Chevrolet Sonic Complaints
954 consumer complaints on file.
- #10852208March 29, 2016AIR BAGS
I HAVE HAD MY CAR INTO THE DEALER 3 TIMES NOW WITHIN 5 MONTHS AND THEY HAVE YET TO FIX MY PASSENGER AIRBAG ISSUE. I TOOK IT IN ON 11/27/2015, 02/26/2016 AND AGAIN ON 03/28/2016. THE FIRST 2 TIMES I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE SENSOR FOR IT AND THE LAST TIME THEY TOLD ME THAT THEY HAD THE SENSOR BUT WHEN THEY CALLED ME THEY TOLD ME THAT THE SENSOR THEY ORDERED WAS WRONG AND THAT THE SENSOR I NEEDED WAS MARKED AS DISCONTINUED FROM GM. THE AIRBAG LIGHT WOULD STAY OFF EVEN WITH MY FIANCE SITTING IN THE SEAT WHOM WEIGHTS A LITTLE OVER 200LBS AND THEN IT WOULD DESIDE TO COME ON AND OFF AS IT WANTED. NOW THAT I HAVE TAKEN IT TO THE SHOP AND FOUND OUT THAT THE PART IS DISCONTINUED MY MAIN AIRBAG LIGHT IS ON AND I HAVE LESS THAN 100,000 MILES ON THE CAR AND I HAVE THE GMPPP PLAN AND THE DEALERSHIP HASN'T OFFERED ME TO CALL AND GET A RENTAL, THEY HAVE ACTED LIKE THIS IS NOT A BIG DEAL. I HAVE A 13 YR AND MY FIANCE AND MYSELF WHOM IS PREGNANT THAT RIDE IN THIS CAR AND IT'S NOT SAFE. NOT HAPPY AT ALL!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850957March 22, 2016UNKNOWN OR OTHER
CHECK ENGINE LIGHT-------AFTER THE FACTORY WARRANTEE EXPIRED I STILL HAVE THE POWER TRAIN IN FULL FORCE, BUT THE CHECK ENGINE LIGHT KEEPS COMING ON. I HAD IT REPAIRED ABOUT 8 MONTHS AGO FOR SOME PART COVERED UNDER POWER TRAIN. THIS MAKES 6 TIMES THE ENGINE LIGHT HAS COME ON AGAIN. I HATE THIS BECAUSE I CANNOT USE THE MAIN FEATURE I PURCHASED THE CAR FOR AUTO START. SO NEEDLESS TO SAY IT IS DOING THE SAME MESS....
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846487March 14, 2016ENGINE, UNKNOWN OR OTHER
VEHICLE LUNGES AT A STOP WHEN IN FIRST GEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840482March 8, 2016UNKNOWN OR OTHER
WITH ONLY 40,000 MILES AND 3 YEARS OLD, AIR INTAKE HOSE IS CRACKED AND SPLIT IN MANY LOCATIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845587March 8, 2016UNKNOWN OR OTHER
TAKATA RECALL. I BOUGHT THIS CAR IN MAY,NOT EVEN A YEAR OLD AND THIS CAR HAS BEEN IN THE SHOP BECAUSE IT KEEPS DYING. IT HAS LEFT ME STRANDED ABOUT 8 TIMES NOW AND HAD TO GET TOWED TO THE CHEVY GARAGE.NOTHING HAS EVER BEEN PLUGED IN TO THE CAR. IT IS BRAND NEW. I DONT FEEL SAFE IN IT I DONT TRUST IT I CANT RELY ON IT. I AM NOT HAPPY AND WANT THIS CAR BOUGHT BACK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840416March 7, 2016STRUCTURE:BODY
THIS SONIC SUN VISORS WILL NOT PULL OUT TO EXTEND AND ALSO HAVE NO PULL-OUT EXTENSIONS. PEOPLE DRIVING NORTH IN THE IN THE P.M. OR SOUTH IN THE A.M. HAVE TO DRIVE WITH ONE HAND ONLY IN ORDER TO BLOCK THE SUN WITH THEIR LEFT HAND. THERE IS PROBABLY A HIGHER INCIDENT OF ACCIDENTS AT THESE TIMES OF DAY INVOLVING SONICS. I NEVER WOULD HAVE BOUGHT THIS CAR IF I REALIZED THAT THE VISORS DID NOT PULL OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840151March 6, 2016TIRES, TIRES:SIDEWALL
