Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11706936December 24, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT
Had new Western Wideout snowplow (recommended by western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with snow plow prep package. Vehicle's Instrument cluster, HVAS, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue which has been discussed and documented per GM Service Bulletin No.: PIT5387C (Feb 2016)- PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124k (11/7/2019). Western states the fix for this issue is for GM to supply and install a wiring harness (per the above GM bulletins) GM dealerships as well as GM consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387 and other bulletins has been discontinued. Therefore GM can not nor will ever be able to obtain or install this wiring harness in the future. GM Upfitter Integration Bulletin #124K instructs to install a different part number 84288774 VYU Snow Low Jumper harness per the latest Version of GM Service Bulletin PIT5387. "Note: that this jumper harness and installation will be provided (one time) without charge." GM dealerships state PN 84288774 does not appear in their system as a valid GM part. Parts. The official GM parts store at [XXX] , list this part but shows it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this KNOWN safety issue. Western (and other manufactures) still manufacturing, recommending and installing snowplows for this specific vehicle. GM, manufactured, sold, promoted, advertises and continues to recommend snowplows to be installed on these vehicles (with the GM factory snow plow prep option), and continues to issue bulletins instructing GM dealerships how to fix this issue despite being fully aware GM cannot supply these parts. Therefor GM has made it impossible for GM to honor their own warranty that still currently in effect, for a KNOWN SAFTEY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706942December 24, 2025
ENGINE, ELECTRICAL SYSTEM
Had new Western Wideout snowplow (recommended by Western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with the factory snow plow prep package (RPO VYU). Vehicles instrument cluster, HVAC, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue per GM Service Bulleting NO.: PIT5387C (Feb 2016) through PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124K (11/7/2019). All list this specific vehicle. This issue effects snowplows by all manufactures and is not confined to Western. Per the above bulletins published by GM, GM is to supply and install a wiring harness under a unique one time warranty procedure that does not expire with the vehicles base warranty. GM dealerships as well as GM's consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387C and other bulletins has been discontinued. UP Bulletin 124k refers to and instructs to install GM part number 84288774 VYU Snow Plow Jumper harness per the latest version of GM service Bulletin PIT5387. With a note stating "this jumper harness and installation will be provided (one time) without charge". GM dealerships and GM customer assistance (parts) state that PN 84288774 does not appear in their parts system as a valid GM part. The official GM parts store [XXX] lists this part but shows that it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this known and documented issue. GM manufactured, sold, promoted, advertised and continues to state that snowplows can be installed on these vehicles with (or without) GM's factory snow plow prep option. Additionally GM continues to issue and publish Bulletins instructing GM dealerships how to fix this issue despite being fully aware of this impossibility. GM has also made it impossible for GM to honor GM's own warranty that is still in effect for A KNOWN SAFTY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706969December 24, 2025
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Throttle Body Failure Anti brake lock failure Throttle position sensor failure Power reduced *Vehicle has been to repair shop 3 times and the issue prevails. It poses a risk to my community because my loses power sporadically*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706970December 24, 2025
ENGINE, POWER TRAIN
Component or system failure: The engine valvetrain (camshaft and lifters) sustained severe internal damage, including camshaft scouring, confirmed during inspection and teardown by an authorized Chevrolet dealership. In addition, the rear differential was found to contain no gear oil when the fill plug was removed during inspection. The vehicle and components are currently at a Chevrolet service center and are available for inspection upon request. Safety risk: The vehicle experienced persistent drivetrain vibration and abnormal operation that worsened over time and ultimately rendered the vehicle non-operable. Internal engine damage and a rear differential without lubrication present a risk of sudden drivetrain failure, loss of propulsion, or loss of vehicle control, particularly at highway speeds. The vehicle is currently unsafe to operate. Problem confirmed: Yes. Engine damage has been confirmed by the dealership during teardown. The absence of gear oil in the rear differential was directly observed during inspection. Inspections by others: Yes. The vehicle has been inspected by an authorized Chevrolet dealership and by third-party inspectors associated with the extended drivetrain warranty administrator. Two inspections have been completed, and a third inspection has been ordered. No repairs have been completed as of this report. Warning lamps or prior symptoms: Beginning around approximately 21,000 miles (2022), the vehicle developed drivetrain vibration. The vehicle was taken to a Chevrolet dealership at that time, but the cause was not identified or corrected. No warning lamps or messages are recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706754December 23, 2025
