PUTTING CONSUMERS IN POTENTIALLY LIFE-THREATENING SITUATIONS BECAUSE OF THE OBVIOUS USE OF INFERIOR MATERIALS. I HOPE THE NHTSA TAKES A REALLY CLOSE LOOK AT THIS PROBLEM AND FORCE GM TO ADDRESS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762783September 10, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED TWO CRACKS. ONE WAS NEAR THE INSTRUMENT CLUSTER AND THE OTHER WAS NEAR THE PASSENGER SIDE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000. MA 10/25/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762534September 9, 2015
UNKNOWN OR OTHER
ON JULY 7TH 2015, I WENT TO MY VEHICLE AND NOTICED A CRACK IN THE DASH ON THE DRIVERS SIDE, SUBSEQUENTLY THE PASSENGER SIDE CRACKED. I CONSIDER THIS TO BE A HAZARDOUS SITUATION BECAUSE IN THE EVENT OF AN AIRBAG RELEASE SMALL PIECES OF THE CHEAP PLASTIC USED IN THE DASH WOULD BE PROPELLED FORTH CAUSING INJURY. I NOTIFIED MY DEALERSHIP AND WAS QUOTED $1365 FOR A REPLACEMENT DASH WITH GM OFFERING A 50/50 SPLIT ON THE COST. IF YOU'RE OFFERING TO PAY PART OF THE COST IT'S BECAUSE YOU ARE AWARE OF THE PROBLEM. I ALSO UNDERSTAND THAT THE REPLACEMENT DASHES ARE CRACKING ALSO. POOR QUALITY COMPONENTS MAKE A POOR QUALITY PRODUCT! MY 2008 SUBURBAN IS GARAGE KEPT WITH 58,600 MILES ON IT. I ONLY USE IT FOR VACATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744598July 29, 2015
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD MADE A POPPING SOUND WHILE I WAS SITTING PARKED IN THE RUNNING VEHICLE. SMALL CRACK APPEARED JUST ABOVE INSTRUMENT CLUSTER. OVER THE COURSE OF THE NEXT TWO YEARS, THIS CRACK GOT PROGRESSIVELY WORSE. AN ADDITIONAL CRACK HAS APPEARED IN THE FORWARD CORNER AROUND THE AIRBAG TOWARDS THE DRIVERS SIDE. BOTH OF THESE CRACKS ARE LARGE AND GETTING LARGER. THEY ARE IN THE SAME PLACE THAT THOUSANDS OF OTHERS HAVE EXPERIENCED CRACKS IN THESE VEHICLES. IT IS WOULD BE COME A HAZARD IN AN ACCIDENT AS THE DASH WOULD MOST CERTAINLY CRACK FURTHER SENDING SHARDS OF PLASTIC THROUGHOUT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744655July 29, 2015
VEHICLE SPEED CONTROL
OWN A 2008 SUBURBAN AND HAD EXACT PROBLEM FIVE (5) TIMES AND PAID TO REPAIR (5) TIMES. WE HAVE CALLED GM CONSISTENTLY RELATIVE TO PROBLEM AND WILL NOT ADMIT ISSUE. WE HAVE LEARNED OTHER OWNERS HAVING SIMILAR ISSUES WITH STABILLITRAK SENSORS. THE VEHICLE IMMEDIATELY DROPS SPEED TO 20 MILES AN HOUR DURING DRIVING. MY UNDERSTANDING, THE VEHICLE RECEIVES SENOR READING RELATIVE TO STERRING AND STABILITY (POTENTIAL FOR VEHICLE TO SPIN OUT OF CONTROL). ISSUE IS THE VEHICLE IMMEDIATELY DROPS SPEED WHICH CAN CAUSE POTENTIAL FOR SEVERE "REAR-END" ACCIDENTS. I CALLED YOUR HOTLINE "WITHOUT RETURN CALLS"!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721602May 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721061May 22, 2015
AIR BAGS
THIS IS A MAJOR SAFETY CONCERN AND CHEVROLET WILL NOT TAKE OWNERSHIP THAT THIS IS A A MAJOR DEFECT IN MANUFACTURING. THESE DASHBOARDS CRACKING AND NOW THE SAFETY COVER FOR MY AIR BAG IS POPPING UP. I AM AFRAID THAT THE AIRBAG WILL FALSELY DEPLOY. I HAVE FOUR KIDS THAT TAKE TURNS IN THE FRONT SEAT WERE THIS CAN BE A BIG ISSUE. NOT ONLY THAT, IF WE DO GET INTO AN ACCIDENT THE DASHBOARD FRAGMENTS CAN BREAK OFF AND IMPALE SOMEONE. THIS NEEDS TO BE RECALLED BEFORE INJURIES OCCUR. I HAVE PICTURES IF U WOULD LIKE TO SEE THEM. I EVEN HAVE A BUMPER TO BUMPER WARRANTEE AND THEY ARE STILL NOT FIXING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683694February 16, 2015
