Chevrolet Suburban Complaints (2008)

321 consumer complaints on file.

#10910288September 28, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910292September 28, 2016
UNKNOWN OR OTHER
THE PLASTIC JACK WING NUT THAT HOLDS THE JACK STORED SECURLEY IN THE INTERIOR WHEEL WELL TWISTED OFF THE FIRST TIME IT WAS USED. THE JACK WAS THEREFOR UNACESSIBLE FOR USE. THE LUG WRENCH TWISTED APART WHEN IT WAS USED TO ATTEMPT TO LOOSEN THE LUG NUTS. THE METAL IN THE LUG WRENCH WAS VERY SOFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910401September 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906876September 15, 2016
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
MY DASH STARTED CRACKING FOR NO REASON. I WENT OUT TODAY TO GET IN MY VEHICLE AND NOTICED A CRACK ALONG MY DASH THAT WASN'T THEIR YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905503September 10, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD HAS MAJOR CRACKS AROUND AIRBAGS AND ELECTRICAL COMPONENTS ARE EXPOSED TO THE SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904779September 8, 2016
ENGINE
APPARENTLY THERE WAS A TECHNICAL BULLETIN ISSUED FOR THIS TRUCK. THE SPECIAL WARRANTY WAS FOR 120,000 OR YEAR 2018. IN 2015 I DISPUTED THE ENGINE FAILURE AND ALSO THE OIL CONSUMPTION AND THE#7 CYLINDER. MY TRUCK WAS AT 170,000 MILES AND GM REFUSED TO PAY FOR THE REPAIR. ON AUGUST 20, 2016, MY TRUCK WAS HAVING THE SAME PROBLEMS. I RETURNED IT BACK TO THE SAME DEALER AND THEY SAID IT WAS THE SAME PROBLEM AGAIN, THIS REPAIR WAS PERFORMED LESS THAN A YEAR. I CALLED GM AGAIN AND THEY REFUSED TO MAKE THE DEALERSHIP WARRANTY THE REPAIR FROM LAST YEAR. GM KNOWS THAT THIS ENGINE IS FAULTY AND REFUSE TO RECALL THIS 5.3 ENGINE. NOW I HAVE TO PAY FOR A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903578September 4, 2016
UNKNOWN OR OTHER
MY DASH HAS CRACKED AND I BELIEVE THAT THIS MAY BE A SAFETY HAZARD IF THE AIRBAGS EVER DEPLOY. I DID ATTEMPT TO GLUE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901947August 27, 2016
AIR BAGS
WE NEED THE TAKATA AIRBAG ISSUE FIXED FOR THE SAFETY OF OUR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897270August 19, 2016
ENGINE, POWER TRAIN
I WAS DRIVING MY VEHICLE SEVERAL DAYS AFTER HAVING A ROUTINE OIL CHANGE AND THE VEHICLE STARTED TO SLOW DOWN. I TOOK MY CAR IN TO BE CHECKED OUT AND WAS TOLD THAT I NEED A NEW ENGINE, THE TRUCK HAS A LOSS OF POWER DUE TO THE STABILIZING TRAK ISSUE. AFTER READING ALL THE COMPLAINTS ONLINE THIS SEEMS TO BE A PROBLEM WHICH NEEDS TO BE ADDRESSED BY CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896318August 16, 2016
AIR BAGS, UNKNOWN OR OTHER
"TAKATA INFLATORS" AND DASHBOARD CRACKS. I HAVE MULTIPLE CRACKS IN THE DASHBOARD OF MY 2008 CHEVROLET SUBURBAN WHICH GM IS FULLY AWARE OF, AND AVOIDS THE TOPIC WITH EVERY CALL PLACED WITH THE CHEVROLET CUSTOMER ASSISTANCE CENTER. NOW THERE IS THE POTENTIAL FOR THE AIRBAG INFLATORS TO RUPTURE ALONG WITH FRAGMENTED DASHBOARD PARTS IN THE EVENT OF A CRASH. THE PRIMARY CRACK(S) ARE LOCATED RIGHT AT THE PASSENGER AIRBAG LOCATION. I CANNOT EMPHASIZE ENOUGH ABOUT THE SAFETY CONCERNS I HAVE AND THE LACK OF ATTENTION THAT GM HAS GIVEN REGARDING THE CRACKS AND NOW THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896067August 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V283000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893929August 8, 2016
