Chevrolet Sonic Complaints

954 consumer complaints on file.

#11062970January 16, 2018
ENGINE
I HAVE HAD TO REPLACE THE THERMOSTAT 3 TIMES AND IT HAS GONE OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062387January 12, 2018
ENGINE
VEHICLE STALLS AND TURNS OFF ON ITS OWN WHILE DRIVING. NO WARNING. NO CODES APPEAR ON DASH. AFTER APPRX 5-10 MINUTES OF THE CAR BEING DEAD (NOT ABLE TO START) IT SEEMS TO "REBOOT" AND START BACK UP AGAIN WITHOUT A JUMP TO THE BATTERY. THE CAR HAS STALLED ON BOTH THE FREEWAY (1ST TIME) AND CITY STREETS. I'VE TAKEN THE CAR TO TWO DIFFERENT DEALERS AND BOTH ARE UNABLE TO DUPLICATE THE PROBLEM AFTER HAVING THE CAR FOR 3 WEEKS COMBINED. A CLAIM HAS BEEN SUBMITTED TO GM BUT WITH NO RESOLUTION. THE CAR JUST TURNED OFF ON ME THIS MORNING WHILE DRIVING MY DAUGHTER TO SCHOOL LOCATED APPRX 1 MILE AWAY FROM MY HOME. BOTH OF MY DAUGHTERS HAVE WITNESSED THE PROBLEMS NOW 3-4X.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062157January 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE SOMETIMES DOES NOT RESPOND WHEN BRAKING, WHILE IN MOTION. IGNITION SWITCH CAUSES BURRS ON IGNITION KEYS MAKING IT DIFFICULT TO REMOVE KEY FROM IGNITION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060773January 5, 2018
POWER TRAIN
WHILE DRIVING THE CAR ON DESIGNATED TRUCK ROUTE STREET -SPEED LIMIT WAS 45 MPH -THE TRANSMISSION WOULD NOT UP-SHIFT TO THE THIRD THROUGH SIXTH GEARS, LIMITING THE VEHICLE'S SPEED CAUSING A UNSAFE SPEED REDUCTION. AFTER FINALLY PULLING THE CAR OVER OUT OF TRAFFIC AND PARKING THE CAR IT WOULD NOT GO INTO REVERSE AND ALL FOUR WHEELS TO LOCKED. CAR HAD TO BE TOWED TO DEALER WHERE THEY HAD TO REPLACE THE ENTIRE TRANSMISSION WITH ONLY 56,935 MILES ON THE CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057942January 2, 2018
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. IN ADDITION, THE SHIFTER FRACTURED WHILE SHIFTING FROM PARK TO DRIVE. THE VEHICLE WAS DRIVEN TO A DEALER (HENNESSY BUICK GMC, 7261 JONESBORO ROAD BUILDING 1, MORROW, GA 30260, (844) 240-2377) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057885January 1, 2018
ENGINE, VISIBILITY/WIPER
I AM HAVING PROBLEMS WITH MY WINDSHIELD WIPER FLUID THE HOSE OR SOMETHING IS CAUSING THE FLUID TO DRAIN ON THE GROUND I EXPLAINED TO BRADLEY CHEVROLET IN FRANKLIN INDIANA THAT THIS HAS BEEN A RECALL ISSUE BUT THEY STATED THAT MY VIN NUMBER WASN'T IN THE RECALL BUT I AM HAVING THE SAME ISSUE THAT IS DUMB I WANT THIS WORK COMPLETED UNDER THE RECALL AND FIXED AND I AM HAVING A LEAN CODE OF PO171 COME UP THAT ONSTAR DIAGNOSED AND BRADLEY DOESN'T WANT TO EVEN LOOK AT IT WITHOUT CHARGING ME A DIAGNOSTIC FEE WHEN I ALREADY HAVE THE CODE FEELING VERY FRUSTRATED PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057324December 29, 2017
SERVICE BRAKES
MY 2017 CHEVY SONIC HAS A BRAKE PROBLEM . BRAKES SOMETIMES FAIL TO STOP WHEN APPLIED. THIS HAPPENS WHEN MOVING AND COMING TO STOP AT RED LIGHT OR STOP SIGN. THE CAR IS CURRENTLY AT THE DEALERSHIP. THEY SAIDED THEY ARE WAITING TO HEAR FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057145December 28, 2017
SERVICE BRAKES
BRAKE DID NOT ACTIVATE WHEN APPLIED TO STOP VEHICLE TO AVOID COLLIDING INTO GARAGE DOOR WHILE IN MOTION TO PARK CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057205December 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN BOWMAN CHEVROLET INC, 6750 DIXIE HIGHWAY, CLARKSTON, MICHIGAN 48346) DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: # [XXX]. