Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11649836March 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Intermittent lose of trailer brakes. Dealerships are unable to duplicate issue, will not replace under factory warranty. Chevy has not issued a recall for this specific vin. But other 2024 Chevy 2500 have had recalls for it. Would like a recall for my vin die to this being an issue if an accident occurs. Traveling with multiple 10K pound trailers and no brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649557March 20, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
intermittent lose of trailer brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649623March 20, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Intermittent lose of trailer brakes. Dealer failed to diagnose and fix issues. Stayed if they can not replicate it, they will not warranty it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649628March 20, 2025
ELECTRICAL SYSTEM
The rear door sensors do not function, doors are always indicated as being closed, even if they are open. The car gives no warning if door open and vehicle put into drive. Also with walk away lock the vehicle can lock while rear door is in the open state resulting in accidentally locking a occupant in the vehicle. The walk away locked engaged while I was at the rear of the vehicle unloading my dog from the back seats. Others have reported the issue in this forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649282March 19, 2025
ENGINE
The contact owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed that the cam lifters and three cylinders had collapsed, and the engine needed to be repaired. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648991March 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake control module in vehicle will have intermittent loss of trailer brakes. Dealership stated they will not fix the issue if they are unable to replicate it. Even with video or picture evidence. Dealership has been uncooperative during the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648624March 17, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Vehicle’s braking system for the trailer constantly disconnects while driving. The trailer will then lose all braking capabilities. Multiple service trailer brake system, check trailer wiring harness, trailer brake connected messages. Issues started shortly after purchasing the truck new at only 55 miles on the odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648595March 16, 2025
ENGINE
My name is [XXX] and I currently own a 2024 Chevy Silverado 1500 ZR2 Truck with a 6.2 lt motor. On [XXX], my truck failed me at which point it had to be towed by road side assistance to Sun Chevy in Chittenango NY. While at the dealer I was advised that my Truck engine 6.2 is bad that the crank shaft bearing failed and further piston rods failed and it would need to be replaced. Two days following I received a call and was advised by the dealer (Sun Chevy) that GM advised the dealer to rebuild the engine. Once that was completed 10 days later the dealer contacted me and stated that the motor does not sound right and there were further problems. I was also advised by the dealer that this is a known problem with 6.2 motors and GM is aware of it. On (3-14-2025) I was told by Sun Chevy that the 6.2 motors are on backorder and I would have to wait approx 6 to 9 months. This truck is not even 1 year old and this is not acceptable in any way. I am paying on a truck that is not operable. I have always been a faithful Chevy owner however I cannot wait this long after buying a New Truck. I called GM to discuss options moving forward and them replacing my Truck. I can be contacted at [XXX], or [XXX]. According to GM This issue has been assigned a case number and that as far as it has gone. My famiky vacation now has to be cancelled as we were going to be traveling in the Truck and the Dealer stated that the loaner vehicle cannot leave the state. This is a complete mess. Any assistance would be appreciated. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648372March 14, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the gear shift independently shifted into neutral, and the vehicle lost motive power. No warning light was illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle; however, the vehicle failed to respond as needed. An undisclosed dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the engine was not available for replacement. The approximate failure mileage was 10,518.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648398March 14, 2025
POWER TRAIN
Purchased a new 2024 Chevy 2500HD (Custom, 6.6L gas) on 12/14/2024. After doing some research on maintenance items for this vehicle, I observed the following: Rear axle - Little over a quart low Front axle - a little over .5inches low It was determined these fluids were not filled to the proper level from the manufacture. The dealership and extended warranty company (provide by the dealer) refused to warranty these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648156March 13, 2025
ENGINE
Jan 1 issues of knocking and loss of power occurred at 2100 miles; took the the dealership and it was determined that there was a collapsed lifter and 4 of the 8 were replaced. Mar 11 truck experienced loss of power and an a message to "press start again" was able to pull over and turn truck off and it would not start again; this occurred at 5,276 miles. Towed to dealership and it was determined that engine was seized and that it would require a complete engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647300March 10, 2025
ENGINE