4 ASPEN TOURING TIRES PURCHASED IN 8/2015. IN DEC 2015, 1 OF THE TIRES BLEW OUT. BIG O SAID IT WAS SOMETHING OWNER RAN OVER BUT OWNER SAYS SHE DID NOT RUN OVER ANYTHING AND THE BLOW OUT WAS ON THE SIDE NOT ON THE TREAD. OWNER REPLACED WITH NEW ASPEN TOURING TIRE ON 1/14/2016. ON 3/6/2016, OWNER NOTICED A BLISTER ON THE SIDEWALL OF ONE OF THE TIRES. SHE WILL NEED TO REPLACE ANOTHER ONE OF THE TIRES BEFORE IT BLOWS OUT. 2 TIRES IN 6 MONTHS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837873February 23, 2016POWER TRAIN
GEAR SHIFT GETS STUCK - UNABLE TO TAKE KEY OUT, DIFFICULT TO SHIFT GEARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837847February 23, 2016POWER TRAIN, UNKNOWN OR OTHER
SHIFT GEAR CRACKED ABOUT A MONTH AGO...TWO MONTHS AGO KEYS BROKE,TODAY SITTING AT STOP LIGHT COULDN'T GET CAR INTO GEAR. EVERY GEAR WENT TO REVERSE. HAD TO HAVE CAKE TOWED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837641February 22, 2016AIR BAGS
THE VEHICLE WAS MOVING AND I HAD A STRONG FRONTAL CLASH AGAINST A RETAINING WALL, THE IMPACT DAMAGED ALL ACROSS THE FRONT OF THE CAR AND THE AIR BAGS DID NOT WORK. THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS AND THE AGENCY WHERE WE BOUGHT THE VEHICLE IS NOT CLAIMED RESPONSIBILITY FOR THIS SERIOUS LACK IN THE SAFETY EQUIPMENT WHICH IS WORRYING FOR THE CAR LOT WHERE IT CAME FROM MY CAR AND THE SAFEGUARD OF THE DRIVERS OF THIS TYPE OF BRAND OF DEFECTIVE VEHICLES.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10836923February 18, 2016VISIBILITY/WIPER
WHEN THE TEMPERATURE DROPS AROUND 0-15 THE WINDWASHER FLUID WILL NOT SPRAY OUT OF THE NOZZLES BECAUSE THE NOZZLES FREEZE UP ON THE CAR.. SO WHEN YOU'RE GOING DOWN THE HIGHWAY YOU CANNOT USE YOUR WINDOW WASHER FLUID IT WILL NOT SPRAY OUT OF THE CAR AND YOU CAN'T SEE ANYTHING BECAUSE THE WINDOW DOESN'T BECOME CLEAN FROM ROAD SALT.. I HAVE CALL GM ON THIS ISSUE AND THERE IS NO RECALL AND THEY WON'T DO ANYTHING ABOUT IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825975February 13, 2016UNKNOWN OR OTHER
I HAVE AN AUTOMATIC CAR. WHEN I PUT THE CAR IN PARK, I BELIEVE ITS CALLED THE GEAR SHIFT BUTTON, GETS STUCK FOR SEVERAL MINUTES AND I CANNOT REMOVE MY KEY FROM THE IGNITION UNTIL IT POPS OUT. REPORTED THIS TO MY DEALERSHIP AND THEY SPAYED SOME OIL AROUND THE BUTTON BUT THAT DID NOT HELP. THIS HAPPENS DAILY. SOMETIMES IT TAKES A FEW SECONDS FOR THE BUTTON TO POP AND OTHER TIMES IT HAS TAKEN UP TO 10 MINUTES FOR THE BUTTON TO RELEASE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825976February 13, 2016SERVICE BRAKES
I WAS DRIVING DOWN THE STREET (STRAIGHT AND FLAT, NO TURNS OR HILLS) AT 25 MPH AND WENT TO USE MY BRAKES. TO MY SURPRISE THERE WAS NO POWER ASSIST. THE CAR ONLY HAS 48K MILES ON IT AND HAD NEVER DISPLAYED BRAKING PROBLEMS PRIOR TO THIS INCIDENT. THE CAR DID NOT HAVE ISSUES AT THE STOP SIGN JUST A BLOCK BEFORE. AS IT HAPPENED A FEW BLOCKS FROM MY HOUSE, I DROVE IT HOME AND PARKED IT. BESIDES THE LACK OF POWER ASSIST, THE MOTOR STARTED TO IDLE ROUGH-- IT WOULD