Chevrolet Sonic Complaints

954 consumer complaints on file.

#10587394May 9, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE GEAR BOX BECAME STUCK ON MULTIPLE OCCASIONS. THE CONTACT WAS UNABLE TO SHIFT INTO PARK OR REMOVE THE KEY FROM THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO INSPECT, DIAGNOSE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586253May 2, 2014
STEERING
WHILE BACKING OUT OF MY DRIVE WAY MY STEERING WHEEL LOCKED. THE POWER TO THE CAR WAS ON BUT THE POWER STEERING WOULD NOT WORK. I CALLED A TOW TRUCK AND IT WAS TAKEN TO THE DEALERSHIP FOR SERVICE. THE DEALERSHIP HAS HAD MY CAR FOR 3 MONTHS AND WILL NOT RELEASE IT BECAUSE IT HAS BEEN DECLARED UNSAFE TO DRIVE. THE DEALERSHIP PUT ME IN A RENTAL CAR AND I HAVEN'T HEARD FROM THEM SINCE. NO ONE WILL RETURN MY CALLS OR ANSWER MY QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585419April 29, 2014
TIRES, TIRES:SIDEWALL
NEW HANKOOK OPTIMO H428 TIRE ON MY 2014 SONIC DEVELOPED A BULGE ON THE FRONT DRIVER TIRE. DEALER CLAIMS IT WAS DUE TO ROAD HAZARD. RESEARCH SHOWING THAT THIS IS A COMMON COMPLAINT FOR THIS COMPANY'S TIRE. NO KNOW HAZARD WAS HIT TO CAUSE THIS. TIRE WILL HAVE TO BE REPLACED BEFORE A BLOW-OUT OCCURS, POSSIBLY CAUSING AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578460April 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED WHILE MAKING A TURN AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A TELEPHONE POLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10578024April 7, 2014
ENGINE
I WAS DRIVING DOWN A LONG, STEEP BRIDGE AT A CAUTIOUS SPEED AND REACHED OVER TO ADJUST THE RADIO VOLUME. WHEN I PLACED MY RIGHT HAND BACK ON THE STEERING WHEEL SOMETHING DIDN'T FEEL RIGHT SO I QUICKLY VERIFIED THAT I HAD BRAKES AND LIGHTS, BUT NO ENGINE POWER. I SHIFTED INTO NEUTRAL AND RESTARTED THE ENGINE. THE ONLY REASON FOR THE ENGINE FAILURE THAT I COULD FIGURE OUT AT THE TIME WAS THAT I HAD JARRED THE KEY CHAIN WITH MY COAT SLEEVE, INADVERTENTLY TURNING OFF THE ENGINE. THIS WAS A RENTAL CAR AND THE TWO SETS OF KEYS HAD BEEN PERMANENTLY CRIMPED TOGETHER BY A CABLE. I HAD CALLED THE RENTAL COMPANY A FEW HOURS AFTER PICKING UP THE CAR AT THE AIRPORT TO FIND OUT HOW TO SEPARATE THE KEYS AND WAS TOLD THIS WAS INTENTIONALLY DONE TO KEEP THE SETS TOGETHER IN CASE THE CAR WAS DROPPED OFF AT A DIFFERENT LOCATION. A MONTH OR SO LATER I LEARNED OF THE GOVERNMENT INVESTIGATION OF THE DEFECTIVE IGNITION SWITCH IN GM VEHICLES THAT COULD TURN OFF THE CAR IF JOSTLED OR WEIGHED DOWN BY A HEAVY KEY RING. THE CAR WAS A 2014 CHEVROLET SONIC. FORTUNATELY IT DIDN'T LEAD TO AN ACCIDENT, BUT IT WAS A CLOSE CALL AND WAS MADE EVEN MORE FRIGHTENING DUE TO THE POSITION ON THE BRIDGE. FROM NOW ON I WILL NOT RENT ANY GM CARS AND WILL INSIST THAT THE KEY CHAINS BE SEPARATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577515April 4, 2014
WHEELS, SUSPENSION, UNKNOWN OR OTHER