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 67,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055177December 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THINGS STARTED AFTER MY VEHICLE WAS REPAIRED AFTER A CAR HIT ME AND TOOK OFF. I NOTICED THE CHECK ENGINE LIGHT CAME AND STAYED ON, AT CERTAIN TIMES THE CAR EITHER WHILE DRIVING OR WHILE STOPPED THE CAR WILL EITHER SHAKE FOR 2-3 MINUTES OR ALSO WHILE STATIONARY THE TRACTION SYSTEM LIGHT WILL COME ON THEN TURN OFF. I'VE ALSO EXPERIENCED ISSUES WITH SLOW OR NOT AS RESPONSIVE ACCELERATION OR UNPROMPTED RPG GAUGE REVVING AND SOMETIMES THATS COUPLED WITH THE SHAKING TO THE POINT THAT MY HAS SHUT OFF WHILE DRIVING DOWN A CITY STREET. I WAS NEVER AWARE OF ANY RECALLS SO IM NOT SURE IF IT HAS ANYTHING TO DO WITH A POSSIBLE RECALL THAT HASNT BEEN DIAGNOSED BUT THERES GREAT CAUSE FOR CONCERN. - SN: I WASNT ABLE TO CHOOSE EVERY AFFECTED PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11051689December 1, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE PULLING INTO A PARKING SPOT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE OVER A CONCRETE MEDIAN AND THROUGH BUSHES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED A THUMB INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AUFFENBERG CHEVROLET BUICK GMC (830 VALLEY CREEK DR, FARMINGTON, MO 63640), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 32,847.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11051747December 1, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. AFTER STOPPING THE VEHICLE, IT WOULD NOT ACCELERATE FORWARD AND THE TRANSMISSION WOULD GET STUCK IN THIRD GEAR. THE VEHICLE WAS TAKEN TO MILTON RUBIN CHEVROLET IN AUGUSTA, GEORGIA WHERE IT WAS DIAGNOSED THAT THE TCM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 141V31500 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048271November 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2012 CHEVROLET SONIC. WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH IN INCLEMENT WEATHER, THE CONDITION WENT FROM RAIN TO SNOW AND THE VEHICLE STARTED TO FISHTAIL. THE CONTACT STATED THAT THE ALL TERRAIN TRACTION CONTROL SYSTEM ACTIVATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT HER HUSBAND LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DRIVER'S SIDE FRONTAL AIR BAG AND THE PASSENGER FRONTAL AIR BAG DEPLOYED; HOWEVER, THE DRIVER'S FRONTAL AIR BAG ONLY PARTIALLY DEPLOYED. THE DRIVER SUSTAINED A FRACTURED STERNUM, A FRACTURED HIP, A FRACTURED PELVIS, AND INTERNAL BLEEDING. THE CONTACT'S HUSBAND DIED FROM HIS INJURIES. THE PASSENGER SUFFERED A MILD CONCUSSION, KIDNEY FAILURE, AND BURNS FROM THE SEAT BELTS AND AIR BAG DEPLOYMENT. THE DRIVER AND PASSENGER WERE TRANSPORTED BY SEPARATE AMBULANCES FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. LITHIA CHEVROLET OF REDDING (200 E CYPRESS AVE, REDDING, CA 96002, (530) 410-6002) WAS CONTACTED AS TO WHAT MAY HAVE CAUSED THE VEHICLE TO LOSE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 85,560.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11045076November 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THESE ISSUES HAPPEN WHILE THE VEHICLE IS BOTH IN MOTION AND STILL.THE RIGHT INDICATOR LIGHT MALFUNCTIONS QUITE EXCESSIVELY. THE MALFUNCTION CAUSES THE REAR INDICATOR TO TURN OFF AND THE PEOPLE DRIVING BEHIND YOU CANNOT SEE YOU USING A TURN SIGNAL. ALSO THE SUSPENSION DOES NOT BRACE IMPACT OR ADJUST TO DIFFERENT TERRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044020November 7, 2017
ELECTRICAL SYSTEM
MY CAR STALLED GOING OVER A SPEED BUMP WHERE ALL THE LIGHTS ON THE DASH WENT OFF THEN BACK ON. AFTER COASTING TO THE SIDEWALK, TURNED VEHICLE OFF AND THEN BACK ON. VEH SURGED FORWARD AFTER MAKING A LEFT HAND TURN, IT'S ALSO DONE THAT ON A RIGHT HAND TURN. ALSO TIRE ON DRIVERS SIDE LOCKED UP. FINAL TIME OCCURRED WITH VEH SURGING WAS RECENTLY AS IT SURGED AND ALL THE LOCKS WERE GOING UP AND DOWN. HA E HAD CONCERNS WHILE BACKING OUT AND LOOSING POWER TO STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044011November 6, 2017
POWER TRAIN
