Chevrolet Lumina Complaints

3,431 consumer complaints on file.

#10332228May 25, 2010
EQUIPMENT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 1999 CHEVY LUMINA, THAT IN 2007 BOTH THE REAR DOOR LATCHES BROKE A FEW MONTHS APART I CONTACTED THE DEALER BOTH TIMEAS AND HAD THE LATCH REPLACED AT A COST OF 2 APPROX. 200.00 EACH I HAD ASKED IF THERE WAS A DEFECT IN THE PART ONCE THE SAME THING HAPPENED TO THE OTHER REAR DOOR THEY REPLIED NO. I THOUGHT THIS WAS STRANGE SINCE I ONLY USE THE VEH TO GO TO WORK AND RARELY USE THE BACK DOORS. THE FIRST TIME THIS HAPPENED MY AUNT WAS IN THE REAR SEAT WHEN I WENT SLOWLY AROUND A BEND AND THE DOOR FLEW OPENED AND WOULD NO LATCH TO CLOSE. I EXPRESSED MY CONCERN ABOUT THE SAFETY OF THE LATCH LETTING LOOSE WITHOUT WARNING, AND THE A FEW MONTHS LATER THE SAME THING HAPPENED WHILE DRIVING LUCKILY NO ONE WAS IN THE BACK SEAT. AFTER HAVING BOTH DOOR HINGES REPLACED WITH NEW PARTS AT A COST OF OVER 400.00 I THOUGHT THAT WOULD BE THE END OF THE PROBLEM. TODAY WHILE COMING HOME FROM WORK THE REAR PASSENGER DOOR FLEW OPEN, I HAVE CONCERNS FOR THE SAFETY IF SOMEONE WOULD BE IN THE VEH, GM DOES NOT SEEM TO SHARE MY CONCERNS AND SEEM NOT INTERESTED IN TRYING TO RESOLVE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331179May 19, 2010
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL*THE CONTACT OWNS A 1996 CHEVROLET LUMINA. THE CONTACT STATED THAT HE NOTICED A RECURRING FAILURE WITHIN THE TURN SIGNAL SWITCH WHICH WOULD SUDDENLY STOP FUNCTIONING, CAUSING THE BRAKE LIGHTS TO STOP WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS REPAIR. THE FAILURE OCCURRED TWO ADDITIONAL TIMES AND WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 308,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325427April 13, 2010
ELECTRICAL SYSTEM, STEERING, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 CHEVROLET LUMINA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED COMPLETELY LOSING ALL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A LOCAL MECHANIC WHO STATED THAT THE TIRE RODS WERE DEFECTIVE, THE ENGINE MOUNTS HAD FALLEN OUT, AND THERE WERE ELECTRICAL PROBLEMS. THE MECHANIC REPAIRED THE TIE ROAD AND ENGINE MOUNT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 199,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323270April 1, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAK OFF OF BOTTOM SIDE OF MOTOR. I OWN A 3.1 LITER V6 AND THE COST OF REPLACEMENT IS OUTRAGEOUS CONSIDERING THAT I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND HAVE SEVERAL POSTS THAT HAVE HAD THE SAME PROBLEM. I HAVE A 1999 CHEVY LUMINA, MY COOLANT LEAK STARTED OVER 2 YEARS AGO. I HAVE NOT FIXED IT CAUSE I DON'T DRIVE THE CAR THAT MUCH, MY CAR ONLY HAS 90000 ORIGINAL MILES ON IT. THE LEAK OF COOLANT IS DUE TO POOR MANUFACTURING OF MANIFOLD GASKET SEAL. PLEASE REFER TO THIS WEBSITE FOR MORE COMPLAINTS: HTTP://WWW.ARFC.ORG/COMPLAINTS/1999/CHEVROLET/LUMINA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303281January 30, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BEGAN HAVING PROBLEMS WITH MY CAR OVERHEATING. I CHANGED THE THERMOSTAT AND ALL THE RADIATOR HOSES IN ORDER TO FIX THE