Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11488536October 9, 2022
SERVICE BRAKES
First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488545October 9, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
My wife came home and told me there was something wrong with our truck. I went and inspected it and found nothing. The next day i drove the truck about 30 miles up river. Coming home I was traveling around 55 mph the truck came to a sudden slow down as if I had locked up the brakes then drove fine again. This happened three or four times not as bad as first time. While in town stopped at a light it tried to take of. Not like something giving it gas but like it was in gear and the brake wasnt going to hold it. Almost put me into a school bus ahead of me. Then the rest of the way home it kept binding down and releasing then binding back down. Hard to control but not necessarily a break problem. Its something else. I have worked on vehicles all my life, professionally for 25 years. I never seen a vehicle do this. It has to be in the transmission. Maybe something in the torque converter would be my guess. I have heard of the issues with the 8 speed ever sense this happened I have parked this truck. I cant afford a need transmission that doesnt actually fix the problem from what i hear. I feel GM needs to do something here. At least pay for the parts to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488460October 8, 2022
POWER TRAIN
Under light to medium load on the throttle, the transmission will shift very hard from 1st to 2nd gear and sometimes 2nd to 1st while decelerating. Another issue is that the transmission or torque converter will shutter, but that is not as often. It does not happen every time, but happens way more often than it should for it being a 2018 with 26k miles. The GM Authority website has this as a known problem, but my VIN is not associated to it for some reason. Apparently flushing the transmission with Mobil 1 Synchromesh fluid can solve the issue. The truck seems to hesitate while taking off something and I think it is related to this transmission issue which can be a huge safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488350October 7, 2022
ELECTRICAL SYSTEM
TCM Failed. Caused vehicle to no longer shift through drive gears while operating. After stopped no longer able to start vehicle. Appears to be common as a result replacement parts re not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488156October 6, 2022
ELECTRICAL SYSTEM, STEERING
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488185October 6, 2022
STRUCTURE:BODY:BUMPERS
Rear fenders completely rotted through. Was told by certified auto technician that the amount of corrosion will not pass Massachusetts Vehicle Inspection. This is a massive problem for 2011 Chevrolet Silverado. The manufacturer used poor quality material in the rear quarter panels and should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487946October 5, 2022
STEERING, ELECTRICAL SYSTEM, ENGINE
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488001October 5, 2022
SEATS, POWER TRAIN, EXTERIOR LIGHTING
April 2022 & 5 2022 Complete transmission failure in traffic ALMOST causing death in traffic, emissions failure, leather seat defect REPEATED left fog light failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488036October 5, 2022
TRACTION CONTROL SYSTEM, AIR BAGS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that he purchased the vehicle aware that the vehicle was included in NHTSA Campaign Number: 21V054000 (Air Bags) however, the front passenger’s side air bag, traction control, and stabilizer control warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488042October 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated that while his wife was driving at an undisclosed speed, she made a mid-left turn and heard a low sound coming from the engine. The contact then stated that as his wife depressed the accelerator pedal, the engine revved but the vehicle failed to respond. The service stabilitrak, ABS, and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the parts to do the repair were on back order. The manufacture was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488112October 5, 2022
FUEL/PROPULSION SYSTEM
I was driving home from work on a busy road that had road construction and my truck without warning just died as if it ran out of fuel. I had it diagnosed and it’s the MP4 injection pump that went bad. Very common in this year it’s a minimum of$9500. To replace the entire fuel system. It could have caused me to have an accident. And GM is aware of the injection pumps going bad. The MP4 pumps are designed for vehicles in European countries not the USA. Ford and Dodge have class action lawsuits against them for this faulty system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488117October 5, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
For the past few years I keep getting code P2138. I have spent several thousand dollars trying to get my truck fixed. I have replaced the accelerator pedal at least 3 times. Replaced the throttle body. Did a complete rewire. Replaced the ECM and still the dealership can’t figure it out. Every time I leave I’m hopeful the problem is resolved but then a month or two later I will be driving and then my truck will lose engine power. Someone is going to get killed because of this if they haven’t already. Extremely frustrated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487909October 4, 2022
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at approximately 60 MPH, the RPM fluctuated and that the vehicle was jerking. After pulling over, the vehicle lost motive power. No warning lights were illuminated. The vehicle failed to restart and was then towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle remained with the mechanic unrepaired. The manufacturer was made aware of the failure but a case was not filed. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487598October 3, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I have had brakes fail twice because of corroded brake lines now one of my fuel lines ruptured because of corrosion I have been told by mechanics that corroded failing lines is a common issue on Silverado's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487609October 3, 2022
POWER TRAIN
The vehicle has a faulty transmission. On numerous occasions the vehicle has issues going from first to second gear, causing a delay in acceleration. This is an issue when trying to turn left across traffic as you never know when the truck will pause leaving you in the way of oncoming traffic. Another incident happened on the highway where a very loud bang was heard and the truck was stuck in gear and wouldn't shift. Upon researching these issues o line it is apparent that this is a widespread issue in which GM acknowledges the problem, but says that's just the way it is and does not want to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487617October 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487685October 3, 2022
SUSPENSION
We have a 2017 Chevy Silverado 55,883 miles On 9/27/22 we took truck in for oil change. Dealership states our truck “both upper control arms have play” Repairs total cost $1246 We are 65 years old, we do not go off reading. We feel like this issue is caused by insufficient welds in a recall, but our truck is not on recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487694October 3, 2022
FUEL/PROPULSION SYSTEM
Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487709October 3, 2022
AIR BAGS
The contact owns a 2008 Chevrolet Silverado 1500. The contact stated that the message "Check Air Bags" warning was displayed. The vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 21V050000 (AIR BAGS). However, the failure persisted. The contact stated while driving at an undisclosed speed across the street, another vehicle crashed into the front passenger's side of the vehicle. The air bags failed to deploy. The contact sustained a laceration on the right hand caused by a sharp piece of the steering wheel. The contact did not seek medical assistance. A police report was filed. The contact was able to drive the vehicle to her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 53,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11487710October 3, 2022
SERVICE BRAKES
I was driving north on Hwy 60 just south of the Hwy 73 turnoff in Arizona. It was a windy mountain road. I was approaching a vehicle from behind and took my foot off the gas and hit the brakes. Nothing - Nothing. I started pumping the brakes to the floor - still nothing. I was able to adjust my position on the road and travel between the two lanes of traffic - one northbound and the other southbound. I did slightly clip another vehicle. My truck rolled into a stop several miles later. When I was almost at a complete stop - the brakes finally engaged and the vehicle stopped. From where I stopped - it was a flat drive into Showlow, AZ and there was no cell service where I was. I drove at appx 40-45 mph with my emergency flashers along the right side of the road. The truck is sitting on my lot in Lakeside, AZ and has not yet been taken to the dealer for service. Several things to note: I have no recollection of the incident after the initial brakes failed and I took corrective action. My next memory was rolling to a stop on the side of the road. Right after the incident, which driving into town, I suffered a stroke and drove to the hospital. I was released 24 hours later and have since returned to Phoenix. The truck is still in Lakeside awaiting repair.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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