Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11518848April 25, 2023
STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while his daughter was driving at an undisclosed speed, the power steering failed to operate as needed. The steering wheel became difficult to maneuver. The contact was unaware if any warning lights were illuminated. The contact then stated that the following day, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the EPS module software needed to be updated. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518853April 25, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
While driving down the highway in a torrential rain the wipers just stopped working. They were cutting on and off and now do not work at all. The problem appears to be in the engine compartment fuse block which is not servicable. It is currently not fixed and could be inspected. We could not see 50 feet in front of us and were blindly following the car in front of us. It hasent been to the dealer yet as the truck is out of warrenty and it would not be covered. This came without any warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518858April 25, 2023
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 1999 Chevrolet Silverado 1500. The contact stated that there was a gap between the cab and the bed of the vehicle, and that the subframe of the vehicle was corroded. The check engine warning light was illuminated. The vehicle was taken to an independent dealer and the contact was informed that the catalytic converter needed to be replaced. The contact did not believe that the diagnostic result was not relative to the failure. Additionally, the contact stated that there were rust spots underneath the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518893April 25, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518975April 25, 2023
POWER TRAIN
The torque converter has failed and less then 200,000 miles. It has caused damage to valves in the transmission. It is only on the 6L80 transmissions from GM. I have had Coleman Taylor which is a transmission shop in Tennessee look at it. They have informed me that it is the most common issue they see with that particular transmission before the failure should occur. I have spoken to multiple people with Chevrolet Silverado trucks with varying years from 2014- 2018 having to have transmissions rebuilt or replaced as soon as 70,000 miles all the way up to 150,000 for the same failure. The safety concern for myself and others on the road is the transmission can suddenly lock up due to the transmission failing. I have spoken with express Chevrolet in Covington TN the service department informed myself that there was no active recall but they feel that there should be. There was no warning that this was going to happen. The truck and transmission are sitting at my home currently and available for inspection at your earliest convenience
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518593April 24, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after taking the vehicle to be serviced, the independent mechanic informed him that contact the sub frame was corroded. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518644April 24, 2023
TIRES:TREAD/BELT
My 2017 Chevy Silverado has four General Tires 285/45 R22 114 H installed. DOT HW6T HMW1 on all four tires. We had driven to Ohio from NY over the weekend and on the return trip (about 900 miles into the trip) the air pressure light came on and I noticed the Rear Driver side tire had 23 lbs of air. The leak was slow enough that I was able to drive 2 miles to a exit and stop at a gas station. When I got out I could hear the air leaking from the tire but could not see any visible issue yet. After jacking up the truck and removing the tire that's when I notice the tread was completely splitting away from the tire. See pictures. The tread had split about 3/4 of the way around the tire. Although this tire is not on the list for the recall 21T001000 the defect description matches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518731April 24, 2023
ELECTRICAL SYSTEM
2G Onstar device has been disconnected By Onstar creating electrical code in different system including electronic brakes, HVAC Control unit, radio, amplifier, electronic stabilization and parking assistance. Onstar is part of the vehicle communication system between computer and do to disconnection is sending error code to other control unit affecting them. Spoke with Onstar representative that confirm code error B101D:31 will be present do to disconnection of the service and recommended to visit Chevrolet dealership to remove Onstar equipment. Visit a Chevrolet dealership and the service representative told me that they can’t remove the equipment because all other computers on the vehicle are in communication with Onstar device and if removed the vehicle will stop working. Codes present from BCM are U0422 invalid data received, U1509, U0415, U0073, U0077, U0126, U0151. Service representative at dealer confirmed that Onstar will cause other problem do to error communication. Onstar device can shut down your vehicle. Electronic and computer problem can be unsafety on your vehicle. Onstar as well as Chevrolet/GM know that this is causing electrical problem but recommend to contact other shops to see if they can by pass that error and won’t take responsibility of what their are causing to all vehicles with 2G network
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518758April 24, 2023
POWER TRAIN, ELECTRICAL SYSTEM
