Chevrolet Sonic Complaints

954 consumer complaints on file.

#11353900September 9, 2020
ELECTRICAL SYSTEM
HAZZARD LIGHTS BUTTON WOULD NOT DEACTIVATE. HAD JUST REPLACED ALL FRONT HEADLIGHTS AND 3 WEEKS LATER THEY BOTH WENT OUT. SIDE MIRRORS SWITCH IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353382September 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN
BUTTON ON FLOOR-MOUNTED GEAR SHIFT STICKS IN. CAN'T GET KEY FOB OUT OF IGNITION. STICKS ALL THE TIME. SECOND INCIDENT THIS YEAR. CAN'T TURN CAR OFF. PROBLEM SO COMMON THERE ARE YOU-TUBE VIDEOS ON REPAIR TECHNIQUES. CAR IS USUALLY STATIONARY, BUT SHIFTER WON'T WORK BECAUSE OF STUCK BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353245September 4, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2015 HATCHBACK 'MY LINK'/INFOTAINMENT SYSTEM JUST 'FROZE'/PUSHING ON SCREEN TO ACTIVATE USUAL FUNCTIONS BECAME UNRESPONSIVE. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352415September 1, 2020
SEAT BELTS
THE PASSENGER SEAT BELT DOES NOT CLIP OR WILL COME UNDONE AT ANY GIVEN TIME. I MADE THE DEALERSHIP AWARE OF THE CONCERN WHEN THE VEHICLE HAD APPROXIMATELY 39,000 MILES. THEY STATED THAT SINCE IT WAS OUT OF WARRANTY IT DID NOT QUALIFY FOR PRODUCTION DEFECT. THIS IS A SAFETY CONCERN THAT COULD ENDANGER THE LIFE OF A PERSON IF WEST BELT FAILS DURING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351671August 27, 2020
UNKNOWN OR OTHER
DEFECTIVE IGNITION SWITCH. KEY WILL NOT COME OUT. WHEN I PUT IT INTO PARK TO GET OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351713August 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THISNVEHICLE WAS PURCHASE ON THE YEAR 2016 OF APRIL. SO HAPPY AT FIRST BUT IN A COUPLE OF WEEKS HAVE PROBLEM WITH LIGHTS AND ONE OF TTHE COVER OF THE FRONT MIRRORS ARE MISSING . CALLED AND WENT BACK TO THE DEALER (TOYOTA OF NORTH HOLLYWOOD ) AND SAID BRING IT TO THE CHEVY BRANCH WHERE THEY CANNCHECK AND FIX IT . IT WAS STRESSING AND DEPRESSING CAUSE EVRYWEEK PASSED YOU'LL EXPERIENCED ANOTHER PROBLEM SUCH AS AIRDCONDITION AND HEATER NOT WORKING . I'VE BEEN BACK AND FORTH TO CHEVY IN VAN NUYS , CALIFORNIA BUT THEY ARE SAYING THAT THERE'S NO WARRANTY ON THE VEHICLE . I TRIED TO RETURN THE VEHICLE TO THAT DEALER BUT THEY SAID THAT MY CREDIT SCORE STILL LOW OF COURSE IT WILL SHOW THAT CAUSE I JUST BOUGHT IT AND MY CREDIT HASN'T BEEN SMESTABLISH YET , WHEN I BOUGHT IT THEY ASKED A LARGE AMOUNT $3500 OF DOWN PAYMENT DUE TO HAVING LOW SCORE. IT DOESN'T MAKE SENSE CAUSE I WILL USE A VEHICLE THAT HAS ELECTRICAL DISFUNCTIONAL. I HAVEN'T EVEN USE THE HEATER AND THE AIRCON ON THIS CAR EVER SINCE I BOUGHT IT CAUSE IT'S NOT WORKING . YOU CAN ASK THE DEALER HOW MANY TIMES I WENT THERE AND TRIED TO BEG TO GIVE ME A DIFFERENT CAR BUT NO LUCK INSTEAD I FOUND OUT THE SALES PERSON SOLD THE CAR TO ME WASN'T WORKING THERE ANYMORE . AND I WALKED OUT WITHOUT ANY HELP FROM THEM . YOU CAN EVEN ASK CHEVY IN VAN NUYS HOW MANY TIME I'VE BEEN THERE TO ASK HELP CAUSE THE DEALER ALWAYS POINTING ME BACK TO THEM . IT'S HARD TO USE A FINANCE CAR PAYING $396 SOMETHING A MONTH AND THE CAR IS NOT FUNCTIONING RIGHT . THEY HAVE ADDED A GAP INSURANCE ON MY CONTRACT AND EVEN THAT COMPANY WASN'T HELPING ME AT ALL . SO I END UP USING THIS CAR WITHOUT ACCESS ON AIRCONDITION AND HEATER . SUFFER 4 YEARS WITHOUT THESE BENEFITS . I COULDN'T AFFORD FIXING THAT EVER SINCE CAUSE IT'S TOO EXPENSIVE . YOU CAN SEE THAT I HAVEN'T PUT A LOT OF MILEAGE ON THIS CAR CAUSE I DON'T REALLY USE IT THAT MUCH. STILL PAYING THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350653August 21, 2020
ENGINE