THE DRIVER BACKED OUT ONTO THE RESIDENTIAL STREET. THE DRIVE ALIGNED THE WHEELS TO POINT STRAIGHT DOWN THE STREET. THE DRIVER SHIFTED INTO DRIVE AND PRESSED PRESSED THE ACCELERATOR. THE CAR RAPIDLY ACCELERATED AND SWERVED TO THE LEFT. IT GRAZED THE BUMPER OF A PACKED CAR AND CAME TO REST ON A TREE. UPON LEAVING THE FRONT LEFT TIRE WAS DEFLATED. THE REPAIR SHOP REPORTED LEFT SUSPENSION DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576112April 1, 2014
POWER TRAIN, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
ON OR AROUND DECEMBER, 2014, THE SHIFT COVER WOULD NOT ATTACH PERMANENTLY. ON OR AROUND MARCH 10, 2014, THE ELECTRICAL ACCESS PLUG DID NOT OPERATE. ON OR AROUND MARCH 6, 2014, MY MOTHER WAS DRIVING AROUND 45MPH, AND WE HIT AN ELK. NO AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10575209March 27, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START AND FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574976March 26, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED WITH THE ILLUMINATION OF THE ENGINE OIL PRESSURE WARNING INDICATOR. THE FAILURE ALSO RECURRED UPON STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE OIL PRESSURE INDICATOR SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574632March 25, 2014
SERVICE BRAKES, POWER TRAIN, STRUCTURE:BODY
ON MARCH 12, 2014 AROUND 8:00 P.M I HAD AN ACCIDENT WITH MY VEHICLE AT MY HOME. MY CAR IS A MANUAL TRANSMISSION SO WHEN I WENT TO TURN IT ON, ONLY HALF OF MY BODY WAS IN THE VEHICLE TO TURN IT ON. BEFORE TURNING IT ON I DID NOTICE THE E-BRAKE ENGAGED AND THE CAR WAS IN FIRST GEAR. I PROCEEDED TO TURN IT ON KNOWING THAT I COULD STILL TAKE IT OUT OF GEAR BEFORE ENGAGING THE CLUTCH AGAIN. AT THE MOMENT OF IGNITION THOUGH, THE CAR TOOK OFF FORWARD AND TOOK ME WITH IT. FROM THE PANIC THAT I HAD, I HELD ONTO THE STEERING WHEEL AND PULLED IT TO THE LEFT AND THE VEHICLE RAN INTO ANOTHER PARKED VEHICLE TO THE LEFT FRONT OF ME. THE IMPACT OF THE VEHICLE LED TO THE DOOR OF THE CHEVY SONIC TO CLOSE ON MY RIGHT LEG AND THE DOOR STAYED SHUT ON MY LEG SINCE THE CAR HAD RAN ONTO THE RIGHT SIDE OF THE OTHER VEHICLE. UPON IMPACT ONTO THE OTHER VEHICLE, I NOTICED AN ODD SMELL THAT SEEMED LIKE BRAKES. THE CAR HAD STOPPED DUE TRASH CANS THAT WERE AT THE FRONT OF IT. WHEN THE CAR IMPACTED THE TRASH CANS , THE VEHICLE STOPPED MOVING YET THE CAR WAS STILL WANTING TO GO ON AHEAD AS IF SOMEONE WAS ACCELERATING THE VEHICLE. DURING THIS TIME WHILE THIS HAPPENED AND I WAS STILL PINNED BETWEEN THE DOOR OF THE CHEVY SONIC AND HAVING THE DOOR KEPT SHUT ON ME DUE TO THE SIDE IMPACT WITH THE OTHER VEHICLE, I SMELLED SOMETHING THAT SEEMED LIKE BRAKES TO ME. AFTER SEVERAL ATTEMPTS TO SHUT OFF THE VEHICLE, I FINALLY MANAGED TO TURN IT OFF. I THEN PUT IT TO NEUTRAL AND DISENGAGED THE E-BRAKE AND HAD FAMILY MEMBERS ROLL THE CAR BACK. UPON BEING UNPINNED FROM THE OTHER VEHICLE AND HAVING MY LEG FREED FROM THE CHEVY SONIC, MY FIRST THOUGHT WAS TO TRY OUT THE E-BRAKE TO MAKE SURE IT WAS WORKING PROPERLY. THE E-BRAKE DID NOT FAIL TO ENGAGE OR DISENGAGE. I HAVE REPEATED THIS SAME SITUATION OVER AND OVER. THE ONLY RESULT HAS BEEN THE CAR JERKING FORWARD ABOUT 2 FEET THEN STALLING DUE TO THE E-BRAKE BEING ENGAGED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573968March 21, 2014
