Chevrolet Suburban Complaints (2001)
566 consumer complaints on file.
- #10208188November 7, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS KICKS IN AT SPEEDS UNDER 10 MPH EVEN AFTER RECALL FIX IN OCT 2005 DEALER KINDLY DID A GOODWILL REPAIR AT MINIMAL COST TO ME ON 11/7/2007 I JUST WANT PEOPLE TO KNOW THIS PROBLEM IS RECURRING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10208092November 6, 2007PARKING BRAKE
PARKING BRAKES FAILS TO WORK. TRIED TO ADJUST. DID EVERYTHING SHORT OF REPLACING TO WHOLE THING. I DID NOT WORK FROM DAY ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206703October 23, 2007STEERING
2001 SUBURBAN-STEERING SHAFT POP TURN OVER BUMPS,CAUSE STEERING TO SHAKE/ POP. STEERING SHAFT WAS REPLACED ON 10/23/2007. COMPLAINT HOW MANY OTHER CUSTOMERS OUT THERE THAT DON'T KNOW ABOUT THIS BULLETIN MY TRUCK HAVE 116737 MILES I SHOULD HAVE BEEN INFORMED ABOUT THIS. WHAT IF I WOULD HAVE HAD A ACCIDENT.(2) I HAVE A STEERING GEAR BOX FAILURE AND LIKE THE BULLETIN SAYS NOISE WHEN TURNING TO THE RIGHT AND LEFT. I THINK THE STEERING SHAFT CAUSE THE STEERING GEAR BOX TO GO OUT. HAVING THIS STEERING SHAFT PROBLEM FOR OVER 1,167,37 MILES SOME RELATED PROBLEM SURE TO CAUSE ANOTHER PROBLEM. BILL HEARD CHEVROLET WORKED ON MY VEHICLE. I FOUND THE BULLETIN AND BROUGHT THIS TO THEIR ATTENTION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207151October 23, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WANTS TO BE REIMBURSED FOR RECALL WORK PERFORMED ON HIS 2001 CHEVY SUBURBAN. MANUFACTURER DENIED HIS CLAIM TO BE REIMBURSED. *KB THE CONSUMER HAD ALREADY HAD THE WORK DONE REGARDING THE FUEL PUMP PRIOR TO THE RECALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205730October 15, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2001 CHEVY SUBURBAN AND THIS IS THE 5TH. TRANSMISSION I HAVE PUT IN THE VEHICLE. THE TRANSMISSION FIRST FAILED AT 15,339 MILES AND WAS REPAIRED UNDER WARRANTY. AT 50,525 MILES IT FAILED AGAIN AND COST ME $1802.94 TO FIX. AT 62,823 IT FAILED AGAIN AND A CHEVROLET DEALER IN OKLAHOMA REPAIRED IT,FOR $2279.24, AND GAVE IT A ONE YEAR WARRANTY. 11 MONTHS AND 10800 MILES LATER IT FAILED AGAIN. THIS TIME THE CHEVY DEALER IN MISSOURI WANTS $1600 TO REPAIR IT AND SAID THE SAME EXACT PARTS DID NOT FAIL SO THE ONE YEAR WARRANTY DOES NOT APPLY!!!!!!!! THIS VEHICLE IS DRIVEN BY MY WIFE AROUND TOWN. ALL OF A SUDDEN YOU LOOSE POWER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205143October 6, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS ON MY 2001 CHEVY SUBURBAN ACTIVATES AT SLOW SPEEDS EXTENDING MY STOPPING DISTANCE. I WAS SUBJECT TO A RECALL IN OCTOBER, 2005 WHEN I HAD NO SYMPTOMS BUT TOOK MY VEHICLE TO THE DEALER WHO SAYS THEY COMPLETED THE RECALL REQUIREMENTS. NOW, I AM HAVING THE SYMPTOMS AND GM REFUSES TO TAKE CARE OF THE PROBLEM. I SPENT $80 AT A DEALER FOR DIAGNOSIS AND THEY SAY IT IS A FAULTY WHEEL SENSOR(LOW VOLTAGE) AND WANT ANOTHER $330 TO REPAIR. THE RECALL LETTER I WAS SENT SPECIFICALLY STATES THAT "IN SOME CASES, THE FRONT WHEEL SPEED SENSOR MAY REQUIRE REPLACEMENT." GM OFFERED ME A 10% DISCOUNT ON THE REPAIR AFTER I CALLED THEM. I FEEL THEY SHOULD REPAIR IT. NHTSA RECALL # 05V379000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10204925September 27, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