2021, Chevrolet Silverado 2500 HD, Crew-Cab, 6.6L Gas Engine. At @ 25k miles, the "Service 4WD" light came on dash. It later started a grinding noise/sound within the front axle transfer case. Was told they had a problem with moisture intrusion into the transfer case and it would cause corrosion to sensor. Truck was taken to dealership and in shop for @ 1 week or so. After repair was completed, less than 3k miles later, it happened again. Same problem ("Service 4WD"), same noises, same diagnoses. Truck was taken back to the dealership. This time, repairs were more extensive and the wiring harness was replaced. I was traveling with work yesterday (34,458 miles on truck now) and the "Service 4WD" light came on again. I've contacted the dealership to schedule a time at the end of week or early Saturday to take the truck back again. While reviewing other complaints, I noticed a similar problem where the customer indicated the "Service Tow System" light was coming on. It too was allegedly caused from moisture intrusion. I'm currently over 3 hours from home through the end of the week. I'm hoping the truck will make it home without creating a catastrophe on the Interstate between here and there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518790April 24, 2023
ENGINE
On a 3 year old vehicle, I had a dash full of warning lights come on along with the engine light. Upon checking the code for the engine, it shows a misfire on cylinder 5. Looking online, chevy has a tsb # pip5776c regarding lifter failure. It appears this is an ongoing issue with many of the vehicles as verified by an engine repair shop. They stated then engine may need replacement as they have found in the past. For a 3 year old vehicle with more year of payments this is not right. They know of an issue and after speaking with a dealer, they said its on me because I am over the mileage warranty. I do not have the repair done yet--it is not cheap
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518551April 23, 2023
SUSPENSION, UNKNOWN OR OTHER
My vehicle has approx 50,000 miles and the right rear shock tower, mounted to frame, rusted and broke away from the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518414April 22, 2023
POWER TRAIN
Transmission is shifting hard, losing/using all transmission fluid with in a week. Transmission sometimes hesitates to shift. No warning lights come on. Spoken to a mechanic who has same year model 1500 he also has the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518227April 21, 2023
ENGINE
While driving at approximately 60 Miles per hour, two engine valve lifters on Cylinder 8 suddenly failed reducing the speed of the vehicle suddenly and stalling the vehicle out on a freeway. This mileage of this vehicle at failure was 16,996 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518341April 21, 2023
UNKNOWN OR OTHER
The chassis on my truck is rusting apart.The truck has never been on the beach. I recently Had shocks replaced and this was pointed out by the mechanic. I went on line and found that this is a common problem. I .am the original owner. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518191April 21, 2023
SERVICE BRAKES
RECEIVING A PERSISTENT 'SERVICE - TRAILER BRAKE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518199April 21, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon depression of the accelerator pedal, with the check engine warning light illuminated. Recently, the contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to a dealer to be diagnosed. The dealer confirmed that the transmission was damaged and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518008April 20, 2023
POWER TRAIN
While on the Interstate with cruise control on, my truck started to vibrate while on highway, then shakes so badly it becomes difficult to grip steering wheel firmly. Slowly came to a stop and checked all four wheels. Waited on side of road until engine cooled down somewhat and then got off highway at next exit and made my way back home on side streets NOT DRIVING OVER 40-45 MPH. Vehicle is currently at dealer Service Department. Said it is normal, but transmission would be checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518021April 20, 2023
SERVICE BRAKES
:Service Trailer Brake" warning comes on on every start up with no trailer hooked up. The warning can usually be dismissed, but for 40 minutes one time ,it constantly came on and off constantly. Could not get it to stop. Very distracting and dangerous. An independent repair shop has confirmed the condition, but unable to diagnose problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518059April 20, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic and the mechanic stated that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518074April 20, 2023
UNKNOWN OR OTHER
The rear windows leak because of a faulty window seal. This is a widespread issue that some people don’t even notice until truck is out of warranty and dealers want $700-$1000 to fix. The issues causes water to enter the cab, mine had water going into seatbelt areas that could damage mechanisms inside and cause seatbelts to not operate properly in a crash. As well as cause mold and other issues inside the cab. The company knows of the issue and has made a bulletin for how to fix. This needs to be a recall as it is affecting most trucks. Customers should not have to pay for this fix. This is a factory defect in materials used. Whatever they used to seal the window, cracks and alloys water in. I don’t know how long this has been leaking but probably well before warranty ran out I just now noticed it because truck usually stayed dry. Only noticed because the headliner was wet and water was dripping from seatbelt area. I only have 26000 miles on a 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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