ENGINE
WHEN CAR IS STOPPED, IT BEGINS TO MAKE A RATTLING NOISE, AT TIMES IT CAN BE QUITE LOUD, IT ALSO STARTS TO VIBRATE AND ALMOST CUT OFF. THE NOISE SOUNDS AS IF IT IS COMING FROM THE ENGINE. THE NOISE HAS BEEN SPORADIC. I TOOK THE CAR INTO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. THIS IS QUITE CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573633March 19, 2014
AIR BAGS
VEHICLE WAS STRUCK ON DRIVER SIDE BY ANOTHER CAR THAT FAILED TO STOP AT A FOUR WAY STOP. THE IMPACT WAS MOSTLY ON THE DRIVER DOOR. THE AIRBAG FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572868March 17, 2014
AIR BAGS
I WAS IN A TBONE ACCIDENT WHERE THE DRIVER WAS GOING WELL OVER MY SPEED. AFTER THE HIT, MY HEAD HIT THE DRIVER'S SIDE WINDOW. THE IMPACT SENT ME SPINNING ACROSS THE ROAD INTO A WOODED AREA WHERE MY PASSENGERS SIDE STRUCK A TREE. I WAS OUT FOR A LITTLE WHILE (NOT SURE HOW LONG). WHEN I CAME TO MY SENSES MEDICAL WAS ON SCENE AND I HAD A MAJOR HEADACHE AND MY LEFT KNEE WAS PRETTY SORE. I WENT TO THE EMERGENCY ROOM THAT DAY TO BE INFORMED THAT I SUFFERED HEAD AND BACK INJURIES. AFTER GETTING THE VEHICLE INSPECTED I WAS TOLD THAT MY PARTICULAR VEHICLES HAD MORE AIRBAGS THAN THE STANDARD VEHICLE AND MY AIRBAGS SHOULD HAVE DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10569175March 13, 2014
POWER TRAIN
WHEN TRYING TO CROSS A BUSY INTERSECTION, I HAD NO POWER WHEN I PRESSED ON THE GAS PEDAL. THE ENGINE JUST REVVED. WE SLOWLY MOVED FORWARD AND WERE VERY NEARLY HIT BY BOTH SIDES OF ONCOMING TRAFFIC. I WAS ABLE TO PULL OVER AND PUT ON FLASHERS. I DROVE ON THE SIDE OF ROAD UNTIL THE GEARS ENGAGED A FEW SECONDS LATER. EVER SINCE I STILL HAVE ISSUES MERGING ON HIGHWAYS ON IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567521March 5, 2014
ENGINE
JAN.7/2013 HEARD SUTTLE/SCRAPING/RATTLE SOUNDS, THOUGHT I ROLLED OVER SOMETHING ON DARK ROAD IN CONSTRUCTION ZONE. MOVED MY CAR TO LEFT THEN REALLY SCRAPED ON SOMETHING. BY NEXT MORNING SOME OIL LEAKED OUT. HAD CAR TOWED TO G.M. DEALER. THEY HAD MAIN ENGINEERS TRYING TO FIGURE OUT WHAT WAS CAUSING OIL TO SPREAD IN ENGINE &SONIC WAS INSANELY SMOKING BLACK SMOKE IN, AROUND.LIKE IN BLACK CLOUD WITH SPARKS COMING OUT BACK OF CAR. I GOT TERRIFIED, AS I HAD JUST PICKED IT UP,WAS TOLD THEY HAD FIXED THE OIL LEAKS. DEALER STILL HAS CAR. 3/3/13 THEY TOLD ME IT WAS FIXED, BUT IT REEKED WITH TOXIC FUMES, I BECAME NAUSEOUS, THROAT WAS SCRATCHING LIKE BEFORE. TOLD GM THAT SONIC WAS NOT FIXED. REQUESTED NEW CAR FROM THEM. THEY ARE OFFERING ME A REPURCHASE. I DON'T KNOW WHAT THAT MEANS. THEY HAVE REFUSED TO EXTEND MY RENTAL TO TRANSPORT MY FAMILY OF 5 SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567091March 4, 2014