LTR RE HIS 2001 SUBURBAN WHICH CAUGHT ON FIRE AFTER NOTICING THE ABS SYSTEM SENSOR APPEARING ON THE DASH BOARD; SEEKING REIMBURSEMENT FOR REPAIRS. *KB WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, HE DISCOVERED THE BATTERY WAS DEAD. AFTER THE CONSUMER JUMP STARTED THE VEHICLE, THAT WAS WHEN THE VEHICLE CAUGHT ON FIRE. THE CONSUMER HAD THE VEHICLE TOWED AND WAS INFORMED THE ABS WAS BAD, BUT IT WAS NOT THE CAUSE OF THE FIRE. THE CAUSE WAS A COMPUTER SYSTEM THAT HAD OVERHEATED AS A RESULT OF THE ABS MALFUNCTION. THE CONSUMER HAD REPLACED THE ABS MODULE PREVIOUSLY. THE DEALER REPLACED THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR. *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10203911September 24, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 5 MPH, THE ABS ACTIVATED WITHOUT WARNING AND THE STOPPING DISTANCE INCREASED. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT BELIEVED THAT THE ABS WHEEL SENSOR CAUSED THE FAILURE. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CURRENT AND FAILURE MILEAGES WERE 219,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10202470September 11, 2007PARKING BRAKE
EMERGENCY BRAKE WENT OUT FOR NO REASON. WE HAVE NEVER USED EMERGENCY BRAKE SINCE OWNING THE CAR IN 2001. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201826September 4, 2007POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SERVICE BRAKES, HYDRAULIC
OUR 4 YEAR OLD CHILD WAS ABLE TO PUT OUR 2001 CHEVY SUBURBAN IN GEAR WITHOUT STARTING THE CAR OR PRESSING HIS FOOT ON THE BRAKE. THE CAR STARTING ROLLING DOWN THE HILL. FORTUNATELY MY WIFE WAS ABLE TO JUMP IN THE WINDOW AND PRESS THE BRAKE TO STOP THE CAR. WE WERE VERY LUCKY THAT NONE OF THE CHILDREN IN THE AREA WERE HURT AND THAT NO PROPERTY WAS DAMAGED OTHER THAN A SMALL PIECE OF FENCE. APPARENTLY WITH THE KEY IN THE IGNITION AND IN THE FIRST "ACCESSORY" POSITION YOU ARE ABLE TO TAKE THE CAR OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. I TRIED THIS ON SEVERAL OTHER CHEVY MODELS THAT HAVE THE GEAR SHIFT ON THE COLUMN AND YOU ARE ABLE TO DO THE SAME THING. I CALLED CHEVY AND THE DEALER AND THEY BOTH SAID THAT THIS SHOULD NOT HAPPEN AND TO BRING IT IN FOR REPAIR. THE DEALER EVEN WENT TO THE LOT AND DID WHAT I DESCRIBED ON A 2006 SUBURBAN AND AGREED THAT IT DID HAPPEN WHEN HE DID IT. IF THIS IN FACT THE WAY THE CAR IS MANUFACTURED IT WOULD BE NICE IF THEY ACKNOWLEDGED THAT FACT AND PUT IT IN THE OWNERS MANUAL. *TR UPDATED 12/12/2007 *BF THE CONSUMER STATED THE MANUFACTURER IS BEING PHASED OUT, HOWEVER WOULD LIKE TO BE NOTIFIED IF THE OLDER OWNERS WOULD BE NOTIFIED. UPDATED 12/12/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201701September 2, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE, VEHICLE CUT OFF AND WOULD NOT START BACK UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10200981August 28, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SAME SYMPTOMS AS WAS SUBJECT OF A RECALL TO BRAKES DONE 09-06-06 (SERVICE TICKET CTCS224790). INTERMITTENT ABS ACTIVATION ON SLOW SPEED STOP THAT CAUSES THE STOPPING DISTANCE TO INCREASE. NO SLIPPERY SURFACE OR TIRE SKIDDING THAT WOULD CAUSE THE ACTIVATION. PRIOR TO THE 2006 RECALL, THESE SAME SYMPTOMS HAD BEGUN ON THE VEHICLE AND GRADUALLY WORSENED. I TOOK THE VEHICLE TO THE DEALER (DAMASCUS CHEVROLET 301-253-2151) ON 8-24-07 (SERVICE TICKET CTCS233310). SERVICE WRITER BUTCH ECCARD STATES THE MECHANIC COULD FIND NOTHING WRONG EXCEPT ONE FRONT BACKING PLATE TOUCHING THE ROTOR. NO CODE STORED IN THE COMPUTER. ABS ACTIVATION OCCURRED TWO MORE TIMES SINCE THE SERVICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199711August 15, 2007FUEL SYSTEM, GASOLINE
I PURCHASED THIS VEHICLE NEW IN 2001. ON JULY 20, 2007 ON AN OUT OF TOWN FAMILY/WORK TRIP, I REFILLED THE FUEL TANK AND TRAVELED ANOTHER 88 MILES TO MY FINAL DESTINATION, UPON ARRIVAL I SMELLED GAS, BUT SAW NO PROBLEMS. THE NEXT MORNING I WAS SCHEDULED TO ATTEND AND EVENT AND WENT OUT TO START THE TRUCK AND FOUND A HOLE IN THE ASPHALT DRIVEWAY, APPROXIMATELY 3 FEET IN DIAMETER, AND DISCOVERED FUEL LEAKING FROM THE MIDDLE OF MY TRUCK. I REMOVED THE GAS TANK PROTECTIVE COVER AND FUEL SPILLED EVERYWHERE. I FOUND A LOCAL MECHANIC THAT TRAVELED TO MY LOCATION, HE AND 2 OTHERS WORKED ALL DAY AND FOUND THAT THE LOCK RING THAT HOLDS THE FUEL PUMP ASSEMBLY TO THE TANK WAS ONLY LIGHTLY CONNECTED. REPAIRS WERE MADE AND I TRAVELED BACK HOME. 8/13/07 MY WIFE FILLED THE TANK 3/4'S FULL AND THE TANK LEAKED FUEL ALL OVER AGAIN. THE FUEL IS LEAKING FROM THE TANK WHERE THE FUEL PUMP ASSEMBLY IS CONNECTED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195083July 1, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRE/CONNECTER OVERHEATED MELTING A SMALL HOLE IN MODULE WHICH CAUSED FUEL TO LEAK OUT. CONTACTING DEALERSHIP ABOUT RECALL ,OLD PART IS AVAIL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10194979June 29, 2007STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING FROZE AND THEN CORRECTED ITSELF. THERE WERE NO WARNING INDICATORS. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 131,186 AND FAILURE MILEAGE WAS 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10194768June 27, 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STEERING,FUEL PUMP MODULE,WIRES CONNECTORS. I TOOK IT IN TO FIX BUT I HAD TO PAY FOR IT $ 1.054 WHY IF THERE'S A RECALL ON IT THAT WAS JUST FOR THEFUEL PUMP MODUEL CALL ME ABOUT THIS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190697May 14, 2007PARKING BRAKE:CONVENTIONAL