ENGINE, ELECTRICAL SYSTEM
MY 2008 CHEVY SUBURBAN WITH 94,000 MILES STALLED WHILE IN TRAFFIC TRAVELING AT ABOUT 20 MPH WITHOUT WARNING. I LUCKILY WAS ABLE TO COAST IT TO THE SIDE OF THE ROAD AND AFTER LETTING IT SIT FOR A SHORT TIME IT DID RESTART AGAIN BUT ONLY TO STALL AGAIN AFTER THE CAR RAN FOR ANOTHER 5 MINUTES AGAIN TRAVELING AT ABOUT 20 MPH. I HAD IT TOWED TO MY DEALERSHIP AND HAVE BEEN TOLD THAT MY CRANKSHAFT POSITION SENSOR HAS FAILED. WHILE MY VIN AND YEAR IS NOT COVERED, THERE IS AN ACTIVE RECALL ON THIS CONDITION (GM RECALL NO. 06083.). THIS IS A VERY DANGEROUS ISSUE TO HAVE ESPECIALLY WHEN TRAVELING WITH SMALL CHILDREN IN THE CAR. THE RECALL SHOULD BE EXTENDED TO OTHER YEARS WHO EXPERIENCE THIS ISSUE FOR THE SAFETY OF FAMILIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676716January 20, 2015
STRUCTURE:BODY, AIR BAGS
DASH BOARD CRACKED WHILE VEHICLE WAS NOT BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670831January 7, 2015
STRUCTURE
CHROME PLATING ON INTERIOR DOOR HANDLES PEELED OFF FROM THE PLASTIC BASE MATERIAL AND CAUSED FINGER INJURY . *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10734181December 5, 2014
STRUCTURE:BODY
DRIVERS DOOR HAS HAD TROUBLE CLOSING. HINGE WAS STIFF AND CREAKED LOUDLY. SEVERAL ATTEMPTS JUST TOLD NEEDED GREASED. SO WE CONTINUED TO GREASE WHEN NECESSARY AT HOME. KEPT GREASING THE HINGE. FINALLY THE DOOR WOULD NOT SHUT AT ALL AROUND 90,000 PLUS MILES WHEN FIRST NOTICED THE DOOR ISSUE. HAD TO HAVE SOMEONE COME AND HELP CLOSE THE DOOR. THE DOOR TURNED OUT TO BE DEFECTIVE METAL AND NEAR THE HINGE THE METAL HAS TORN ACROSS AND THUS LOWERED THE DOOR TO WHERE IT DOES NOT CLOSE PROPERLY. A SMALL WELD WAS DONE TO HOLD WHILE I PURSUED HELP THROUGH CHEVY TO NO AVAIL AS BY THEN WE WERE OVER 100,000 AND TOLD TOO LATE. I EVEN HAD THE BODY MANAGER TELL THEM NO RUST AROUND HINGE, DEFECTIVE METAL. NOW THE PASSENGER DOOR HAS SAME ISSUE. WINDOWS ARE STARTING TO HAVE TROUBLE CLOSING SINCE DOOR OFF LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658970November 18, 2014
WHEELS
THE WHEEL BEARINGS ON THE RIGHT FRONT WHEEL BECAME UNSEALED. WE WERE DRIVING ON A FOUR-LANE HIGHWAY. THE ANTILOCK BREAKING AND STABILITRACK WARNING LIGHTS CAME ON. WE DID NOT KNOW WHY. WE CONTINUED TO DRIVE HOME ON THE INTERSTATE WITH ABOUT 100 MILES TO GO. THE CAR STEERING BECAME INTERMITTENTLY DIFFICULT TO CONTROL. EVENTUALLY WE STOPPED WHEN THE CAR WAS PULLING DRASTICALLY TO THE RIGHT AND THE WHEEL WELL WAS SMOKING. AT THIS POINT THE RIGHT FRONT WHEEL WAS POINTED TOWARD A RIGHT TURN WHILE THE LEFT FRONT WHEEL WAS POINTED DIRECTLY FORWARD. WE HAD TO BE TOWED TO A CHEVROLET DEALERSHIP. AFTER NEW BEARINGS WERE INSTALLED, CALIPERS REPLACED, ETC., THE MAINTENANCE PERSON AT THE DEALERSHIP SAID THAT THERE WAS NO REASON TO BELIEVE THAT THE SAME THING WOULD HAPPEN TO THE OTHER FRONT WHEEL. NEVERTHELESS, THE SAME THING DID HAPPEN TO THE LEFT FRONT WHEEL SIX MONTHS LATER 800 MILES FROM HOME EXCEPT THE SEALED BEARINGS MADE A "CLUNK" SOUND WHEN IT HAPPENED AS WE BACKED OUT OF A PARKING LOT. WE INVESTIGATED THE LOCATION OF CHEVROLET DEALERSHIPS AND DROVE THE CAR TO A DEALERSHIP ABOUT 30 MILES AWAY WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654226November 11, 2014
