Chevrolet Silverado Complaints
32,421 consumer complaints on file.
- #10074880June 6, 2004STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE FELL OFF PICKUP CHEVY.SILVERADO PICKUP TRUCK .TTAILGATE DROPPED DOWN WHILE I WAS DRIVING. CABLE ON PASSENGER SIDE BROKE CAUSING TAILGATE TO DROP OFF TRUCK.DRIVER SIDE DIDN'T BREAK,HOWEVER TAILGATE WAS DRAGGED ON ROAD UNTILL I WAS ABLE TO PULL OVER.TRAVELING ABOUT 10 MILES PER HOUR. I WAS MAKING A RIGHT HAND TURN. TAILGATE DAMAGE $ 178.00 BILL FROM COLLISION SHOP TWO NEW CABLES $ 29.23 BILL FROM CHEVY DEALERSHIP IDEAL CHEV. GENESEO NY. NEW CABLES NEED TO BE REPLACED WHEN GM COMES OUT WITH NEW REPLACEMENTS. CONTACTED CHEVROLET MOTERS AT 800-630-2438 ON JUNE 1,2004. SR31-222651780 ADVISED THAT PARTS & DAMAGED NOT COVERED AT THIS TIME. CABLES WERE RUSTED. I HAVE BROKEN CABLE. CHEVY SILVERADO 2000 NO ONE HURT HOWEVER VERY UPSETTING WHEN IT OCCURED CAN YOU HELP? THANK YOU. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074855June 5, 2004TIRES:TREAD/BELT
WHILE DRIVING MY 2001 CHEVROLET 2500 HD CREW CAB 4X4 SOUTH ON US 59 IN HOUSTON TEXAS THE TREAD FULLY SEPARATED OFF THE RIGHT REAR FIRESTONE STEELTEX A/T 245/75R16, LOAD RANGE E, DOT NO.VN11BAC5300 AT APPROXIMATELY 10:30 ON APRIL 21, 2004. JUST PRIOR TO SEPARATION, TRUCK STARTED VIBRATING (SPEED WAS APPROXIMATELY 65 MPH). THE VIBRATION THEN BECAME VIOLENT FOLLOWED BY LOUD NOISES. AT THIS TIME I NOTICED LARGE CHUNKS OF RUBBER FLYING ALL OVER THE HIGHWAY, FOLLOWED BY WHAT APPEARED TO BE THE ENTIRE TREAD. THE ENTIRE EVENT ONLY LASTED SECONDS. I PULLED OVER AS SOON AS POSSIBLE FINDING THE TIRE STILL FULLY INFLATED, BUT MISSING THE ENTIRE TREAD. THERE WERE NO INJURIES, BUT DAMAGE HAS BEEN ESTIMATED AT $4018.38. I HAVE ROTATED MY TIRES ON REGULAR BASIS AND MAINTAINED CHEVROLETS RECOMMENDED PRESSURES. I CAN PROVE THE TIRE THAT LOST IT'S TREAD HAD BEEN AT 80 PSI FROM DECEMBER 2003 TO DAYS PRIOR TO THE SEPARATION. I FILED A CLAIM WITH BRIDGESTONE/FIRESTONE NORTH AMERICAN TIRE, LLC AND PAID TO SHIP THE TIRE TO THEM. THEIR RESPONSE DATED 5/5/2004, CLAIM REF. NO. [XXX] WAS "WE HAVE CAREFULLY INSPECTED YOUR TIRE. WE DID OBSERVE SIGNS THAT THE TIRE HAD BEEN OPERATED FOR AN UNKNOWN PERIOD OF TIME WHILE BEING IN AN OVER-DEFLECTED STATE CAUSING THE DETACHMENT YOU EXPERIENCED... WE MUST RESPECTFULLY DENY YOUR REQUEST FOR COMPENSATION." MY TIRES HAVE BEEN AT CHEVROLET RECOMMENDED AIR PRESSURE SINCE I BOUGHT THIS TRUCK NEW. I HAVE ALSO NEVER EXCEEDED THE GVWR, GAWR FRT OR GAWR RR LOAD RATINGS. WHAT I HAVE FOUND OUT THROUGH THE INTERNET IS THERE SEEMS TO BE LOTS OF OTHER FOLKS THAT HAVE HAD THE SAME PROBLEM. I AM IN THE PROCESS OF TAKING THEM TO SMALL CLAIMS COURT VS. FILING WITH MY INSURANCE BECAUSE FIRESTONE HAS A DEFECTIVE PRODUCT. I HOPE THIS AGENCY CAN HELP PROTECT CONSUMERS FROM FUTURE INJURIES AND DRIVING UP OUR INSURANCE COSTS. IF ALLOWED, POST MY EMAIL AS [XXX] - I WOULD LIKE TO HEAR FROM OTHERS WHO HAVE BEEN THRU THIS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074871June 5, 2004PARKING BRAKE
THE PARKING BRAKE DOES NOT HOLD. THE PEDAL GOES TO THE FLOOR, BUT IT HAS NO EFFECT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10072170June 4, 2004VEHICLE SPEED CONTROL
WHILE IN REVERSE THE VEHICLE ACCELERATED BACKWARDS AND THE STEERING LOCKED UP. THE CONSUMER MANAGED TO DECELERATE THE VEHICLE. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10071457June 4, 2004VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORKED INTERMITTENTLY. THIS CAUSED POOR VISIBILITY WHILE DRIVING IN INCLEMENT WEATHER. THE DEALERSHIP WAS NOTIFIED. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061541June 4, 2004SEATS
