Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#745552May 20, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE STEERING WHEEL POSITION SENSOR (SWP, MOUNTED ON THE STEERING COLUMN ABOVE THE BRAKE PEDAL) SENDS AN INPUT TO THE POWER STEERING CONTROL MODULE (PSCM) WHICH IN TURN THEN CONTROLS POWER STEERING PUMP FLUID FLOW BASED ON VEHICLE SPEED AND STEERING WHEEL POSITION. THIS ELECTRICAL STEERING CONTROL SYSTEM IS CAUSING A VERY SERIOUS INTERMITTANT STEERING PROBLEM ONLY DURING A RIGHT HAND TURN. THIS HAS TWICE ALMOST CAUSED AN ACCIDENT AS THE NATURAL REACTION TO THIS FAILURE (WHICH MANIFESTS ITSELF AS A LOSS OF STEERING CONTROL) IS TO JERK THE STEERING WHEEL FURTHER TO THE RIGHT TO REGAIN STEERING CONTROL. IN BOTH NEAR ACCIDENT SITUATIONS THERE WAS A CAR ON MY RIGHT SIDE WHICH I CAME CLOSE TO HITTING. THE PROBLEM IS WORSE THE FASTER YOU GO AND AT LOW SPEED NOT MUCH OF A CONCERN BUT AT HIGHWAY SPEED IT IS SERIOUS. THIS MALFUNCTION OCCURS AT ALL SPEEDS. DEALER, WHICH HAS BEEN COURTEOUS AND HELPFULL, TELLS ME THEY HAVE HAD TWO TRUCKS IN THE LAST TWO WEEKS IN FOR THE SAME TROUBLE (SWP SENSOR) AND A CO-WORKER ALSO HAS THE SAME TROUBLE, SO THIS IS A COMMON FAILURE AFFECTING OTHER GM VEHICLES INCLUDING SUBURBAN, TAHOE, YUKON AND SIERRA. I HAVE NOT HAD IT REPAIRED AT THIS TIME BUT PLAN TO REPLACE THE SWP SENSOR MYSELF QUITE SOON AS THE DEALER SAYS MY WARRANTY EXPIRED AT 36,000 MILES. ESTIMATED DEALER REPAIR COST IS 160.00. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND IS THE FIRST TIME IN SOME 30 YEARS OF DRIVING I HAVE ENCOUNTERED A MALFUNCTION OF THIS TYPE, WHEN IT HAPPENS AT FREEWAY SPEED IT GETS YOUR ATTENTION VERY FAST! AND HAS THE POTENTIAL TO CAUSE ROLL OVER AS WELL SHOULD THE DRIVER JERK ON THE WHEEL TO HARD TO CORRECT IT. I FEEL CHEVROLET IS AWARE OF THIS TROUBLE AND SHOULD DO SOMETHING TO FIX THIS REGARDLESS OF WARRANTY COVERAGE AS LAW SUITES AS A RESULT OF AN ACCIDENT/S WILL COST THEM MUCH MUCH MORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745532May 19, 2001
SERVICE BRAKES, AIR:ANTILOCK
THE FAILURE OF THE ABS ECU AND PUMP ARE DUE TO THE LOCATION OF THE UNIT WHICH IS LOCATED UNDER THE VEHICLE BELOW THE DRIVERS SEAT. THE ABS UNIT IS IN THE DIRECT SPASH PATH OF THE FRONT LEFT TIRE. I DONT THINK THE ENGINEERS THAT DESIGNED THIS UNIT TOOK INTO CONSIDERATION THAT THE ABS ECU AND PUMP GET A PRESURE WASH EVERTIME IT RAINS. WHEN THE UNIT FAILED I WENT TO THE DEALER IN NORMAN, OK (MARK HEITZ) AND TALKED TO THE SERVICE MANAGER ABOUT IT. HE TOLD ME THAT THEY REPLACE THESE UNITS QUITE OFTEN BECAUSE THEY GET WATER IN THEM AND SHORT OUT. NOT BEING FAMILIAR WITH THE UNIT I ASKED MORE QUESTION. THE ECU IS SEALED TO THE PUMP AND WHEN WATER ENTERS THROUGH THE SEAL IT SHORTS OUT THE ECU AND STARTS RUSTING OUT THE PUMP. THE RUST IN THE PUMP CONCERNS ME BECAUSE IT CAN POTENTIALY CONTAMINATE THE BRAKE FLUID AND CAUSE BRAKE FAILURE. TOM-THE SERVICE