AIR BAGS
"TAKATA RECALL" AIRBAG HAS CLEARLY DEPLOYED WITHIN THE DASHBOARD OF THE FRONT PASSENGER SIDE. THE ENTIRE DASH ALL AROUND THE AIRBAG IS CRACKED AND BROKEN. THE AIRBAG IS SOFT IN THE AREA WHERE THERE SHOULD BE AN AIRBAG. GM IS REFUSING THAT THIS IS AN AIRBAG ISSUE BASED OFF OF PICTURES AND IS REFUSING TO INVESTIGATE FURTHER SAYING THAT IS JUST A BROKEN DASH AND I ASKED FOR AN INSPECTION WHICH THEY DENIED. I WANT TO ENSURE MY SAFETY AND PASSENGERS SAFETY SO THEREFORE WILL DISABLE THE FRONT AIRBAG AS IT MAY NOT ENGAGE OR MAY SENDS SHARDS OF PLASTIC INTO THE FACE OF MY PASSENGER IF IT IS EVER DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894255August 8, 2016
STRUCTURE:BODY
DASH BOARD HAS BEEN CRACKING OVER THE LAST 3 YEARS. EVEN THOUGH A SUN BLOCKER SCREEN HAS BEEN USED. OIL HAS BEEN USED WEEKLY SO THAT IT DOES NOT DRY OUT , WHEN I WASH IT. BUT IT STARTED CRACKING MORE AND MORE. NOW THE CRACKS ARE WHERE THE AIRBAGS ARE. I HAVE REPORTED IT TO THE COMPANY LAST YEAR BUT NO RESPONSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892877August 3, 2016
UNKNOWN OR OTHER
MY 2008 SUBURBAN ABOUT 1 YEAR AGO DEVELOPED 2 CRACKS ONE ON THE DRIVER SIDE AND ONE ON THE LEFT SIDE BY THE PASSENGER AIRBAG. MY CONCERN IS IF THE AIRBAG DEPLOY'S IN AN ACCIDENT, MY ENTIRE DASH BOARD WILL BECOME SMALL PROJECTILES CAUSING INJURY TO MYSELF OR ONE OF MY KIDS. THERE ARE ALREADY CLASS ACTION SUITS ON THESE AND SEVERAL THOUSAND PEOPLE WHO HAVE COMPLAIN. I'M ASKING FOR THE NHTSA TO FORCE A RECALL BEFORE SOMEONE IS KILLED OVER THIS. THERE IS NO REASON TO RISKS ONE'S LIFE BECAUSE A MULITA-BILLION DOLLAR COMPANY WHO KNOWS THEY HAVE AN ISSUE WON'T TAKE CARE OF THEIR CUSTOMERS. THIS IS AMERICA, NOT SOME 3RD WORLD COUNTRY WITH NO REGULATIONS SO I ASK YOU PERFORM YOUR DUTIES AND FORCE A RECALL BY GM. THEY HAVE PRETTY MUCH ADMITTED THERE IS AN ISSUE BY OFFERING CUSTOMERS TO FIX IT FOR FREE UP TO $1000.00 WHAT MORE DO YOU NEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888825July 26, 2016
STRUCTURE:BODY
DASHBOARD HAS COMPLETELY FALLEN APART AND IT IS BROKEN INTO PIECES. IF THE AIRBAGS DEPLOY (WHICH AIRBAGS ARE ALSO A RECALL), THIS PIECES OF DASHBOARD CAN BE DEADLY PROJECTILES TO MY FAMILY. THE DASHBOARD STARTED COMING APART SINCE 2010. I USE MY VEHICLE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881838June 30, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
