Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11404505March 23, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
WHEN THE CAR IS TURNED ON AND NOT IN MOTION THE DASH DISPLAYS A SERVICE SIDE DETECTION SYSTEM MESSAGE AND THE BLIND SPOT DETECTORS IN THE SIDE MIRRORS DO NOT LIGHT UP LIKE THEY SHOULD WHEN THE CAR IS FIRST STARTED. WHEN DRIVING, AT ANY SPEED AND ON ANY ROADS OR HIGHWAY, THE BLIND SPOT DETECTORS DO NOT LIGHT. WHEN ASSESSED BY A CHEVY MECHANIC THE SIDE DETECTION SENSORS WERE SWOLLEN AND . CORRODED. THIS SENSOR IS IN AN AREA WHERE IT IS UNPROTECTED FROM THE SNOW AND SALT. IT WILL COST ALMOST $2,000 TO REPLACE TWO SENSORS. IF NOT REPLACED I'M AFRAID THAT MY VEHICLES WILL START CATCHING FIRE OR HAVING OTHER ELECTRICAL PROBLEMS LIKE OTHER 2015 IMPALA OWNERS HAD HAPPEN TO THEM IN THE PAST DUE TO THESE CORRODED SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403027March 15, 2021
SERVICE BRAKES
WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT AND ACCELERATING THE ABS ACTIVATES AND THE ABS LIGHT MOMENTARILY COMES ON. I JACKED UP THE FRONT OF THE CAR TO INVESTIGATE AND FOUND THAT I COULD CREATE THE ERROR BY JIGGLING THE WIRE TO THE ABS SENDING UNIT. GOOGLE THE ERROR AND NOTICE DOZENS OF OTHERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402509March 11, 2021
EXTERIOR LIGHTING
BRAKE LIGHTS GASKETS ARE FAULTY FROM THE FACTORY AND ALLOW WATER TO FILL THE TRUNK WHEN IT RAINS. WHICH LEADS TO MOLD AND MILDEW SMELL THROUGHOUT THE VEHICLE. GM HAS PRODUCED A GASKET THAT IS "THICKER" AND CORRECTS THE PROBLEM BUT REFUSE TO ISSUE A RECALL AND DEALER SAYS ITS NOT COVERED BY WARRANTY. I'VE SPENT HUNDREDS AT DEALERSHIPS TRYING TO FIND FIND CAUSE OF THE WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397870February 25, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CRUSE CONTROL DEACTIVATES AND WON'T REACTIVATE WHILE CRUISING AT HIGHWAY SPEEDS. SEEMS TO WORK AGAIN AFTER SHUTTING OFF AND RESTARTING. THIS HAS HAPPENED SEVERAL TIMES. LAST TIME IT HAPPENED THE ENGINE ALSO DIED. COASTED TO THE SIDE OF ROAD, WAITED A MINUTE AND CAR RESTARTED AND SEEMED FINE, BUT HAPPENED A SECOND TIME A FEW MINUTES LATER. I WAS ON A STATE HIGHWAY WITH LIGHT TRAFFIC SO WAS IN NO IMMEDIATE DANGER, BUT WOULD HATE FOR THIS TO HAPPEN ON A BUSY SIX LANE INTERSTATE. NO DIAGNOSTIC CODES WERE SET BY THE COMPUTER SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397392February 22, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
ELECTRICAL MODULE (SIDE DETECTION) HAS FAILED TWICE. HAVE TO DRIVE TO GET REPAIR WITH NO GAUGES, SIGNALS, OR HEAT. THIS COULD EASILY BE A SAFETY ISSUE. THE CAR WAS PARKED, UPON STARTING, GOT SEVERAL ERROR MESSAGES INCLUDING SIDE DETECTION ISSUE, AIR BAG FAILURE, TIRE INFLATION FAILURE. NO SPEEDOMETER, TACHOMETER, HEAT - BUT THE STEERING WHEEL AND SEAT ELECTRICAL HEAT STILL WORK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394321February 2, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
SIDE DETECTION SYSTEM WARNING LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391100February 1, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THERE IS A SLIGHT VIBRATION AROUND 20 TO 30 MPH AS GEARS ARE SHIFTING AND IT GOES AWAY...DOES IT REPEATEDLY AT SAME POSITION AND EVERYTHING GOES BACK TO NORMAL...NO CODES OR LIGHTS ON DASH HAPPENS MOSTLY IN MOTION ON INCLINES AND EVEN GROUND AT SAME SPEED GROUPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390132January 27, 2021
STEERING
