Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#10056685February 6, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE CABLES ONE HAS BROKEN AND THE OTHER HAS A RUST SPOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056692February 6, 2004
TIRES:TREAD/BELT
ON AUGUST 15, 2003, THE RIGHT REAR FIRESTONE STEELTEX R4S TIRE ON MY 2001 CHEVY SILVERADO SUFFERED COMPLETE TREAD SEPARATION, COMMONLY REFERRED TO AS "CAPPING", ON THE INTERSTATE. I FILED A CLAIM WITH GM SINCE THE TRUCK WAS STILL UNDER MFR WARRANTY. GM REFERRED ME TO FIRESTONE AND I FILED A CLAIM WITH THEM, INCIDENT REPORT #826379. SENT THE TIRE TO FIRESTONE FOR EVALUATION PER THEIR INSTRUCTIONS. FIRESTONE REFUSED TO HONOR MY CLAIM STATING THE TIRE WAS "UNDERINFLATED FOR SOME PERIOD OF TIME BEFORE THE FAILURE". I KNOW THIS TO BE FALSE BECAUSE I CHECKED THE TIRE BEFORE LEAVING HOME ON THE TRIP AND IT HAD 80 PSI (RECOMMENDED PRESSURE) AND IT STILL HAD 70 PSI WHEN I PULLED OVER TO CHECK THE TIRES AFTER THE TREAD SEPARATED. TIRE WENT FLAT ONLY AFTER I DROVE TO A SAFE AREA TO CHANGE IT, WHILE I WAS REMOVING THE SPARE FROM ITS CARRIER. I GREW UP ON A FARM AND AM RETIRED MILITARY SO I KNOW HOW TO CARE FOR A VEHICLE AND ESPECIALLY TIRES. I HAVE ALL THE DOCUMENTATION/CORRESPONDENCE EXCHANGED ON THE INCIDENT. IF THERE IS A LAWSUIT OR OTHER ACTION AGAINST FIRESTONE I WOULD LIKE TO KNOW HOW TO REQUEST INCLUSION IN IT TO RECOVER MY FINANCIAL LOSS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056563February 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
AS DESCRIBED IN THE WINDSHIELD MOTOR FAILURE ISSUES CONCERNING THE 94 TO 97 CHEVROLET PICKUP TRUCK MODELS, MY 1998 SILVERADO EXTENDED CAB IS EXPERIENCING THE SAME EXACT DEFECT. I HAVE NO IDEA HOW MANY FAILURES IT HAS HAD BECAUSE IT IS A CONSISTENT PROBLEM. THIS ISSUE HAS BEEN GOING ON SINCE APRIL OF 2003 AND HAS GOTTEN PROGRESSIVELY WORSE. I ALMOST TOTALED OUT MY TRUCK IN DALLAS BACK IN OCTOBER DURING A RAINSTORM DUE TO SYSTEM FAILURE. THEY PRETTY MUCH WORK WHEN THEY WANT TO. AND ITS USUALLY NOT WHEN I NEED THEM. SAME PART AS IN 97 ISSUES, SAME PROBLEM, BUT NO RECALL OR REPLACEMENT. REALLY MAKES ME WANT TO BUY ANOTHER CHEVY TRUCK!!! YEAH RIGHT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057585February 5, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING THE VEHICLE ON AN ICY ROAD THE 4 WHEEL DRIVE SYSTEM MALFUNCTIONED WHICH CAUSED THE 4 WHEEL DRIVE TO ENGAGE AUTOMATICALLY IN 2 WHEEL DRIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057586February 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING THE WINDSHIELD WIPERS BECOME INOPERABLE AND OBSTRUCTED THE DRIVER'S VIEW. THE DEALER INDICATED THERE WAS NO RECALL ON THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056615February 5, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE LOADING A ATV INTO THE BACK OF MY 2002 CHEVROLET SILVERADO THE CABLES ON BOTH SIDES OF THE TAILGATE BROKE SENDING ME AND THE ATV OVER BACKWARDS, LUCKILY THERE WAS NO DAMAGE TO ME OR THE ATV. THE TAILGATE WAS DAMAGED , IT IS BEING REPAIRED BY THE DEALER! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056637February 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY 5.3 LITER SILVERADO HAS A DIESEL LIKE NOISE IN THE MOTOR UNTIL IT REACHES NORMAL RUNNING TEMPERATURE, THEN IT RUNS GREAT. ITS VERY LOUD THE FIRST 30 SECS. FROM A COLD START. MY LOCAL GM GARAGE SAID THAT IS NORMAL FOR A 4.8 AND A 5.3 MOTOR. THEY CALLED IT PISTON SLAPPING, TO ME IT IS VERY ABNORMAL. AND WILL IT GET WORSE, I ASKED. THEY HAD NO ANSWER. THEY DID COMMENT THAT GM HAS NOT RESOLVED THIS BULLETIN YET. I LOVE MY TRUCK, I HOPE I GET 200K MILES OUT OF IT. NOW I ONLY HAVE 50K . WHAT'S A PERSON TO DO IF THE MAKER OF HIS FAVORITE AUTO CAN'T COME THROUGH WITH A RESOLUTION. IT ALSO AFFECTS RESALE VALUE IF I DECIDE TO SELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057501February 4, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING CONSUMER HEARD A NOISE, AND THE DRIVER'S SEAT BACK FELL ALL THE WAY BACK. SEAT WOULD NOT STAY IN THE UPRIGHT POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056511February 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
MY SON REAR ENDED A SEMI-TRACTOR TRAILER TRUCK IN A SNOW STORM LAST WEEK. HE WAS WEARING HIS SEAT BELT. AIR TEMPS PREVIOUS WEEK WERE IN THE -20 TO -40 RANGE. TEMPERATURE AT TIME OF ACCIDENT WAS -15. I RAISE THIS AS INDICATED BELOW. *AK MY CONCERNS ARE: 1. THE AIR BAG DID NOT DEPLOY. THERE WAS $6000 DAMAGE TO OUR 2004 CHEVY K2500 CREW CAB PICK-UP TO INCLUDE GRILL, RADIATOR, BOTH QUARTER PANELS, HOOD, BUMPER AND FORWARD ENGINE COMPONENTS. THE IMPACT SPEED WAS ESTIMATED AT 25 MPH. THAT SHOULD HAVE DEPLOYED THE BAG. I REALIZE THAT THERE WERE NO INJURIES AND MY INSURANCE WOULD HAVE COVERED THE BAG, BUT I THINK (AS DID EVERYONE ELSE WHO HAVE SEEN THE DAMAGE) THAT THE BAG SHOULD HAVE DEPLOYED. 2. ABS SYSTEM FAILED. TRUCK REAR END SLID TO RIGHT TOWARD TRAFFIC. MY SON WAS ABLE TO REGAIN CONTROL. CHOICE OF IMPACT WAS EITHER INTO ON COMING TRAFFIC, OFF ROAD DOWN DEEP HILL INTO FOREST OR REAR END TRUCK. NOTE: OTHER OWNERS IN AREA OF THE 1999-2000 PICK-UP SERIES HAVE ALSO HAD ABS SYSTEM FAILED. LOCAL DEALERS ARE AWARE OF FAILURE AROUND 100,000 MILE MARK BUT SAY THAT IT IS NORMAL. ABS LIGHT IS NOW ON. SIDE NOTE - WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE AND HAVE TAKEN IT TO DIFFERENT DEALERS. PROBLEMS INCLUDE ONGOING SHORT IN ELECTRICAL SYSTEM IN COLD WEATHER, 4 WHEEL DRIVE FAILS TO DISENGAGE ALTHOUGH LIGHT ON DASH SAYS IT HAS (DISCOVERED AT LOCAL REPAIR SHOP), COMPUTER FAILURE ON DEALER INSTALLED EQUIPMENT (NOT COVERED UNDER WARRANTY BECAUSE IT WAS AN OPTION).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056521February 4, 2004
STEERING
VEHICLE SAFETY: QUADRASTEER (4 WHEEL STEER) MANEUVERABILITY WHEN SLIDING ON ICE. WAS DRIVING MY CHEVROLET 1500HD CREW CAB 4X4 QUADRASTEER PICKUP 30 MPH (IN 40 MPH ZONE) AND COMING AROUND A RIGHT HAND BEND IN THE ROAD WHEN THE TRUCK HIT ICE ON THE ROAD. THE VEHICLE IMMEDIATELY STARTED TO SLIDE OFF THE ROAD TO THE RIGHT. THE QUADRASTEER WAS ON AND ENGAGED. AT THIS SPEED THE QUADRASTEER HAS THE REAR WHEELS TURN IN THE OPPOSITE DIRECTION OF THE FRONT WHEELS. AS THE TRUCK WAS SLIDING TO THE RIGHT, I RESPONDED AS CONVENTION DICTATES, WHICH IS TO TURN INTO THE SLIDE TO MAINTAIN CONTROL OF THE VEHICLE. WHEN I TURNED THE STEERING TO THE RIGHT (INTO THE SLIDE), THE REAR WHEELS TURNED TO THE LEFT, WHICH ALMOST INSTANTLY PUT THE TRUCK IN A FREE SLIDE NOW GOING SLIDE WAYS BECAUSE THE REAR WHEEL STEERING CAUSED THE BACK OF THE TRUCK TO COME AROUND FROM THE LEFT SIDE. THE QUADRASTEER SYSTEM IN A VEHICLE'S FREE SLIDE ACTED COUNTER-INTUITIVELY AND PUT THE VEHICLE COMPLETELY OUT OF CONTROL IN THE FREE-SLIDE. THE REAR WHEELS COMPLETE FOR CONTROL AGAINST THE FRONT WHEELS CONTROL AND MAKE THE OUTCOME OF THE SLIDE ON ICE EVEN MORE UNPREDICTABLE. ADDITIONALLY, NOWHERE IN THE DRIVING MANUAL, WHICH COMES WITH THE TRUCK, DOES IT STATE ANYTHING ABOUT THE DRIVING CONTROL BEING DIFFERENT FROM CONVENTIONAL HANDLING WHEN THE VEHICLE IS IN A FREE SLIDE ON ICE OR SNOW. THERE ARE NO WARNINGS IN THE MANUAL TO A GIVE HEADS UP FOR THIS POTENTIAL PROBLEM, NOR IS THERE ANY SAFETY DEVICE IN THE QUADRASTEER SYSTEM WHICH WOULD HELP ONE OVERCOME THE COMPLICATIONS BROUGHT UPON BY THE QUADRASTEER IN THIS SITUATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057527February 4, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC
WHEN TRYING TO STOP VEHICLE BY APPLYING THE BRAKES BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN BRAKE FAILURE. ALSO, POWER STEERING FAILED WHEN TRYING TO TURN LEFT. INDEPENDENT MECHANIC REPLACED THE POWER STEERING PUMP, AND MADE SOME REPAIRS TO THE BRAKING SYSTEM. HOWEVER, BRAKES STILL OPERATED POORLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057557February 4, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED VEHICLE SHUT OFF. VEHICLE WOULD IDLE, AND THERE WAS NO ACCELERATION WHEN STEPPING ON THE GAS PEDAL. VEHICLE HAD BEEN TO THE DEALERSHIP 26 TIMES. HOWEVER, THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057404February 3, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE TURNING RIGHT POWER STEERING AND BRAKES FAILED. NO IMPACT REPORTED. THE DEALER STATED POWER STEERING PUMP MALFUNCTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056395February 3, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILS WHEN TURNING, HESITATES AND THEN CATCHES UP CAUSING A LAG IN THE POWER STEERING SYSTEM. I'VE HAD THE IDLER ARM AS WELL AS THE PITMAN ARM REPLACED, FAILURE STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057429February 3, 2004
ENGINE AND ENGINE COOLING
UPON STARTING VEHICLE COMPUTER SHOWED CODE B2960 WHICH MEANT ENGINE WON'T START AGAIN, AND WILL TAKE LONGER TO START. VEHICLE WAS TAKEN TO THE DEALER WHERE VEHICLE WAS BOUGHT, AND DEALER COULDN'T REPRODUCE THE PROBLEM. VEHICLE WAS TAKEN TO ANOTHER DEALER AND STILL HAD THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057436February 3, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING AT 10 MPH CONSUMER WAS PULLING INTO DRIVEWAY AND VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. CONSUMER WAS STANDING ON THE BRAKES WITH BOTH FEET BUT THE VEHICLE DID NOT SLOW DOWN, AND IT COLLIDED WITH THE SIDE OF THE HOUSE. CONSUMER SUSTAINED ANKLE AND THE LOWER BACK INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057448February 3, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS QUIT WORKING. RECALL 03159000 WAS ISSUED ON WINDSHIELD WIPER MOTOR. HOWEVER, THIS VEHICLE WAS NOT INVOLVED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056470February 3, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE CABLE HOLDING UP MY SPARE TIRE ON MY 2000 Z-71 SILVERADO PICKUP BROKE, DROPPING THE SPARE TIRE ONTO THE ROAD. FORTUNATELY I WAS ON A ROAD EARLY IN THE MORNING JUST PULLING THROUGH A INTERSECTION AND WASN'T PULLING MY HORSE TRAILER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057372February 2, 2004
SERVICE BRAKES, HYDRAULIC
THE VEHICLE'S BRAKES FAILED WITHOUT WARNING. THE DEALER STATED THAT THE BRAKE BOOSTER WAS THE CAUSE OF THE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056367February 2, 2004
SERVICE BRAKES, HYDRAULIC
2000 K2500 PICKUP. HAVE HAD THE BRAKES AND ROTORS REPLACED TWICE AND NOW NEEDS A 3RD TIME. TRUCK ONLY HAS 40,000 MILES AND CAN NOT KEEP BRAKES AND ROTORS ON IT. THE SECOND TIME THE DEALER FINALLY TOLD ME GM HAD A PROBLEM WITH THESE BRAKE ISSUES AND NOW ARE GIVING ME THE RUN AROUND TO GET THE BRAKES DONE THE 3RD TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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