PARKING BRAKE, FAILURE TO DISENGAGE OR INDICATE THAT THE BRAKE WAS ENGAGED, LEADING TO WEAR OF THE REAR ROTOR/DRUM, AND REQUIRING REPLACEMENT. REPLACED ONCE, ONLY TO HAVE IT HAPPEN AGAIN. PARKING BRAKE WAS A SAFETY FEATURE THAT SHOULD BE SUBJECT TO RECALL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190113May 8, 2007WHEELS:RIM
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THREE OF THE FOUR WHEELS HAVE FAILED ON THE VEHICLE. THE WELDS DETACHED FROM ONE OF THE RIMS AND CAUSED A FLAT TIRE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIBRATE. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT MILEAGE IS 141,352 AND FAILURE MILEAGE WAS 106,532. THE CONSUMER STATES THAT THE VEHICLE IS OWNED BY MIDDLEBURGH CENTRAL SCHOOL. THE CONSUMER PROVIDED COPY OF INVOICE. UPDATE 05/23/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188059April 16, 2007VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE AUTO-DIMMING HEATED MIRROR ON MY 2001 CHEVY SUBURBAN SUDDENLY CRACKED AFTER BUMPING INTO THE SIDE OF MY GARAGE DOOR. THE MIRROR IMMEDIATELY STARTED DRIPPING A GREEN SUBSTANCE ON THE DRIVEWAY. I STARTED TO CLEAN UP THIS SUBSTANCE WITH MY BARE HANDS WHICH CAUSED A BURNING SENSATION. I THEN NOTICED THAT THE GREEN LIQUID WAS DISCOLORING/MELTING THE PAINT ON THE SIDE OF MY VEHICLE AND EATING THE CONCRETE IN MY DRIVEWAY. I SPRAYED THE AREAS DOWN WITH WATER AND FOUND THE PAINT ON MY VEHICLE DAMAGED. MY SKIN BECAME VERY RED AND IRRITATED AFTER CONTACTING THIS MATERIAL. I CAN NOT BELIEVE THAT GM COULD KNOWINGLY SELL A PRODUCT TO THE PUBLIC WITH NO WARNING OF ANY KIND. THE BLACK PLASTIC HOUSING OF THE OUTSIDE OF THE MIRROR ALSO HAS MELTED DUE TO CONTACT WITH THE MATERIAL. I WANT TO KNOW WHAT THIS MATERIAL IS AND WHAT HEALTH PROBLEMS I CAN EXPECT TO HAVE DUE TO MY DIRECT CONTACT. I WANT TO HAVE ACCESS TO AN MSDS REPORT FOR UNKNOWN MATERIAL. THIS IS A VERY CAUSTIC CHEMICAL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10183089February 20, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT PURCHASED THIS VEHICLE ON JANUARY 26, 2007. ON 2/10/07 THE CONTACT NOTICED THAT IT WAS TAKING LONGER THAN EXPECTED TO BRAKE AND HE WAS TOO CLOSE TO OTHER VEHICLES AT LOW SPEEDS. THE CONTACT SAID THAT THE BRAKE PEDAL PUSH UPWARD AND THEN IT WENT DOWN. IT BECAME DIFFICULT TO AVOID OTHER VEHICLES WHEN COMING TO A COMPLETE STOP. THE CONTACT TOOK THE VEHICLE TO AUTO SALE IN PASADENA MD. THE CONTACT THEN CALLED CHEVROLET, AND WAS TOLD THAT THIS VEHICLE DID NOT FALL UNDER A CURRENT RECALL THAT DESCRIBED THE SAME SYMPTOMS AS IN THE VEHICLE. NHTSA RECALLRECALL 05V379000/GM RECALL 05068 WA SISSUED. THE FAILURE MILEAGE WAS 76999, AND THE CURRENT MILEAGE WAS 77213.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0