ENGINE
EVERY COLD START THE IS A GRINDING AND RATTLE NOISE THAT COMES FROM THE TIMING SIDE. I TOOK IT TO CHEVY AND THEY SAID THAT CANT DO ANYTHING UNLESS THEY HEAR IT WHICH I THOUGHT WAS REASONABLE AND THE NEXT MORNING THEY CALLED AND STATED MY CAR HAS NO NOISE EVEN THO THIS HAPPENS EVERY COLD START. I ALSO HAVE A LOUD KNOCKING NOISE COMING FROM THE ENGINE WHEN IT IS WARM OR HAS BEEN DRIVEN FOR MORE THAN 20MINUTES THE DEALER SAYS ITS NORMAL BUT AT 21454 THE NOISE IS 3 TIMES LOUDER THAN EVER BEFORE. I HAD A CHECK ENGINE LIGHT CODE P0011 INTAKE CAMSHAFT POSITION TIMING -OVER-ADVANCED (BANK-1) WHICH I TOOK IN AND THEY FIXED IT 4DAYS LATER AND IT IS BACK SAME CODE I CALLED THE DEALER AND THEY SAID TO BRING IT IN I EXPLAINED I DON'T HAVE A RIDE TO WORK THEY SAID I HAVE TO FIGURE IT OUT BECAUSE I HAVE TO PAY THE DEPOSIT FOR A RENTAL I SHOULDN'T EVEN NEED. THE ENGINE ALSO SEEMS TO SPUTTER AND LOSE POWER RANDOMLY ALSO THE RPMS WILL GO UP TO 2500 SOMETIMES WHILE STOPPING I HAVE ALWAYS DRIVE. MANUAL TRANSMISSIONS I BELIEVE I WOULD KNOW WHEN I AM PUSHING THE GAS! CHEVY SEEMS LIKE THEY DON'T WANT TO TOUCH MY CAR UNTIL MY WARRANTY IS OUT I AM SO DISAPPOINTED BY THEIR ACTIONS AND THIS CAR SAD I GOT 4 OF MY FRIENDS TO BUY THEM TOO IN 2013 I JUST WANT CHEVY TO BUY BACK MY CAR OR FIX ALL OF IT! THIS IS MY FIRST AMERICAN 100% BRAND NEW CAR AND I FEEL LIKE IT IS THE BIGGEST MISTAKE I HAVE EVER MADE. THE WHOLE WE CANT JUST CANT LOOK AT IT UNLESS WE SEE OR HEAR IT IS KIND OF BS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565261February 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE, A HELIPAD, ANDTHEN A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556632December 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 32 MPH AND ATTEMPTING TO APPLY THE BRAKES, A GRINDING NOISE WAS HEARD AS THE BRAKES MALFUNCTIONED. THE DEALER WAS NOTIFIED OF THE DEFECT BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554427December 2, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER BRAKE CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554149November 29, 2013
ELECTRICAL SYSTEM
AFTER MANUALLY TURNING OFF THE RADIO, TURNING OFF THE CAR, REMOVING THE KEY FROM THE IGNITION, EXITING THE CAR, LOCKING AND ARMING THE CAR'S ALARM, THE RADIO WILL TURN ITSELF BACK ON. IN SOME CASES IT HAS DONE THIS BEFORE WE HAVE EVEN WALKED 20 FEET FROM THE CAR, IN OTHER CASES IT HAPPENS UP TO 2 HOURS AFTER EXITING (AND LOCKING) THE CAR. IT HAPPENS MORE THAN 75% OF THE TIME. SHORTLY AFTER THE FIRST TIME WE OBSERVED THE SYMPTOM, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON, BUT THE DEALERSHIP CLAIMED IT WAS NO LONGER ON AFTER I DROPPED THE CAR OFF (AND IT WAS DEFINITELY ON WHEN I EXITED THE STILL RUNNING CAR FOR THEM TO DRIVE INSIDE) AND THAT THERE ARE NO ERROR CODES IN THE HISTORY. THEY CLAIM THEY CANNOT REPRODUCE THE RADIO ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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