ENGINE AND ENGINE COOLING
The contact's father owns a 2015 Chevrolet Silverado 1500. The contact stated that while the owner was driving at an undisclosed speed, the engine made a tapping sound, and the vehicle stalled. The contact was unsure whether a warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the lifters and the camshaft had failed. The cost of the repair had not yet been determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 152,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706833December 23, 2025
ENGINE
The 6.2L engine failed. The same as the 2021-2024 recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706645December 22, 2025
STRUCTURE:BODY
My tailgate latch keeps opening every 60 seconds. Does it going down the road or parked. my tailgate has hit numerous cars that parked behind me causing me to have to pay out of pocket for 2 other cars where my tailgate dented or scraped the paint on their vehicles. I see this safety recall online for this tailgate latch, but my vehicle isn't covered for some reason. Safety recall N232426400 explains the entire issue with the faulty latches. Due to the faulty latch, now my tailgate also needs bodywork and to be repainted. That's costly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706452December 22, 2025
ELECTRICAL SYSTEM
I was driving down the road like normal then for a second smelled a burning smell then my back window (power sliding) drivers side just exploded and completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706490December 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 45-50 MPH, the oil pressure gauge suddenly dropped to zero(0), and a message stating that the oil pressure was low and to turn off the vehicle was displayed. The contact was able to pull over to the side of the road. Upon inspecting underneath the front end of the vehicle, the contact noticed that oil had sprayed underneath the engine compartment, onto the axle, and the front driver's side tire. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that a claim was filed with the dealer. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to GM Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp), which the contact related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706511December 22, 2025
FUEL/PROPULSION SYSTEM
Fuel rail pressure low during engine cranking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706525December 22, 2025
POWER TRAIN, ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after the vehicle was stopped at a traffic light or stop sign, while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. The check engine warning light was illuminated. The contact stated that the failure had gotten worse. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to several dealers; however, no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706541December 22, 2025
POWER TRAIN
Torque converter failed which led to premature transmission failure at 115,000. Known common issue with 6L80 and TSB advising this. No recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706359December 21, 2025
ENGINE
Took 2025 Silverado with a 6.2L engine to get oil changed and tire rotation done. Upon completion drove out of dealership and notice a weird noise coming from engine, then kind of disappeared. Drove home. Wife took car for gym then suppose to go to work. She called stating engine sounded really bad, like a lot of metal and metal screeching. Went to dealership, explained and they towed truck to service department to be looked at on 12/22/2025. Safety to others would have been detrimental if the vehicle had seized on the highway. The dealer person who sent for the tow was not the service manager but when we arrived he heard what the vehicle sounded like. No check engine lights or any warnings on. Hope to have results on Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706232December 20, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
Unknown, ESC , traction control, service brake. The truck stop and those 2 codes shows and is on but doesn’t it move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706268December 20, 2025
POWER TRAIN
I was driving on a busy street with a speed limit of around 45 mph and my torque converter failed causing my transmission to fail and my truck to become disabled in the middle of a busy road. It blocked traffic causing a potential danger to surrounding motorists and required assistance to be moved to a nearby parkin lot and later to be towed to the Chevrolet Dealership. The dealership confirmed that the transmission had failed. I subsequently took it to a specialist transmission shop that dismantled it an indicated that the torque converter had failed (a known problem with this year and model transmission) and that the failure had led to catastrophic damage to the transmission. There were no warning signs other than a couple of hard shifts just prior to failure. I was lucky that this occurred on a dry level street and not on a narrow mountain pass while pulling a trailer where the results could have been much different.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706298December 20, 2025