STRUCTURE:BODY:DOOR, STRUCTURE, LATCHES/LOCKS/LINKAGES
COMPLAINT TO DOCUMENT A SAFETY ISSUE ON A 2008 CHEVY SUBURBAN. SHARP EDGES ON INTERIOR DOOR HANDLES CAUSING SERIOUS INJURIES TO THE HANDS OF PASSENGERS. THE CHROME FINISH IS DELAMINATING FROM THE INTERIOR DOOR HANDLES CAUSING SHARP KNIFE LIKE EDGES AS NOTED ON SEVERAL 2007 GM MODELS IN DEFECT INVESTIGATION REPORT EA10004. MY 2008 CHEVROLET SUBURBAN HAS THE SAME PROBLEM AS DESCRIBED IN THE PREVIOUS INVESTIGATION. SEVERAL PEOPLE HAVE BEEN INJURED BY THE SHARP EDGES ON THE DOOR HANDLES IN MY 2008 SUBURBAN WHEN TRYING TO OPEN THE DOOR FROM THE INSIDE. THE SHARP EDGES HAVE CAUSED DEEP CUTS TO THE HANDS OF MY WIFE, AND HER MOTHER, AS WELL AS MINOR CUTS TO OTHERS. THERE IS A VERY SERIOUS POTENTIAL FOR INFECTION AND TRANSMISSION OF DISEASE BECAUSE OF THE AMOUNT OF BLEEDING FROM THESE INJURIES. DOORS HANDLES INHERENTLY CARRY GERMS, AND BECAUSE THE INJURIES ARE CAUSED BY THESE DOOR HANDLES, THE RISK IS CONSIDERABLY HIGHER. BASED ON THE RESEARCH I HAVE PERFORMED ON THE SUBJECT, THIS IS A MUCH MORE WIDESPREAD PROBLEM THAN PREVIOUSLY IDENTIFIED, AND IS NOT ISOLATED TO 2007 MODELS ALONE. I HAVE FILE A COMPLAINT THE GM CUSTOMER SERVICE IN AN ATTEMPT TO RESOLVE THE MATTER. IF GM IS UNWILLING TO REPLACE THESE DEFECTIVE DANGEROUS HANDLES, THEN I WILL REPLACE THE HANDLES TO PREVENT FURTHER INJURIES AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10653654November 8, 2014
STRUCTURE
DASHBOARD BEGAN TO CRACK AT AROUND 50000 MILES. CONTACTED THE DEALER. QUOTED $1400. CONTACTED GM. WAS TOLD I WOULD NEED TO PAY $400 OUT OF POCKET AS A DEDUCTIBLE. I COULDN'T AFFORD IT AT THE TIME SO I HAD TO PASS. BUT I FEEL I SHOULDN'T HAVE TO PAY FOR A FACTORY DEFECT THAT GM CONTINUES TO IGNORE. THOUSANDS OF PEOPLE HAVE BEEN AFFECTED. THIS IS UNSAFE. THE DASHBOARD IS CRACKED AROUND THE PASSENGER SIDE AIR BAG WHICH COULD CAUSE SHARDS OF PLASTIC TO AFFECT THE FRONT AND DRIVER UPON THE AIRBAG BEING DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649236October 22, 2014
UNKNOWN OR OTHER
DASHBOARD HAS SEVERE CRACKS IN MULTIPLE PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648415October 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
CRACKED DASH, RAZOR-SHARP DOOR HANDLES AND IT CUTS OUT AND SHAKES DUE TO THE STABILITRAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631441September 8, 2014
POWER TRAIN
TORT CONVERTER ON TRANSMISSION WAS SHOT...HAD TO REPLACE ENTIRE TRANSMISSION AT 135,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631443September 8, 2014
ENGINE
THIS VEHICLE HAS ALWAYS USED AN EXCESSIVE AMOUNT OF OIL. MUST ADD AT LEAST ONE QUART BETWEEN EACH 3500 MILE OIL CHANGES. NO LEAKS HAVE BEEN DETECTED AND NOTHING SEEMS TO MAKE A DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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