DRIVER'S SEAT IS NO LONGER WORKING PROPERLY. WHEN THE GAS PEDAL IS DEPRESSED SEAT SLIDES BACKWARDS. WHEN THE BRAKES ARE DEPRESSED, THE SEAT WOULD SLIDE FORWARD. CONSUMER HAS MADE AN APPOINTMENT WITH THE DEALER TO EXAMINE THE PROBLEM. THIS PROBLEM HAS HAPPENED NUMEROUS TIMES IN THE PAST SIX MONTHS. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074709June 3, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ANTI-LOCK BRAKE MOTOR AND MODULE GO OUT AROUND 50,000 MILES. I KNOW OF AT LEAST 5 1999 CHEVROLET SILVERADO'S THAT THIS HAS HAPPENED TO IN ROSWELL ALONE. THE ANTI-LOCK MOTOR WILL CONSTANTLY RUN UNTIL YOU PULL THE FUSE ON THE SYSTEM. ONCE THE FUSE IS PULLED YOU HAVE NO ANTI-LOCK BRAKES AND THE ANTI-LOCK AND BRAKE LIGHT STAY ON IN THE DASH. TO ME THIS SOUNDS LIKE IT COULD CAUSE SOME ACCIDENTS. BUT I HAVE NOT HEARD OF IT CAUSING ANY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075607June 3, 2004VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN DRIVING THE VEHICLE IN THE RAIN THE WINDSHIELD WIPERS FAILED. AS A RESULT THE DRIVE HAD TO PULL OFF THE ROAD. THE OWNER HAS CONTACTED THE DEALERSHIP BUT THE PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074720June 3, 2004WHEELS
PASSENGER SIDE WHEEL CRACKED. I WAS NOT NEAR THE DEALER AND TOOK OFF THE WHEEL AND HAD IT WELDED AT SHOP THAT SPECIALIZES IN CRACKED WHEELS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075661June 3, 2004VEHICLE SPEED CONTROL
THE CONSUMER WOULD HAVE TO DEPRESS THE ACCELERATION PEDAL TO THE FLOOR FOR VEHICLE ACCELERATION. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075671June 3, 2004WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE INSPECTING THE VEHICLE THE DRIVER NOTICED THAT BOTH FRONTAL TIRES LUG NUTS WERE LOOSE. THE DRIVER DROVE THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074648June 2, 2004SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
THE ELECTRONIC BRAKE CONTROL MODULE IS FAILING ON MY 2000 CHEVROLET SILVERADO WHICH CAUSES A FAILURE IN THE ABS. I CONTACTED CHEVROLET AND ONLY OFFERED 20% COST ASSISTANCE EVEN TOUGH THIS APPEARS TO BE A VERY COMMON DEFECT IN GM VEHICLES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074655June 2, 2004ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 K3500 W/ 8100 V8. VEHICLE USES 3 TO 4 QUARTS OF OIL IN BETWEEN OIL CHANGES (EVERY 3,000 ML.). I'M NOT GETTING MUCH ACTION FROM THE DEALER & MY WARENTY IS ALMOST OUT!!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075586June 2, 2004STEERING:GEAR BOX:SHAFT SECTOR
CONSUMER STATED THAT STEERING GEAR BOX MALFUNCTIONED. WHEN TURNING THE VEHICLE LEFT OR RIGHT IT FELT LIKE SOMEONE WAS JERKING THE STEERING WHEEL. IT MADE DRIVING VERY DIFFICULT. THE EVO STEERING SENSOR WAS DEFECTIVE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074584June 1, 2004SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
I HAVE A 2001 CHEVROLET SILVERADO. THE ABS BRAKES SENSORS FAILED ALMOST CAUSING ME TO REAREND A VEHICLE. THERE IS A SERVICE BULLETIN TO GM DEALERS ON CLEANING OR REPLACING THE SENSORS. MY TRUCK ONLY HAS 38,000 MILES AND THE DEALER WANTS $140 TO REPAIR WHAT I THINK IS A DEFECT IN DESIGN OR LOCATION OF THE SENSOR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075492June 1, 2004STEERING:COLUMN, STEERING:GEAR BOX:SHAFT SECTOR
