Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11536285August 3, 2023
STEERING
My power steering intermittently stops working while driving and turning. I did some research online and saw that this year make and model vehicle has an open recall for this exact problem although when I called GM recall they said my vehicle was not on the recall list. I would like to be added to the recall list so I don't get in an accident that could've been avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536362August 3, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536400August 3, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
When towing my travel trailer with the 2500HD, the electronic trailer brake randomly connects and disconnects while driving. This results in the unsafe operation of the trailer because the brakes aren't functional and puts others at risk if stopping was required during the outage. GM/Chevy has created Document #6379278 which admits that this is their issue but they don't seem to be providing a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536410August 3, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
A 2015 Chevrolet Silverado seemed to be running rougher after an oil change. When inspected by dealership, Litha Chevrolet located 200 East Cypress Ave in Redding CA, they identified lower end knocking and lifter ticking noise. Also identified was PO300 was randomly missing and PO324 Knock Sensor performance. The dealership recommended total engine replacement, after reviewing the report. The 2015 Silverado is currently out of commission. It is not roadway safe. The Silverado has been serviced regularly as recommended and has not been in any collisions in the past. The truck has had one owner previously, my father, who left me the truck when he perished. I relied on the truck for daily and extended transportation for myself and my children. I have maintained excellent care of the 2015 Silverado with regular maintenance and services. There is no explanation of this issue other than it was caused by faulty equipment from the manufacturer. If you can provide any information regarding how to fix this please contact me. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535965August 2, 2023
POWER TRAIN
The truck lunges sometimes, and will jerk shifting, also at variable speeds the truck will feel like it is "riding over rumble strips at a low speed" at variable speeds 30 MPH to 70 MPH. It makes for an unsafe feeling having the vehicle lunge unexpectedly, and the shuddering on the highway causes alarming panic, and reaction, and a feeling of delayed response from the accelerator. Yes, everyone says it is a known GM issue, but nothing will be done, unless I contact a lawyer. No No warnings, or lamps of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535827August 1, 2023
SERVICE BRAKES
Brake pedal became loose became inoperable and landed on accelerator
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535950August 1, 2023
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535770August 1, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the vehicle failed to exceed 43 MPH. Additionally, the check engine warning light was illuminated, with the "Service ESC", "Service ABS", "Service Traction Control" and "Service Brakes" messages displayed. The vehicle was taken to the local dealer who diagnosed that the brake master cylinder and electronic brake module were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535400July 31, 2023
POWER TRAIN
It’s been going on for some time and have taken it to the dealership for request but with no help. The transmission keeps shuttering bucking between gears this is sometimes violent but seems to be becoming more frequent. This is mostly between speeds of 50-60mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535429July 31, 2023
STEERING
While driving home from church the vehicle suddenly lost power steering when making a right hand turn. I had to go into the opposite lane to make the turn. Fortunately there were no other vehicles in the other lane and I was not far from home . There were no warning lights displayed during the incident. When restarted the truck the same day the power steering was working again. The the next day I started to drive out of my drive way and I finally got a message on my dash that said "Service power steering no assist soon". I called to have it service, but cannot get for 2 weeks. I called chevy customer service to inform them of the incident. They suggested having it serviced by a chevy dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535454July 31, 2023
STEERING
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535601July 31, 2023
UNKNOWN OR OTHER
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535602July 31, 2023
POWER TRAIN