MY WIFE AND I HAVE ENCOUNTERED A PROBLEM WITH OUR 2014 CHEVY SONIC. IT WAS GETTING HOT TOOK IT TO THE DEALER TO DIAGNOSE THE PROBLEM. THEY SAID THAT THE RADIATOR HAD A CRACK ON THE SEAM. MYSELF, I AM A WELDER KNOWS THAT IN ORDER FOR A SEAM TO CRACK AFTER WELDED, 3 MAIN AND EASY ISSUES HAD TO HAPPEN SUCH AS, A. WELD GOT TOO HOT WHEN WELDED B. WHEN WELD WAS GROUND DOWN IT WAS TAKEN TOO CLOSE TO THE ROOT OF THE WELD C. THE WELD DIDNT HAVE ENOUGH PENETRATION. I PERSONALLY BELIEVE THIS IS A MANUFACTURED PART DEFECT. EXPECIALLY ONLY BEING 65000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042924November 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
12/23/16, I PURCHASED A 2012 CHEVROLET SONIC. 4/6/17, I WAS AT A TRAFFIC LIGHT WHEN SMOKE COME IN THE VENTS FROM THE HOOD OF THE CAR. I CALLED ONSTAR & TO RUN A DIAGNOSTIC. THE DIAGNOSTIC DIDN'T RETURN ANY INFORMATION & I CONTACTED THE DEALER & TOOK THE VEHICLE FOR SERVICE ON 4/9/17. I WAS TOLD THE THERMOSTAT HOUSING WAS LEAKING AND CAUSED THE SMOKING. THE COOLANT SYSTEM WAS FLUSHED & FILLED & A GM OIL, LUBE, FILTER CHANGE WAS DONE. THE VEHICLE WAS READY FOR PICK ON 4/19/17. A FEW WEEKS LATER THE CAR WAS SMOKING AGAIN. I CALLED THE DEALER, I WAS TOLD IT WAS PROBABLY JUST FLUID ON THE ENGINE. THE CAR CONTINUED TO SMOKE PERIODICALLY. 6/7/17, THERE WAS A LARGE POOL OF OIL UNDER THE CAR, I TOOK THE CAR TO A LOCAL SHOP. THEY SAID THAT THE OIL HAD BEEN OVERFILLED & THAT IT BLEW A SEAL. I CALLED THE DEALER, I WAS TOLD THEY DID NOT OVERFILL THE OIL & MADE ANOTHER SERVICE APPOINTMENT. I WAS TOLD AGAIN THERE WAS A PROBLEM WITH THE COOLANT SYSTEM & THE OIL & THAT WAS THE REASON FOR THE SMOKING. REPAIRS COMPLETED 7/10/17. 9/27/17, WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON, SO I CALLED ONSTAR FOR A DIAGNOSTIC & THEY GAVE ME AN ERROR CODE P0299. THEY TOLD ME THAT IT WAS AN AIRFLOW PROBLEM. I CALLED THE DEALER & ASKED FOR THE SERVICE MANAGER & GAVE HER THE ERROR CODE. SHE SAID THERE WAS A PROBLEM WITH THE TURBO & THAT I NEEDED TO BRING THE VEHICLE IN. I TOOK THE CAR TO THEM 10/3/17. 10/4/17, THE SERVICE DEPARTMENT CALLED ME & TOLD ME THAT THE TURBO ON THE CAR WAS BAD. THE REPAIRS WERE COMPLETED ON 10/12/17. 10/13/17 THE CAR OVERHEATED. THE VEHICLE WAS LEAKING COOLANT IN TWO PLACES. I TOOK IT TO A DIFFERENT DEALER & THEY SAID THE T-JOINT IN THE COOLANT SYSTEM WAS LEAKING. THE REPAIRS WERE COMPLETED ON 10/18/17. 11/3/17 AN EMAIL FROM ON-STAR SAID THERE WAS AN ENGINE PROBLEM. I CONTACTED ON-STAR FOR A DIAGNOSTIC & THEY SAID SOMETHING IS WRONG WITH THE COOLANT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042029November 1, 2017
UNKNOWN OR OTHER
THE BUTTON ON THE GEAR SHIFT KNOB STICKS IN ALLOWING THE VEHICLE TO BE SHIFTED IN OR OUT OF GEAR WHILE MOVING. THIS PROBLEM ALSO ALLOWS THE VEHICLE TRANSMISSION TO NOT BE PROPERLY PLACED IN PARK THEREBY ALLOWING IT TO ROLL AND POSSIBLY CAUSE INJURY TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041131October 30, 2017
ELECTRICAL SYSTEM
VEHICLE ALARM SOUNDING. WITH ALL DOORS SHUT PROPERLY. I PUSH THE LOCK DOOR CONTROL ON THE KEY 2X TO ENABLE THE HORN TO SOUND INDICATING THE VEHICLE IS LOCKED AND SECURED WITH ALARM AS IT SHOULD. AS OF 28 OCT 2015 I DO THE SAME AND NOW ALARM IS GOING OFF AS IF A DOOR IS OPEN OR SOMEONE IS BREAKING IN. ALL FUSES HAVE BEEN CHECKED AND ARE GOOD. VEHICLE IS PARKED IN GARAGE ON LEVEL SURFACE. CHECKED WITH BOTH CAR KEYS TO MAKE SURE IT WASN'T A KEY ELECTRICAL ISSUE. THE RED SIGNAL LIGHT IN THE CAR INDICATING ALARM IS ON FLASHES MORE BRIGHTLY THAN USUAL. I WOULD LIKE TO BE ABLE TO SECURE MY VEHICLE. THANK YOU FOR YOU TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040715October 28, 2017
AIR BAGS
TAMARA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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