I PURCHASED MY VEHICLE 3 YEARS AGO PREOWNED FROM THE DEALER AND WITHIN THESE 3 YEARS I HAVE ALREADY HAD A CATALYTIC CONVERTER RECALL, THE ISSUE RECENTLY IS MY AC SYSTEM IN MY CAR IS OUT AND AS A DID RESEARCH ON THE SPECIFIC YEAR THERE'S PEOPLE WHO HAVE ALREADY REPLACED THE AC SYSTEM UP TO 5 TIMES FOR 2013 SONICS. THIS IS A MANUFACTURING ISSUE THAT NEEDS TO BE FIXED ON CHEVROLET'S BEHALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350413August 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A CAR FROM ROYAL KIA ON MAY 29TH A WEEK LATER I FELT A POOL ON THE GAS PEDAL TOOK IT IN TO ROYAL KIA AND HE SAID IT WAS JUST A SHIFTING GEARS SECOND WEEK ALMOST DIED ON ME WHILE DRIVING IT WAS BETWEEN 2:00 AND 4:00 IN THE AFTERNOON IT KIND OF FELT LIKE IF IT WAS OVERHEATED AND EVERY TIME I CAME TO A STOP AND TRY TO GO IT ALMOST DIED TOOK IT BACK INTO ROYAL KIA THEY HAVE BEEN GIVING ME SUCH A HARD TIME I DON'T FEEL IT'S SAFE FOR ME I'VE TRIED TO TALK TO HIM ABOUT GIVE ME GIVING ME MY MONEY BACK SO I CAN PURCHASE SOMETHING ELSE IT'S SAFER I AM NOT SATISFIED WITH THIS CAR THE GUY FROM ROYAL KIA THE SALESPERSON WANTED TO TAKE IT TO GREEN VALLEY AND TO WORK ON IT AT HIS HOUSE I REFUSE TO LET HIM DO THAT UNTIL THE MANAGER UMBERTO CALLED ME BACK AND SAID THAT THEY WOULD HAVE THEIR MECHANICS LOOK AT IT BUT HE WAS A CERTIFIED MECHANIC I JUST DIDN'T TRUST THEM I I'VE BEEN AFRAID TO DRIVE THE CAR OF GETTING STRANDED SOMEWHERE THIS WEEK ON MONDAY THEY FINALLY GAVE ME A RENTAL I GOT THINGS DONE IN THESE PAST FEW DAYS AND I HAVE WHEN I BOUGHT MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350354August 19, 2020
UNKNOWN OR OTHER
STATIONARY. THE KEY LOCKS IN THE IGNITION BECAUSE THE GEAR SHIFT BUTTON ON THE FRONT OF THE SHIFT DOES NOT RELEASE. YOU HAVE TO RELEASE THE BUTTON BY PRESSING YOUR FINGER OR AN OBJECT TO RELEASE THE BUTTON TO RELEASE THE KEY FOB. THIS IS FRUSTRATING, ANNOYING AND A HAZARD. . THE MANUFACTURER SHOULD BE ACCOUNTABLE FOR THIS MALFUNCTION. ONE DOES NOT BUY A CAR NEW OR USED AND EXPECT TO DEAL WITH THIS FAULTY MECHANISM. ACCORDING TO A GM/CHEVROLET DEALER, THE ENTIRE GEAR SHIFT MUST BE REPLACED. I BELIEVE GM WAS AND IS FULLY AWARE OF THIS MALFUNCTION AND NEGLECTED TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343957August 7, 2020
AIR BAGS, ENGINE
ENGINE IS RUNNING ROUGH WITH NO CHECK ENGINE LIGHT. ALSO AIR BAG LIGHT IS ON WITH NO COLLISIONS FOR IT TO APPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343977August 7, 2020
ENGINE
MY COOLANT HAS CONTINUOUSLY LEAKED SINCE I GOT THE CAR. IT MAY BE A HOSE ISSUE, BUT MY "ENGINE OVERHEATING- IDLE ENGINE" WARNING LIGHT CONTINUES TO COME ON, AND MY COOLANT RESERVOIR KEEPS EMPTYING QUICKLY. I HAVE READ MANY SIMILAR INSTANCES WITH THIS PARTICULAR YEAR OF THE CHEVY SONIC. MY AIR ALSO GETS WARM VERY OFTEN, WHICH IS LINKED TO THE COOLANT ISSUE. MY CAR IS IN MOTION WHEN THIS LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343257August 4, 2020
ELECTRICAL SYSTEM, SEAT BELTS
I BOUGHT A 2016 CHEVY SONIC LT IN JANUARY OF 2020. IT HAS ONLY HAS 30,000 MILES ON IT AND HAS BEEN WELL MAINTAINED. INITIALLY, I BELIEVED THAT THE COMPUTER WAS JUST SLOW. IN MARCH, 2020 I NOTICED THAT WHEN I WOULD TURN THE CAR ON THE RADIO/COMPUTER WOULD SOMETIMES TAKE SEVERAL MINUTES TO BOOT UP. THEN ONCE BOOTED, THE BACK-UP CAMERA LINES WOULD NOT SHOW UP. ONLY OCCASIONALLY WOULD THE GUIDING LINES APPEAR ON THE SCREEN. THEN, A PROBLEM DEVELOPED WHERE AFTER I TURNED THE CAR OFF AND LOCKED THE DOORS, THE RADIO WOULD CONTINUE PLAYING UNTIL THE VEHICLE WAS RESTARTED OR THE BATTERY WAS DISCONNECTED. THIS FIRST OCCURRED IN MAY 2020 AND WOULD OCCUR PERIODICALLY