SURGE TO 2500 RPM AND THEN SLOW DOWN TO 700 RPM, ALL WITH NO THROTTLE INPUT. WHEN I POPPED THE HOOD, TO LOOK FOR AN OBVIOUS LOOSE HOSE, I DID NOT SEE ANYTHING THAT LOOKED OUT OF THE NORM. HOWEVER, THERE WAS QUITE A BIT MORE NOISE THAN NORMAL-- IT WAS A COMBINATION OF HISSING AND WHIRRING. NOT THE NORMAL SOUND THE ENGINE WOULD MAKE WHILE RUNNING WITH THE HOOD OPEN. THERE WERE SOME NOISES COMING FROM THE BRAKE BOOSTER AREA (DRIVER'S SIDE BY THE FIREWALL) THAT I HAD NEVER HEARD PRIOR TO THAT DAY. THE CAR HAS A 1.8 FOUR CYLINDER AND A 5 SPEED MANUAL. THE ISSUES DID NOT IMPACT THE CLUTCH PEDAL IN ANY WAY, SO I DOUBT IT IS THE MASTER CYLINDER. AS I NOTED IT SEEMS TO BE A BRAKE BOOSTER ISSUE... HOWEVER, I HAVE NOT BEEN ABLE TO GET IT TO A GARAGE YET AS THE ISSUE JUST HAPPENED. (I AM NO MECHANIC, BUT HAVE A DECENT UNDERSTANDING OF HOW CARS WORK.) EITHER WAY, IT WAS QUITE A SURPRISE. WHILE I AM A MALE IN GOOD PHYSICAL SHAPE, EVEN I NEEDED TO STAND ON THE BRAKES TO GET THE CAR TO SLOW DOWN FROM ONLY 25 MPH-- HAD I BEEN GOING FASTER, I WOULD HAVE LIKELY NEEDED TO USE THE E-BRAKE TO SLOW THE CAR. AGAIN, AT THIS TIME THE CAR HAS NOT BEEN REPAIRED, BUT THE ISSUE HAPPENED JUST YESTERDAY. FOR WHAT IT IS WORTH, THE TEMPERATURE WAS COLD AT THE TIME OF THE INCIDENT (15 F), BUT THERE WAS NO SNOW OR ICE ON THE ROAD, AND IT WAS SUNNY OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825980February 13, 2016ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN I PRESS THE GAS PEDAL THE RPMS SHOOT UP BUT CAR EXCELERATES SLOWLY. IT JERKS HARD WHEN SWITCHING TO ANOTHER GEAR AND TAKES SEVERAL MINUTES TO FINALLY GET TO A SAFE SPEED. SOMETIMES THE CAR STRUGGLES TO GO UPHILL AND HARDLY ABLE TO REVERSE. DEALERSHIP CLEARED MY ENGINE CODES DURING MY LAST OIL CHANGE. CHECK ENGINE LIGHT CAME BACK ON A WEEK LATER, AUTOZONE PULLED 3 CODES (P0700, P0300 AND P0717). CHANGED MY SPARK PLUGS, USED LUCAS OIL/5.25 OZ. FUEL TREATMENT TWICE BUT STILL NO CHANGE. SOMETIMES I CAN SMELL BURNING RUBBER. THIS PROBLEM MAKES IT HARD TO SAFELY MERGE ONTO HIGHWAYS AND GET THROUGH TRAFFIC LIGHTS FAST ENOUGH. NOW AUTOZONE HAS ACCIDENTALLY CLEARED MY CODES SO I CAN'T SEE IF ANY OF THE ABOVE LISTED CODES HAVE BEEN RESOLVED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825619February 11, 2016ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,581.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823741February 2, 2016AIR BAGS
WHEN MY WIFE RIDES FRONT PASSENGER SEAT AIR BAG INDICATOR SHOWS AIR BAG OFF. RETURNED VEHICLE TO DEALER. WAS INFORMED AFTERMARKET SEAT COVERS WILL EFFECT SENSOR AND GIVER GM BULLETIN #06-08-50-009H. SUBSEQUENTLY REMOVED SEAT COVERS BUT SENSOR STILL NOT WORKING. RETURNED TO DEALERSHIP. WAS INFORMED SENSOR WAS WORKING AS DESIGNED AND PROBLEM WAS MY WIFE'S WEIGHT (85 LBS). THAT THE SENSOR WAS SET AT INDUSTRY STANDARD OF 95LBS. CONTACTED GM CONSUMER RELATIONS AND SUBSEQUENTLY INFORMED TO RETURN TO DEALERSHIP FOR REPAIR. RETURNED TO DEALERSHIP AND AGAIN INFORMED THAT THE SENSOR