POWER TRAIN
After years of driving like a grandma, my transmission unexpectedly failed while travelling down the freeway at 70mph. There were no warning signs, no vibrations, and I changed my transmission fluid at the dealer-recommended intervals. Huge bummer, really. I use my truck for work, and because of the time of year, it is unlikely that I'll be able to get it repaired for a few weeks. Certainly not going to help my bank account either, since a new transmission from Chevrolet is $4,800 before labor and other parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706300December 20, 2025
ENGINE
I bought the vehicle with 14000 miles.had oil changed at dealership ever ,5000 miles.I drive 10 miles a day.at 55000 miles the lifters are ticking like a time bomb.It makes me sick that a vehicle with no more miles than this is in this shape.Gm should stand behind there junk motors with this afm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706309December 20, 2025
SERVICE BRAKES
The brakes stop functioning at slow speeds such as parking and backing , this has been an ongoing issue for many years, mostly once in a while, but lately almost every single time I drive it , I believe it’s an ECBM Issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705786December 18, 2025
ENGINE
On 02-07-2025 I had just got on I-95 North In Daytona Beach, FL. While accelerating to merge with heavy fast traffic I reached a speed of Approx 65 MPH. I moved into to middle lane to allow the merging traffic from the LPGA West ramp entrance. At that moment my car was engulfed in smoke the engine stopped running and I had to navigate to the shoulder surrounded by fast moving traffic very dangerous event but I made it. l immediately got out of the truck as I though is was on fire from all the smoke. After several minutes the smoke decreased and there was oil spray all over the underside of the vehicle from front to rear. The Truck had a total of 64000 Miles since new and the diagnosis was from local Chevy Dealer was The Oil Cooler Line came off, the main bearings spun causing the engine to lock up. End result was I needed a complete engine replacement at a cost of $12,689.60. I have had my truck serviced by a GM Dealer so one would think they would check the oil cooler lines when they do the inspections and routine servicing. Long story short the truck was out of warranty by 4000 Miles and I reached out to Gm customer service and after many weeks they agreed to pay back $4441.46 of the $12,689.60 which was something but I guess they really didn't have to because it was out of warranty. I really just told me that they do not stand behind there products. The real kicker is the remanufactured engine that they put back in came with a better warranty than the original now has 36 Month 100000 miles. I consider myself very lucky to not have caused a very fatal accident trying to get off the interstate that day and I am thankful for that. But this event was caused by a $150.00 Oil cooler line. Now I just drive in the right lane because of that experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705979December 18, 2025
AIR BAGS, SEAT BELTS
On January 28, 2023, my Chevrolet Silverado was involved in a significant multi-impact collision. At the time of the accident, I was a front-seat passenger and my vehicle was fully stopped when it was struck from behind at high speed by a Dodge 2500. The force of the rear impact pushed my truck into the vehicle in front of us, resulting in a secondary front-end collision. This sequence occurred twice. During the collision, the front passenger-side airbag did not deploy, and the front passenger seatbelt failed to lock. As a result, I was thrown violently within the passenger side of the vehicle and struck my head on the dashboard. In contrast, the driver’s seatbelt locked properly, as did the rear seatbelt where my child was seated. Due to the failure of the passenger-side seatbelt to lock, I sustained a severe concussion, a black eye, and other injuries. The vehicle was subsequently inspected by my insurance company. When sheriff’s deputies and state police arrived at the scene, they expressed concern and surprise that the passenger seatbelt did not lock and that no airbags deployed despite the severity of the collision. Shortly after the accident, I contacted GMC regarding these safety concerns. GMC retrieved the vehicle’s Crash Data Recorder (CDR) and conducted an investigation. I was later informed that GMC found no defects or issues with their products. Nearly three years have passed since the accident, and I remain deeply concerned and dissatisfied with GMC’s conclusion. The passenger-side seatbelt did not function as designed, while the driver and rear seatbelts did, and no airbags deployed. I do not believe adequate accountability or explanation was provided regarding the apparent failure of the passenger-side restraint system. Given the force of the impact, I could have been ejected through the windshield.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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