PROBLEM. THINKING THAT THIS CORRECTED THE PROBLEM BECAUSE MY MECHANIC COULD NOT FIND A LEAK I CONTINUED TO DRIVE THE CAR. IT WAS NOT UNTIL I HAD TO START USING THE HEATER IN OCT 09 WHEN THE PROBLEM RECURRED. I THEN USED RADIATOR FLUSH AND CLEANER AND STILL MY MECHANIC WAS UNABLE TO FIND THE LEAK. I WAS HAVING TO PUT ANTIFREEZE IN THE CAR SEVERAL TIMES IN ORDER TO MAKE IT TO WORK (USUALLY A 15 MIN DRIVE). ONE COLD MORNING I NOTICED THE CAR WAS SMOKING FROM UNDER THE HOOD AND WAS ABLE TO MAKE IT TO THE MECHANIC SHOP. IT WAS AT THIS TIME THAT HE SHOWED ME THE LEAK AT THE INTAKE MANIFOLD. HE WAS ABLE TO FIX THE PROBLEM, BUT INFORMED ME THAT THIS IS A RECURRING PROBLEM WITH THIS CAR. THE FIX IS ONLY TEMPORARY. IT COST ME SEVERAL HUNDRED DOLLARS TO FIX THE INTAKE MANIFOLD GASKET (650.00). THIS DOES NOT INCLUDE ALL THE OTHER WORK AND REPAIRS THAT WERE MADE PRIOR TO REPLACING THE INTAKE MANIFOLD GASKETS. I CHANGED THE THERMOSTAT TWICE AND ALL THE RADIATOR HOSES BEFORE FINDING THE LEAK IN THE INTAKE MANIFOLD AND GETTING IT FIXED. I WOULD ALSO GO THROUGH A GALLON OF DEX-COOL ANTIFREEZE EVERY OTHER DAY; AT A COST OF $14.00 PLUS TAX. THE OLD PART IS NO LONGER AVAILABLE. MY MECHANIC SHOWED IT TO ME AND IT WAS EATEN UP. HE TOLD ME HE HAS FIXED HUNDREDS OF CARS WITH THIS SAME ENGINE AND PROBLEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286635October 7, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONSUMER STATED ABOUT 1/2 MILE AWAY FROM HER HOUSE, THE VEHICLE STARTED SPUTTERING. SHE PULLED THE VEHICLE OVER AND DECIDED TO WALK HOME. WHEN SHE RETURNED WITH HER HUSBAND THE FIRE DEPARTMENT WAS PUTTING OUT A FIRE FROM HER VEHICLE. THE CONSUMER NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL # 09V116000 (ENGINE AND ENGINE COOLING); HOWEVER, A REPRESENTATIVE CONCLUDED THAT THE STATUE OF LIMITATIONS IN SOUTH CAROLINA DOES NOT REQUIRE THE MANUFACTURER TO ASSUME RESPONSIBILITY AFTER 7 MONTHS. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/04/09*LJ UPDATED 11/06/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10281655August 25, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS 1992 CHEVROLET LUMINA. AFTER ADDING FUEL INTO THE VEHICLE, THE GAGE INDICATOR DISPLAYED THAT THE FUEL TANK WAS EMPTY. THE DEALER DIAGNOSED THE FAILURE; HOWEVER, WITHIN THREE DAYS ANOTHER VEHICLE CRASHED INTO REAR OF THE CONTACT'S VEHICLE AND DESTROYED IT. THE INSURANCE COMPANY STATED THAT THE PRIOR FAILURE WAS NOT DIAGNOSED BY A DEALER. THERE WERE NO KNOWN INJURIES OR POLICE REPORTS FILED. REPORT NUMBER 71723371589 WAS FILED WITH THE MANUFACTURER. THE VIN WAS UNKNOWN. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10279149August 3, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1999 CHEVROLET LUMINA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE COMING OUT OF THE VENTS IN THE PASSENGER COMPARTMENT. SHE STOPPED THE VEHICLE, OPENED THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE. THE FIRE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED AND THEY EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 180,375.