OVER THE NEXT SEVERAL MONTHS. IN JUNE 2020, THE RADIO WOULD RANDOMLY NOT BOOT WHEN STARTED OR BOOT EVEN MORE SLOWLY THAN USUAL. SOMETIMES I COULD DRIVE TEN OR TWENTY MINUTES BEFORE THE COMPUTER WOULD FINALLY TURN ON. OTHER TIMES THE COMPUTER WOULD NEVER TURN ON. YET AGAIN, THE ONLY SOLUTION WAS TO RESTART THE CAR OR DISCONNECT THE BATTERY. ON AUGUST 1, 2020, THE RADIO WILL NOT TURN ON AT ALL, EVEN AFTER RESTARTING THE CAR OR RECONNECTING THE BATTERY. NOW THAT THE RADIO IS COMPLETELY NONOPERATIONAL, OTHER SYSTEMS HAVE BEEN EFFECTED, TOO. FOR EXAMPLE, THE BLINKERS DO NOT SIGNAL PROPERLY. ALTHOUGH THEY BLINK, I DO NOT RECEIVE A NOTIFICATION THAT THEY ARE ENGAGED (NO BLINKING SOUND). THE SEAT BELT, DOOR AJAR, AND KEY IN IGNITION WARNING DO NOT SOUND ANYMORE EITHER. ADDITIONALLY, THE COLLISION NOTIFICATION AND LANE RECOGNITION NO LONGER PRODUCE AN AUDIBLE WARNING. IT DOES NOT MATTER WHETHER THE CAR IS STATIONARY OR IN MOTION, THE RADIO AND ALL RELATED SOUND COMPONENTS DO NOT WORK AT ALL. I HAVE NOT FOUND ANY SOLUTION YET. THERE HAVE BEEN RECALLS FOR PROBLEMS SUCH AS THESE FOR THIS VEHICLE, BUT NONE OF THEM ARE CURRENTLY OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343185August 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
LIGHTS COME ON AFTER DRIVING ABOUT 12 MILES, THE ENGINE LOOSES POWER BAD , WHEN YOU LET UP ON GAS FOOT IT TAKES VERY LONG TO GET IT GOING SLOW TO BUILD UP POWER.REGULAR ROADWAY, NO HILLS .LIGHTS GO OUT WHEN PARKED A WHILE THEN COME BACK ON AFTER 12 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342404July 30, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342081July 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER, INTAKE MANIFOLD AND MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED BANKS CHEVROLET CADILLAC BUICK GMC LOCATED AT 137 MANCHESTER ST, CONCORD, NH 03301 (844) 511-2874, TO NOTIFY THE DEALER OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341912July 28, 2020
POWER TRAIN
CAR HAS 52,000 MILES, AND THE TRANSMISSION BLEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341320July 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RADIO IS NOT WORKING. THEREFORE, I AM UNABLE TO HEAR ANY ALARMS (DOOR, BLINKER). I AM ALSO UNABLE TO USE HAND FREE CALLING OR ON STAR. ALSO, THE CAR WILL RANDOMLY ATTEMPT TO START IF THE KEY IS LEFT IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340829July 22, 2020
UNKNOWN OR OTHER
RAZOR SHARP PEELING CHROME FROM INTERIOR DOOR HANDLES CUTS FINGERS AND HANDS, SAFETY HAZARD TO A DRIVER AWAY FROM HOME OR NOT NEAR BANDAGES. COMMON GM PROBLEM FROM SONIC, CRUZE, MALIBU, TRAVERSE, EQUINOX, SILVERADOS. ALL GM MODELS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11340592July 21, 2020
ELECTRICAL SYSTEM, EQUIPMENT
TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION CAUSING THE BATTERY TO BE DRAINED. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS TOWED ON THREE SEPARATE OCCASIONS TO GERRY WOOD HONDA (414 JAKE ALEXANDER BLVD SOUTH, SALISBURY, NC 28147) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE BATTERY AND ALTERNATOR WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V257000 (EQUIPMENT, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339486July 15, 2020
UNKNOWN OR OTHER
CAR SHUTS OFF RANDOMLY DURING STOP LIGHTS. I'VE RESEARCHED IT AND HAVE FOUND IT'S A KNOWN ISSUE WITH MY MODEL. WHEN IDLING IT WILL RANDOMLY SHUT OFF COMPLETELY AND WON'T TURN BACK ON FOR A FEW SECONDS TO MINUTES. IT WILL DO IT AT STOP SIGNS STOP LIGHTS. EVEN IN IM JUST PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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