Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11631539December 19, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631639December 19, 2024
STRUCTURE
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at approximately 60 MPH, the front driver's side and passenger's side wheels shuddered when the vehicle drove over a pothole or an object in the roadway. No warning light was illuminated. The contact researched and was made aware of Technical Service Bulletin Number: PIT6154A; however, the vehicle was not included. The vehicle was taken back to the residence. A dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631688December 19, 2024
ENGINE, UNKNOWN OR OTHER
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631387December 18, 2024
ENGINE
blown valve body , i bought the truck less than 6 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630940December 16, 2024
POWER TRAIN
Vehicle would not go in reverse or shift out of First gear Diagnosed as needing a transmission valve body replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630333December 12, 2024
POWER TRAIN
Only 6k miles. Couldn’t go in reverse or get out of 1st gear. Brought to dealer, they said it needs a new valve body gor the transmission and there are so many trucks with this issue the part is on b/o for 2 weeks-3 months! In the meantime I have not truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630464December 12, 2024
FUEL/PROPULSION SYSTEM
Vehicle cut off while driving down the highway and wouldn’t restart. Had to be towed to dealer with a faulty fuel pump control module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628938December 4, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628941December 4, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628394December 2, 2024
POWER TRAIN
Vehicle and many like it with the 10 Speed transmission are having failing valve bodys which de-rates the vehicle to stay in 5th gear by GM coding and limits speed to 50 MPH. this part has a significant lead time while GM is rolling new trucks off the line with the part needed to rectify the issue of all the already purchased trucks and SUV's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627360November 25, 2024
POWER TRAIN, LANE DEPARTURE: ASSIST
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627363November 25, 2024
POWER TRAIN
Valve Body on transmission failed at 9000 miles resulting in extreme reduced acceleration and it being unsafe to drive. No warning lights appeared until after the part failed. Failed valve body has been confirmed by the certified dealership service center. Replacement valve bodies are unavailable from the manufacturer GM. GM has not issued any formal recall for this part and searching online forums, this is a very common part failure for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627123November 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627130November 24, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626765November 22, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using adaptive cruise control, the system can detect a vehicle and immediately apply the brakes or slow down. In some cases, it may detect a vehicle (the vehicle icon appears) and trigger an immediate red collision light flash, followed by automatic braking. However, during these events, there were no cars ahead of the vehicle. There was no obstruction of sensors or cameras, and the incidents occurred in various weather conditions, including rain, snow, and clear days, both during the day and night. If the road is slick or slippery, this could potentially lead to a loss of control. Additionally, if another vehicle is following closely behind, it could result in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625911November 18, 2024
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and then jolted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to a dealer, who was unable to duplicate the failure; however, the contact was informed that the power train control module was reset. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625529November 15, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624909November 13, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning light just came on and has been on for five days. Nothing happened, no wreck, no bumping into anything. I have researched and found others that have had the same problem. I tried removing the F11 fuse and leaving it out for 15 minutes as well as replacing it. I’ve insured that the windshield is clean and cameras are not blocked. I’ve used the settings in the main screen to turn the option on and off and it still stays on. I’ve checked for updates but didn’t find any. I called the dealership and they couldn’t help and said bring the truck in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624803November 12, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
After replacement of the trailer brake controller for the well known issue of the new OEM trailer brake controller disconnecting from the trailer brakes, the issue still persists. The trailer brake controller should remain connected to the trailer brakes at all times instead of disconnecting under its own control and programming. It is a major safety issue to be trailering a 21,000lb trailer with 6 functional disk brakes and have the controller decide to disconnect at seemingly random times to include descending a mountain pass at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623615November 5, 2024
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Rear view camera doesn’t display an image in reverse at night. Many reported issues online with Chevrolet and GMC vehicles, model years 2024 and 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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