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277137July 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY LUMINA SUDDENLY BEGAN TO LOOSE REFRIGERANT CAUSING THE CAR TO OVERHEAT. TOOK THE CAR TO SEVERAL SHOPS INCLUDING A DEALERSHIP AND THE DIAGNOSIS WAS A LOWER MANIFOLD GASKET. EACH AND EVERY REPAIR FACILITY SAID THIS IS VERY COMMON IN THE LUMINA. WITH 56000 MILES I AM NOW FACED WITH A VERY EXPENSIVE REPAIR.IF THIS IS SO COMMON WHY HAS NOTHING BEEN DONE ABOUT THIS.? I HAVE HAD AN AIR CONDITIONER REPLACED AS WELL AS MANY OTHER EXPENSIVE ITEMS. I AM PAYING TWICE FOR THIS VEHICLE IN REPAIRS. THE POSITION OF THE BATTERY MAKES IT IMPOSSIBLE FOR A PERSON TO REPLACE THEMSELVES. THE LUMINA IS TURNING INTO A MONEY PIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276403July 11, 2009
STEERING:RACK AND PINION, STEERING
TEMPORARY LOSS OF STEERING. ON 4 OCCASIONS WITHIN THE PAST 2 WEEKS I HAD RECENTLY LEFT MY RESIDENCE AND WAS MAKING EITHER A LEFT OR RIGHT TURN. AT THE START OF THE TURN I COULD NOT STEER THE CAR. IT WAS AS IF SOMETHING WAS BROKEN, I DID HEAR A SQUEAL. I WAS ABLE TO RETURN HOME (ABOUT 2 BLOCKS) AND AGAIN CHECKED THE POWER STEERING FLUID AND THE SERPENTINE BELT. THE FLUID WAS CORRECT AND THE BELT IS ABOUT 8 MONTHS OLD. FOR THE RECALL #03V527000 IN 2003 I DID GO TO THE CHEVROLET DEALER IN FT. MYERS AND THEY CHECKED THE VEHICLE AND TOLD ME THAT THE CAR WAS OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272674June 2, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING) AND IMMEDIATELY CALLED THE DEALER. SHE WAS INFORMED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE FOR ANOTHER WEEK. AS A CONSEQUENCE, IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND, THUS INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272482June 1, 2009
ENGINE AND ENGINE COOLING
1999 CHEVY LUMINA IS LEAKING OIL FROM THE VALVE COVER GASKET AS CONFIRMED BY TWO SEPARATE MECHANICS. GM HAS ISSUED A RECALL DUE TO FIRE HAZARD FOR THIS ISSUE BUT ONLY AUTHORIZES DEALERS TO REPLACE THE SPARK PLUG CHANNEL TO PREVENT THE SPREAD OF FIRE. OIL CAN STILL LEAK INTO THE MANIFOLD, WHICH DUE TO TEMPERATURE, YET POSING A FIRE HAZARD. ALSO, THE OIL BEGINS LEAKING EXTERNALLY POSING THE INITIAL FIRE HAZARD BUT AS THE PROBLEM PROGRESSES, THE LEAKAGE BECOMES INTERNAL AND SEEPAGE INTO THE COOLANT NULLIFIES COOLANT FUNCTION CAUSING THE ENGINE TO OVERHEAT. THIS POSES AN ADDITIONAL FIRE HAZARD AND EVEN IF NO FIRE OCCURS THE ENGINE WILL STILL SEIZE DUE TO OVERHEATING CAUSING ACCIDENT RISK. WHEN CONTACTING GM, CUSTOMER SERVICE STATED THAT THEY COULD NOT PROVIDE TECHNICAL ANSWERS BUT WOULD CONTACT THE LOCAL DEALERSHIP AND PLACED A CONFERENCE CALL. THE SERVICE DEPARTMENT CONFIRMED THAT A LEAKING VALVE COVER GASKET WAS THE SOURCE OF THE PROBLEM AND COULD STILL POSE A THREAT BUT THEY WERE NOT AUTHORIZED TO CORRECT THE PROBLEM BUT WOULD BE 'HAPPY TO CHECK IT OUT AND FIX THE PROBLEM AT OUR EXPENSE' EVEN THOUGH IT'S A DEFECTIVE PART. THEY COULD NOT CONFIRM WHY THE ACTUAL PROBLEM IS NOT BEING CORRECTED, ONLY THE CHANNEL COVER IN A TOKEN EFFORT TO APPEASE CONSUMERS BUT NOT TRULY CORRECT THE PROBLEM AND REFERRED ME BACK TO GM CUSTOMER SERVICE. GM CUSTOMER SERVICE CAN OFFER NO REASONING OTHER THAN THEY DON'T THINK IT'S NECESSARY TO CORRECT THE PROBLEM, JUST MINIMIZE