WAS WORKING AS DESIGNED AND GIVEN GM BULLETIN #12-09-41-002B PASSENGER PRESENCE SYSTEM. AGAIN ADVISED IT AS A WEIGHT ISSUE EVEN THOUGH THE BULLETIN STATED "THE SYSTEM WORKS BY DETECTING THE CAPACITANCE OF THE OBJECT ON THE SEAT, NOT THE WEIGHT". CONTACTED GM CONSUMER RELATIONS AGAIN AND WAS ADVISED THAT THEY COULD NOT FORCE THE DEALERSHIP TO FIX THE ISSUE. NEVER ADVISING IF THERE WAS EVEN A REPAIR AVAILABLE OR ACKNOWLEDGING THAT THE SENSOR IS SET AT 95 LBS. MY WIFE RIDES IN MY KIA AND DAUGHTER'S CHEVY TRAVERSE WITH NO ISSUES. JUST WOULD LIKE A STRAIGHT ANSWER AND WISH WOULD HAVE KNOWN THE WEIGHT EFFECT ON FRONT PASSENGER SEAT. I KNOW WHAT MY WIFE'S WEIGHT WAS AND I WOULD NEVER HAVE PURCHASED THIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822982January 29, 2016ENGINE
I WAS DRIVING MY 2012 CHEVROLET SONIC COMMUTING MY GRANDCHILD TO PRE-K,PULLING OUT FROM STOP SIGN ONTO STRAIGHTAWAY STREET CROSSING IN FRONT OF DISTANT ONCOMING TRAFFIC,AND MY CAR STALLED,VERY SCARY AS COULD HAVE BEEN VERY BAD WRECK WITH MY GRANDCHILD BEING HURT AS MYSELF! FORTUNATELY I LET COAST TO SIDE OF STREET AS I WAS ONLY GOING 10 MILES OR LESS AN HOUR WHEN IT SHUT OFF! IT WOULDN'T START RIGHT OFF! IT FINALLY STARTED AFTER A FEW SECONDS,MAYBE 5 OR MORE WENT BY! THIS IS VERY DISTURBING AS IT RISKS MY LIFE ,PLUS ANOTHER ALSO,AS HE IS ONLY 4 YEARS OLD! I NEED TO KNOW IF CAR IS EVEN SAFE TO KEEP DRIVING!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822556January 27, 2016AIR BAGS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNED A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE REVVED CONTINUOUSLY. THE FOLLOWING DAY, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10822000January 25, 2016ENGINE
MY MOM PURCHASED HER VEHICLE AND FOR THIS LAST YEAR IT HAS BEEN NOTHING BUT ISSUES. SHE TOOK IT AND HAD IT REPAIRED BECAUSE THE OIL LIGHT KEPT COMING ON AND THE GEAR SHIFT STICKING AND THE TRANSMISSION. SHE TOOK IT TO THE DEALERSHIP THEY CHARGED HER 400$. THIS IS THE SECOND TIME. AUTOPLEX IN ARANSAS PASS TEXAS. AS WELL AS CHARGING HER FOR A BATTERY THAT WAS UNDER WARRANTY. THE CAR IS NOW UNDRIVEABLE AS IT WONT SHIFT AT ALL. WE AGAIN TOOK IT TO THE DEALERSHIP. THEY ARE NOT VERY THOROUGHLY FIXING IT. MY MOTHER IS 74 AND IS ON A FIXED INCOME. THE FINANCIAL REPAIRS ARE RIDICULOUS AS WELL AS THE SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10821396January 21, 2016AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL: I CALLED CHEVROLET TODAY (JAN. 21, 2016 )TO ASK IF MY 2014 CHEVROLET SONIC IS EQUIPPED (OEM) WITH TAKATA AIRBAGS. I WAS TOLD THAT THE INFORMATION IS NOT AVAILABLE AND IS PROPRIETARY. I ASKED IF OTHER OEM INFORMATION IS AVAILABLE SUCH AS TIRE OEM INFORMATION , AND WAS TOLD THAT, YES, TIRE OEM PROVIDER INFORMATION IS AVAILABLE, JUST NOT AIRBAG OEM INFORMATION. I LIVE IN A SEA COAST ENVIRONMENT AND AM CONCERNED THAT, AS THE YEARS WEAR ON, MY AIR BAGS WILL BE AT RISK FOR CORROSIVE DAMAGE DUE TO SALT AIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0