Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11627713November 27, 2024
BACK OVER PREVENTION
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627721November 27, 2024
POWER TRAIN
transmission shudder and shakes at high speed and low speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627812November 27, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Electrical components are failing in the tailgate lock/unlock mechanism. The tailgate goes up and down on its own while in park. It will also go up and down on its own after the truck is off and unattended This started happening about a week ago. It is available for inspection upon request and has not been inspected by any agency yet. The tailgate could damage itself or other property randomly. It could also impact someone standing near it causing injury. There is a service appointment scheduled 3 days from now. There were no symptoms or warnings of a problem. The Chevy App actually says that all systems are ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627457November 26, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627596November 26, 2024
POWER TRAIN
When I bought the truck it only had 82 miles on it. After owning it for about a month it was shifting very hard at times. So hard it felt like I was being hit from behind. I complained to the dealership and they told me "that's normal for those". I learned how to drive it to avoid the problem. At 52000 miles I had the dealership do the routine transmission service that is due @ 45,000. The truck was fine when I took it in. When I got it back it was shifting extremely hard and erratically. It would downshift and accelerate by itself. On wet roads it would fishtail and I would almost lose control. It did this in traffic and I almost slid into oncoming traffic. While pulling away from a stop sign, the transmission slipped so bad the engine revved to 5000 rpm before catching. Then the check engine light came on. I took the truck to the dealership the next morning and they checked it out. They said it needs a new transmission. They also said it was my fault for going past the recommended service interval by 14%. Now they say a new transmission is going to cost $12,582.78. GM has agreed to pay half of that but they have known about these transmissions for years and they kept selling them anyway. My truck was not showing any unusual signs that the transmission was failing until I got it back from the dealership after they serviced it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627231November 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627254November 25, 2024
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with a stuck torque converter. The contact stated that DTC code: P0741 was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627360November 25, 2024
POWER TRAIN, LANE DEPARTURE: ASSIST
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627363November 25, 2024
POWER TRAIN
Valve Body on transmission failed at 9000 miles resulting in extreme reduced acceleration and it being unsafe to drive. No warning lights appeared until after the part failed. Failed valve body has been confirmed by the certified dealership service center. Replacement valve bodies are unavailable from the manufacturer GM. GM has not issued any formal recall for this part and searching online forums, this is a very common part failure for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627099November 24, 2024
ENGINE
Only 2 years old and engine blown up. Chevy mechanic said that the cylinder walls could be scared. He said that could be where the metal shavings are coming from
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627123November 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627130November 24, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627138November 24, 2024
STEERING
While driving the vehicle the truck will lose all power steering. It sometimes works and sometimes doesnt work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626765November 22, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using adaptive cruise control, the system can detect a vehicle and immediately apply the brakes or slow down. In some cases, it may detect a vehicle (the vehicle icon appears) and trigger an immediate red collision light flash, followed by automatic braking. However, during these events, there were no cars ahead of the vehicle. There was no obstruction of sensors or cameras, and the incidents occurred in various weather conditions, including rain, snow, and clear days, both during the day and night. If the road is slick or slippery, this could potentially lead to a loss of control. Additionally, if another vehicle is following closely behind, it could result in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626799November 22, 2024
ENGINE, POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626809November 22, 2024
POWER TRAIN
Driving down road transmission felt like it locked the wheels and stopped the vehicle briefly. Vehicle went into limp mode. Almost got rear ended. Going 55 mph to immediate stop. Have been having transmission shifting hard with truck since purchase. When accelerating @low speeds and it vibrates. Every time it has been brought up to service department they say it was normal. Brought vehicle in 3 months prior to this incident for harsh shifting and vibration and dealership stated it was due to deteriorating fluid. They serviced transmission and filter. Once incident happened again took vehicle to dealership they ended up keeping vehicle for 58 days waiting on parts to replace the valve body and speed sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626820November 22, 2024
POWER TRAIN
The rear brakes lock up when slowing down. mechanic said its the transmission and that he had seen alot of this in this make and model of truck. The only fix is to clean but that is a temporary fix. The transmission we have is not made anymore. There is a recall in the 2020 model of my truck but doesnt include my 2019 even though it is the 2020 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626860November 22, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to shudder and vibrate abnormally while changing gear. Additionally, after shifting to the drive(D), the vehicle occasionally lunged forward. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626616November 21, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I heard a sharp click like metal on metal, then I lost all power from the engine. I was on the highway close to rush hour and I was trying to move to the right side of the road and get off on the shoulder, the engine would start long enough to get off the road and then that was it. The engine was dead. I called for a flatbed tow truck through my insurance. I had no idea as to what had happened. However, I have read many reports of engine failure concerning the 5.3 v8 engine which I have. The Chevrolet Silverado 1/2 ton pickup was towed on a flatbed truck to Chevrolet, They found that the engine had dropped a valve in the #7 cylinder and some rocker arms, etc also had broken. The final billing was $7092.89 I was in traffic going around 60mph when the engine died and put me in an emergency situation. This could have caused a wreck. Several warning lights came on because of a dead engine. I do not believe any rep. has inspected the parts as this has become a common serious problem, it is all over the internet however I have not seen a Recall at this time. I sincerely believe GM should be responsible for this as it has been happening for years and years. Thank you for listening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626636November 21, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on several occasions while the vehicle was parked, the tailgate opened and closed inadvertently. The contact stated that while the tailgate button located on the tailgate was depressed, the tailgate failed to respond as intended. The contact stated that the tailgate operated normally when the button inside the cabin of the vehicle or on the remote was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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