Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#11039344October 24, 2017
AIR BAGS
TAKATA RECALL, DEALER CLAIMS PART ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034514October 19, 2017
AIR BAGS
CONTACTED DEALER IN 2016 ABOUT TAKATA RECALL. TOLD ME THE PARTS WERE NOT AVAILABLE. CONTACTED DEALER IN OCT 2017 AGAIN, TOLD THE PARTS WERE STILL NOT AVAILABLE. I BELIEVE THE GENERAL MOTORS HAS HAD SUFFICIENT TIME TO ACQUIRE REPLACEMENT AIR BAG INFLATOR AND THAT THEY ARE DELIBERATELY STALLING HOPING THE PROBLEM WILL SIMPLE GO AWAY. I NEED MY TRUCK FIXED SO THAT MY WIFE CAN RIDE WITH ME ON TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033125October 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHUCK NASH CHEVROLET IN SAN MARCO, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032915October 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023652September 15, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD HAS BEEN CRACKED FOR THREE YEARS AND NOW THERE ARE HOLES ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN LA QUINTA, CA FOR A REPAIR ESTIMATE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE VEHICLE'S DASHBOARD CRACKED SEPT.2017, THE DASHBOARD CAVED IN, LEADING TO A HUGE HOLE. UPDATED 7/17/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022169September 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTER CHEVROLET (414 E CLEVELAND AVE, NEWARK, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER INFORMED THE CONTACT THE ENGINEERS THOUGHT THE VEHICLE WAS SAFE TO OPERATE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021550September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WATSON CHEVROLET INC, LOCATED AT 625 W AUTO MALL DR TUCSON, AZ 85705 520-329-4097) AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 83028495086. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019321August 24, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HUGE CRACK IN THE DASHBOARD, DRIVER SIDE. THE ELECTRICAL HAS BEEN BAD IN THIS VEHICLE EVER SINCE WE'VE HAD IT SINCE 2009 FOR THE PAST FIVE YEARS THE WINDOW CONTROLS DON'T WORK AND THE RADIO DOESN'T WORK CAR JUST STOPS ON ITS OWN AND DIES REAR PASSENGER RADIO GETS EXTREMELY HOT TO WEAR IT CAUSES THE SKIN TO BE BURNED. VEHICLE RATTLES EXTREMELY LOUDLY AND KEEPS GETTING WORSE OVER THE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016092August 17, 2017
UNKNOWN OR OTHER
DASH HAS CRACK NEAR PASSENGER AIR BAG AND BEHIND INSTRUMENT PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014205August 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK IN MULTIPLE AREAS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 10/19/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013435August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ UPDATED 11/09/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011267July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE HENDRICK CHEVROLET DEALER LOCATED IN RALEIGH, NC WHO STATED THAT THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005238July 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016 BUT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004728July 12, 2017
UNKNOWN OR OTHER
DASH COVER. FIRST OFF THE DASH IS CRACKING LIKE SO MANY OTHERS. THE PIECES ARE GETTING SHARP AS IT IS THICK PLASTIC. I CUT MY HAND ON IT JUST DUSTING IT. THE PARTS THAT ARE CRACKED ARE RIGHT ABOVE THE INSTRUMENT PANEL. THE CRACKS HAVE GROWN THE WIDTH OF THE COVER. THESE CRACKS OCCUR FREQUENTLY IN MOTION OR NOT IN MOTION. I DON'T KNOW IF IT IS THE HEAT AND BUMPS BUT IT SEEMS TO BE A PROBLEM. MY CONCERN IS IF THE AIRBAGS GO OFF THOSE PIECES OF THE DASH COULD FLY AND BREAK OFF LIKE NOTHING AND HURT SOMEONE EVEN WORSE IN THAT TYPE OF SITUATION. THE PHOTO PROVIDED IS JUST TWO OF THE FOUR LOCATED ON THE DASH.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004288July 11, 2017
ENGINE
WE HAVE A 2007 SUBURBAN WITH THE 5.3L ENGINE. AFTER, MUCH RESEARCH ON THE INTERNET, MY WIFE AND I HAVE FOUND THAT THERE EVIDENTLY IS A DESIGN FLAW WITH THE AFM LIFTERS. OUR VEHICLE DOES HAVE MILES, BUT SINCE THIS EVIDENTLY IS A VERY COMMON PROBLEM, WE DID THINK CHEVROLET WOULD AT LEAST OFFER SOME ASSISTANCE WITH THE REPAIR. A LIFTER COLLAPSED AND THE COST TO REPLACE THE LIFTERS IS $3,500.00, PLUS TAX AT TOM GILL CHEVROLET IN FLORENCE, KY. I DON'T BLAME THE DEALER FOR THIS, BUT CHEVROLET HAS REALLY DROPPED THE BALL ON THIS ISSUE FOR MANY, MANY VEHICLES WITH THE SAME ISSUE. SOMETHING SHOULD BE DONE TO BETTER PROTECT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004080July 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. ON SEVERAL OCCASIONS, THE AIR CONDITIONER BECAME INOPERABLE WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO HALL CHEVROLET CHESAPEAKE (3412 WESTERN BRANCH BLVD, CHESAPEAKE, VA (877) 475-0719) WHERE IT WAS DIAGNOSED THAT THE MOTOR BLOWER OVERHEATED AND BURNED, AND THE WIRE HARNESS RUINED THE CONTROL MODULE. THE DEALER STATED THAT THE CONTROL MODULE, BLOWER MOTOR, AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 62,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003843July 9, 2017
AIR BAGS, UNKNOWN OR OTHER
(1)TAKATA RECALL (2) DASH BOARD CRACKED AT INSTRUMENT CLUSTER AND BY PASSENGER AIRBAG. PURCHASED THIS VEHICLE IN THIS CONDITION. WAS INFORMED BY THE DEALER THAT IS A COMMON ISSUE FOR THIS YEAR/MODEL CHEVROLET AND WOULD HAVE TO ADDRESS THE PROBLEM WITH A GM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003627July 7, 2017
AIR BAGS
TAKATA RECALL - RECEIVED THE RECALL NOTICE JULY 2016 AND HAVE NOT HEARD ANYTHING YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002388June 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (HUFFINES CHEVROLET PLANO LOCATED ON , 1001 COIT RD, PLANO, TX, 75093). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001394June 26, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT NOTICED A FUEL ODOR WHEN THE VEHICLE WAS PARKED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER: BERTOT TIRES LOCATED AT 1209 BEACH LAKE HWY, BEACH LAKE, PA 18405; PHONE NUMBER: (570) 729-0246 WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS LEAKING AND THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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