IN 2008 IT WAS HARD FINDING A SUBURBAN AS A LOT OF DEALERSHIPS CLOSED ALREADY. SO I FOUND A DEALERSHIP IN GLENDALE CALIFORNIA. IT WAS FAR FROM WHERE I LIVED. WHEN I WAS OPENING THE SUNROOF IT STARTED GOING BACK AND FORTH. I COULDN'T BELIEVE IT. II HAD A LONG TRIP HOME AND I WAS HOPING THAT IT WOULD JUST RESOLVE ITSELF BUT IT NEVER DID. I HAVE TOLD CHEVROLET MANY TIMES ABOUT THIS PROBLEM AND YOU WILL FIND MY RECORDS OF HOW MANY TIMES I HAD CALLED THEM TO RESOLVE MY PROBLEM BUT THEY NEVER EVER DID A THING ABOUT IT AND IT IS STILL HAPPENING TO THIS DAY. ALSO I HAD JUST NOTICED A FEW SHORT MONTHS AGO THAT I HAVE FINE LITTLE HAIR CRACKS SHOWING UP ALL OVER MY SUBURBAN. ON THE HOOD AND ON BOTH SIDES OF THE CAR. I WENT TO MARTIN CADILLAC IN WEST LOS ANGELES THAT SERVICES CHEVROLET SUBURBANS AND THEY HAD TOLD ME YOUR CAR WAS PROBABLY REPAINTED UN-BENOIST TO ME. I HAVE HAD OTHER CARS BEFORE THIS ONE THAT I HAVE NOW AND I HAVE NEVER EVER HAD THE FINE LINES OF THE PAINT CRACKING ALL OVER MY CAR AND I CONTACTED CHEVROLET ON THIS AS WELL AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME. I HAVE SEEN PAINT FADING AWAY ON CARS BUT NOT CRACKING AS MY SUBURBAN HAS ALL OVER THE CAR. IN THIS DAY AND AGE, WITH ALL THE SOPHISTICATED TECHNOLOGY AND THE WAY THINGS ARE DONE SO MUCH BETTER NOW THAN EVER BEFORE ON SOMETHINGS BUT NOT EVERYTHING AS I CAN SEE IT ON MY SUBURBAN. I CONTACTED CHEY ON THIS AS WELL AND THEY REFUSE TO GIVE ME ANY HELP ON THIS. I ALSO HAD A PROBLEM WITH MY BRAKES WHEN I GOT THE SUBURBAN. AS I CAME DOWN A STEEP HILL THE BRAKES STARTED TO CAUSE THE WHOLE CAR TO WOBBLE. I KNEW IT WAS THE BRAKES. I TOOK MY FOOT OFF THE BRAKE FOR A MOMENT THE WOBBLING STOPPED THIS WAS WHEN I HAD MY CAR FOR A FEW SHORT MONTHS. MARTIN CADILLAC'S SERVICE MANAGER SAID THE PAINT CRACKING SHOULD NOT HAPPENING MAYBE GLENDALE CALIFORNIA REPAINTED THE CAR. CHEVROLET HAS REFUSED ALL 3 CLAIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873311June 8, 2016
AIR BAGS, UNKNOWN OR OTHER
CHEVROLET DASHBOARD CRACKING..... NEAR PASSENGER AIRBAG AND ABOVE INSTRUMENT PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870585May 24, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION OF THE 5.3L ENGINE. IT 'BURNS' A QUART OF OIL BETWEEN 1100 AND1500 MILES. THE TSB ISSUED ON THE ENGINE FIXED NOTHING. CHEVY SAID THEY WON'T DO ANY MORE WHICH IS INDICATIVE OF THE CORPORATE CULTURE AT CHEVY. THIS HAS BEEN AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864494May 11, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
BEGAN NOTICING LARGE CRACKS ON DASHBOARD, WHICH HAS CAUSED THE ENTIRE FRONT INSTRUMENT PANEL TO SHIFT. PANEL NOW SAGS 1/4" LOWER ON RIGHT SIDE. CRACKS ARE ALSO SURROUNDING AIRBAG LOCATIONS. SHOULD AIRBAGS DEPLOY, THE PLASTIC COULD BE VERY DANGEROUS (IE, SHRAPNEL) ALSO, ELECTRIC LIFT-GATE HAS FAILED TWICE, FALLING WHILE I AM UNDERNEATH IT. I WAS NOT INJURED. VEHICLE WAS STATIONARY IN BOTH INSTANCES OF THE CRACKS AND THE FAILED LIFT-GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861515April 26, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH HAS BEEN REPLACED IN 2010 AND IS NOW CRACKED IN SEVERAL SPOTS INCLUDING AREA AROUND THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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