THE POWER STEERING CONTINUES TO GO OUT WHILE DRIVING. IT WILL BE DRIVING FINE AND THEN ALL OF A SUDDEN YOU HAVE NO CONTROL OVER THE VEHICLE. THIS IS A MAJOR SAFETY CONCERN. YESTERDAY IT HAPPENED WHILE I WAS DRIVING. I CAME TO A STOP TURNED THE CAR OFF AND BACK ON AND IT STILL WASN'T WORKING. I HAD TO GO BACK HOME AND FIND A DIFFERENT WAY TO WORK. IT HAS HAPPENED SO MANY TIMES I CAN NOT SOLELY RELY ON THAT CAR. THERE NEEDS TO BE A RECALL AND A FIX OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386278January 3, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
SIDE DETECTION SYSTEM LIGHT ON DASH SAY SERVICE BUT THE SIDE DETECTION LIGHT ONBTHE MIRROR STAYS ON EVEN WHEN THE CAR IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384730December 23, 2020
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
THE SIDE DETECTION MODULES IN MY 2015 IMPALA HAVE GONE BAD FOR THE SECOND TIME IN LESS THAN 2 YEARS. THEY WERE REPLACED IN FEBRUARY OF 2019. THIS WAS MOSTLY COVERED THROUGH A SPECIAL "RECALL" TO REPAIR AND PREVENT A REOCCURRENCE OF THE FAILURE. NOW, IN DECEMBER ON 2020, I AM EXPERIENCING THE EXACT SAME CONDITION. THEY DID NOT REPAIR THE MODULES TO PREVENT THE SAME CONDITION FROM ARISING AGAIN. THEY GET WET BECAUSE OF A BAD DESIGN AND FAULT OUT, LEADING TO CAR SHUTTING DOWN OR EVEN FIRE FROM HARNESS TO MODULES CONNECTION. GENERAL MOTORS AND/OR THE DEALERSHIP (SUBURBAN CADILLAC, NOW SHAHEEN CADILLAC OF LANSING MI) SIMPLY REPLACED DISFUNCTIONAL PARTS WITH THE EXACT SAME DISFUNCTIONAL PARTS. A CONSUMER SHOULD NOT BE REQUIRED TO CONTINUOUSLY REPAY FOR A POSSIBLY DANGEROUS MALFUNCTION THAT THE COMPANY IS QUITE AWARE OF. I TRULY HOPE THAT THEY ARE NOT ALLOWED TO CONTINUE THIS IN THE FUTURE. THE REFUSAL TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRS DUE TO NEGLIGENT DESIGN AND INADEQUATE FIXES IS EVEN MORE ENRAGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364186October 13, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED HER CHILD WAS UNABLE TO UNLATCH THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT CALLED MADE THE LOCAL DEALER BIG M CHEVROLET LOCATED AT 704 N DIXIE BLVD, RADCLIFF, KY 40160, (270) 505-4830 AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353971September 9, 2020
SERVICE BRAKES
LEFT REAR BRAKE CALIPER FELL OFF AFTER 38329 MILES. I WAS DRIVING DOWN A STREET AND APPLIED THE BRAKES. PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET STOPPED BY PUMPING THE BRAKES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349857August 17, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN I TURN LEFT, THE ABS LIGHT/ TRACTION LIGHT COMES ON AND IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND IT MAKES A GRINDING NOISE. THE DEALERSHIP REPLACED MY WHEEL BEARINGS AND IT'S STILL THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348900August 12, 2020
ENGINE
WHEN ACCELERATING, THE VEHICLE REVS TO HIGH RPMS AND A LOSS OF POWER TO THE WHEELS OCCURS. THIS HAPPENS MOST NOTABLY WHEN ACCELERATING TO PASS WHILE CRUISING AT SPEEDS OF 50MPH AND UP. CHECK ENGINE LIGHT APPEARED AND CODE P16CF WAS GIVEN AND TRACKED DIRECTLY TO THE VARIABLE TIMING OIL CONTROL VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342506July 31, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY, BRAKE ASSIST, AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO CANNON NISSAN OF OXFORD (479 MS-6, OXFORD, MS 38655, (662) 236-3300) WHO REPAIRED THE WIRING HARNESS. THE CONTACT STATED THAT THE FAILURE PERSISTED. ADDITIONALLY, THE VEHICLE NO LONGER REVVED UP WHEN STARTING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE RECEPTORS ALONG WITH OTHER UNKNOWN REPAIRS NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325491May 21, 2020