MANAGER AT MARK HEITZ EXACT WORDS "THE PUMP HAD WATER IN IT AND IT WAS FULL OF RUST" MARK HEITZ PHONE NUMBER IS 405-321-7021. THE OTHER FAILURE IS THE PARKING BREAK. I DONT THINK IT EVER WORKED THE DAY IT CAME OFF THE DEALER LOT. THE FIRST TIME I TRIED TOUSED THE PARKING BRAKE WAS AT BEAVER LAKE IN ARKANSAS ON A CAMPING TRIP. THIS WAS LAST SUMMER -SUMMER OF 2000-. I PARKED ON A STEEP HILL AND APPLIED THE PARKING BREAK . THE PEDAL WENT TO THE FLOOR RATER EASILY AND I THOUGHT NOTHING OF IT, THAT WAS UNITLL I GOT IN THE TRUCK AND TRIED TO PUT IT IN DRIVE, I HAD A HARD TIME GETTING IT OUT OF PARK. THE NUT ON THE TENSIONER SHAFT TO THE PARKING BRAKE SYSTEM UNDER THE TRUCK IS COMPLETELY TIGHTENED. THE CABLE BRANCES OFF TO EACH REAR CALIPER AND IS EACH ATTACHED TO A LEVER ON THE CALIPERS. I'VE OBSERVED THE LEVERS MOVE AND STILL NO PARKING BRAKE. THE LEVERS LOOK TO BE FULLY ENGAGED, THAT IS THE LEVERS ARE PULLED AS FAR FORWARD AS POSSIBLE BY THE CABLES. IT'S A GREAT FEELING TO KNOW THAT YOU'VE PAID THIRTY GRAND FOR A VEHICLE WITH PROBLEMS. IF YOU HAVE ANY QUESTION I CAN BE REACHED AT ANY TIME ON MY MOBILE 405.205.6621-THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888649May 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A POPPING SOUND WAS COMING FROM FUEL TANK. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND HAD VARIOUS REPAIRS DONE, BUT PROBLEM STILL OCCURRED. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888496May 17, 2001
SUSPENSION:FRONT
WHILE TRAVELING AT APPROXIMATLEY 55 MPH ON A 2 LANE HIGHWAY, THERE WAS A VERY LOUD POPPING NOISE RESULTING IN COMPLETE LOSS OF STEERING CONTROL. CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP WHILE VEHICLE DRIFTED TO THE RIGHT, NOT TO LEFT INTO ONCOMING TRAFFIC. DEALERSHIP WAS EXAMINING VEHICLE, AND HAS YET TO MAKE A DETERMINATION AS TO CAUSE OF THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888507May 17, 2001
ELECTRICAL SYSTEM:HORN
EXPERIENCING HORN PROBLEM, UNABLE TO ACTIVATE HORN WHEN NEEDED DUE TO HARD COVER PAD. DEALER NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888519May 17, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHILE TRAVELING AT 5 MPH POWER STEERING AND POWER BRAKES WENT OUT AT SAME TIME. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT THERE WAS A BROKEN SHAFT IN POWER STEERING PUMP THAT CAUSED A LOSS OF THESE TWO POWER ASSISTED SYSTEMS. *AK CONUSMER STATES HE WAS ADVISED BY DEALERSHIP THAT THIS IS A COMMON PROBLEM WITH THESE TYPES OF VEHICLE'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888547May 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS AND PADS NEEDED REPLACEMENT AT 18,000 MILES. DEALER / MANUFACTURER NOTIFIED, BUT REPAIRS WAS DONE AT AN INDEPENDENT REPAIR SHOP. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888553May 17, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 72MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER, AND SAW THAT DRIVER'S SIDE LEFT FRONT TREAD SEPARATED. GENERAL TIRES, P235/7016 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888385May 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING 45MPH ON HIGHWAY AND WITHOUT PRIOR NOISE VEHICLE WOULD LOCK UP. ALSO, THERE WAS A GRINDING NOISE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888392May 16, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHEN MAKING A LEFT TURN STEERING WHEEL SLIPS. DEALER HAS INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888399May 16, 2001
AIR BAGS:FRONTAL, AIR BAGS
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH GUARDRAIL AND SEVERAL OF ITS SUPPORT POLES AT 80 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. *AK CONSUMER STATES IMPACT WAS 85 MPH AND ACCELERATING, CONSUMER HIT A GUARDRAIL AND EIGHT OF ITS SUPPORT POSTS, FINALLY STOPPING WHEN CONSUMER IMPACTED AN OVER PASS SUPPORT.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#888417May 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAD BOUGHT VEHICLE BRAND NEW. COULD BE DRIVING AND TRANSMISSION WOULD BE JUMPING OUT OF GEAR. HAD TO BE TAKEN BACK TO DEALER FOR TRANSMISSION PROBLEM.*AK IT WAS DETERMINED THAT THE VALVE BODY WAS DEFECTIVE AND WAS REPAIRED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888440May 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WARPED AT 38000 MILES. HAD THEM TURNED AND REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888444May 16, 2001
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXCESSIVE WEAR OF ALL TIRES, WEARING INSIDE ON ONE SIDE, AND OUTSIDE ON OTHER SIDE. VEHICLE HAS BEEN TO DEALER ON 7 OCCASIONS, AND UNABLE TO CORRECT PROBLEM. *AK THE RIGHT FRONT BRAKES KEEP LOCKING UP BETWEEN 40-45 MPH THE VEHICLE BEGINS TO SHAKE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888249May 15, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP HAD TO BE REPLACED THREE TIMES BEGINNING IN 1998. DEALERSHIP INFORMED CONSUMER THAT REASON FOR THIS DEFECT WAS "BAD GAS IN SOUTHERN ARKANSAS." *AK THE DEALER'S CLAIM THAT BAD GAS CAUSED FUEL PUMP FAILURES WAS NOT TRUE, STATES THE CONSUMER. OTHER MAKE OF VEHICLE IN THE AREA DO NOT HAVE THIS PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888251May 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPYLING ABS BRAKES PEDAL GOES TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE. ABS SYSTEM IS INOPERABLE DUE TO A MODULE FAILURE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888282May 15, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS DO NOT OPERATE PROPERLY. WHEN CONSUMER ATTEMPTS TO TURN WINDSHIELD WIPERS ON NOTHING HAPPENS IN REGARD TO WINDSHIELD WIPERS. CONSUMER FEELS THIS IS A SAFETY DEFECT BECAUSE HE WOULD BE UNABLE TO SEE OUT OF VEHICLE IN THE EVENT OF A RAIN STORM.