POSSIBLE RISK OF FIRE SPREADING. I AM PERSONALLY AWARE OF FOUR OTHER INDIVIDUALS UNDER THIS SAFETY RECALL, #09047, THAT HAVE HAD THE SAME PROBLEM TO THE DEGREE THE ENGINE HAS OVERHEATED AND WILL NEED REPLACEMENT BUT STILL GM REFUSES TO CORRECT THE ACTUAL SAFETY ISSUE. THESE PEOPLE HAVE BEEN STRANDED, NARROWLY AVOIDED AN ACCIDENT, AND EVEN HAD TO PUT A SMALL FIRE OUT THEM SELF. MINIMIZING A SIGNIFICANT FIRE THREAT IS NOT NEARLY SUFFICIENT WHEN IT CAN BE PREVENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272348May 29, 2009
VEHICLE SPEED CONTROL
VEHICLE KILLS WHILE ACCELERATING FROM A STOP. NOT EVERY TIME BUT I'VE BEEN STUCK IN THE MIDDLE OF AN INTERSECTION TRYING TO RESTART IT FROM A STOP LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268516May 12, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 CHEVROLET LUMINA. THE CONTACT STATED THAT HIS VEHICLE WAS EXPERIENCING FAILURES SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN ID NUMBER 09V116000. A MECHANIC NOTICED THE FAILURE AND STATED THAT IT WOULD COST MONEY TO REPAIR. CHEVROLET STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268179May 8, 2009
WHEELS, STEERING
MY HUSBAND WAS DRIVING TO WORK WHEN AN ELK RAN OUT INFRONT OF HIM. HE SWERVED LEFT TO AVOID THE ELK, THE CAR OR WHEELS OR STEERING WHEEL LOCKED UP AND THE CAR WAS THROWN TO THE RIGHT CAUSING IT TO ROLL 4 TO 5 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10265573April 16, 2009
ENGINE AND ENGINE COOLING
ENGINE FIRE CAUSING THE VEHICLE TO BURN COMPLETELY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10263726March 31, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL*THE CONTACT OWNS A 1996 CHEVROLET LUMINA. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE "SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHO REPLACED THE ENGINE EGR VALVES. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE IDENTICAL FAILURE AND REPAIRED. IN ADDITION, THE BRAKE SYSTEM WAS CLEANED, WHICH CONTRIBUTED TO A LOUD SQUEAKY NOISE. THE FRONT DRIVER'S SIDE AUTOMATIC WINDOW MECHANISM WAS INOPERATIVE AND HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 157,000. UPDATED 04/24/09. *LJ THE EGR VALVES WERE REPLACED. UPDATED 04/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263472March 27, 2009
ENGINE AND ENGINE COOLING
2001 CHEVROLET LUMINA HAD GASKET FAILURE. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263028March 25, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1995 CHEVROLET LUMINA. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDERNEATH THE VEHICLE. UPON FURTHER INSPECTION, SHE NOTICED THAT THE FRAME OF THE VEHICLE WAS FRACTURED, WHICH CAUSED IT TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS PUSHED TO HER PLACE OF RESIDENCE. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262687March 22, 2009
EXTERIOR LIGHTING
THE MULTI PURPOSE SWITCH (TURN SIGNAL) ON MY 1998 CHEVY LUMINA DOESN'T WORK EVERYTIME A USE THE TURN SIGNAL SWITCH MY BRAKE LIGHTS GO OUT AND I HAVE TO WIGGLE THE SWITCH UNTIL MY BRAKE LIGHT COME BACK ON. I SWITCHED THE LEVER BUT THE PROBLEM CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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