The transmission began slipping and failed at 106,000 miles in spite of obtaining all recommended services throughout the life of the vehicle. It failed completely while driving, which was a major safety issue. It now needs a new transmission. After searching online, I see that numerous owners have reported issues with the 2015 Chevy Silverado transmission. There were no warning lights. It began to make a noise and a shaking and failed about one week later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535340July 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer Brake controller DIC shows "check trailer wiring" and Brakes are not functioning. Intermittent issue but mostly no brakes. Lights all work fine. New RV bought in [XXX] testing brakes and DIC indicated issue. Stokes Chevy dealer replaced Brake controller and for 1st 1 1/2 hours on [XXX] no issue. Pulled over for lunch and when restarted truck the issue came back. no brakes or at best intermittent for 700 miles. numerous times pulled over and reconnected 7 pin. using GM recommended 7 pin on RV. Brakes and wires tested by RV dealer. Ford was used to haul trailer initially to RV park and no issues. Took truck to dealer once home ( Cavender GMC) they cannot find issue. Also the check parking brake icon comes on. Heard there is bulletin w/ issue involving solar chargers and batteries on RV being possible issue. RV is 2023 Grand Design 373FB-R. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535383July 30, 2023
ELECTRICAL SYSTEM
Instrument panel stopped working. Speedometer, fuel gauge and ammeter not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535265July 29, 2023
SERVICE BRAKES, WHEELS, ELECTRICAL SYSTEM
Numerous times since first taking possession of new vehicle trucks electronic emergency braking system has activated while driving all on its own without warning. several times while on slower side roads and several times while at Interstate speeds, twice coming very close to a head on collision and once coming close to being rear ended while towing a car on a trailer by a semitrailer. The last time there was a message on the drivers information center that stated "service parking brake" The truck has been out of service use to several dealers to diagnose the problem to no avail. I've explained to the dealers its like having a blown tire, you can't predict when it will happen. Its a very dangerous situation. Second the goodyear wrangler tires tend to slide on curves in wet weather. This happens whenever the road is wet and you are on a curve. Both these defects have been reported to the manufacturer as well as servicing dealers. Very dangerous truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535009July 28, 2023
ENGINE
Engine failure at 86370 miles while driving down the highway. Towed to Sullivan Tire, mechanic found 2 bad cylinders and the lifters had destroyed the cam, requiring a total engine replacement. This mechanical failure of the engine was sudden and unexpected, placing myself, my children, and other drivers at risk of injury on a very busy highway (MA-24). Discussing this with the mechanic (Sullivan Tire), this malfunction has been confirmed by a GMC certified dealer and service shop (McLaughlin Chevrolet) that there are several other Chevrolet/GMC vehicles that GMC technicians and third-party technicians that are reporting have had the same mechanical failure in the engine. I am unaware if this has been inspected by the manufacturer. It has only been inspected by third-party technicians at Sullivan Tire in Bridgewater, MA. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535020July 28, 2023
POWER TRAIN
Transmission failure at ~90700 miles. Transmission failed while driving home from work on US-95 on 26 July 2023, placing myself and other drivers at risk of accident and injury due to vehicle unable to shift gears at higher speeds. This problem was confirmed by Sullivan Tire mechanics, who also spoke with mechanics at McLaughlin Chevrolet, who have stated that they have received vehicles for repair and replacement for the same mechanical failure. I am currently waiting on insurance to inspect this issue. The malfunction indicator light (MIL) did come on the information center at the same time the problem appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535022July 28, 2023
UNKNOWN OR OTHER
The way this truck is designed is there is a 2 inch x 2 inch square metal framing piece that runs along the entire length of the truck. The opening to the pipe is NOT blocked off. The opening points up at the gap that exists between the tailgate and the bed of the truck when the tailgate is open. I had my keys on the tailgate and they slipped and fell - anywhere else they would have fell straight to the ground, but they happened to fall into this framing piece that does not have a cap or anything at all. AAA says this is the third one they've seen in my area this month. My safety concerns are twofold: 1. The keys are moving the entire length of that framing piece that extends the entire length of the truck. I am concerned that if they are close to the cab/front of the truck, my vehicle could be unlocked and potentially stolen until the keys are able to be retrieved. 2. If my keys (which are bulky) can fall in there, there is a significant concern that other debris like leaves, sticks, or anything in the bed off the truck can fall into that same space, as well as moisture/water. I am concerned that this will increase the likelyhood of rust occuring in the framing of the vehicle. I have reported my concerns to GM/Chevrolet and they are stating it is not their concern. They aren't even reviewing the videos that I took of the issue. The dealer has confirmed the location of the keys is in the framework of the truck. They are not addressing my concerns that this could cause early rust in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535025July 28, 2023
TIRES:SIDEWALL
Bridgestones Alezna A/S 02 275 / 60 R 20 I was driving on the highway 17 on the far left lane when the tire suddenly blew out and we had to pull over, the entire sidewall of the was blown out we had a spare and a Jack so we were able to change the tire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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