*AK THE ENTIRE MOTOR WIPER ASSEMBLY HAD TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888284May 15, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER ATTEMPTS TO START VEHICLE AND STARTER WILL CLICK THREE TIMES BEFORE ENGINE WILL TURN OVER. THERE HAS BEEN NO DETERMINATION AS TO REASON FOR THIS NOISE OCCURRING. *AK THIS IS A CUSTOM ORDERED VEHICLE, CONSUMER WAS TOLD THAT HIS VIIN NUMBER DID NOT APPLY EVEN THOUGH HIS VEHICLE IS EXPERIENCING SAME PROBLEMS AS OTHER VEHICLES THAT ARE INCLUDED IN RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888285May 15, 2001
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S/ PASSENGER'S RESTRAINT BELTS FAIL TO LOCK INTO PLACE AND RELEASE WHEN ANY FORCE IS USED OR WHEN PULLING ON BELTS. *AK CONSUMER STATES THERE IS AN OPEN RECALL AND PLANS TO TAKE VEHICLE IN FOR REPAIRS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745360May 15, 2001
SEAT BELTS:FRONT:WEBBING
AFTER PURCHASING THE VEHICLE, I FOUND THAT THE SAFETY BELY SYSTEM WAS CAUSING PAIN IN MY SHOULDER. THIS IS A RESULT OF A SERIOUS SAFETY DEFECT IN THE DESIGN OF THE PASSANGER RESTRAINT SYSTEM WHICH PREVENTS THE SHOULDER BELT PORTION OF THE SEAT BELT FROM BEING ADJUSTED SO THAT THE DRIVER AND/ORPASSANGER CAN PROPERLY BUKLE THE SEAT BELT. THIS DESIGN PRESENT SERIOUS AND POTENTIALY LIFE THREATENING CONSEQUENCES FOR THE DRIVER AND OCCUPENTS IN THE EVENT OF AN ACCIDENT. THE DESIGN ALSO MAKES IT IMPOSSIBLE FOR THE DRIVER TO COMPLY WITH STATE SEAT BELT LAWS WHICH REQUIRE THE DRIVER AND PASSANGERS TO BE PROPERLY BUCKLED UP WHILE DRIVING. THIS DESIGN ALSO SUBJECTS PASSENGER WHO ARE ABOVE AVERAGE IN HEIGHT TO PAIFUL DOWNWARD PRESSURE ON THEIR SHOULDER AND COLAR BONE WHILE WEARING THE SAFETY BELT. THE SAFETY BELT CANNOT BE ADJUSTED AN ANY WAY OR FORM. THE VEHICKLE HAS BEEN TAKE TO THE DEALER FOR REPAIRS, AND THE PROBLEM WAS FORWARDED TO THE MANUFATURER. THE REPORT BACK WAS THAT THE SEAT BELT SYSTEMS IS WORKING ACORDING TO THEIR DESIGN AND THAT IT IS NOT THEIR PROBLEM IS IS MINE BECAUSE I AM ABOVE AVEGARE IN HEIGHT AND DO NOT MEET THE CRITERIA THEY DESIGNED FOR. THEY STATED THAT THEY WILL MAKE NO EFFORT TO CORRECT THE SAFETY PROBLEM, WHICH THEY ADMITTED EXISTED, UNLESS THERE WAS A RECALL ON THE ITEM. IF THE SEAT BELT CANNOT BE ADJUSTED SO THAT THE DRIVER AND/OR PASSANGER CAN PROPERLY AND SAFLY BUCKLE UP, HOW CAN THIS DESIGN MEET FEDERAL SAFETY REQUIREMENTS. IS IT NOT THE REPONCIBILITY OF NHTSA TO PROTECT THE PUBLIC FROM SUCH OBVIOUSLY FLAGRANT VIOLATIONS AND SAFETY HAZARDS. WHY IS IT THAT NHTSA REFUSES TO TAKE CORRECTIVE ACTION TO FORCE THE MANUFACTURER TO CORRECT THIS SERIOUS SAFETY DEFECT? IS NHTSA WAITING FOR SOMEONE TO BE KILLED OR PERMANANTLY DISABLED BEFORE THEY ACT. IF THIS IS THE CASE, THEN NHTSA IS ITSELF ASSUMING PARTIAL LIABILITY FOR FAILURE TO PROTECT THE PUBLIC FROM THE SAFETY DEFECTS THAT ARE KNOWN TO EXIST WITH THIS AND OTHER SIMILAR DESIGNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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