ELECTRICAL SYSTEM
BLIND SPOT DETECTION SYSTEM WARNING SENSOR (OBJECT SENSOR/ CONTROL MODULE) ON MY VEHICLE HAS GONE OUT. I WAS DRIVING AND ALL OF A SUDDEN MY DASH GOES BLACK. THEN IT CUTS BACK ON GOING HAYWIRE, ALL SORTS OF LIGHTS AND WARNINGS CAME ON. I PULLED OVER TO CHECK THE CAR OUT, TURNING IT OFF TO SEE IF A RESTART WOULD FIX THE ISSUE AND THE CAR WOULD NOT START. SO I HAD TO TOW TO THE DEALER WHICH IN THIS PANDEMIC WAS CLOSED. WHEN THE GUY AT THE DEALER TOLD ME IT WAS BAD HE SAID IT GOES BAD FROM GETTING WET. CARS ARE SUPPOSED TO GET WET NO? AFTER LOOKING ONLINE SOMEONE SAID THAT GM KNOWS ABOUT THIS PROBLEM AND REDESIGNED THE PART TO WORK BETTER, YET THEY WANT ME TO PAY ALMOST $1000 TO FIX A PROBLEM THEY FIXED FOR THE SAME REASON. THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324373May 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 20 MPH SMOKE WAS DETECTED FROM UNDERNEATH THE HOOD. UPON EXITING VEHICLE, THE CONTACT NOTICED OIL EMERGING FROM ENGINE. THE LOW OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE ROCKER ARM CONTROL NEEDED TO BE REPLACED. THE CONTACT CALLED HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202 601) 354-3882) WHOM INFORMED HER THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,928.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323455May 6, 2020
UNKNOWN OR OTHER
A FEW DAYS AGO, I WAS DRIVING ALONG THE HIGHWAY AT APPROX 55MPH AND DECIDED TO CHANGE LANES AND I NEARLY RAN INTO A VEHICLE THAT WAS PASSING ME AT THE TIME. THIS NEAR MISS OCCURRED BECAUSE MY VEHICLE BLIND SIDE DETECTION SYSTEM WAS INOPERABLE. MY MECHANIC TOLD ME THAT THE SYSTEM SENSORS AND WIRE HARNESSES NEEDED TO BE REPLACED AND THAT THIS WAS A DESIGN DEFECT IN GM'S SIDE DETECTION SYSTEM IN THAT IT WASN'T ADEQUATELY PROTECTED FROM NORMAL MOISTURE DAMAGE. SINCE THIS IS SUCH AN INHERENT AND SERIOUS SAFETY HAZARD, THE MANUFACTURER SHOULD BE HELD RESPONSIBLE AND FORCED TO ISSUE A RECALL TO REPAIR THIS DEFECT. THANK YOU FOR YOUR ATTENTION TO THIS MATTER, [XXX] VEHICLE OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322444April 27, 2020
AIR BAGS
MY AIRBAG SERVICE LIGHT TURNS ON AND OFF. I RECEIVED A LETTER FROM THE MAKER SAYING THERE WAS A RECALL FOR THE AOS. I TOOK MY CAR INTO A CHEVROLET DEALERSHIP AND THEY CLAIMED THEY FIXED IT. A COUPLE DAYS LATER THE LIGHT STARTED TO APPEAR AGAIN. I TOOK MY CAR BACK TO THE SAME PLACE AND NOW THEIR ARE SAYING MY SENSING DIAGNOSTIC MODULE NEEDS TO BE REPAIRED. I TRULY BELIEVE THIS WAS SOMETHING NOT DONE CORRECTLY BY THE MANUFACTURER AND I SHOULDN'T BE LIABLE FOR IT. IF I HAVE AN ACCIDENT AND THE AIRBAGS DON'T DEPLOY, OR THEY DEPLOY AT ANYTIME CAUSING ME TO HAVE AN ACCIDENT, I WILL PURSUE LEGAL ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321547April 19, 2020
ENGINE
OWNERS OF 2014-2015 IMPALAS ARE NOT ABLE TO GET THIS PART CALL THE ROCKER ARM CONTROL VALVE. THEY NO LONGER MAKE THIS PART TO FIX THE CARS. SO PEOPLE WHO OWN THOSE MODEL CARS ARE FORCED TO TRADE IN CARS THAT THEIR STILL PAYING CAR NOTES ON. GMC HAS NOT SPOKE ABOUT THIS MATTER AND LEFT THEIR CUSTOMERS STUCK OUT WITHOUT WARNING. WE ARE FORCED TO GO BACK INTO LONG TERM CAR NOTES WHEN HALF OF THE PEOPLE ALMOST FINISHED PAYING OFF THEIR NOTE. AND OTHERS HAVE PAID OFF THEIR CAR THAT'S 5 YEARS OLD THAT THEY CAN NO LONGER BUY. IT'S VERY SAID .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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