WHILE MAKING A RIGHT TURN A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE STEERING COLUMN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING COLUMN NEEDED TO BE REPLACED DUE TO A WORN OUT SHAFT, AND LACK OF STEERING COLUMN LUBRICATION. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074608June 1, 2004EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN JULY 2001, WE PURCHASED A 2001 CHEVROLET SILVERADO (OKLAHOMA PACKAGE) FROM LAWRENCE MARSHALL CHEVROLET. IN MAY 2002, AT APPROXIMATELY 20,000 MILES, THE AIR CONDITIONER COMPRESSOR SHORTED OUT THE DISTRIBUTOR CAP WHICH STOPPED THE ENGINE FROM TURNING OVER. LAWRENCE MARSHALL FIXED IT UNDER FACTORY WARRANTY AT THAT TIME AND CONSIDERED IT COMPLETELY FIXED. IN MAY 2003, AT APPROXIMATELY 40,000 MILES, THE SAME CONDITION WAS FIXED BY LAWRENCE MARSHALL AND BECAUSE THEY CONSIDERED IT A FACTORY DEFECT, THEY FIXED IT FOR NOTHING. NOW THE SAME THING HAS HAPPENED AT 60,000 MILES ON THE SAME VEHICLE. WHEN YOU TURN ON THE AIR CONDITIONER, THE ENGINE DIES, BUT ONLY WHEN THE AIR CONDITIONER IS RUN FOR A WHILE. THIS VEHICLE IS DRIVEN BY MY SON, AND I DON'T WANT HIM TO GET STRANDED IN THE MIDDLE OF NO WHERE WITH THE TRUCK NOT STARTING. THE FIRST TIME THIS HAPPENED, IT HAD GOTTEN SO BAD THAT THE SALESMAN FROM LAWRENCE MARSHALL HAD TO HAVE THE TRUCK TOWED FROM IN FRONT OF NEW SALES TO THE SERVICE DEPARTMENT AT HIS ESTABLISHMENT. THE SECOND TIME IT HAPPENED, WE HAD TO HAVE IT TOWED FROM A FRIENDS HOUSE TO THE DEALERSHIP. NOW IT HAS STARTED HAPPENING AGAIN. PLEASE DO SOMETHING TO RECTIFY THE SITUATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075509June 1, 2004SUSPENSION
AFTER TURNING THE VEHICLE OFF CONSUMER HEARD HUMMING SOUND COMING FROM UNDER THE VEHICLE. THE HUMMING CONTINUED UNTIL THE BATTERY WAS DISCONNECTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074526May 31, 2004SERVICE BRAKES, AIR:ANTILOCK
I OWN A 2000 CHEVROLET SILVERADO 4X4. THE ABS BRAKES WILL ENGAGE AT 5-10 MPH WHEN NORMAL, LIGHT PRESSURE IS BEING APPLIED TO THE BRAKES DURING A NORMAL STOP. THE BRAKE PEDAL WILL THEN DEPRESS FULLY WHEN YOU ARE NOT EXPECTING IT TO. THIS WILL INCREASE THE STOPPING DISTANCE AND IN SOME CASES I HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE YOU ARE NOT EXPECTING THE PEDAL TO DEPRESS TO THE FLOOR. THE PROBLEM WILL OCCUR 5-10 TIMES A DAY AND IS BECOMING WORSE. I SENT MY VEHICLE TO THE DEALER AND WANTED TO TAKE A TEST DRIVE WITH A TECHNICIAN BECAUSE NO WARNING LIGHTS OCCURED. WHEN I WAS EXPLAINING THE PROBLEM TO HIM HE KNEW IMMEDIATELY WHAT IT WAS. IT IS OBVIOUSLY A COMMON PROBLEM WITH THESE VEHICLES AND IS VERY DANGEROUS. I HAVE SEARCHED RECALLS FOR THE VEHICLE AND THIS PROBLEM HAS NOT BEEN RECALLED YET. I HAVE ONLY 42,000 MILES ON THE VEHICLE AND BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE A RECALL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074563May 31, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TAKING OFF FROM A STOPPED POSITION AND COMING TO A STOP THERE IS A DEEP SQUEEKING SOUND COMING SOMEWHERE BETWEEN THE DRIVESHAFT AND TRANSMISSION. I WAS TOLD BY CHEVY GARAGE THERE WAS A FIX FOR THE EXTENDED CAB VERSION BUT NOT MY REGULAR CAB TRUCK. IT WILL EVENTUALLY TAKE MONEY TO FIX BECAUSE ANYTHING THAT SQUEEKS IS RUBBING AND WILL EVENTUALLY WEAR OUT. IT WAS A PROBLEM WHEN I REACHED 15,000 MILES AND IS STILL A PROBLEM AND LOUD AGGREVATION AT 61000 MILES. IT IS EVEN BAD ENOUGH THAT WHEN I COME TO A REDLIGHT OR A STOP SIGN PEOPLE THINK I AM BEEPING MY HORN AT THEM. IT HAS BEEN FOUR YEARS AND 46000 MILES LATER AND THERE IS NO FIX FOR THE VEHICLE TO MY KNOWLEDGE. PLUS THE TIRES DIDNT LAST 40000 MILES THE BRAKE LINE HAD TO BE REPAIRED THE STEERING LINKAGE IS BAD AND WHEN I HAD A CRACKED WINDOW REPLACED THE PERSON SHOWED ME THAT THERE WAS NO SEAL PLACED AROUND THE WINDOW TO KEEP IT FROM LEAKING. SO LONG CHEVY HELLO FORD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0