Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11564472January 9, 2024
POWER TRAIN, SEATS
Powertrain failed and vehicle would no longer move. Engine would rev up, but truck would not move in any direction, almost like the transmission had gone into neutral. Powered the vehicle off, then back on, and it violently jerked, but was enough for me to get to the shoulder. Afterwards, got the vehicle checked out with a scanner, there were no check engine codes coming up, nor were there any lights on the dash. When they checked the transmission oil, there was a lot of metal flakes, which will require a transmission change. Eletric seats also do not allow any movement, making it very difficult when others try to drive the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564482January 9, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 1997 Chevrolet Silverado 1500. The contact stated while driving at 55 MPH, the corner of the front seat fell through the floor structure. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was stated that the subframe needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the original frame to repair was unavailable. The manufacturer was contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564495January 9, 2024
UNKNOWN OR OTHER
I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564501January 9, 2024
STRUCTURE
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the passenger’s side door opened unintendedly. The vehicle was modified for accessibility and the contact stated that the platform with her son was out of the vehicle. The contact believed that the failure was due to the conversion of the vehicle. There was no warning light illuminated. The dealer was contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564389January 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564099January 8, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Truck lost power and shut down without warning while driving in traffic. Happened twice on the way home from church with my family. First time truck shut off as we were turning across a busy intersection. Coasted off on to shoulder of highway. After several attempts truck restarted. It shut off again before reaching home. Has to call a tow truck. Has truck towed to local Chev dealer on New Years Eve. Dealer kept truck three days. Could not find problem. I picked up truck, drove home, truck shut off just before I reached my house. Coasted into driveway. Called dealer. Said bring it back. Waited two hours. Truck started so I drove back to dealership, approximately 15 miles. Truck shut off again without warning on highway in front of dealership. I sounded horn and flashed lights as I coasted across oncoming traffic into dealership parking lot. This was on Wednesday Jan 3rd. Friday afternoon dealer called and said that hey have not been able to isolate problem. Said they know they are losing communication between modules but don’t know where. The “fix” they claim is to take the cab off the truck and replace entire wiring harness! Cost is $6300. Truck has 48,000 miles on it. All highway and road miles. Can’t afford $6300 to repair a 2.5 year old truck. I am fortunate that neither me or my family were involved in a crash due to truck shutting off unexpectedly. This is a very dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564173January 8, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission "shifter" has a Parking switch on top of the shifter. Pushing the shifter full forward results in the transmission being in REVERSE. Vehicles have had full forward result in PARK for as long as the automatic transmission has been around, creating a dangerous conflict between muscle memory and function. There have been two close-calls where my mind has considered it to be in PARK and when letting off the brake, the truck began moving in reverse. Luckily, I would have only hit a parked car but if there was a person behind me? Things could turn bad, quickly. Demonstration: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563911January 6, 2024
SERVICE BRAKES, AIR BAGS, UNKNOWN OR OTHER
Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11563928January 6, 2024
ELECTRICAL SYSTEM
The power sliding rear window circuit heated up so much that it produced smoke and shattered the rear window.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563716January 5, 2024
ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact stated that the remote became inoperable. The vehicle was taken to the local dealer, and the contact was informed that the repair was not covered under a warranty or service bulletin. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the motor on the active grill shutter was defective. The contact communicated with a GM engineer regarding the Technical Service Bulletin: PIE0500. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563804January 5, 2024
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
The vehicle is now at 158,109 Mi as of January 5th 2024 at approximately 148,000 to 152,000 Mi I noticed the transmission and or the rear differential starting to slip have play and making various noises and sounds along with a jerking feeling where you would hit the gas and you could see the tachometer wind up a little bit and then when it seems the gears would catch or however it works it would jerk you forward with a bang feeling like somebody hit you from behind but there's no one back there a few times I would hit the gas to leave from a stop and merge into traffic and the vehicle would not move at all until 2 or 3 seconds had passed for the engine and transmission to finally catch up with each other or something I've noticed many recalls and problems on these Transmissions as well as the same issues on a previous Chevy Silverado 2014 I had prior to this one I'm very concerned that at some point I'm going to try and enter a traffic situation and not be able to have forward motion taking a chance on being part of a collision due to the vehicle not moving forward as required when you hit the gas pedal. I've noticed signs of fluid around my rear differential cover I continuously check the fluid in the transmission it is always fine I would like to have it checked out as the engine is an excellent motor with no obvious problems I take care of it changing the oil and Performing maintenance regularly as expected and required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563849January 5, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563860January 5, 2024
POWER TRAIN
While driving down the road at 40mph the crimp connection for the transmission cooling line came apart and spilled all my transmission fluid out the power hose and left me stranded in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563459January 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that there was an abnormal gasoline odor outside the vehicle. The contact stated that when the vehicle was started, the odor of gasoline was much stronger in the cabin of the vehicle. The contact looked underneath the vehicle and observed that fuel was leaking excessively from the top of the fuel tank. The vehicle was towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: SB 10057680-1621 High-Pressure Fuel Pump Leak (Fuel System, Gasoline). The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563627January 4, 2024
UNKNOWN OR OTHER
While I was driving down the interstate the audio went to maximum volume. This caused me to panic while driving 70 mph down a very busy interstate because the music was blasting very loudly. I was quickly trying to turn it down and would not work. The power and mute would not work. I had to grab my phone and switch over to Apple Music play a song and then pause it and just keep it paused the entire drive. This happened about 5-6 times in the past year. This is a very serious safety problem. It could easily cause a wreck from panic or dangerous to a newborn baby in the vehicle with speakers blaring as loud as it can possibly go. I have taken it to a dealership twice over it and was just told it’s an update. This is not something you should have to worry about for the life of a new vehicle or take in for an update every time this happens. Luckily nothing happened to me but could have ended very badly or for someone who gets startled easily and possibly damage your hearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563215January 3, 2024
STRUCTURE:BODY
My tailgate has opened without activation 3 times while on roadways sending cargo to the road. This fortunately has not causes an accident (that I know of) but the potential obviously does exist as a vehicle may need to make an emergency lane change to avoid hitting a toolbox, crate, or other cargo that I may be carrying as I use my truck to work with. 2 of three times I was made aware and returned to clear the roadway further endangering myself. I have current cleared my pickup bed of all cargo as I no longer trust the tailgate from spewing cargo to the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563302January 3, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562949January 2, 2024
STRUCTURE:BODY, SUSPENSION
This vehicle has a frame that is rusted far beyond what you would normally expect. The same problem is listed in other complaints here and elsewhere online. The passenger side running board fell off because the frame it was attached to was so badly rusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562967January 2, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
As I am driving I am routinely warned about the trailer brake system with or without a trailer hooked up. It is distracting and could cause potential danger while driving. It has been going on for some time and progressively getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562888January 1, 2024
ELECTRICAL SYSTEM, WHEELS
The Keyless Entry Receiver(GM) Radio Module in my 2007 Chevy Silverado is retaining moisture. It caused my Tire Pressure Monitoring System to fail eventually causing a blow out on the highway. I believe moisture from the third headlight above rear window is allowing moisture to drip into the Keyless Entry Receiver. There are many accounts of this failing, I’m not sure why this has not been recalled. I nearly died.
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0

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