I was driving on [XXX] leaving from Onawa, IA. Up to this point I had not issue or notifications about my vehicle. While driving North bout and having the adaptive cruise control set at 80 MPH, I was in the left lane passing 3 semis in the right lane. After passing the first one, the first semi merged to the left lane following. I was approximately 1/2 passed the next semi when all the sudden my cruise started to slow down. It went from 80 to 78 back to 80, then 80 back to 77 to 80. Suddenly and with no warning the engine completely shut down and I went from 80 - 0 is approx. 100 feet. The semi behind me sounded their horn loudly as they almost hit my rear end before merging over. I had no time to go over to the right shoulder and had to go to the left where the vehicle would not move. I could not move the vehicle off the shoulder as it would not shift to natural. Law enforcement was notified as the safety of the vehicle on the left side of the interstate caused safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647323March 10, 2025
ENGINE
Dear National Highway Traffic Safety Administration, I am writing to formally report a serious safety issue with my 2024 GMC Sierra 1500 equipped with the 6.2-liter engine. At the time of the incident, my truck had only 17,000 miles on it and had received the two necessary oil changes as recommended. On Thursday, [XXX] while driving northbound on [XXX] in Houston, Texas, my truck unexpectedly lost power while in motion. Fortunately, I was in one of the right lanes and was able to push it to the side, but not before nearly being struck by another vehicle. Several cars had to swerve to avoid my disabled truck, and I truly believe that I could have been seriously injured or worse due to this mechanical failure. After having my truck towed to the dealership, I was informed that the engine had completely locked up and needed a full replacement. However, despite my immediate action to get the issue resolved, I have now been without a vehicle since [XXX], and as of today, March 10, 2025, there is still no replacement engine available. I have been told that the 6.2-liter engines are on backorder for 5 to 6 months because this issue is happening to so many vehicles. This raises serious concerns: If so many of these engines are failing, why has there been no recall issued? How is it acceptable for GMC to sell vehicles with a known defect that can lead to life-threatening situations on the road? Why am I still paying a $1,300 monthly car note for a vehicle I have not been able to drive in over three months? This is not just a case of vehicle reliability; this is a severe safety hazard. My truck failed suddenly in moving traffic, and based on the widespread engine failures, it appears that this could happen to many other drivers as well, potentially leading to catastrophic accidents. I urge the NHTSA to investigate these engine failures immediately and take appropriate action, including issuing a recall if warranted. I would appreciate an update on INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647418March 10, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed and then stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact stated that the check engine, 4WD system, and transmission warning lights were illuminated. The contact had the vehicle towed back to the same dealer who diagnosed the vehicle and determined that the transmission valve body needed to be replaced. The dealer informed the contact that the part needed for the repair was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 11,082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647463March 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while operating the vehicle, no audible sound was coming from the infotainment center. During the failure, the audible turn signal was inoperable and the warning messages from the infotainment center could not be heard. The contact stated that the OnStar Service would not connect and was inoperable. The vehicle was taken back the dealer to be reprogrammed several times, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647277March 9, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Vehicle has left me stranded multiple times, once over 2000 miles from home at only 26k miles on the vehicle with catastrophic engine emissions and electrical failures. Costing me thousands in lodging and months of my time. My vehicle has stalled multiple times on interstates and busy roads with no shoulders putting me and other drivers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647061March 7, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission shuddered and the vehicle hesitated. Additionally, the contact stated that the transmission vibrated, and the vehicle jerked forward. The contact stated that while parking in a parking lot, the vehicle jerked forward and crashed into an accessible parking sign, causing a dent in the front bumper. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646590March 5, 2025
POWER TRAIN
Truck would downshift hard coming of exit or slowing down. This would sometimes lunge you forward into the seatbelt causing it to catch. The transmission would also shift hard moving up to interstate speed between 50-60mph. The dealership has determined that the valve body has failed in the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646231March 4, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My truck has a 6.2 liter engine the engine lost power. I have had the adaptive cruise shut down and start back up with no blockage that would cause it, I have had issues with the radio/GPS around seven or eight times the GPS almost sent me the wrong way on a one way street. the truck is still in the shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645960March 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with the same issue. Check engine light came on shortly before and then went off again. Contact was made with dealer as well as GMC directly regarding the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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